Working Student Operations and Car Handover - Onsite (m/w/d)

Operations & Process Improvement Intern - Financial Crime Ops

Lendable

ABOUT LENDABLE Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: * One of the UK’s newest unicorns with a team of just over 700 people * Among the fastest-growing tech companies in the UK * Profitable since 2017 * Backed by top investors including Balderton Capital and Goldman Sachs * Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. JOIN US IF YOU WANT TO 1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo 3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting As a Financial Crime Intern you would be expected to bridge the gap between our frontline Financial Crime Operational teams and our second line Financial Crime risk team. You will be the specialist responsible for reviewing, refining, and where possible standardising suspicious activity reports before they move to senior review. YOUR DAY-TO-DAY IMPACT: * You’ll review Suspicious Activity Reports (SARs) escalated from across the business including Frontline Operations , Fraud, and FinCrime teams. You will ensure every report is robust, evidence-led, and tells the full story of the circumstances. * You’ll go beyond the initial alert, ensuring that research is conducted on a proportionate basis to ensure that what has really happened is adequately documented. * You’ll assess high-risk relationships and provide clear, logical and sound rationales on whether we should continue a business relationship, balancing commercial success with risk mitigation. * You’ll constantly look for solutions to improve our ways of working, both with our people, AI systems and internal processes to make our reporting of SAR’s to the National Crime Agency (NCA) faster and smarter.     PERSON SPECIFICATION We hire for potential, mindset, and grit. This role is designed for someone who wants to start a career in Financial Services, not just fill a seat. * A sharp and quick thinking individual: Ideally someone who is in the process of studying for a degree in a relatable discipline (Financial Crime, Business, Criminology, Law, Psychology, Social Sciences, etc.) and wants a role where you can actually use your brain. * Someone who is intellectually curious, who questions the status quo and continues to challenge until the root of a problem is uncovered. * An individual with high energy - who thrives on a fast paced environment, is comfortable with ambiguity and can pivot quickly to changing processes and priorities. * Continuous improvement is your aim, you are always seeking fresh ideas and looking how to work smarter. ABOUT THE ROLE This is a 12-week internship program starting from 30th June Salary - £30,000 (per annum) We're looking for a sharp, intellectually curious final-year student who loves solving problems and finds smarter ways to do things to come and make a real impact in one of the UK's fastest-growing fintech companies. As an Operations & Process Improvement Intern, you’ll play an active role within our Financial Crime team, supporting the day-to-day running and continuous improvement of our operations. Alongside handling real casework, you’ll identify opportunities to streamline workflows, improve processes, and introduce automation where possible. This is a hands-on role with real ownership - you won’t just observe how operations work, you’ll help shape and improve them. WHAT YOU'LL BE DOING * Getting into the weeds of financial crime casework - learning how processes work end-to-end and presenting your own findings to senior leadership * Identifying manual, repetitive, or inefficient processes and finding ways to automate or improve them * Working with AI tools and internal systems to make case work faster and smarter * Collaborating with operational and risk teams to drive meaningful change WHAT WE'RE LOOKING FOR * A final-year university student, ideally from a top university * You don't need prior experience in financial services or financial crime - we hire for potential, mindset, and grit * A degree in STEM or relevant discipline is a plus (Financial Crime, Business, Criminology, Law, Psychology, Social Sciences, etc.) but not essential * Someone intellectually curious who questions the status quo and is a first-principles thinker * High energy - you thrive in a fast-paced environment, are comfortable with ambiguity, and can pivot quickly when priorities shift * A process improver - always looking for smarter ways to do things INTERVIEW PROCESS * 15 minute cognitive test * 30 minute video call with our Talent Talent * 45 minute case study * 30 minute final interview LIFE AT LENDABLE * Winning team: the opportunity to scale up one of the world’s most successful fintech companies * Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites * Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls * Health coverage: support for your physical and mental wellbeing, including private health cover * Retirement & savings: long-term financial wellbeing through retirement savings plans * Employee referral programme: earn a competitive bonus when you refer successful new team members * Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations * Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our blog!

