Product Manager

Digital Experience Manager (CX Strategy)

Tribal Worldwide

¡En Tribal estamos buscando una persona como tú! ¿Te apetece? Tribal Worldwide - ¿Quiénes somos? Somos una consultora de diseño orientada al crecimiento. Nos dedicamos a resolver los retos que nos plantean nuestros clientes, manteniendo siempre un contacto cercano, honesto y directo con ellos. Buscamos tener el mayor impacto posible a la hora de mejorar sus negocios. Trabajamos con ganas, aportando calidad, honestidad y transparencia en todos y cada uno de nuestros proyectos. Si buscas un lugar para crecer profesionalmente, aprender de gente muy talentosa y disfrutar de un ambiente cercano, ¡Queremos conocerte!” El Reto: Buscamos a un/a CX Project Manager para liderar la inteligencia de cliente de uno de nuestros partners más importantes: un gigante del Retail en España. Este no es un rol de ejecución técnica; es un rol de influencia y consultoría. Serás el interlocutor clave entre la estrategia digital local y las directrices de una gran matriz internacional, asegurando que cada paso que damos en el ecosistema digital responda a una necesidad real del mercado y aporte valor al negocio. Tus responsabilidades estratégicas: * Interlocución Estratégica: Serás el punto de conexión entre la estrategia de CX en España y el grupo internacional. Tu misión es ser el filtro que asegure que las funcionalidades globales se alineen con las necesidades del cliente local. * Hub de Insights Cualitativos: Actuarás como el referente senior al que acuden las áreas de Negocio, Operaciones y Producto. Definirás qué medir, cuándo lanzar una encuesta y cómo interpretar los datos para que tengan sentido estratégico. * Validación y Review: Participarás en la definición de soluciones participando en sesiones estratégicas. Tu papel es validar que las propuestas resuelven los problemas reales detectados en tus análisis. * Business Case & Impacto en Conversión: Traducirás el feedback cualitativo en argumentos de negocio sólidos. Redactarás informes ejecutivos concisos que extraigan los insights clave para dar argumentos y palancas de actuación sobre los principales pains del cliente. * Estrategia de Data & Dashboards: Liderarás el alineamiento de los cuadros de mando en Qualtrics. Tu objetivo es montar dashboards consumibles y rápidos que permitan a los diferentes equipos extraer datos e insights de forma autónoma. ¿Qué perfil buscamos? (Must-haves): * Seniority: Al menos 4-5 años en estrategia digital, CX o gestión de proyectos de producto con foco cualitativo. * Experto en Herramientas: Manejo de Qualtrics (Arquitectura y dashboards). Manejo también de Jira para la gestión de prioridades. * Capacidad de Influencia: Habilidad para gestionar stakeholders de diferentes áreas y navegar en entornos internacionales complejos. * Mindset Analítico: Capacidad para redactar informes ejecutivos que conviertan datos complejos en palancas de actuación claras. * Inglés de Negocios: Fluidez total para la coordinación con los equipos globales y la redacción de documentación técnica. ¿Qué te ofrecemos? * 27 días laborables de vacaciones y jornada de verano (junio a septiembre). * Desarrollo personal: clases de inglés y acceso a herramientas de bienestar. * Cultura de tribu: honestidad, cercanía y el mejor ambiente de trabajo (afterworks incluidos). ¿Eres tú? Aplica a esta oferta y no lo dudes. La tribu te espera Todas las candidaturas serán consideradas para el empleo, independientemente de su raza, orientación sexual o edad.

Product Manager

Sumup

At SumUp, our mission with the Lending product is to empower merchants worldwide by providing loans that help their businesses thrive. To support that mission, we're looking for a Product Manager to join our Lending tribe, embedded in the Servicing squad - the team at the heart of how users repay their Cash Advances.  In this role, you will own the day-to-day of the Servicing squad, working hands-on with software engineers, Product Managers, and business and operations stakeholders to drive the squad forward. You will collaborate closely with cross-functional stakeholders across the Lending tribe to shape priorities and balance a dynamic backlog across regulatory, operational, and user-facing work.  WHAT YOU’LL DO * Collaborate with stakeholders to align on priorities and translate needs into clear product requirements for the squad. * Contribute to the tribe product strategy and roadmap, ensuring alignment with overall goals. * Manage aspects of the end-to-end product lifecycle, making prioritisation decisions, while leading team rituals. * Document and communicate product initiatives to ensure clarity, alignment, and shared understanding across engineering, business, and operations teams. * Monitor and analyse product performance using data and analytics, identifying areas for improvement, and iterating on existing features.  YOU’LL BE GREAT FOR THIS ROLE IF * You have 3+ years of experience in Product Management, with a track record of leading cross-functional teams to deliver products end-to-end. * You have excellent communication skills and can break down complex or messy topics into structured, concise narratives.  * You are fluent in SQL or another data querying language, with the ability to use data to inform prioritisation and measure impact.  * You have experience working in fintech, credit products, or similarly regulated, detail-oriented environments. * You are comfortable managing competing priorities in a fast-paced, dynamic environment. * You are fluent in English, written and verbal.  WHY YOU SHOULD JOIN SUMUP 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp’s future success 📚 A dedicated annual L&D budget of €2000 for your individual development, which you can be used to attend conferences and/or advancing your career through further education 🏖 Generous time off: enjoy 23 days of paid leave plus public holidays and special leave days 🥗 Subsidised restaurant tickets (Edenred) and office breakfast on Mondays 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team 📍 Get a feel for life at our Barcelona office: Watch here ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.  SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Explore career opportunities with us and join a team driven by collaboration, innovation, and a shared vision of creating a world where everyone can build a thriving business. Discover more about our vibrant and inclusive work culture and how we work on our careers website, and follow our journey on LinkedIn, Instagram and TikTok. JOB APPLICATION TIP We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Product Manager

