
WPP · London
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-ge...
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative
enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing
platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning,
attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
The Cyber Risk and Compliance team ensures that WPP Media are adhering to internal policies and procedures so that WPP Media meets
regulatory, client and external audit requirements. The role is pivotal to embed robust Data & Technology controls, driving
compliance with our policies, and ensuring audit readiness for obligations such as SOX 404 IO. As a key member of the Media
compliance team, you will deliver control assurance and actively coach project teams, while also playing a strategic role in
shaping the group’s compliance and controls posture to be more consistent, standardised, and repeatable.
You will work closely with colleagues in Financial Risk and Control to ensure IT controls are fully aligned and integrated with
financial controls. This role ensures project and delivery teams are equipped to demonstrate control performance clearly and
consistently. The focus is on guiding teams to meet their obligations and targeting assurance activity where it adds the greatest
value.
and guidance as required
supporting markets in developing remediation plans
which adequately addresses the risk identified
has been addressed
transformation programmes.
in a language that is appropriate to the audience
accurately.
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views.
We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our
clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers
of our industry; we provide extraordinary every day.
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the
industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the
challenge?
#LI-Hybrid
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve
adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please
discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular
characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same
opportunities to progress in their careers.
PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: At WPP, technology is at the heart of everything we do, and it is WPP ET’s mission to enable everyone to collaborate, create and thrive. WPP ET is undergoing a significant transformation to build the transformation platform that will power the next evolution of WPP. WPP is on a journey to clarify and simplify the operating model between our brands and WPP, modernise and create tech-enabled colleague experiences, and create an open, integrated technology innovation platform across WPP. Along that journey we will ensure WPP ET is a destination for tech talent, modernise our ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data. As we continue this journey, a Director of Service Delivery is required to lead the delivery and continuous improvement of core enterprise technology services, ensuring high-quality, reliable and user-focused services across WPP. The role will own service performance, service management, and the service desk, while also leading key vendor and partner relationships to deliver strong operational outcomes and a consistently positive colleague experience. What you'll be doing: Service Delivery Leadership * Lead the end-to-end delivery of core services, inc. overseeing the Service Desk and owning Service Management to ensure stable, secure and reliable services for colleagues across WPP. * Own operational service performance, with clear accountability for service quality, availability, responsiveness, resilience and continual improvement. * Oversee service management disciplines including incident, problem, change, request and major incident management, ensuring effective governance and control. * Define and manage service performance frameworks, including SLAs, OLAs, XLAs and KPIs, with reporting that drives action and accountability. * Act as a senior escalation point for service issues, balancing immediate resolution with root cause analysis and long-term improvement. Service Experience * Shape and lead a service experience approach that puts colleague needs, outcomes and satisfaction at the centre of service delivery. * Use insight, feedback and service data to identify pain points, prioritise improvements and improve the overall experience of services. * Partner with business and technology stakeholders to ensure services are designed and delivered in a way that is simple, effective and aligned to business needs. * Embed a culture of continuous improvement, using service reviews, user sentiment and operational data to drive measurable experience improvements. Vendor and Partner Management * Lead operational relationships with strategic vendors and delivery partners, ensuring services are delivered in line with contractual commitments and expected outcomes. * Monitor partner performance through robust governance, service reviews and performance reporting, holding partners to account for quality, cost and improvement delivery. * Work closely with procurement, finance and internal stakeholders to support commercial decisions, contract renewals, service changes and risk management. * Build effective, outcome-focused partnerships that support service transformation, operational efficiency and a consistently strong colleague experience.