Asset Protection Lead

Carvana

Pay Range: $50-62k annually  Schedule: Monday through Friday, 3:00 PM to 12:00 AM About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?! We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here.  About the team and position As a Functional Lead, you will be an integral part of the Safe and Secure Team executing programs and processes at our Headquarter facilities to ensure our team members and assets are protected. At our front desks, our Safe & Secure Associates are the face of Carvana to our employees, vendors, and visitors. As a Functional Lead, you’ll be the direct supervisor of these Associates which includes supervising their day-to-day activities as a team, providing training and coaching on proper protocols/procedures, and continuously upholding a high level of performance. You will be a leader in Safe & Secure and act as a representative of Carvana to both internal and external partners in routine meetings and day-to-day activities.  The ideal candidate for this role is passionate about developing and maintaining effective security and safety policies. This role requires the ability to articulate and demonstrate desired behavior, provide timely, effective, and actionable feedback, and to motivate others to balance urgency and quality.   What you’ll be doing * Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. * Identify and evaluate trends, evaluate outcomes, and develop plans to accomplish team tasks and objectives.   * Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.   * Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values. * Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals. * Prevent and resolve conflict among team members. * Monitor and ensure adherence to systems, policies, procedures, and performance standards. * Maintain staff by recruiting, selecting, orienting, and training employees. * Positively reinforce and monitor progress toward team goals. * Timely and effectively communicate information to other relevant teams and stakeholders. * Support leadership and participate in implementation and execution of team/department initiatives, and strategies. * Escalate significant high risk issues to senior-level management as necessary and provide recommendations to ensure our teams are safe and our business operations are maintained. * Ensure the safety of our associates by monitoring and developing solutions that meet all local, state and federal requirements. * Implement, execute, and directly lead our Incident Management program at our HQ locations. * Plan and Lead the Incident Management Program for the site, focusing on sustainable awareness and effective preparedness. Key facilitator in an emergency situation for the site.  * Directly lead the processes related to our Safe & Secure Technology that supports our HQ locations Ensure equipment is properly functioning, that issues are addressed, and that our processes relating to badge access, server room controls, monitoring alerts, and overall health of the program are running like a well oiled machine.  * Ensure the team properly records all incidents, ensures system information is accurate and actionable. Complete after action reviews to determine root causes of reported safety incidents and make improvement recommendations to the Manager, Corporate Security. * Implement and monitor visitor and vendor check-in processes, providing regular team member training and coaching.  * Implement and conduct risk assessments of our HQ facilities. * Work with the Safe and Secure Operations Center leadership to provide support when business needs require. * Assign work and hold team members accountable to expectations and deliverables. * Ensure the team always has appropriate staffing that meet relevant KPIs and goals. * Be available and onsite during business hours that could occasionally exceed 40 hours in a week.  * Occasionally be available outside of traditional business hours, as needed.  * Perform other duties as assigned. What you should know/have * High School Diploma or equivalent. * 3+ years experience in physical security operations and/or loss prevention. * 1+ years experience directly supervising/managing a team. * Demonstrated ability to coach team members to deliver a consistent, top-notch customer service experience.  * Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines.  * Demonstrated ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude.  * Excellent verbal and written communication skills.  * Able to help create, develop and implement process improvement(s). * Crisis Management Leadership experience. * Valid driver’s license and insurable DMV required. We’d love it if you also have * A Bachelor’s degree (or higher) from an accredited college or university, ideally in business, criminal justice, crisis management, security operations. * Experience with project management software. Proficiency in Microsoft Excel/Google Sheets. What we’ll offer in return * Full-Time Salaried position. * Medical, Dental, and Vision benefits. * 401K with company match. * A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.. * A great wellness program to keep you healthy and happy both physically and mentally. * Access to opportunities to expand your skill set and share your knowledge with others across the organization. * A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. * Must be able to read, write, speak and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.  Legal stuff Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Asset Protection Lead

