Front Office Employee (On-call)

The Usual

JOIN US AS Front Office Employee / Receptionist!  Do you enjoy welcoming guests and being the point of contact for all their questions, all with a smile? Then we are looking for you!  Are you an independent, enthusiastic, and service-oriented all-rounder? Do you love to welcome guests, guide them around our hotel, and ensure everything runs smoothly? Can you enthusiastically promote our extras to the guests to make their stay even more enjoyable? Do you have enough technical insight that even when a bulb needs replacing, you don’t hesitate? Are you also good at promoting our hotel on social media? If you are that all-rounder who does all this with a smile, then we are looking for you! Introducing Maxhotel Amsterdam Airport Schiphol is a smart budget hotel and offers a wonderful stay near Amsterdam's airport, Schiphol. We offer affordable, comfortable rooms. All rooms have a private bathroom, air conditioning, free Wi-Fi, and a grab & go space with drinks and snacks. Superior rooms are upgraded with wired internet, a laptop safe, and extra room space. The smart choice for both tourists and business travelers, we make the journey to or from Amsterdam even more relaxed at MaxHotel Schiphol. Our slogan: be yourself, be happy! We are happy when our people are happy: we strive for happy guests and happy employees. Work hard & play hard are key in our hotel. We have an informal company culture, where teamwork is essential. Johan Cruyff once said: "You can't do anything alone; you have to do it together". That applies to us too. We are a diverse and inclusive team and encourage you to be yourself. Do you want to be a part of MaxHotel? Then we are looking for you! THE ROLE What you will do: * Smile, a lot of smiles * Provide guests with information about the hotel and fun activities and attractions in the area * Handle guest check-ins and check-outs and everything in between * Respond to reviews * Promote our extras, such as late check-out or bicycle rental, to guests * Perform simple technical and maintenance tasks, such as sweeping the sidewalk, vacuum cleaning or replacing a bulb and/or battery. * And everything else that comes your way. WHAT YOU'LL BRING TO THE TABLE * +/- 1-2 years of front office experience * No experience? No problem! But you will need to convince us extra in your cover letter * Fluent in English. Dutch and other languages are a plus * Ability to make independent decisions * Handle the freedom and responsibilities that come with this role * Have the flexibility and mentality required in the hospitality industry * You are flexible and available from Monday to Sunday from 07:00 – 23:00. * You are legally allowed to work in The Netherlands. WHAT'S IN IT FOR YOU? * After passing your probationary period, you can stay a night over in our hotel to experience everything from a guest perspective * Do you want to become an allrounder? You will learn with us - through trial & error - how a hotel is run * An informal and open atmosphere * Fun events to connect with us: team outings, volunteer events * We are currently exploring how we can make MaxHotel even more fun, sustainable, and valuable for our hotel guests and employees. Are you creative and have good ideas? This is your chance to contribute to our success. * Your face will hurt from smiling all day. What we offer: * Development opportunities; you get the chance to learn all facets of hotel operations with us * Travel allowance possibilities for a commuting distance of more than 5KM up to a limit of €150,- per month * A salary according to the hospitality industry collective agreement (CAO) * Pension contribution in accordance with the hospitality industry CAO * 25 vacation days per year (based on full-time employment) * Do you have knowledge of fire safety? You can then (re)obtain the BHV (Emergency Response Officer) certificate. HOW WE WORK Do you want to be part of MaxHotel? Then leave your cover letter and resume. If you are selected for an introductory interview, we will first conduct an online speed-date introduction. This conversation lasts about 15 minutes, for which you will receive an invitation via email. CONTACT INFORMATION For questions about the vacancy, please contact Roland Delnoij, Hotel Manager, by email: roland.delnoij@maxhotel.eu