= Who You'll be working with: * CIO, Technology Operations – Paul Timmins (line manager) * Technology Operations Leadership Team * Group CIO – Dominic Shine * Agency and Corporate CIOs * Agency c-suite leaders responsible for operational performance (CFO/COO) What you'll need: * Strong service delivery leadership experience, with a proven track record of leading large scale operational services in complex, global and highly matrixed environments. * Deep experience managing an outsourced service provider, with clear accountability for service quality, performance, governance, cost control, contractual compliance and continuous improvement. * Proven experience leading outsourcing and insourcing of service delivery functions, including service desk, with the ability to manage transition, knowledge transfer, operating model change and service continuity. * Strong service management expertise across incident, problem, change, request and major incident management, with strong understanding of SLAs, OLAs, XLAs and KPI-based performance management. * Strong service experience focus, with the ability to use colleague feedback, operational insight and service data to improve experience and outcomes. * Strong commercial and partner management capability, including experience working with procurement and finance on contracts, renewals, service reviews, performance governance and cost optimisation. * Experience of leading organisational and delivery model change across internal, outsourced, onshore and offshore teams, while maintaining service stability and minimising operational disruption. * Strong stakeholder management and communication skills, with the ability to engage credibly with senior technology and business leaders, act as an escalation point and communicate service performance clearly. * Strong knowledge of enabling technologies including ServiceNow and other tooling used to support enterprise service delivery. * Experience operating at global scale, with a practical understanding of the challenges of delivering consistent service outcomes across multiple regions, businesses and partner teams. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. As a Cyber Risk Specialist, you’ll provide strategic guidance across risk and governance remits within the security team. You’ll collaborate with different teams and stakeholders across the business to ensure our security governance is robust, scalable, and deployable. This position has high visibility across the business and exposure to all parts of the trading lifecycle. Your future role at QRT * Cyber Risk Management * Maintain and enhance the Information Security risk register as a live, decision-useful tool. * Work with stakeholders to assess, track, and manage risks across systems, processes, and third parties. * Develop clear, data-led risk narratives for leadership. * Track remediation actions and support risk-based prioritisation. * Governance and Policy * Maintain and improve security policies, standards, and supporting documentation. * Align internal requirements with relevant frameworks, regulations, and business needs. * Ensure documentation is clear, current, and accessible to technical and business stakeholders. * Support practical and scalable security governance. * Audit and Assurance * Coordinate external reviews, client assurance requests, regulatory enquiries, and internal audits. * Gather and validate evidence from technical and business teams. * Maintain assurance materials and evidence repositories. * Track findings and remediation actions through to closure. * Compliance and Control Effectiveness * Support control assurance and testing activities. * Monitor adherence to internal policies, contractual commitments, and external obligations. * Help map controls to relevant frameworks such as ISO 27001, NIST, SOC 2, and DORA. * Identify control gaps and support pragmatic remediation. * Training and Awareness * Contribute to targeted security awareness activities, particularly for technical teams. * Tailor security messaging for different audiences. * Track completion, engagement, and impact of awareness activities. * Reporting and Insight * Develop concise dashboards and reports for leadership. * Highlight trends, control health, emerging risks, and areas requiring attention. * Use data to support findings, prioritisation, and decision-making. Your present skillset * 5+ years’ experience in information security, cyber risk, GRC, audit, assurance, or a related discipline. * Strong understanding of security frameworks and regulations such as ISO 27001, NIST, SOC 2, DORA, or similar. * Experience coordinating audits, assurance activity, regulatory reviews, or control assessments. * Strong written and verbal communication skills. * Experience working with cross-functional teams, including technology, legal, compliance, and business stakeholders. * Strong organisational skills and the ability to manage multiple workstreams. * Familiarity with GRC platforms such as Drata, Vanta, ServiceNow GRC, Archer, or similar. * Strong data literacy, including experience using dashboards, metrics, or raw data to support findings. * Confidence driving small projects or workstreams independently. * Desirable: * Experience in financial services, quantitative trading, investment management, or another highly technical environment. * Familiarity with cloud platforms, infrastructure, software development, or third-party technology risk. * Experience improving risk reporting, control testing, assurance workflows, or evidence management processes. * Understanding of operational resilience, third-party risk, or regulatory technology expectations. QRT is an equal opportunity employer. We value diversity as essential to our success and are committed to creating an environment where employees can work openly, respectfully, and collaboratively. In addition to supporting professional achievement, QRT offers initiatives and programmes designed to help employees maintain a healthy work-life balance.
