Senior Business Systems Analyst

Senior Business Analyst - 6 Months Contract

Pay.UK

Senior Business Analyst - 6 months contract   We are seeking a Senior Business Analyst for an initial 6-month contract to play a pivotal role in advancing Pay.UK’s Continuous Improvement strategic pillar, driving lasting enhancements to processes, operational efficiency, and organisational effectiveness. You will enter a setting where detailed analysis, well-organised documentation, and close teamwork are important. If you are experienced in turning complex business needs into well-defined requirements and supporting delivery across multiple stakeholders, this is a chance to do that work in an essential national payments context. ACCOUNTABILITIES * Gather, analyse and document business requirements for change initiatives across payment systems, services or supporting processes. * Translate business needs into clear process maps, user stories, functional requirements and acceptance criteria. * Review current processes and identify gaps, dependencies, risks and opportunities for improvement. * Facilitate workshops with stakeholders to clarify requirements, test assumptions and build shared understanding. * Work closely with delivery, product, technology and operational teams to support solution design and implementation. * Prepare accurate impact assessments, options papers and business analysis artefacts to support decision-making. * Support testing activities by defining business scenarios, validating outcomes and confirming requirements traceability. * Maintain clear documentation and change controls so that decisions, requirements and actions are easy to follow. QUALIFICATIONS, SKILLS AND EXPERIENCE * Business analysis capabilities on complex change or transformation programmes, including requirements definition, stakeholder alignment, and delivery support. * Eliciting, documenting and managing business requirements, process flows and acceptance criteria for change initiatives. * Facilitating requirements workshops and working with cross-functional stakeholders to clarify priorities, resolve issues and build agreement. * Experience assessing business processes, impacts, risks and dependencies, and producing clear analysis to support decision-making. * Experience supporting delivery through business analysis documentation, test scenario definition, outcome validation and requirements traceability. ---------------------------------------------------------------------------------------------------------------------------------- INCLUSIVITY At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input. ---------------------------------------------------------------------------------------------------------------------------------- WHO WE ARE Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis. From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient. Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it’s launch in 2013. Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering robust payment infrastructure and standards for the benefit of consumers and businesses nationwide. Learn more about life at Pay.UK by hearing what employees have to say, click here to view videos. ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & ADDITIONAL INFORMATION * 12% Non-contributory pension * Discretionary annual bonus * 30 days annual leave (excluding bank holidays) * Private medical insurance, life assurance, income protection, health cash plan, dental insurance, Bupa medicals etc * Employee assistance programme * Cycle to Work Scheme * Season ticket loan * Annual fitness subsidy of up to £500 per annum * Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week) Please note: * Some of our benefits are only available to colleagues after meeting the requirements of the probationary period. * Pay.UK employee benefits are not available to contractors and are only available to permanent and fixed-term employees.

Senior Business Analyst – Global CRM Transformation

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: WPP is driving one of the largest transformations in the marketing and advertising industry. Under the leadership of our Global CIO, we are uniting 2,500+ technology professionals into a single global function – powering the future of our agencies and clients. As part of this, we are delivering a global CRM transformation, consolidating multiple legacy platforms into a single Microsoft Dynamics–based solution. This programme will simplify our tech landscape, enhance client visibility, and enable consistent, data-driven ways of working worldwide.   We’re looking for a Senior Business Analyst to play a pivotal role in shaping and delivering this transformation. You will lead discovery, define requirements, and ensure business needs are translated into high-quality solutions. Working at the intersection of business, design, and technology, you’ll partner closely with functional, change, and delivery teams to: * Drive clear, structured discovery and analysis * Enable strong, globally aligned functional design * Support the move from local solutions to standardised global processes * Ensure traceability from business outcomes to delivery This is a high-impact role, central to reducing complexity, driving adoption, and delivering real business value across WPP. What you'll be doing: * Lead end-to-end discovery across markets, agencies, and functions to understand current processes, systems, pain points, and opportunities * Elicit, analyse, and document business requirements, use cases, and user stories aligned to the global CRM vision * Support the design of future-state global CRM processes in partnership with the CRM Functional Lead and Design Authority * Evaluate market, agency, and client-specific needs, distinguishing core global requirements from local configuration * Ensure clear traceability between business requirements, functional design, and delivered outcomes * Collaborate with technology teams and system integrators to clarify requirements and support delivery * Contribute to prioritisation, release planning, and trade-off decisions through evidence-based analysis * Support change and adoption by creating clear, user-friendly documentation and workflows * Proactively identify risks, dependencies, and impacts related to scope, processes, and data * Support the definition of CRM data structures, standards, and governance * Ensure alignment between process design, data models, and reporting requirements * Drive improvements in data quality, consistency, and usage across CRM What you'll need: * Proven experience as a Senior Business Analyst on large scale, global technology or platform transformation programmes  * Strong discovery and analysis capability in complex, decentralised or multi business organisations * Experience working on CRM, ERP, or enterprise SaaS implementations (Microsoft Dynamics experience beneficial but not essential) * Demonstrated ability to translate ambiguous business needs into clear, structured requirements * Strong stakeholder engagement skills, with the ability to work effectively with senior business leaders, product owners, and technical teams * Comfortable operating across both strategic discovery and detailed delivery phases   Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

Senior Technical Business Analyst

Qube Research & Technologies

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors. The Compliance Technology team are responsible for designing and implementing scalable solutions that enable QRT to meet its regulatory obligations and maintain robust control frameworks. This role collaborates with compliance, technology, and business stakeholders to deliver scalable and effective solutions that support regulatory requirements, operational controls, and business goals. The successful candidate will combine strong technical business analysis skills with process design expertise. Responsibilities include gathering and analysing requirements, working closely with developers to translate business needs into technical solutions, and ensuring delivery of these solutions into production. The role also includes aspects of Scrum Master responsibilities, ensuring agile practices are followed and delivery is well-coordinated. Your Future Role within QRT * Work with Trade Surveillance and Electronic Communications Surveillance teams to gather and document business and regulatory requirements. * Translate surveillance requirements into clear functional specifications, including alert logic, data inputs, workflows, and control expectations. * Support the analysis and improvement of surveillance processes, helping identify control gaps and efficiency opportunities. * Partner with engineering teams to ensure requirements are correctly implemented and tested. * Use structured query language and Python to analyse and validate trade, order, and communications data. * Support alert tuning, investigations, and root cause analysis of data or control issues. * Provide day-to-day support to surveillance teams on data queries and system behaviour. * Contribute to agile delivery activities, including backlog refinement and sprint planning. Your Present Skillset * Experience in technical business analysis within financial services. * Exposure to trading, market surveillance, or compliance environments. * Good structured query language skills and working knowledge of Python. * Understanding of market abuse regulations such as the Market Abuse Regulation and the Markets in Financial Instruments Directive. * Understanding of Financial Information exchange messaging and how electronic orders and executions flow between trading systems. * Familiarity with order management systems and execution management systems, and how order and trade data feeds downstream surveillance and compliance controls. * Strong analytical and problem-solving skills with attention to detail. * Ability to manage multiple tasks in a fast-paced environment.  QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.