
Informait AB · Malmö
About InformaIT Do you want to be a part of a fast-growing SaaS company that innovates proofreading? Then we would love to welcome you to InformaIT, where techn...
About InformaIT
Do you want to be a part of a fast-growing SaaS company that innovates proofreading? Then we would love to welcome you to InformaIT, where technology meets precision.
At InformaIT, we combine innovation and accuracy to make proofreading effortless, reliable, and fast.
For more than 20 years, we have been helping global brands eliminate human error in artwork and content production. Our GMP-validated proofreading software gives the human eye a well-deserved break by ensuring flawless results, saving time, and delivering peace of mind.
Our flagship product, Content Compare, is 100% web-based and free from plugins. All you need is a browser to detect deviations, generate printable reports, and collaborate with ease – anytime and on any platform.
From pharmaceuticals and food and beverages to advertising agencies, our customers rely on us from the first draft to the final print. That is what we call accuracy made easy, and we would love to have you be part of it.
About the role
We are currently looking to expand our team with a Technical Support Specialist. In this role, you will work close to the heart of our product and technology, supporting customers and partners with more in-depth technical challenges. While you will still be customer-facing, your focus will be on advanced troubleshooting, configuration, and ensuring our solutions are implemented and used in the best possible way.
You will act as a trusted technical expert and collaborate closely with our product, development, and QA teams on complex customer scenarios and continuous improvement initiatives. As a super user of our products, you help customers solve complex issues, optimise their setups, and get long-term value from our solutions. By supporting onboarding, advising on best practices, and resolving technical challenges, you play a critical role in customer success and retention.
Your responsibility as a Technical Customer Support Specialist
Act as a trusted technical support contact for customers and partners, taking ownership of complex technical issues and escalations
Provide advanced product and technical expertise across the support organization
Set up and validate systems for new customers, including advanced configurations
Configure, troubleshoot and optimize our services in customer environments
Investigate incidents end-to-end, perform root cause analysis, and deliver structured, sustainable solutions
Collaborate closely with product, development, and QA teams to resolve defects and improve product quality
Support onboarding and deliver technical raining to customers and partners when needed
Maintain detailed documentation of issues, resolutions, and known workarounds
Proactively identify recurring patterns in support cases and drive improvements to processes, product quality and documentation
Ensure customers get maximum value from our solutions through expert guidance and best-practice advice
Act as a brand ambassador, fostering trust and long-term relationships with our user community
We think you have
Proven experience in technical customer support, application support, or 2nd line support within a SaaS or tech environment
Strong technical troubleshooting skills and the ability to analyze complex issues end-to-end
Excellent communication skills in English, both verbal and written, and the ability to explain technical topics clearly
Additional languages beyond English are advantageous
A customer-focused mindset combined with the confidence to advise, challenge, and act as a trusted technical partner
Ability to work independently while collaborating effectively with cross-functional teams
A structured, solution-oriented approach to problem solving
High technical affinity and experience working with tools and environments such as Cloud platforms, Windows Server, Jira, Adobe Suite, or similar
Experience with print production, artwork management or regulated industries is a strong plus
What's in it for you?
Apart from being a part of a fast-growing SaaS company that brings customers proven value, you also get included in a driven, ambitious, and inspiring team with the opportunity to develop and grow with the company. We are also on an exciting expansion journey, meaning you get to work towards a global market and different industries.
Please submit your application in English since it is our primary corporate language.
We look forward to hearing from you!
