Employee Relations Partner

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Employee Relations and HR Compliance team, while relatively new at Stripe, is starting to scale! We are striving to build a respectful, balanced, well-skilled team focused on enabling the People team, managers, and Individual Contributors (ICs) to navigate challenging career moments while balancing compliance, empathy, and risk, resulting in success and engagement for all. WHAT YOU’LL DO We are looking for an Employee Relations & HR Compliance Specialist to join our team at Stripe. This individual will have well rounded HR experience and ideally expertise in employee relations. This person will be an instrumental part of the team, focusing on supporting our Employee Relations and HR Compliance Partners in EMEA and APAC to deliver excellence, improve and implement frameworks, guidelines, approaches, and best practices. The Employee Relations & HR Compliance Specialist will be highly cross functional and collaborative, partnering to inform and support Stripes and their managers. We anticipate the work to be split approximately 70%/30% between ER and HR Compliance initially. This is a full time contract role, with potential for extension. RESPONSIBILITIES Employee Relations Support * Partner with Employee Relations Partners to manage and resolve employee inquiries, concerns, and grievances effectively and discreetly. * Conduct thorough investigations into employee complaints, working collaboratively to provide fair solutions in line with company policies and procedures. * Assist in the mediation and resolution process of employee disputes, ensuring alignment with Stripe’s core values and compliance frameworks. * Lead the administration of investigation, grievance and disciplinary processes across EMEA. HR Compliance * Support HR Compliance Partner(s) in implementing and maintaining HR policies and practices that comply with local laws and regulations across EMEA & APAC jurisdictions. * Assist in conducting compliance audits and assessments related to various HR functions, identifying potential risks and recommending corrective actions. * Keep abreast of changes in employment law and regulations across the EMEA & APAC region, ensuring that Stripe's practices are up to date and compliant. * Support the administration of regulatory compliance programs. Training & Development * Develop and facilitate training sessions for partnering teams and employees on employee relations and compliance topics. * Create and maintain resources, tools, and documentation for knowledge-sharing on employee relations and compliance matters. Reporting & Metrics * Maintain case data through HR Acuity and Navex. * Collaborate with Employee Relations and HR Compliance Partners to collect, analyze, and report on employee relations metrics, identifying trends and areas for improvement. * Support the creation of regular reports and dashboards to communicate the status of employee relations initiatives and compliance efforts. * Support with reporting on people risk matters and legal requirements. Cross-Functional Collaboration * Work closely with People Partners, Legal, Compliance, Risk and other relevant departments to ensure a cohesive approach to employee relations and compliance. * Contribute to the development and refinement of HR policies and procedures that promote a positive workplace culture and mitigate potential risks. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certification (e.g., CIPD, SHRM) preferred. * 3-5 years of experience in employee relations, HR compliance, or a related HR/Legal function, preferably within the EMEA region. * Superior written oral communication skills. * Strong knowledge of EMEA employment laws and regulations, with a demonstrated ability to apply this knowledge in practical situations. * Excellent interpersonal and communication skills, with the ability to handle sensitive situations with discretion and confidentiality. * Must be self-motivated and have an enhanced ability to prioritize/plan in a fast-paced, high growth environment. * Must be able to work under pressure and deal with complex issues, while maintaining composure and positivity.  * Strong analytical skills and experienced decision maker who uses good reasoning and sound judgment required. * Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority. * Strong knowledge of ER, labor relations, training, and conflict resolution, along with direct experience leading complex global investigations at all levels, including executive level. * Excellent attention to detail. * Ability to work independently and collaboratively within a team in a fast-paced environment. * Open to travel (some travel may be required).

