Regional Power+ Program Coordinator for Northern Europe

About the RWA: At the South-Central Connecticut Regional Water Authority (RWA), we provide more than just water—we deliver life-sustaining resources to nearly 430,000 consumers every day. As a nonprofit public corporation driven by our commitment to excellence and community, we take pride in being responsible stewards of over 28,000 acres of watershed land, ensuring the sustainability of our environment for future generations. Guided by the principles of Conscious Capitalism, we believe in the power of business to make a positive impact on the region we serve. When you join RWA, you have more than a job, you have a purpose and will become part of a team that values integrity, environmental stewardship, and community service. You’ll work with purpose, knowing that every drop of water we deliver makes a difference, and that our customers trust us to uphold the highest standards of reliability, sustainability, and care.   JOB SUMMARY: Administers day-to-day operational activities related to water services and main extensions, ensuring accurate, timely, and customer-focused processing of inquiries, contracts, revenues, and service coordination.   Responsibilities: Customer Service & Intake Coordination * Serve as the primary point technical resource for internal and external customers regarding water applications, main extensions, hydrants, and related infrastructure  * Provide guidance and resolve complex customer inquiries regarding interpretation of RWA policies, engineering standards, and Rules & Regulations.  * Independently evaluate customer requests and recommend solutions for non-routine service issues.   Contract Preparation & Documentation * Prepare contracts and process all documentation associated with: * Water service connections * Hydrant * Main extensions * Verify technical accuracy, completeness, regulatory compliance, and financial requirements prior to execution * Identify contract risks or discrepancies and recommend corrective action.   Revenue Collection & Routine Accounting *  Monitor, reconcile, and account for revenues, refunds, liabilities, and deposits associated with water services and construction projects. * Research and resolve financial discrepancies involving contracts, customer accounts, and project costs. * Prepare financial reports and supporting documentation for management review. * Assist with revenue forecasting and trend analysis..   Invoice & Payment Processing * Coordinate billing activities for:r: * Main extensions * Large and small services * Meter yokes, vaults, and copper setters * Over the counter material sales * Coordinate with Finance and Engineering to resolve billing discrepancies.   Mapping and Servicing Requests * Review and maintain mapping requests and infrastructure records to ensure accuracy between GIS, SAP, engineering drawings, and field documentation. * Coordinate corrections to service records and mapping information with Engineering and Operations. Support ongoing improvements to digital records management and data integrity. Service Demolition Coordination * Coordinate demolition of water services by: * Verifying compliance with state, municipal, and RWA regulations * Confirming required approvals and documentation are in place * Prepare and distribute notification letters to: * Property owners * Municipal officials * Demolition contractors   Interdepartmental & External Coordination * Coordinate with Engineering, Capital Planning, Operations, Billing, and other RWA divisions to support service installations and project execution. * Ensure accurate and timely information flow between internal teams and external stakeholders. * Serve as liaison among Engineering, Operations, Capital Planning, municipalities, contractors, developers, and customers.   Cross-Coverage & Administrative Support * Provide cross-coverage for positions within: * Contracts and New Services * Provide technical cross-coverage for Contracts & New Services and Capital Planning functions. * Exercise independent judgment to maintain operational continuity during supervisor or staff absences.r.   General & Organizational Support * Perform other duties as necessary to support: * Departmental strategic initiatives * Operational efficiency * RWA’s mission, vision, and values   QUALIFICATIONS: Educational Requirements: * Associate degree in technical or business-related field (Bachelor’s degree preferred).   Experience/Skills/Abilities: * Five to seven years of progressively responsible experience in a water utility dealing with issues of a technical nature, experience with contract administration in a business environment, or equivalent experience in a related field. * Strong organizational, customer service, and communication skills. * Proficiency in standard office software and departmental financial systems. *  Demonstrated experience administering contracts, interpreting utility policies, coordinating complex infrastructure projects, and resolving customer issues. *   Working knowledge of GIS, SAP, engineering records, financial reconciliation, and utility regulations.   Why Join the RWA? * Be part of a forward-thinking organization that values innovation, collaboration, and continuous improvement. * Enjoy opportunities for career growth and professional development. * Competitive benefits package   The RWA’s comprehensive benefits package includes: * Medical, dental, vision, and life insurance * Generous paid time off * Short-term and long-term disability coverage * 401k and tuition reimbursement plans * Wellness Program & Incentives

