Data Center Operations Engineer

Robinhood

JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team & role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Command Center (RCC) is a newly formed reliability team that serves as the front line for detecting, coordinating, and mitigating production incidents across Robinhood.  As part of Robinhood’s broader reliability initiative, RCC works closely with product engineering, reliability, observability, infrastructure, and business teams to reduce customer impact and shorten incident duration. As a Senior Engineer, you will be part of the founding RCC team, helping define how Robinhood responds to and learns from incidents at scale. This is a highly visible role focused on incident leadership, operational excellence, and reliability tooling. You will not own product services or core infrastructure, but you will own the processes and tools that enable fast, high-quality incident response. This role is based in our New York, New York office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU'LL DO: * Serve as a senior technical leader driving the long-term reliability and observability strategy across Robinhood’s infrastructure * Partner closely across many different types of engineers to raise the bar for operational excellence and incident response * Lead incident mitigation efforts by coordinating service owners, facilitating time-sensitive decisions like rollbacks, traffic shifts, and maintaining a clear source of truth during active incidents * Develop and maintain incident management processes and procedures to ensure timely resolution and minimize customer impact * Own incident discovery at the company level by defining and maintaining global dashboards and alerts tied to critical user journeys (CUJs), availability, and business-impact metrics * Own and evolve incident response tooling and processes, including education, adoption, and measurement of MTTD/MTTR improvements * Drive post-incident governance and learning, defining standards for postmortems, SEV reviews, and follow-up tracking to ensure durable reliability improvements * Design and implement next-generation failure mitigation strategies that avoid full-region or full-datacenter failovers * Define and build frameworks to improve monitoring, alerting, and observability across hundreds of services and systems * Define and own the roadmap of bringing observability to critical user journeys for Robinhood’s products * Deliver key insights and executive-level reporting to enable better business decisions around service quality and reliability * Act as a force multiplier through mentoring, technical influence, and contributions to hiring and engineering culture WHAT YOU BRING: * 5+ years of software engineering experience, including significant experience operating production systems * 2+ years focused on reliability engineering, infrastructure, distributed systems, or production operations * Hands-on experience serving in incident leadership roles (e.g., IMOC, incident commander, primary oncall) * Strong communication and cross-functional collaboration skills, especially during high-severity incidents * Deep knowledge of systems reliability, observability frameworks, and fault-tolerant architecture design * Experience with multi-region or multi-cluster architectures, capacity planning, and failover strategies * Familiarity with modern observability stacks (e.g., OpenTelemetry, Prometheus, Grafana) * Demonstrated ability to drive measurable improvements in MTTD, MTTR, availability, or customer impact What we offer: * Challenging, high-impact work to grow your career * Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching * Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents * Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more * Employer-paid life & disability insurance, fertility benefits, and mental health benefits * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces   In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $196,000—$230,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Datadog

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly and successfully. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a Senior Services Architect focused on Security and Cloud SIEM, you will help customers design, implement, and operationalize Datadog’s security capabilities across cloud, infrastructure, application, and log data sources. You will lead structured, outcome-driven professional services engagements delivered through a day-based professional services delivery model, partnering directly with customers through co-development working sessions, architecture workshops, implementation planning, and operational handoff. This role is ideal for someone who combines customer-facing consulting experience with strong cybersecurity knowledge, hands-on Cloud SIEM implementation skills, and an understanding of security control frameworks such as NIST 800-53, the NIST Cybersecurity Framework, CIS Controls, MITRE ATT&CK, SOC 2, PCI, HIPAA, ISO 27001, or similar standards. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Design and guide execution of Datadog implementations, focusing on Security and Cloud SIEM deployment, including discovery, requirements gathering, technical architecture, deployment planning, and launch. * Partner with customers to map security requirements, controls, and monitoring objectives to Datadog capabilities, including frameworks such as NIST 800-53, NIST Cybersecurity Framework, CIS Controls, MITRE ATT&CK, SOC 2, PCI, HIPAA, ISO 27001, or similar standards. * Advise customers on security data strategy, including log source prioritization, parsing, normalization, enrichment, retention, indexing, sensitive data handling, and detection readiness. * Build, tune, and document security detections, monitors, dashboards, workflows, and runbooks that support incident response, threat investigation, compliance reporting, and operational handoff. * Translate customer security and compliance objectives into practical implementation plans with clear milestones, dependencies, risks, and measurable outcomes. * Write automation and design architecture for repeatable deployment templates, security content, and onboarding patterns. * Manage the technical execution of implementation projects, including scope alignment, delivery planning, session preparation, follow-up actions, and customer communication. * Collaborate with Customer Success, Technical Account Management, Sales Engineering, Product, and Support teams to deliver an exceptional onboarding experience. * Act as a trusted advisor to customer security, platform, DevOps, and observability teams by helping them mature their security monitoring, alerting, incident response, and operational processes. Who You Are:  * Experienced designing and delivering technical solutions for Cloud SIEM, security monitoring, security operations, DevOps, observability, cloud architecture, or related systems. * Hands-on experience with security logging and telemetry sources such as cloud audit logs, identity provider logs, firewall and network logs, endpoint/security tool logs, application logs, Kubernetes audit logs, infrastructure logs, and SaaS audit logs. * Familiar with cybersecurity practices such as detection engineering, alert triage, incident response, threat investigation, vulnerability management, cloud security, access control, and security operations workflows. * Comfortable mapping technical security controls and monitoring requirements to common frameworks such as NIST 800-53, NIST Cybersecurity Framework, CIS Controls, MITRE ATT&CK, SOC 2, PCI, HIPAA, ISO 27001, or similar standards. * Able to communicate clearly with both technical and non-technical stakeholders, including security engineers, SOC teams, compliance teams, platform teams, application owners, and executive sponsors. * Able to translate ambiguous customer requirements into a practical technical implementation plan. * Comfortable leading customer-facing workshops, technical discovery conversations, co-development working sessions, and implementation planning discussions. * Successful track record with 3+ years of experience as an Architect, Consultant, Security Engineer, Security Consultant, Solutions Architect, or similar role in a professional services or customer-facing technical team. * Able to sit up to 4 hours and travel to and from client sites. * Able to travel via auto, train, or air up to 30% of the time. Datadog values people from all walks of life. We understand not everyone will meet all of the above qualifications on day one. That’s okay. If you’re passionate about technology, security, and helping customers mature their security operations, we encourage you to apply. Benefits and Growth: * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy program for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $146,000—$213,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Lyft