SPS

Job Title: Office Services Specialist - On Call (Temporary) Reports To: The Office Services Specialist - On Call (Temporary), will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership.  Location: In-Person Job in San Diego, California (This role is primarily based at the main client site; however, you may be required to travel to different locations depending on business needs. All additional assignments will be within a 25-mile radius of the main client site.) The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.  Duties and Responsibilities:  Mail Services * Provides exceptional world class service to all clients (in all forms of communication). * Processes inbound and outbound accountable and flat mail/packages and sorts by recipient/department utilizing manual or electronic chain of custody procedures. * Performs duties associated with the shipping and receiving of materials such as packaging and sealing shipments. Reprographics Services * Assists with copy/print production and/or monitoring the copy/print equipment for satisfactory functionality. * Provide binding services such a GBC, Velo, Coil, and Wire Internal * Performs daily key operations of convenience multi-function devices (ensuring  functionality, replenish toner/paper). * Performs duties of scanning and imaging documents and light copy/print reproduction services. Office Services  * Maintains the Office Services Center area in a neat and orderly fashion. * Service and replenish the pantry, conference, kitchen, or meetings areas. * Provides general and preventative office maintenance & repair duties. * Oversees office equipment maintenance and safety tests. * Breakroom organization, cleaning, and stocking. * Meeting room and conference room set ups. * Monitors level of office supplies on the floors while replenishing. * Inventories office supplies and orders accordingly. Front of House * Provides reception or concierge (front of office) coverage as needed. * Welcome guests receive and catalog guest information, and orient new clients. * Represent SPS Global and our clients positively in all interactions (in person, on the  phone, and over email) * Oversee the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service * Exhibit a courteous and gracious personality even in stressful situations and builds professional relationships with customers and other teams. * Receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients. * Answers and properly routes global calls, * Logs visitors into the registration system. * Provides light administrative support to staff as directed Competencies: * Strong verbal and written communication skills. * Excellent customer service skills. * MS Office Suite experience with intermediate to expert competency. * Ability to handle multiple tasks simultaneously. * Good organizational skills. * Working knowledge of MFD (Multi-Functional Device) equipment. * Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. * Possesses ability to work independently and capable of completing projects. * Proactively seeks out additional work during downtime. * Builds professional relationships with customers and other teams. * Maintains professionalism and composure when interacting with all employees. Qualifications and Education Requirements: * High School Diploma (or equivalent) required. * 6+ months prior work experience preferred. * Ability to work assigned work hours determined by manager. * Excellent organizational and time management skills. * Analytical abilities and aptitude in problem-solving. * Superb written and verbal communication skills. * Current knowledge or ability to learn computer-based systems required for functions of position. * Required to maintain an overall professional appearance and attitude. * Adhere to all policies and procedures required. Physical Demands: * Approximately 50% of the time this position requires the below physical demands. * Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance. * Ability to walk bend, kneel, stand, and/or sit for an extended period of time. * Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery. * Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel:  * Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation. * Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need. * Travel distance will be predominately within the FSS’s assigned region Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.    Compensation:  The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $23—$25 USD WHAT WE OFFER * Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! * Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! * We Recognize Talent: We offer a variety of recognition programs for all levels of employees! * Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. * Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