Build the Future of Technology with Professional Galaxy AB Join a network of talented engineers, developers, cloud specialists, and AI innovators working on impactful projects across Sweden and Europe. At Professional Galaxy AB, we connect top tech talent with companies driving digital transformation in areas like cloud computing, software engineering, data, cybersecurity, and artificial intelligence. Explore exciting opportunities and grow your career while working with cutting-edge technologies and forward-thinking teams. We are seeking an Azure Virtual Desktop Specialist to join our customer’s team in Malmö. Details: Location: Malmö, hybrid possibilities Start date is indicative We’re reviewing candidates continuously Responsibilities: Design, configure, and manage VDI environments using Microsoft AVD and RDS to support business needs Implement and maintain security policies for virtual desktops Troubleshoot and resolve issues related to AVD and RDS systems Collaborate with cross-functional teams to integrate VDI solutions with other IT infrastructure components Monitor VDI performance and implement improvements as needed Provide technical support and guidance to team members and clients Stay updated with the latest developments in AVD and RDS technologies and best practices Required Qualifications: Education in Computer Engineering or related field Proven experience with Microsoft AVD and RDS, including designing, configuring, and managing virtual desktop environments Strong understanding of virtualization technologies (e.g., Hyper-V) Experience with network protocols and technologies (TCP/IP, DNS, DHCP) Proficiency in scripting and automation (e.g., PowerShell, Python) Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability to work independently and as part of a team Ability to develop current VDI solution to new use cases Fluent in English, both in writing and speech Good to have: Experience in Workplace management (e.g., Windows device management, Mac management, MDM) Familiarity with cloud platforms (e.g., Intune, Jamf) Knowledge of DevOps practices and tools Relevant certifications (e.g., Microsoft Certified: Azure Virtual Desktop Specialty) Passionate about VDI technologies and Workplace management, eager to contribute to a dynamic and innovative team Other Requirements: Highly developed communication skills; adaptability toward varying situations and audiences; interpersonal and influencing skills at all levels Ability to understand and handle tasks and deadlines both independently and as a team member Proficient in Agile planning Assignment Period: Start: 2026-06-15 End: 2026-12-31 Application Deadline: 2026-05-18 How to Apply: Are you the right person for this assignment, or do you want to recommend a strong candidate? Please apply directly via the Professional Galaxy AB portal with: Your updated CV Your availability to start A motivation statement describing why you are suitable for this role, referencing previous consulting assignments, education, and personal qualities Please note: Applications via email will not be accepted. All applications must be submitted through the portal to be valid. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
Do you have a passion for complex technical systems and enjoy working at the intersection of engineering, IT and product data? This is a unique opportunity to join PDSVISION’s Business Consulting team and help companies get the most out of their PLM, CAD and related solutions. Your Role: Technical Consultant In this role, you will combine hands‑on technical work with advisory responsibilities in customer projects of varying size and complexity, from smaller upgrades to large, multi‑year transformation programs. Key Responsibilities Implement and configure PLM and CAD solutions Install, configure and upgrade systems in both smaller assignments and larger implementation projects. Perform data migrations and complex upgrades Work with customers modernising existing PLM environments or transitioning to new setups. This includes analysing data structures, supporting GAP analyses, contributing to workflow design and ensuring solutions meet technical and business needs. Act as a trusted advisor Guide customers in best practice, challenge existing ways of working and support the development of more efficient PLM processes. Build long‑term customer relationships Continue supporting customers after implementation and contribute to strong, trust‑based partnerships. You will join a collaborative and supportive culture where you can grow as both a consultant and technical specialist. What You BringMust‑haves Graduate or with a few years of relevant experience within technical consulting, system implementation, product development or similar technical roles Hands‑on experience with PLM, CAD or PDM systems Experience from customer‑facing technical work such as installations, configurations, migrations or upgrades Strong analytical and problem‑solving skills Ability to work independently while being a collaborative team member Strong communication skills Fluency in English; Swedish and/or Finnish is a strong advantage A valid work permit in a Nordic country Meriting (not required) PLM-specific Windchill PLM Ansys Simulation General technical systems Windows Server Relational databases Linux Microsoft 365 Azure AWS Jira / Confluence Note: Experience with PLM/CAD is highly valuable, but candidates with strong backgrounds in engineering product data, system implementation, enterprise IT or digital product development are also encouraged to apply. Other Information Location: Lund, Stockholm, Gothenburg, Vantaa, Tampere or Remote Employment type: Full‑time Language: Local Nordic language + English Salary: Individual, based on experience About PDSVISION PDSVISION is a global technology partner supporting companies on their digital transformation journey. The company offers deep expertise within: 3D Design (CAD) Product Lifecycle Management (PLM) Product Data Management (PDM) Simulation & Modeling (CAE) Internet of Things (IoT) Augmented Reality (AR) Aftermarket Solutions With offices across Europe and the US and long-standing partnerships with industry leaders such as PTC and Ansys, PDSVISION supports more than 950 customers worldwide, from innovative local companies to major multinational corporations. How to Apply In this recruitment process, PDSVISION is partnering with Jurek Recruitment & Consulting. Interviews are conducted on an ongoing basis, so please submit your application as soon as possible via www.jurek.se. Please note that we cannot accept applications via email. For questions regarding the position or the process, you are welcome to contact the responsible Recruitment Consultant Kajsa Eliasson at kajsa.eliasson@jurek.se. Jurek är en specialiserad partner inom rekrytering och konsultuthyrning som hjälper företag att hitta rätt kompetens inom Finance, Legal & Compliance, Banking & Insurance, HR och Business support. Vårt erfarna team kombinerar branschkunskap med ett starkt nätverk för att skapa träffsäkra och hållbara matchningar. Vi arbetar långsiktigt, personligt och med hög kvalitet, för att skapa bästa möjliga upplevelse för både kunder och kandidater.
