
Multiverse · London
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming t...
Multiverse is the upskilling platform for AI and Tech adoption.
We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.
Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills.
Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable
performance.
In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group,
Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech
double unicorn.
But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling.
We’re building a world where tech skills unlock people’s potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.
Multiverse is the UK's largest apprenticeship provider and its first EdTech unicorn, and it's rebuilding on an AI-first
foundation. Enterprise Trust & Reliability is the layer where that platform meets the customer, the regulator, and the investor.
Our mission is to turn enterprise trust into enterprise revenue: the guardrails, integrations, and vendor relationships that let
Multiverse move fast without breaking the trust that enterprise customers pay for.
We're hiring our first Strategic Partnerships & Procurement Lead: the commercial operator who owns how we buy, renew, and partner
on technology. You'll sit at the seam between engineering, security, legal, finance, and our vendors, and you'll turn tooling
spend and partner relationships into commercial advantage.
This is a high-autonomy, high-influence individual-contributor role reporting to the Senior Director of the function.
Build and own strategic partnerships with the technology providers that matter most — model providers like Anthropic or ChatGPT,
hyperscalers like AWS and Google, major platforms like Salesforce or Oracle, and developer and security tooling tooling vendors.
Keep these relationships warm and know when to activate them. Look past cost: proactively find where a partnership can unlock real
value for the business, whether that's training, co-building, product integrations, or better commercial terms.
Centralise and modernise how we buy, renew, and consolidate technology, building this from a low base. That means a single
software asset register, a clear intake-and-approval flow, and legal and security engaged early as a gate to clear, not a blocker
to fight. Bring total cost of ownership and usage-based pricing into the open so spend maps to outcomes.
Own the live threads from day one — including our LLM enterprise contracts, AI tooling, Identity platforms and other software
contracts — and hold the pen on negotiations and renewals across the wider technology portfolio.
Turn procurement and partnerships into a commercial lever, not a cost centre. You'll sit at the seam between engineering,
security, legal and finance, influencing outcomes across teams you don't manage — so persuasion and clarity carry the role. Done
well, this also becomes trust and vendor evidence that helps enterprise and regulated customers say yes faster.
At Multiverse, AI is our engine, not an add-on. In this seat that's literal: you'll be buying, negotiating, and partnering on the
exact tools that make it true, and modelling what they cost and what they return. We expect you to use AI daily in your own work —
from drafting and comparing contracts to analysing spend — and to be genuinely curious about a tooling and AI-provider market that
looks different every quarter.
You've built and grown relationships with major technology partners— AWS, Google, Salesforce, Anthropic-type organisations — and
can point to commercial impact you unlocked, not just costs you cut.
You're comfortable inside a procurement process too: you've negotiated and renewed software, cloud, or SaaS contracts and can
speak to the trade-offs you made, you understand consumption-based pricing, and you're at ease driving a decision across security,
legal and finance without owning those teams. But procurement isn't the whole story for you — you think about what a vendor
relationship can build, not just what it costs, and you treat compliance as a lever rather than a blocker.
You're technically literate enough to challenge a vendor's claim without being an engineer, and comfortable navigating an
engineering and product environment rather than operating purely from the business side. We're looking for AI acumen too: you
understand the competitive AI landscape — Anthropic, Google, AWS and others — well enough to advise on real strategic calls, like
whether our current AI partner remains the right long-term one.
What this role isn't. This is an internal commercial seat, not a sales role: no quota, no pipeline, no external revenue target.
Your customers are our engineers and the business. You don't need to be an engineer (technical fluency, not technical depth), and
you won't manage people from day one — this is a senior individual-contributor role that earns a team by proving the function.
Months one to three: map the estate. Every technology contract, renewal date and owner in one place; a single software asset
register; a clear picture of spend across tokens, seats and cloud. Get on top of the live threads such as our LLM enterprise
contracts, our identity tooling, developer tools, and cross-organisational threads — and start spotting quick wins, like
renegotiating spend with an existing supplier.