Carvana

Pay Range: $50-62k annually  Schedule: Monday through Friday, 3:00 PM to 12:00 AM About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?! We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here.  About the team and position As a Functional Lead, you will be an integral part of the Safe and Secure Team executing programs and processes at our Headquarter facilities to ensure our team members and assets are protected. At our front desks, our Safe & Secure Associates are the face of Carvana to our employees, vendors, and visitors. As a Functional Lead, you’ll be the direct supervisor of these Associates which includes supervising their day-to-day activities as a team, providing training and coaching on proper protocols/procedures, and continuously upholding a high level of performance. You will be a leader in Safe & Secure and act as a representative of Carvana to both internal and external partners in routine meetings and day-to-day activities.  The ideal candidate for this role is passionate about developing and maintaining effective security and safety policies. This role requires the ability to articulate and demonstrate desired behavior, provide timely, effective, and actionable feedback, and to motivate others to balance urgency and quality.   What you’ll be doing * Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. * Identify and evaluate trends, evaluate outcomes, and develop plans to accomplish team tasks and objectives.   * Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.   * Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values. * Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals. * Prevent and resolve conflict among team members. * Monitor and ensure adherence to systems, policies, procedures, and performance standards. * Maintain staff by recruiting, selecting, orienting, and training employees. * Positively reinforce and monitor progress toward team goals. * Timely and effectively communicate information to other relevant teams and stakeholders. * Support leadership and participate in implementation and execution of team/department initiatives, and strategies. * Escalate significant high risk issues to senior-level management as necessary and provide recommendations to ensure our teams are safe and our business operations are maintained. * Ensure the safety of our associates by monitoring and developing solutions that meet all local, state and federal requirements. * Implement, execute, and directly lead our Incident Management program at our HQ locations. * Plan and Lead the Incident Management Program for the site, focusing on sustainable awareness and effective preparedness. Key facilitator in an emergency situation for the site.  * Directly lead the processes related to our Safe & Secure Technology that supports our HQ locations Ensure equipment is properly functioning, that issues are addressed, and that our processes relating to badge access, server room controls, monitoring alerts, and overall health of the program are running like a well oiled machine.  * Ensure the team properly records all incidents, ensures system information is accurate and actionable. Complete after action reviews to determine root causes of reported safety incidents and make improvement recommendations to the Manager, Corporate Security. * Implement and monitor visitor and vendor check-in processes, providing regular team member training and coaching.  * Implement and conduct risk assessments of our HQ facilities. * Work with the Safe and Secure Operations Center leadership to provide support when business needs require. * Assign work and hold team members accountable to expectations and deliverables. * Ensure the team always has appropriate staffing that meet relevant KPIs and goals. * Be available and onsite during business hours that could occasionally exceed 40 hours in a week.  * Occasionally be available outside of traditional business hours, as needed.  * Perform other duties as assigned. What you should know/have * High School Diploma or equivalent. * 3+ years experience in physical security operations and/or loss prevention. * 1+ years experience directly supervising/managing a team. * Demonstrated ability to coach team members to deliver a consistent, top-notch customer service experience.  * Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines.  * Demonstrated ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude.  * Excellent verbal and written communication skills.  * Able to help create, develop and implement process improvement(s). * Crisis Management Leadership experience. * Valid driver’s license and insurable DMV required. We’d love it if you also have * A Bachelor’s degree (or higher) from an accredited college or university, ideally in business, criminal justice, crisis management, security operations. * Experience with project management software. Proficiency in Microsoft Excel/Google Sheets. What we’ll offer in return * Full-Time Salaried position. * Medical, Dental, and Vision benefits. * 401K with company match. * A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.. * A great wellness program to keep you healthy and happy both physically and mentally. * Access to opportunities to expand your skill set and share your knowledge with others across the organization. * A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. * Must be able to read, write, speak and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.  Legal stuff Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.