AutoProff

Join AutoProff – Shape the Future of Vehicle Trading! 🚀  At AutoProff, we believe great products create great customer experiences—and we're just getting started. Every day, thousands of vehicles are traded through our platform, and we're continuously improving the way automotive professionals buy and sell vehicles across Europe.  We're looking for a Product Manager to join our Product Tech team based at our HQ in Vejle and take ownership of one of the most important parts of the customer journey: how vehicles are created, prepared, and managed before entering the trade-in flow.  About the role  As Product Manager for Vehicle Creation & Trade-In Experience, you'll own the product vision and roadmap for the very beginning of the seller journey. Your mission is to make vehicle creation simple, intuitive, and connected while ensuring sellers have the right information and tools to confidently move through the trade-in process.  You'll work as part of a cross-functional product squad alongside engineers and designers, collaborating closely with commercial and operational stakeholders across the business. Together, you'll solve real customer problems and build products that make everyday work easier for thousands of automotive professionals across Europe.  At AutoProff, we believe the best products are built through close collaboration, continuous discovery, and data-informed decisions. You'll have the opportunity to influence both product strategy and execution while working in an environment where curiosity, experimentation, and learning are part of everyday life.  What you'll be doing  * Own the product roadmap for Vehicle Creation & Trade-In Experience. * Translate customer needs, business goals, and data into clear product priorities. * Drive discovery, prioritisation, and delivery together with your product squad. * Improve customer journeys by simplifying complex workflows and reducing friction. * Work closely with Engineering, Design, Operations, and Commercial teams to deliver high-impact product improvements. * Use customer insights, user feedback, and data to continuously optimise the seller experience. * Ensure your product area contributes to a seamless and connected end-to-end customer journey.  What we're looking for  * 3+ years of Product Management experience, ideally within a technology-driven company. * Experience building digital products, customer journeys, or operational platforms. * A strong understanding of agile product development and modern software delivery. * Curiosity about AI and emerging technologies, with the ability to identify opportunities where AI can simplify workflows, improve decision-making, or create better customer experiences. * Ability to work with engineering teams to define AI-enabled product capabilities. * Experience collaborating closely with engineers, designers, and business stakeholders. * A data-informed mindset with the ability to balance customer needs and business value. * Strong communication and stakeholder management skills. * Experience working with tools such as Jira, Confluence, Miro, or similar.  We're looking for someone who enjoys solving customer problems, bringing people together around a shared vision, and turning ideas into valuable product experiences.  Nice to have  * Experience from SaaS, marketplaces, or automotive technology. * Experience working with workflow optimisation or operational platforms. * Familiarity with product discovery techniques and user research.  Why join AutoProff?  At AutoProff, you'll become part of an ambitious international SaaS company where Product and Technology work side by side to build solutions that create real value for our customers.  At AutoProff, we're building the next generation of digital vehicle trading by combining great product thinking with data, automation, and AI. We believe AI will play an increasingly important role in helping our customers work smarter, and we're looking for product managers who are excited to explore and shape that future.  You'll have the opportunity to shape products used by automotive professionals across Europe, work alongside talented colleagues in Product, Design, and Engineering, and help define the future of digital vehicle trading.  We believe in empowered teams, ownership, and continuous learning. You'll have the freedom to experiment, challenge assumptions, and make a real impact from day one.  Ready to make an impact?  If you're excited about building products that simplify complex workflows and improve the customer experience, we'd love to hear from you.  Apply today and help shape the future of automotive technology at AutoProff.  About AutoProff  AutoProff was founded in 2013 by the experienced car dealer Jesper Ratza in Denmark. The aim was to digitalize B2B used car trading, helping car dealers increase sales and improve profits.   in August 2022, AutoScout24, the leading specialized pan-European online car marketplace, acquired a majority stake in AutoProff. The partnership has supported the rapid expansion of AutoProff's solutions across Europe and enables the creation of Europe's first fully integrated C2B-B2B-B2C dealing solution for used cars.   At AutoProff, we specialize in providing online B2B used-car dealing solutions designed to improve the buying and selling experience for professional car dealers and their customers.  We are the emerging European leader with more than 150,000 B2B used cars on our online trading platforms annually.     With a focus on effective solutions, digitization and customer service, we are committed to being the home of B2B car dealing for European car dealers.