ABOUT US Engelhart was founded in 2013 by BTG Pactual Group as a commodities trading company. Our business model is “asset light” and highly diversified – giving us the ability to adapt effectively and nimbly to changing market conditions. We have assembled successful multidisciplinary teams, leveraging advanced fundamental analysis with deep quantitative and weather research capabilities. Our activities are underpinned by strong risk management practices and by powerful technology and operational excellence. We have exceptional teams with diverse global backgrounds and decades of experience, and are driven by a highly collaborative culture, across products and competencies. In 2024, Engelhart acquired Trailstone, a global energy trading and technology company. The acquisition provides us with new expertise, analytics and proprietary technology which is being used to provide risk management and optimisation services to help maximise the value of our clients’ renewable power. The acquisition also expanded Engelhart’s capabilities into physical natural gas across North America, a critical fuel to support the energy transition. Our talented and experienced individuals work together according to its four company values: Performance, Agility, Collaboration, Entrepreneurship. ABOUT THE ROLE As a Technology Manager in our Tech Data, AI & UX team, you will lead a high-impact engineering group responsible for building, scaling, and operationalising data and AI capabilities across Engelhart’s trading, quantitative, risk and operational functions. This is a hands-on leadership role at the intersection of data engineering, AI platform delivery, front-office technology, and commodities trading The role reports to the Global Head of Tech - AI, Data & UX and will play a central part in implementing Engelhart’s AI Business Plan. That plan positions AI as a federated capability enabled by a central Tech AI team with responsibilities across platform, governance and delivery, working closely with trading desks, Quant & Systematic teams, MOBO, Risk, Compliance, People, senior management, external AI providers, cloud providers, data providers, BTG Pactual, Gridfuse, Metdesk and other partners. This role will work directly with Traders, Quants, FO Analysts, Risk, Compliance and Technology stakeholders. Experience with systematic trading, quantitative research workflows, or trading analytics platforms is highly desirable. The successful candidate will help translate front-office needs into robust technical capabilities, ensuring that AI and data solutions are useful, trusted, governed and adopted in real workflows. The broader mandate is to help Engelhart move from experimentation to production-grade AI capability: improving productivity, making company knowledge searchable, enabling AI-assisted workflows, and embedding AI into analytics through initiatives such as Risk Copilot, Treasury Copilot, Power Forecast Copilot, Trader Copilot, and Quant Copilot. ABOUT YOUR TEAM You will manage a team consisting of four Senior Data Engineers and two AI & Agentic Platform Interns, guiding delivery across both the core data engineering estate and the emerging agentic AI platform. The Senior Data Engineers are focused on building and maintaining data pipelines, integrating and cleansing data, supporting analytical and operational use cases, and enabling predictive analytics, machine learning, data mining, and systematic trading initiatives. The AI & Agentic Platform Interns support the design and implementation of Engelhart’s central Agentic AI platform, including orchestration layers, agent runtimes, AWS Lambda integrations, MCP servers, agent skills, knowledge bases, vector databases, retrieval pipelines, and AI productivity tooling. BREAKDOWN OF RESPONSIBILITIES This will be a full-time role based in our London office and owning the following responsibilities: * Lead and develop the AI & Data engineering team, directly managing four Senior Data Engineers and two AI & Agentic Platform Interns, setting clear priorities, coaching technical growth, reviewing delivery quality, and ensuring the team operates with high ownership, collaboration, and continuous improvement. * Drive implementation of the Agentic AI platform, supporting orchestration layers, agent runtimes, AWS-hosted services, Lambda-based tooling, MCP servers, knowledge bases, vector databases, retrieval pipelines, agent skills and secure deployment patterns within Engelhart’s internal network. * Support implementation of the AI Business Plan, helping deliver the central Tech AI team’s mandate across platform, governance and delivery, and contributing to the strategic themes of productivity, knowledge and data discovery, AI-assisted workflows, and AI-assisted analytics. * Support delivery of AI use cases such as Trader Copilot, Quant Copilot, Risk Copilot, Treasury Copilot, Power Forecast Copilot, reconciliation automation, AI Explorer, text-to-SQL, Confluence/wiki agents, contract/vendor agents and self-service AI workflows where relevant to the agreed roadmap. * Own delivery of scalable data engineering capabilities across Engelhart’s data landscape, including ingestion of structured and unstructured data, data cleansing, enrichment, transformation, storage, distribution, visualisation and operational reuse for Data Scientists, Traders, Quant developers and business stakeholders. * Partner with Quant and Systematic teams to enable data, AI and engineering capabilities that support research workflows, model-adjacent analytics, signal review, back testing support, code review, documentation and systematic trading productivity, while respecting ownership boundaries with Quant and trading teams. * Translate front-office requirements into practical technology solutions, working closely with Traders, Quants, FO Analysts, Risk and other business teams to identify high-value opportunities. * Champion production-grade engineering standards, including robust architecture, secure data access, maintainable code, CI/CD, infrastructure-as-code, observability, documentation, testing