Senior Manager

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT THE TEAM Our Public Services Business Unit is committed to leveraging AI for the benefit of individual citizens and the public good. From our work informing strategic government decisions, to optimising our NHS, through to reducing bureaucratic backlogs - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector. Because of the nature of the work we do with our Government clients, you may need to be eligible for UK Security Clearance (SC) and willing to work on site with these clients from time to time. ABOUT THE ROLE As a Senior Manager within our Public Services team, you’ll lead critical work for discerning and highly AI literate customers in the UK Government and for international partners. This is a fast paced and demanding role which, in addition to mission area context, requires programme delivery mastery and an ability to think thoughtfully and creatively about the role for AI in the core public services we utilise on a daily basis. You can expect to lead portfolios of work for our customers, which range from experimental applications of emerging technologies, to products that we progress through a complete development lifecycle and deploy for users in Government.   WHAT YOU'LL BE DOING: * Managing the delivery of multiple, complex programmes of work for our Public Services clients including strategy, R&D, and product builds. * Overseeing a portfolio of projects across multiple facets of the Public Services including the Home Office, Department for Education and others. * Developing and owning compelling proposals to grow our Public Sector portfolio. * Mentoring and developing team members, aligning their responsibilities with the critically important Public Services work for which we’re responsible. * Working strategically to deliver meaningful outcomes for public sector organisations rather than just focusing on outputs. * Forming strong, trusted relationships with senior government customers and collaborating closely with other consulting partners where needed * Advising clients on AI strategy and technical implementation, engaging confidently in technical discussions with directors. * Supporting wider business efforts as a Senior Manager to ensure maximum strategic flexibility and commercial impact. WHO WE'RE LOOKING FOR: * You are an experienced Senior Manager with a strong background in managing complex, large-scale transformation programs. * You bring proven experience in Public Services space, possibly from your time in Government, academia, or roles in industry. * You have a track recored of shipping GDS-style digital products and knowing exactly what it takes to get AI-enabled services over the line in Government. * You have a demonstrable interest and understanding of AI and ML concepts and can think creatively about their application for a range of Public Sector challenges. * You possess the technical nous to engage confidently with directors on engineering concepts and AI applications. * You understand the commercial consulting delivery model, allowing you to focus immediately on account growth and project oversight. * You possess the flexibility to support broader Senior Manager work and embrace an entrepreneurial approach to a highly visible portfolio. * You thrive in ambiguous settings and demonstrate a structured approach to problem-solving and delivering high-quality, high-stakes projects. THE INTERVIEW PROCESS 1. Talent Team Screen (30 minutes) 2. Introduction to the team (60 minutes) 3. Case Study Interview (60 minutes) 4. Culture and Leadership Interview (60 minutes) OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT THE TEAM   Our Energy, Transition and Environment business unit is pioneering meaningful change in the clean energy revolution. Our vision is to accelerate the transition to net-zero emissions and drive efficiencies for a new era of utility companies. We believe that the responsible, and intelligent, deployment of AI is critical to the success of this mission. We partner with a wide range of clients - from major energy operators, to GreenTech startups, and national infrastructure providers - to build solutions which return measurable impact and move us towards a smarter, cleaner, and more sustainable world. ABOUT THE ROLE As a Senior Manager at Faculty within our Energy Transition & Environment team, you will drive impactful AI transformations across the energy and utilities value chain, including major infrastructure owners (energy and water), renewable energy providers and energy suppliers/traders. You will operate with high autonomy, balancing your time between overseeing high-stakes project delivery and leading strategic business development. WHAT YOU'LL BE DOING: * Managing the delivery of complex, large-scale AI programmes for prominent clients across the energy and utilities value chain. * Balancing your priorities across hands-on project delivery and proactive/reactive business development. * Leading competitive tender or sales processes independently under the light direction of a Director. * Advising clients on AI strategy and technical implementation, engaging confidently in wide-ranging business and technical discussions (with support from a technical team) * Navigating ambiguous settings flexibly by willingly stepping outside your core job description to support a growing team. * Supporting wider business efforts to ensure maximum strategic flexibility and commercial impact. WHO WE'RE LOOKING FOR: * You bring a strong background in consulting and client management, typically gained through experience in medium to large-sized consultancies. * You possess a broad understanding of the energy value chain, with demonstrable experience working for relevant players (for example, but not limited to: utilities, suppliers, traders, policymakers/regulators), either directly or via consultancy. * You possess sufficient technical nous to engage confidently with clients and internal teams on data science/engineering concepts and AI applications. * You understand the commercial consulting delivery model, allowing you to focus on account growth and project oversight, together with delivery management. * You possess the flexibility to support broader Senior Manager work and embrace an entrepreneurial approach to a highly visible portfolio. * You thrive in ambiguous settings and demonstrate a structured approach to problem-solving and delivering high-quality, high-stakes projects. THE INTERVIEW PROCESS   1. Talent Team Screen (30 minutes) 2. Introduction to the team (60 minutes) 3. Case Study Interview (60 minutes) 4. Culture and Leadership Interview (60 minutes) OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. About Communications, Media & Technology at Faculty Communications, Media & Technology (CMT) is one of the industries we work in; covering telecoms operators, broadcasters, streaming platforms, publishers, and technology companies who are rewiring their businesses around AI. This is not a corporate communications or PR function: it's a client-facing industry practice for people who build and deliver AI in technical settings. The CMT sector is being transformed by AI at every layer - from the networks that carry data, to the platforms that recommend content, to the advertising models that fund it all. Telcos are under pressure to modernise ageing infrastructure while unlocking new B2B and enterprise revenue streams; broadcasters and streamers are fighting for attention in an oversaturated market where subscriber loyalty can no longer be assumed; and publishers and platforms alike are rethinking how content is created, personalised, and monetised in a world of shrinking attention spans and rising consumer expectations. At Faculty, our CMT team helps operators, broadcasters, publishers, and technology platforms turn this disruption into advantage. We apply AI to the problems that matter most to the sector: optimising network performance and cost, personalising customer experience at scale, reducing churn, building smarter recommendation and advertising engines, and giving leadership teams the confidence to make high-stakes decisions with imperfect information. This means hands-on technical delivery, not brand strategy or external communications, working shoulder-to-shoulder with clients' engineering, data, and product teams to build AI that is safe, robust, and genuinely changes how these businesses operate and grow. About the role Join us as a Senior Manager to oversee a critical portfolio of projects, acting as the primary senior point of contact for both clients and internal Faculty teams. You will drive successful delivery, manage project commercial viability, and nurture strong customer relationships. This is an entrepreneurial role where you will identify new business opportunities, develop proposals, and contribute to the growth of the business unit. You will lead and mentor cross-functional teams while acting as a strategic consultant, applying structured thinking to solve complex, real-world problems with Applied AI. What you'll be doing: * Overseeing delivery of an end-to-end project portfolio, ensuring high quality, timely completion, and managing commercial margins * Forming and maintaining strong, trusted relationships with customers, proactively managing expectations and carefully controlling project scope * Leading effective project meetings and ensuring clear, consistent communication of purpose and direction to both internal teams and clients * Identifying risks early, and leading teams to implement effective mitigating actions to ensure project success * Developing compelling proposals and sales pitches to generate new leads and identify opportunities for additional account growth * Mentoring and developing project team members' skills, aligning their responsibilities with their professional growth * Advising clients on AI strategy and solutions, while articulating the value of AI in diverse business contexts OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.