AI Product Manager, Professional Services

Neo4j

About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision:  At Neo4j, we have always strived to help the world make sense of data.   As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. The Role -  As an Engagement Manager you will:  * Foster positive relationships with our customers as their primary contact, leading Professional Services engagements * Assist clients in implementing Neo4j technology by leveraging our professional services effectively and managing all delivery-related activities * Ensure that the Statement of Work or Order Form terms and conditions are respected * Manage engagement budgeted hours, travel, and expenses, and coordinate with Finance for accurate billing * Identify up-selling and cross-selling opportunities with the engagement team * Identify engagement-related risks and communicate with stakeholders to secure successful mitigation plans * Prepare and share reports on project performance, including quality, schedule, and budget control * Coordinate cross-functional teams (Sales, Solution Engineering, Support, Product, Customer Success) to ensure seamless engagement delivery and alignment * Support project scoping and estimation during the pre-sales phase by contributing delivery plans, timelines, and risk assessments * Drive continuous improvement of delivery processes, methodologies, and best practices within Professional Services * Monitor customer satisfaction throughout the engagement and take proactive steps to maintain high CSAT * Contribute to capacity planning by forecasting resource needs and collaborating with resource management and forecasting * Mentor and support consultants and project managers to elevate delivery quality and consistency * When relevant, ensure proper knowledge transfer to customers and internal teams as part of the engagement * Participate in internal reporting and forecasting activities related to pipeline, utilization, and revenue * Promote adoption of Neo4j technology by helping customers progress through maturity stages and by identifying blockers to adoption * Ensure compliance with internal policies and governance requirements across all engagements * Represent Professional Services in internal initiatives, contributing insights from the field to help improve products and delivery offerings Job Requirements * Proven experience as an Engagement Manager * Background in professional services and/or customer service is a plus * Proficient in MS Office and CRM/project management software * Strong organizational and multitasking skills * Customer-oriented approach * Excellent verbal and written communication abilities * Problem-solving aptitude * Experience managing smaller or even larger projects is a plus * Native German or Dutch is required  Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.  * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.  * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.  * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.  Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.  One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments)  Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.  More information at www.neo4j.com.   ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE We are hiring a Senior PMM, Pricing & Packaging to own how Legora prices and packages the Legora aOS platform — translating the depth of a vertical legal operating system into commercial structures that make sense to the buyers who evaluate it. Pricing is where positioning meets revenue. Legora isn't a seat-based horizontal tool being priced like one — it's an operating system with agents, workflows, and practice-specific capability that different buyers value differently. A GC evaluating in-house legal AI and a managing partner evaluating a firm-wide deployment aren't paying for the same thing, even when they're looking at the same platform. This role exists to make sure our pricing and packaging reflect that: capturing the value we create, staying legible to buyers and sales alike, and evolving as fast as the product does. The ideal candidate has spent the better part of a decade in pricing, packaging, or monetization-focused product marketing at high-growth enterprise SaaS or AI companies. They think in frameworks and are equally comfortable building a willingness-to-pay model and writing the one-pager that explains a new package to the field. They know how to partner with GTM, Finance, and Product without letting any one function pull pricing in a direction the market won't bear. What You’ll Do * Pricing strategy: Own Legora's pricing architecture across segments — in-house legal teams and law firms — ensuring price reflects value delivered. * Packaging architecture: Design and evolve how all Legora capabilities are bundled into packages that are easy for buyers to understand and easy for GTM to sell. * New product monetization: Define pricing and packaging for product lines as they launch, in lockstep with the teams building them. * Market & competitive intelligence: Collaborate with the competitive strategist on ongoing win-loss and competitive pricing analysis to keep our model sharp against how the market is evolving, particularly as AI-native pricing models mature. * Sales enablement: Build the guidance, talk tracks, battlecards, and deal-desk tools that help sales price and structure deals with confidence, including for non-standard or strategic