and clear operational ownership. * Ensure AI solutions are governed appropriately, contributing to standards around evaluation, provenance, human-in-the-loop design, auditability, monitoring, access control and safe deployment in collaboration with Compliance, Risk, AI Security and senior Technology stakeholders. * Measure and communicate value delivered, helping connect technical delivery to adoption, cost savings, front-office efficiency and business impact. The AI Business Plan identifies annualised value delivered and value-weighted adoption as key success measures. ABOUT YOU This individual will be an experienced engineering manager from a commodities trading environment. Someone who is comfortable leading a team of senior engineers whilst remaining close enough to the architecture and code to challenge design decisions, unblock delivery and set a high technical bar. The successful individual will understand that AI adoption is not just about models or tools; it depends on data quality, platform reliability, governance, user trust and day-to-day workflow fit. We believe the following background, experiences and skills are essential for application: * Strong domain understanding of commodities trading is essential. * Academic background or equivalent professional experience in Computer Science, Engineering, Data Science, Information Systems, Quantitative Finance, Mathematics or a related technical field. * Significant experience leading data engineering, AI engineering, platform engineering or technology delivery teams in a demanding business environment. * Proven experience managing, coaching and developing engineers; including senior individual contributors and early-career technical talent. * Strong hands-on understanding of modern data engineering practices, including data ingestion, transformation, cleansing, storage, distribution, data quality, documentation and operational support. * Advanced proficiency in Python and the wider Python data ecosystem, including experience with Pandas or comparable libraries for data crawling, parsing, analysis and engineering workflows. * Experience with analytical, time-series, or large-scale data platforms. ClickHouse is preferred and Redshift is also relevant, based on the current technical landscape. * Strong experience with cloud-native engineering, preferably AWS, including practical understanding of services such as S3, Lambda, Athena, EMR, Fargate, Kinesis, EC2, API Gateway, CloudWatch, and related architecture and security patterns. * Hands-on experience with Docker, Git, CI/CD, infrastructure-as-code, and modern software delivery practices. * Practical understanding of AI, LLM, or Generative AI application architecture, including RAG, knowledge bases, vector databases, prompt engineering, evaluation, orchestration, agent workflows, or AI-assisted developer tooling. * Experience engaging directly with Traders, Quant developers, Data Scientists, analysts or front-office stakeholders to gather requirements, challenge assumptions and deliver useful technical solutions. * Strong understanding of commodities trading, particularly Oil, Power, and Gas; including the role of market data, analytics, risk, weather, fundamentals, trading workflows and front-office decision support. * Ability to translate complex technical concepts for both technical and non-technical audiences, influencing decisions and building trust with stakeholders across levels. * Strong organisational skills and a strong sense of ownership, accountability, and follow-through. Preferably with a bias toward delivering production-grade solutions rather than prototypes that do not land. In addition, the following experiences and skills are not required, but highly desirable for this role: * Commodities coverage: Oil, Power, and Gas. * Experience in systematic trading, quantitative research platforms, trading analytics, signal generation, back testing workflows, or model-adjacent engineering. * Practical exposure to agentic AI frameworks and implementation patterns, such as LangChain, n8n, MCP servers, AWS Bedrock, Postgres with pgvector, Bedrock Knowledge Bases, Pinecone, Chroma, or comparable tools. * Experience designing or operating secure internal AI platforms, including private model deployment, VPC-based architectures, data-access controls, auditability, monitoring, and vendor due diligence. * Familiarity with AI governance, evaluation suites, provenance, human-in-the-loop workflows, risk classification, model monitoring, audit trails, and compliance considerations such as the EU AI Act. * Experience with REST APIs, SSIS, Entity Framework, internal API design, Python packages, and integration patterns across enterprise systems. * Experience with big data technologies such as Apache Spark, Databricks, Parquet, or Hive. * Experience with data visualisation libraries or platforms, including Plotly or equivalent tooling. * Experience working with GitHub Copilot-style engineering workflows, internal AI chat, summarization pipelines, or AI productivity tooling. * Experience working in a federated technology model where a central platform team enables business-aligned teams to own and improve their own workflows. * Experience engaging with external data vendors, cloud providers, consulting partners, or group-level technology partners. WHAT WE OFFER * Competitive compensation and participation in Engelhart’s discretionary bonus plan. * 25 days of annual holiday entitlement, excluding UK public holidays. * Robust benefits package such as medical, dental, life insurance, generous pension contribution, and supplemental benefits partially subsidised by the Company. * Eligibility to receive external and internal training in accordance with our Training & Development Policy. We believe in inclusivity and are therefore dedicated to ensuring all employees – across gender identity, race, ethnicity, sexual orientation, religion, life experience, background and more – feel welcome and included in the company. We promote diversity because we believe it is essential to our ability to think holistically.