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. The People Consultant team helps to drive those efforts across our Tech, Core, and Business Organizations. This includes supporting our leaders and managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, and using data to develop best practices from first principles. WHAT YOU'LL DO As a People Consultant, you'll help make Stripe a great place to work and grow. You'll work with business leaders, managers, and employees across Stripe to strategize and implement systems, processes, and programs to help people succeed. RESPONSIBILITIES * Partner with and advise front-line managers on all things people-related, including performance management and coaching, career development, employee relations, and leveling and team effectiveness with a strong focus on belonging and inclusivity * Advise and consult front-line management on Stripe People policies and best practices, in collaboration with fellow People team members and counsel as necessary * Partner directly with People Partners (HRBPs), managers, and leaders on wider organizational strategy and initiatives, including reorganizations * Facilitate smooth rollout of key People programs, including front-line manager support for performance review cycles, compensation cycles, employee engagement surveys, and ad hoc programs * Analyze and present on organizational health trends and insights to managers and leaders, managing tracking and reporting of some key people data to inform team strategy * Ensure excellent employee experience through key life-cycle stages including the departure processes * Work with legal counsel and external consultants to help ensure Stripe's compliance with local labor regulations WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * Minimum of 5+ years of HR experience, including at least 2–3 years in a client-facing HR role (e.g., HR Business Partner, Employee Relations partner) * Experience partnering directly with managers on performance management, manager coaching, employee relations, team health, and team culture * Strong analytical and problem-solving skills demonstrated through success diagnosing problems using data, reasoning clearly and determining viable solutions, and remaining flexible in those solutions' implementation * Experience utilizing company policies and practices to determine appropriate recommendations for action * Exceptional communication skills, both written and verbal * Strong working knowledge of employment legislation and practices in Mexico PREFERRED QUALIFICATIONS * Experience working in a fast-paced, growing environment, preferably in a technology company or a large-scale organization * Project management skills, with an ability to design and execute clear processes while successfully engaging peers and stakeholders to deliver work on schedule * Proven ability to identify areas for improvement and escalate recurring themes to key decision makers when needed

Incluso AB

We are looking for a Senior HR Business Partner for a global company in Gothenburg. Start is May 15th, 8 months limited contract to begin with, possibility of extension after that. This role is 100% onsite in Gothenburg. Description of the assignment As a Senior HR Business Partner, you’ll partner with one or more business units and work side-by side with leaders and management teams to deliver proactive, high-impact HR support. You’ll be the trusted advisor who helps leaders make great people decisions — balancing business needs, employee experience, and compliance. This is a role for someone who’s confident in the full HRBP toolbox: salary reviews, performance management, employee relations, union negotiations, and everything in between. The role will be also owning some HR topics such as compensation and benefit process, HR controlling, as we are an agile team. What you’ll do (aka your impact) You’ll play a key role in both strategic and hands-on HR work, including: • Partnering with leaders to drive people agendas that support business goals • Owning and supporting core HR processes like salary review, performance, and talent topics • Leading and advising on employee and labor relations, including union dialogue and negotiations • Acting as a calm, experienced guide through complex matters — always practical, always solution-focused • Contributing to and/or leading initiatives within your specialty areas, such as: Work Environment, Change Management, Labor Law, Labor Relations • Helping us build a strong, consistent manager experience — and a great place to work We’re especially excited about candidates with deep and broad expertise in Swedish labor law and labor relations (this is where you can really shine in the role). Qualifications and skills required for the role • Minimum 5 years of HRBP experience supporting managers, business leaders, and management teams • Strong knowledge of Swedish labor law, with the ability to advise leaders confidently • Documented experience in union negotiations and labor relations • Strong knowledge of Compensation and Benefit in Sweden • Experience working in an international environment • Fluent in written and spoken English Meriterious • Experience from the German market • German language skill Personal attributes • Self-driven, structured, and comfortable navigating ambiguity • Competent on total rewards strategy and establishing processes effectively • A relationship builder who earns trust quickly — with leaders, employees, and union counterparts • Pragmatic and action-oriented, with a “let’s solve it” mindset • Confident switching between strategic work and day-to-day HR priorities • Passionate about building inclusive, diverse, and balanced teams Other The assignment includes travel. This role requires fluency in English and very good Swedish skills. German language skills is an advantage. This is a full-time consultant position in Gothenburg through Incluso. Start is May 15th, 8 months limited contract to begin with, with possibility of extension after that. This role is 100% onsite in Gothenburg. Please submit your CV as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.