Own the strategy behind the infrastructure that keeps a global business running Great infrastructure isn't just about keeping systems online—it's about enabling an entire organisation to move forward with confidence. As Senior Product Owner for Data Centre Services, you'll shape the strategy, roadmap and evolution of one of ASSA ABLOY's most business-critical infrastructure platforms. If you're an experienced infrastructure professional who enjoys combining deep technical expertise with product ownership, stakeholder leadership and strategic decision-making, this is your opportunity to influence technology at a global scale. Why this role matters Every digital service across ASSA ABLOY depends on resilient, secure and scalable infrastructure. In this role, you'll ensure our Data Centre Services continue to meet the needs of a growing global organisation while evolving to support tomorrow's business priorities. Working at the intersection of technology, operations and business, you'll translate complex requirements into clear product direction, balancing reliability, innovation and long-term value. Your decisions will directly influence how critical infrastructure services are delivered across our global IT landscape. The role As Senior Product Owner for Data Centre Services, you'll have end-to-end ownership of a business-critical infrastructure product—from defining its vision and roadmap to ensuring operational excellence and continuous improvement. You'll work closely with engineers, architects and business stakeholders to prioritise investments, guide agile delivery and ensure the platform remains secure, compliant and aligned with business objectives. What you'll work on Define and evolve the product vision, roadmap and backlog for our global Data Centre Services platform. Translate business and customer requirements into prioritised user stories, acceptance criteria and successful agile deliveries. Drive continuous improvements across service reliability, security, compliance and user experience. Work closely with cross-functional teams to shape technical direction and product decisions. Manage product lifecycle activities, including budgeting, forecasting and operational performance. Build trusted relationships across the organisation, influencing decisions and aligning teams around shared priorities. What will help you succeed Significant experience delivering and owning enterprise IT infrastructure or Data Centre Services within large, global organisations. Deep technical expertise (10+ years) across data centre technologies, cloud platforms, virtualisation, networking and infrastructure services. Experience as a Product Owner, Infrastructure Lead, Technical Lead or similar role with responsibility for product or platform ownership. Strong communication and stakeholder management skills, with the ability to influence without formal authority. A proactive, analytical mindset with the confidence to make informed decisions and drive initiatives independently. Why ASSA ABLOY At ASSA ABLOY, you'll help shape the infrastructure that supports secure access solutions used by millions of people every day. You'll join an international technology organisation where ownership is encouraged, collaboration comes naturally and your expertise will have a visible impact. Meaningful mission – Shape resilient infrastructure that enables secure access solutions trusted around the world. Innovation & scale – Work with modern infrastructure technologies across a complex global IT environment. Autonomy & trust – Own a business-critical platform and influence its strategic direction in a culture built on accountability. Growth & development – Expand your expertise through international collaboration, continuous learning and long-term career opportunities. Work–life balance – Enjoy a hybrid working model (three days in the office, two remotely) within a culture that supports flexibility, wellbeing and sustainable performance. Ready to shape the future of Data Centre Services? If you're looking for a role where your technical expertise, product ownership and leadership can influence technology on a global scale, we'd love to hear from you. Apply today — we review applications continuously. We’re committed to building diverse, inclusive teams and encourage applications from all who see themselves thriving here. To protect your personal data, we do not review applications sent via email or post. For questions about the role or process, contact Léa Rein, Senior Talent Acquisition Business Partner. Let’s create a safer and more open world — together. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.