Months four to six: stand up the buy, renew and consolidate process with security and legal engaged early. Land a first
consolidation or renegotiation win — for example, a usage-backed recommendation that settles a tooling question. Start growing the
strategic side: identify where partnerships can bring value beyond commercial terms, whether that's training, co-building, or
product integrations.
Benefits
(M-Powered Weekend) and 8 bank holidays per year
resources through Wellhub and access to Spill - all in one mental health support
Instructors who collaborate in the office once a month
stocked!
Our Commitment to Diversity, Equity and Inclusion
We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless
of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability,
gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy
here.
Our Commitment to Safeguarding
Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this
commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful
applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).
For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a
Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable
groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any
convictions, cautions, reprimands, and final warnings.
Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant
has been selected, and possible referral to the police and the DBS.
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: At WPP, we are on an exciting three-year journey called ‘Elevate 28’ to help our global teams work together in a more connected, collaborative, and efficient way. Procurement is at the heart of this change. Over the past five years, our global procurement team has grown and evolved significantly—but we still have big goals to achieve. We are looking for a collaborative Global Head of Technology to join our procurement leadership team. In this role, you will help shape our procurement strategy and work with leaders across the business to deliver real, lasting value. What you'll be doing: * As the Global Head of Technology, you will oversee WPP's annual technology spend of approximately $800 million. You will work closely with our Global CIO, Global CTO, and agency IT teams to get the best value from our technology investments, software assets, and supplier relationships. * You will lead a global team of 9 procurement professionals structured into two main areas: Software & AI (including software asset management), IT Services, Telecom, Infrastructure & Cloud (including supplier relationship management) * You will also guide a supporting team of 4 colleagues based in our Mumbai operations hub. Your key responsibilities will include: * Strategic Planning: Create and lead a 3-to-5-year technology procurement plan that supports WPP’s business goals. * Team Leadership: Lead, mentor, and support a diverse, multi-location team, helping them grow and succeed. * Relationship Building: Partner with senior leaders (including our Executive Committee) and key technology partners to build strong, collaborative relationships. * Value & Innovation: Identify opportunities to improve efficiency, manage risks, and bring innovative technology solutions to WPP. * Collaboration: Work alongside the Global Chief Procurement Officer (CPO) and Global CIO to align our supply chain with WPP's technology roadmap. Who you'll be working with: Reporting to the Global Chief Procurement Officer, you'll work closely with the Global CIO, Global CTO, Agency Network CIOs and senior technology leaders across WPP. You'll lead a global team of procurement professionals across Software & AI, IT Services, Cloud and Infrastructure, while partnering with key technology suppliers to deliver strategic business outcomes. What you'll need: * Leadership Experience: A proven track record of leading, mentoring, and developing procurement teams in a global or complex organisation. * Technology Procurement Expertise: Deep experience managing complex technology categories (including software, cloud, and emerging tech like AI). * Strong Relationship Skills: The ability to build trust, influence decisions, and communicate clearly with stakeholders at all levels. * Change Management: Experience helping teams navigate change and thrive in evolving, fast-paced environments. * Commercial Mindset: Strong negotiation skills and experience building mutually beneficial partnerships with major global technology suppliers. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: At WPP, technology is at the heart of everything we do, and it is WPP ET’s mission to enable everyone to collaborate, create and thrive. WPP ET is undergoing a significant transformation to build the transformation platform that will power the next evolution of WPP. WPP is on a journey to clarify and simplify the operating model between our brands and WPP, modernise and create tech-enabled colleague experiences, and create an open, integrated technology innovation platform across WPP. Along that journey we will ensure WPP ET is a destination for tech talent, modernise our ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data. As we continue this journey, a Director of Service Delivery is required to lead the delivery and continuous improvement of core enterprise technology services, ensuring high-quality, reliable and user-focused services across WPP. The role will own service performance, service management, and the service desk, while also leading key vendor and partner relationships to deliver strong operational outcomes and a consistently positive colleague experience. What you'll be doing: Service Delivery Leadership * Lead the end-to-end delivery of core services, inc. overseeing the Service Desk and owning Service Management to ensure stable, secure and reliable services for colleagues across WPP. * Own operational service performance, with clear accountability for service quality, availability, responsiveness, resilience and continual improvement. * Oversee service management disciplines including incident, problem, change, request and major incident management, ensuring effective governance and control. * Define and manage service performance frameworks, including SLAs, OLAs, XLAs and KPIs, with reporting that drives action and accountability. * Act as a senior escalation point for service issues, balancing immediate resolution with root cause analysis and long-term improvement. Service Experience * Shape and lead a service experience approach that puts colleague needs, outcomes and satisfaction at the centre of service delivery. * Use insight, feedback and service data to identify pain points, prioritise improvements and improve the overall experience of services. * Partner with business and technology stakeholders to ensure services are designed and delivered in a way that is simple, effective and aligned to business needs. * Embed a culture of continuous improvement, using service reviews, user sentiment and operational data to drive measurable experience improvements. Vendor and Partner Management * Lead operational relationships with strategic vendors and delivery partners, ensuring services are delivered in line with contractual commitments and expected outcomes. * Monitor partner performance through robust governance, service reviews and performance reporting, holding partners to account for quality, cost and improvement delivery. * Work closely with procurement, finance and internal stakeholders to support commercial decisions, contract renewals, service changes and risk management. * Build effective, outcome-focused partnerships that support service transformation, operational efficiency and a consistently strong colleague experience.= Who You'll be working with: * CIO, Technology Operations – Paul Timmins (line manager) * Technology Operations Leadership Team * Group CIO – Dominic Shine * Agency and Corporate CIOs * Agency c-suite leaders responsible for operational performance (CFO/COO) What you'll need: * Strong service delivery leadership experience, with a proven track record of leading large scale operational services in complex, global and highly matrixed environments. * Deep experience managing an outsourced service provider, with clear accountability for service quality, performance, governance, cost control, contractual compliance and continuous improvement. * Proven experience leading outsourcing and insourcing of service delivery functions, including service desk, with the ability to manage transition, knowledge transfer, operating model change and service continuity. * Strong service management expertise across incident, problem, change, request and major incident management, with strong understanding of SLAs, OLAs, XLAs and KPI-based performance management. * Strong service experience focus, with the ability to use colleague feedback, operational insight and service data to improve experience and outcomes. * Strong commercial and partner management capability, including experience working with procurement and finance on contracts, renewals, service reviews, performance governance and cost optimisation. * Experience of leading organisational and delivery model change across internal, outsourced, onshore and offshore teams, while maintaining service stability and minimising operational disruption. * Strong stakeholder management and communication skills, with the ability to engage credibly with senior technology and business leaders, act as an escalation point and communicate service performance clearly. * Strong knowledge of enabling technologies including ServiceNow and other tooling used to support enterprise service delivery. * Experience operating at global scale, with a practical understanding of the challenges of delivering consistent service outcomes across multiple regions, businesses and partner teams. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.