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of new features. The Global Growth team is at the forefront of innovation at Lyft, focused on expanding Lyft beyond North American rideshare’s core products. This includes our premium Luxury modes and Livery drivers, building a unified Lyft presence internationally, and enabling Autonomous Vehicles (AVs) domestically and abroad. These teams are at the center of innovation and the future of Lyft’s growth, and this role would be directly shaping the strategic roadmap for these crucial areas. As an Analytics Lead, you will collaborate with our world class team of engineers, product managers, and designers to think critically about the current rider and driver experience and implement product enhancements to facilitate market growth. The ideal candidate can apply strong business acumen to propose product and marketplace changes, and is comfortable working with a highly cross functional team. This role will help define Lyft’s strategy for growing luxury modes, setting the strategic roadmap for pricing, driver pay, and product development. In this role, you will help us tackle problems such as: * How should we be pricing our premium Luxury products? Who are our current Luxury riders and what segment is most likely to grow our rider base? * How can we best merchandise Luxury rideshare products within the Lyft app? What product features or app changes would improve the rider experience and motivate riders to take more Luxury rides? * How do coupons and incentives motivate riders and drivers in premium segments? * What is the value of offering a higher quality experience? How can we measure it? What metrics can we create? RESPONSIBILITIES: * Develop frameworks and deliver analyses to guide decision-making and prioritization across functions * Uncover new areas of opportunity to grow Lyft’s Luxury portfolio. Manage, build, and automate models and reporting to provide actionable insights on the Lyft Luxury marketplace, including rider, driver, and general efficiency metrics. Utilize data and analyses to influence business strategy and product roadmaps * Regularly partner with Product, Engineering, Operations, Marketing, and Data Science and collaborate with teammates in the Global Growth Org  * Present findings, recommendations, and results to senior leadership and cross-functional stakeholders EXPERIENCE: * 2-5+ years experience in management consulting, strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup * Experience in leading high visibility projects and influencing others in a cross-functional team environment * Experience in communicating with and presenting to senior leaders and data storytelling * Strong ability in building decision making frameworks and data analysis, able to understand business issues, analyze large amounts of data, and draw actionable conclusions * Entrepreneurial self-starter - you naturally take ownership, look for opportunities, and do whatever it takes to drive results SKILLS: * Ability to independently break down large datasets and synthesize inputs from multiple sources * Ability to think strategically about complex and unstructured business problems, leading to recommendations and action plans * Ability to craft a compelling story and concisely present recommendations across teams and levels including both technical and non-technical audiences * Ability to manage, influence, negotiate, and inspire others in a fast-moving and ambiguous environment * Ability to use data visualization tools to provide actionable insights and reusable frameworks * Strong written and verbal communication skills for internal stakeholders, including senior leadership * Strong product and user experience sense * Excellent organization, planning skills, and attention to detail * Advanced analytical and problem solving skills * Proficiency in SQL BENEFITS: * Great medical, dental, and vision insurance options with additional programs available when enrolled * Mental health benefits * Family building benefits * Child care and pet benefits * 401(k) plan with company match to help save for your future * In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off * 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible * Subsidized commuter benefits * Monthly Lyft credits and complimentary Lyft Pink membership Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid The expected base pay range for this position in the New York City area is $99,000-$123,750, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.