9fin

About 9fin 9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide. WHY THIS ROLE EXISTS The API motion is fundamentally different to the platform motion. APIs and Private 9fin require credibility with CTOs, CIOs, Quant Desks, Data, Research, Compliance and Technology Leaders. With the launch of these two new institutional products, we want to create a function to support technical validation to ensure that we launch and scale quickly. This added complexity in how we sell also demands stronger sales enablement and a more robust go-to-market layer. This role is the single point of accountability for all three: improving the API motion, sharpening our Private 9fin product motion, and unlocking enterprise-scale deals where the customer relationship spans both front office workflows and back end system of record integration. In the first six months you will operate as a player/coach, personally leading discovery, technical validation and solution design on the first 10–20 API opportunities. You will help our sales leaders re-develop a best in class onboarding experience for our prospective and current clients across our new products. From month six, as pipeline scales, you will build and coach the API Product Specialist team in the US and EU, and shape the dedicated onboarding function for scalability. This role will partner directly with our newly created Customer Partnerships role - something we haven’t announced publicly yet, but interviewees will get to find out how. WHAT YOU’LL OWN This is a build role. 9fin’s platform business is category defining; our Data Feed Products are a new revenue line, and the Head of Pre-Sales owns the technical sales motion behind them. What the function becomes, how it sells, who it hires, the standards it operates to is yours to design. You will start as a player-coach. You define what a high quality API deal looks like at 9fin: how we qualify, how we run technical validation, how we navigate procurement, how we land and expand. You will be evaluated on how many of those deals you close and how quickly we can repeat the motion without you in the room. As pipeline converts, you move from IC to leader. You hire the Product Specialists who will carry the motion in the US and EU, bring on a dedicated Sales Enablement Manager to industrialise what you’ve built, and shape the Private 9fin onboarding function. You own the operating cadence of the pre-sales org and you are the person Sales leadership trusts to call deal risk early. This is where your playbook becomes the team’s playbook. WHAT YOU’LL DO * Partner with EMEA and US Sales as the technical owner on every Data Feed Products opportunity, from first technical conversation to signed contract and go-live handover. * Run technical discovery with CTOs, Heads of Data, Quants and Engineering Leaders. Map the buyer’s stack, data flows, latency tolerance, licensing model and integration constraints. * Design and run technical validation – sandbox access, sample pulls, notebook walkthroughs, PoC plans and integration timelines and create a scalable process to close validation in weeks, not months. * Facilitate architecture conversations across the technical stack we sell into: REST, streaming (WebSocket, Kafka), bulk file (S3, SFTP), Snowflake / data share, AWS PrivateLink, authentication(OAuth2, mTLS, API keys), rate limits, schema versioning, entitlements. * Share ownership of the InfoSec, procurement and vendor onboarding work stream and pre-empt the questions Tier 1 buyers will ask. * Codify the technical validation playbook; use case library, reference architectures, sample notebooks, RFI/RFP response templates, objection handling – so the motion is scalable and repeatable. * Hire, onboard and coach the founding Product Specialist team (US and EU), the Sales Enablement Manager and Client Onboarding & Implementation Managers. Set the bar for what good looks like. * Run the closed loop with Product and Engineering. Field objections, schema gaps and integration friction land with the roadmap clearly enough that the next release closes them. * Define and own the operating cadence – deal desk, win/loss review, pipeline coverage, ICP refresh – feeding into the sales leadership. WHO YOU ARE MUST-HAVES * 10+ years in technical sales, with at least 3+ years leading or building a pre-sales, solutions engineering or technical account team selling to financial institutions. * Shipped revenue against an API or data product sold into banks and/or buy-side firms. You have personally closed deals where the buyer was a CTO, head of data, quant lead or technology leader. * Have run vendor selection procurement processes end-to-end at Tier 1 banks and/or large buy-side firms. * Credible in a room with buy-side and sell-side. You don’t need a crash course on what the buyer does. * Player coach instinct. Comfortable owning live deals personally in month one and coaching a team against your own playbook in month nine. * Data-driven operator – you run your function on win/loss, cycle time and ICP evidence rather than anecdote. STRONGLY PREFERRED * Experience at a modern capital markets technology or financial data vendor for selling data products into capital markets. * Built a pre-sales function from scratch in a growth-stage company rather than inherited one at scale. * Familiarity with the credit asset class – leveraged finance, high-yield, private credit, distressed, and the data pain points those teams have. * Fluent in how data and quant teams actually consume APIs today. Parquet, DuckDB, Polars, Snowflake shares, not just pandas in a Jupyter notebook. You can rip through a notebook live on a call. * Exposure to MEDDPICC / MEDDICC. NICE TO HAVE * Prior IC background in a technical sales or product role before moving into pre-sales. * Deep fluency in the technical architecture of financial data delivery: REST, streaming (WebSocket, Kafka), bulk file (S3, SFTP), Snowflake / data share, private cloud delivery (AWS PrivateLink). You can whiteboard an integration with a quant team without reaching for an engineer * Experience running dual-attribution comp models across Sales and specialist pre-sales teams without creating friction. OUR BENEFITS We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance * Competitive salary benchmarked at 75-90th% of market * Pension (your minimum contributions are 4% with 9fin matching up to 7%) * Private Medical Insurance * Paid sick leave with Income Protection for long periods of illness * Group Life Assurance * Season Ticket Loan & Cycle to Work schemes Time off * 25 holiday days per year * Local public holidays (with the ability to exchange them for alternative days) * Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work * Work abroad for up to 3 months a year * 1 month paid sabbatical after 5 years of service * Enhanced parental leave & flexible working arrangements available Training & Culture * Professional learning and development budget * AI experimentation budget of £800 (UK) per employee to trial AI tools * Quarterly team socials * Summer and Winter company social events 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.