Job Title: Home Charge Coordinator Salary: Up to £29,000 Location: Remote We’re Pod – one of the UK’s leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every single day. But behind the numbers is a team of passionate people working together to shape a smarter, more sustainable future. We started off in 2009 as Pod Point, helping people make the switch to electric as EVs began to hit the road. Today, we’re leading the way into a smarter energy future. As part of the EDF family – the UK’s biggest generator of zero-carbon electricity – we have the strength and stability to grow for the future. And we’ve started that growth already. In 2026, we welcomed EO Charging into the Pod family, bringing together Pod’s strengths in home, workplace, public and smart charging with EO’s specialist fleet and depot charging technology. The acquisition significantly expands our commercial fleet and energy management capabilities. Together, Pod and EO are helping logistics, transport and operational fleet customers electrify at scale, optimise charging performance and make better use of existing grid capacity. Pod is the next evolution of Pod Point. As electrification becomes every day, Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. With 250,000 customers already trusting us to be at the heart of their EV life, we see Pod playing a leading role in the UK’s increasingly electrified future. Our focus is on powering not just homes and vehicles, but local communities and social progress. Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. We're looking for a proactive, people-focused team member who takes pride in great customer experiences and enjoys getting stuck in. You'll join a fun, supportive team in the exciting EV industry, working closely with your team and our engineers to help customers get their chargers installed smoothly. You'll be responsible for:  * Plan & Schedule Charge point Installations - Responsible for planning and coordinating multiple domestic charge point installations across your designated region simultaneously. You’ll create efficient schedules that account for installer availability, regional constraints, and customer commitments—ensuring timely completion while maximising resource utilisation and reducing downtime. * Maintain customer satisfaction by delivering a positive customer experience - You’ll proactively communicate any changes with customers, offering reassurance and reliable timelines, helping uphold Pod’s reputation for Trust and exceptional customer care. * Efficiently respond to phone calls with Domestic Operation enquiries - Act as the first point of contact for all domestic operations calls, manage our phone lines by offering confidence and accuracy in every interaction, responding to installer and customer enquiries related to scheduling, progress or technical queries.   * Build and maintain relationships with the installers in your area - Collaborate closely to maximise regional installation capacity, optimise route planning, and reduce travel times, ensuring teams work smarter, reflecting our Edge in operational efficiency and commitment to sustainable practices. Essential Requirements * Experience balancing and prioritising multiple projects simultaneously. * Able to remain calm under pressure and make super quick decisions to solve any problems that may arise. * Technically minded and able to pick up electrical jargon and systems easily. * Great at building relationships with customers and internal stakeholders. * Comfortable working with numbers and data. Bonus Skills * Passionate about sustainability. * Experience in the EV industry. What's in it for you?   * Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform * Podpoint Charger * Discounted energy tariff (Pod Power or EDF Employee Programme) * Flexible hybrid working model   * Work abroad for up to 20 days per year  * Family & friend discount scheme  * 25 days holiday (plus Bank Holidays)  * Very generous parental and family leave  * Pension scheme with a 4.5% matched contribution  * Eyecare scheme  * Life insurance covering up to 4x your annual salary  * Virtual GP provided by HealthHero   * Employee Assistance Program  * Free Mortgage Advice   * Discounted Gym Memberships  * Cycle2Work Scheme Important Information:  You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice. [https://careers.pod-point.com/privacy-policy]  Good luck and we look forward to speaking with you soon!