Workday HCM Consultant

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: We are looking for a Workday HCM Lead Analyst with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support.  The purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across core HCM, absence, compensation and organizations.  This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution. What you'll be doing: •    Manage team of analysts located in Mexico •    Assign tickets to analysts and ensure they are progressed efficiently and effectively to meet our release schedule •    Manage change requests, establish underlying requirements, propose options and fully document  •    Manage tickets from assignment, including P1 or P2 incidents, taking to production, keeping the requestor informed at all times •    Support data requests and maintenance including rescind, correct and EIBs •    Provide guidance to our team of analysts when troubleshooting complex issues •    Provide functional expertise and guidance to our People teams •    Accountable for maintaining up-to-date process documentation •    Safeguard global standards and principles against competing requests and priorities •    Participate in testing activities as required •    Provide creative solutioning for enhancements to our Workday deployment •    Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends What you'll need: •    Certified or experienced in Workday core HCM/absence/time tracking/compensation •    Takes ownership of queries and successfully resolve •    Experience of using Jira, ServiceNow or similar service management software •    Effective team player and experience of working with others to achieve a common goal  •    Excellent listening and communication skills; able to challenge stakeholders to fully understand a requirement •    Excellent organisational skills, attention to detail and confident communicator across all mediums  •    Ability to deliver to deadlines and prioritise effectively  •    Experience of improving ways of working and processes  •    Knowledge and experience of cross functional working on both HR and finance processes an advantage Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Remote We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to: * Enable cost-effective transformation and operational efficiency * Accelerate adoption of AI, data, and digital platforms * Ensure consistent delivery of value and benefits across all agencies and markets * Minimise disruption and maximise engagement during large-scale change Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP. Why we're hiring: We are looking for a Workday HCM Consultant with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support. Reporting to the Workday Services HCM Product Manager, the purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across core HCM, absence, compensation and organizations. This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services Team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution. What you'll be doing: * Manage complex change requests, establish the underlying problem, propose options and fully document the solution * Diagnose and resolve core HCM, absence, compensation and Time Tracking issues raised by the business * Support global merger activities and deployments * Manage tickets from assignment, including P1 or P2 incidents, taking to production, keeping the requestor informed at all times * Provide guidance to our team of analysts when troubleshooting complex issues * Professionally manage escalations should they occur and communicating with senior stakeholders * Provide functional expertise and guidance to our People Teams * Accountable for maintaining up-to-date process documentation * Safeguard global standards and principles against competing requests and priorities * Participate in testing activities as required * Proactively identify opportunities to extend and improve our Workday usage * Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends What you'll need: * Five years’ Workday experience across Workday HCM including absence, time tracking, recruitment and talent, preferably in a global organisation * Ability to identify opportunities to extend Workday usage to meet business requirements * able to challenge stakeholders to fully understand a requirement * Take ownership of queries and successfully resolve * Experience of using ServiceNow or similar service management software * Effective team player and experience of working with others to achieve a common goal * Excellent organisational skills, attention to detail and confident communicator across all mediums * Ability to deliver to deadlines and prioritise effectively * Experience of improving ways of working and processes * Knowledge and experience of cross functional working on both HR and finance processes an advantage Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?   We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: As a Workday Integration Engineer in the WPP Enterprise Data Group, you will design, develop, and maintain REST API-based integrations between Workday and the Work Management Data Spine platform. Workday is the strategic solution for both HCM and Financials across WPP, and this role is critical to ensuring reliable, secure, and performant data flows for employee, financial, absence, and organisational data across the enterprise. You will leverage deep expertise in the Workday data model and REST APIs to build integration pipelines that extract and synchronise data across both HCM and Financial domains. Your work will ensure that employee profiles, organisational hierarchies, project accounting, client billing, and journal data is delivered accurately to the Data Spine for consumption by WPP Open Work Management Platform. This role requires expert-level understanding of Workday's REST API surfaces, the underlying HCM and Financial data models, and how business objects relate across modules. You will also support the transition from the interim GPDS (Global People Data Solution) to Workday HCM as agencies are progressively onboarded. You will be joining a team delivering a critical data integration platform that connects WPP agencies to a centralised Work Management solution, with the opportunity to become the subject matter expert for Workday integrations across the programme. What you'll be doing: Workday API integration development * Design, build, and maintain integration pipelines using Workday REST APIs (RaaS, WQL, Data Sources) and SOAP Web Services. * Develop API-based data extraction and synchronisation across both HCM (employee data, absence entitlements, organisational hierarchy, job roles) and Financials (project accounting, client billing, journals, cost centres). * Implement pagination, rate limiting, error handling, and retry logic to ensure robust and reliable API consumption at scale. * Build and maintain authentication and authorisation flows using Workday API credentials, OAuth, and certificate-based security. Workday data model expertise * Serve as the subject matter expert on the Workday data model across both HCM and Financial modules. * Map Workday business objects, related objects, and reference data to target data models, understanding how entities relate across modules. * Advise the engineering team on optimal API endpoints, query strategies, and data extraction patterns for each integration requirement. * Stay current with Workday data model changes introduced through semi-annual releases and assess their impact on existing integrations. Data flow & synchronisation * Ensure reliable, scheduled synchronisation of HCM and Financial data between Workday and downstream data platforms. * Support event-driven integration patterns using Workday business process notifications and Azure Event Hubs. * Manage data format conversions and transformations between Workday API responses (JSON, XML) and downstream platform requirements. * Define and maintain field mappings, transformation rules, and integration specifications for each data flow. Collaboration & standards * Work with data engineering teams to ensure Workday data lands correctly in the platform for downstream processing. * Contribute to cross-reference identity resolution between Workday identifiers (worker, supplier, cost centre) and canonical records. * Document integration patterns, API usage guides, and reusable templates for future Workday integration workstreams. * Collaborate with Workday functional consultants, HR, and Finance teams to align integration outputs with business process requirements. What you'll need: * Deep knowledge of the Workday data model across both HCM and Financial modules, including business objects, related objects, and reference data. * Strong hands-on experience with Workday REST APIs (RaaS, WQL, Data Sources) and SOAP Web Services for data extraction and integration. * Proficiency in REST API integration patterns including authentication (OAuth, certificates), pagination, rate limiting, and error handling. * Experience with Workday RaaS (Report as a Service), custom report development, and WQL (Workday Query Language). * Knowledge of HCM functional areas including Compensation, Absence Management, Organisation Hierarchies, and Job Profiles. * Knowledge of Workday Financial functional areas including General Ledger, Accounts Payable/Receivable, Project Accounting, and Revenue Recognition. * Proficiency in Python for building API integration pipelines and data transformations. * Experience with Workday semi-annual release management and data model change impact assessment. * Strong analytical and problem-solving skills with the ability to troubleshoot complex API integration failures. * Familiarity with cloud data platforms (Databricks, Azure, or similar) and how they consume data from SaaS API sources is an advantage. * Excellent communication skills with the ability to work across HR, Finance, IT, and engineering teams. * Workday Integration certification or Workday Pro certification is highly desirable. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?   We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.