deals. * Cross-functional alignment: Partner with Finance, Sales, RevOps, and Product leadership to land pricing changes without disrupting the pipeline or the field. * Buyer research: Run willingness-to-pay and value-perception research across in-house and law firm buyers to keep pricing grounded in how they actually make decisions. What You Bring * 6–8+ years in product marketing, pricing, or monetization roles, with substantial time owning pricing or packaging strategy at scale * Deep experience pricing AI, SaaS, or workflow products for enterprise or professional services buyers — legal a strong plus * Comfortable moving between quantitative rigor (pricing models, elasticity, willingness-to-pay) and clear, persuasive writing that sales and buyers can actually use * A track record of shipping pricing or packaging changes that held up commercially and organizationally, not just on a whiteboard * Demonstrated ability to partner with Finance and Sales leadership without losing sight of the buyer * Exceptional writing. You should be able to point to something you've written and defend every word * Operates with conviction in ambiguous environments and doesn't need a large support structure to produce great work * Based in or willing to relocate to Stockholm, London, or New York City What’s In It For You * Global collaboration: Partner with teams and clients across Europe, APAC, and North America. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. * Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision * Multiple medical plan options through Aetna and Kaiser Permanente * HSA or Healthcare FSA (based on plan selection) * Dental plans via MetLife * Vision plans via Vision Care Family Support * Generous parental leave * Free access to Maven Clinic * Dependent Care FSA * Free One Medical membership for employees and dependents Additional Perks * Pre-tax commuter benefits * Life Insurance + STD/LTD * 401(K) with generous company match * Unlimited PTO * Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. We are hiring a Senior PMM, Pricing & Packaging to own how Legora prices and packages the Legora aOS platform — translating the depth of a vertical legal operating system into commercial structures that make sense to the buyers who evaluate it. Pricing is where positioning meets revenue. Legora isn't a seat-based horizontal tool being priced like one — it's an operating system with agents, workflows, and practice-specific capability that different buyers value differently. A GC evaluating in-house legal AI and a managing partner evaluating a firm-wide deployment aren't paying for the same thing, even when they're looking at the same platform. This role exists to make sure our pricing and packaging reflect that: capturing the value we create, staying legible to buyers and sales alike, and evolving as fast as the product does. The ideal candidate has spent the better part of a decade in pricing, packaging, or monetization-focused product marketing at high-growth enterprise SaaS or AI companies. They think in frameworks and are equally comfortable building a willingness-to-pay model and writing the one-pager that explains a new package to the field. They know how to partner with GTM, Finance, and Product without letting any one function pull pricing in a direction the market won't bear. What you'll do * Pricing strategy: Own Legora's pricing architecture across segments — in-house legal teams and law firms — ensuring price reflects value delivered. * Packaging architecture: Design and evolve how all Legora capabilities are bundled into packages that are easy for buyers to understand and easy for GTM to sell. * New product monetization: Define pricing and packaging for product lines as they launch, in lockstep with the teams building them. * Market & competitive intelligence: Collaborate with the competitive strategist on ongoing win-loss and competitive pricing analysis to keep our model sharp against how the market is evolving, particularly as AI-native pricing models mature. * Sales enablement: Build the guidance, talk tracks, battlecards, and deal-desk tools that help sales price and structure deals with confidence, including for non-standard or strategic deals. * Cross-functional alignment: Partner with Finance, Sales, RevOps, and Product leadership to land pricing changes without disrupting the pipeline or the field. * Buyer research: Run willingness-to-pay and value-perception research across in-house and law firm buyers to keep pricing grounded in how they actually make decisions. What you'll bring * 6–8+ years in product marketing, pricing, or monetization roles, with substantial time owning pricing or packaging strategy at scale * Deep experience pricing AI, SaaS, or workflow products for enterprise or professional services buyers — legal a strong plus * Comfortable moving between quantitative rigor (pricing models, elasticity, willingness-to-pay) and clear, persuasive writing that sales and buyers can actually use * A track record of shipping pricing or packaging changes that held up commercially and organizationally, not just on a whiteboard * Demonstrated ability to partner with Finance and Sales leadership without losing sight of the buyer * Exceptional writing. You should be able to point to something you've written and defend every word * Operates with conviction in ambiguous environments and doesn't need a large support structure to produce great work Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.