ABOUT US Every company that scales lives or dies by its procurement function. It manages the vendor relationships that keep operations running, the financial guardrails that prevent overspend, and the supply chain resilience that determines whether a company survives a crisis or folds under one. And yet, the people doing this work spend 80% of their time in spreadsheets. Not because they lack ambition, because the tools haven't changed in 25 years. Pivot is building the AI operating system for procurement: enterprise-grade infrastructure that hands the manual grind to AI agents so procurement teams can do what they were actually hired to do, shape the strategic future of their companies. Our platform combines intake, approvals, vendor management, invoice matching, and ERP integrations in a single AI-native platform. We've lived this frustration firsthand. We built Pivot because we couldn't find what we needed, and because we believe procurement shouldn't be the last function to enter the AI era. It should be the first. The adventure started mid-2023 with three founders, former C-levels from fintech unicorns (Qonto and Swile) and highly experienced engineers from top-notch tech companies. We’ve since raised $40M in a Series B round, totaling our funding to $70M, coming from tier-1 investors. We’ve built a team of 70, are operating across 25+ countries, and are trusted by enterprise leaders like DoorDash, Lemonade, Wolt, and Flix We're looking for smart, execution-driven people who care about building something exceptional. YOUR ROLE As an Account Executive - Enterprise, you will own the full sales cycle for our most strategic accounts. You will target large, complex organisations with multiple stakeholders, navigate sophisticated procurement and legal processes, and close high-value, long-term deals that define Pivot's enterprise footprint in EMEA. You will join our Sales team, which currently includes a VP of Revenue, Account Executives, a Pre-Sales Engineer, and a BDR team. You will report directly to VP of Revenue. YOUR KEY RESPONSIBILITIES * Own complex, multi-stakeholder enterprise sales cycles from first contact through close, managing procurement, legal, IT, and C-suite stakeholders simultaneously. * Develop and execute a territory plan targeting strategic enterprise accounts across your defined region, in close coordination with the BDR team. Willing to open doors by your own methods too. * Build and deliver compelling business cases, executive-level presentations, and tailored demos that articulate Pivot's value at every stage of the buying journey. * Lead commercial negotiations, structure commercial agreements, and ensure favourable terms for both Pivot and clients, building win-win partnerships designed to last. * Identify and drive expansion opportunities within existing enterprise accounts, surfacing upsell and cross-sell potential to grow revenue and deepen relationships. * Maintain rigorous pipeline discipline: own your forecast with accuracy on a monthly and quarterly basis, and manage CRM hygiene in HubSpot. * Collaborate internally: * Work closely with the BDR team, providing direction, feedback, and mentorship to maximise the quality and volume of enterprise pipeline. * Partner with Pre-Sales to manage technical evaluations, RFPs, and InfoSec requirements during complex sales cycles. * Coordinate with the Operations team to ensure smooth handoffs and long-term client satisfaction post-close. YOUR SALES MINDSET * You are a master of enterprise sales cycles: multi-threaded stakeholder management and driving consensus across large, complex organisations come naturally to you. * You are a strategic thinker who approaches your territory like a business: mapping white space, prioritising high-potential accounts, and building plans to convert them methodically over time. * You are confident and credible at C-suite level, able to engage procurement directors and CFOs. * You are resilient and persistent: long sales cycles don't discourage you. You manage momentum, keep deals alive, and know how to re-engage accounts that have gone quiet. * You are naturally curious and want to actively solve customer problems. * You are commercially sharp, able to understand complex pricing structures and articulate ROI and TCO in a way that resonates with financially-driven buyers. * You are a collaborative leader who uplifts those around you: sharing knowledge with BDRs, working closely with pre-sales, and contributing to a culture of high performance. * You like solving problems and making complex things look simple. * You always want to keep learning and you are comfortable with confronting ideas. * You enjoy the cadence and want to bring the best of yourself within an early-staged startup. REQUIREMENTS * 5+ years of quota-carrying B2B SaaS sales experience, with a strong track record of closing enterprise-level deals. * Demonstrated success selling to enterprise accounts (1,000+ employees), managing multi-stakeholder buying processes and complex procurement cycles. * Experience handling deals with ACV of £100k+ and sales cycles of 6–12+ months. * Native-level English; additional languages (French, German, Spanish) are a strong plus. * Highly organised, data-driven, and comfortable operating autonomously in a fast-paced, high-growth startup environment. * Based in Barbican, London; comfortable with occasional travel across EMEA. WHAT YOU WILL GET * A competitive salary package plus equity (ESOP) * Pension plan * Private medical insurance * 25 days of annual leave + 8 public holidays * Enhanced sick leave * 2 days of remote work per week * The richness of a multicultural and international team (more than 15 nationalities). * A unique chance to grow with a fast-scaling innovator