
Gradient Labs · New York
AT GRADIENT LABS, WE'RE BUILDING THE AI CUSTOMER OPERATIONS PLATFORM FOR FINANCIAL SERVICES. Founded in 2023, we now work with some of the biggest names in ba...
AT GRADIENT LABS, WE'RE BUILDING THE AI CUSTOMER OPERATIONS PLATFORM FOR FINANCIAL SERVICES.
Founded in 2023, we now work with some of the biggest names in banking and fintech. Our platform runs specialist agents,
purpose-built for financial services, to eliminate manual work across customer support and back-office operations. Together, they
give product and operations teams the visibility and control to trust every outcome.
We're a team of builders from companies like Monzo, Wise, Mastercard, Revolut and Google. If you're excited to tackle some of the
hardest problems in AI and help shape the future of customer operations, we'd love to hear from you.
This is a foundational role for our GTM motion. You'll own the systems and signals behind how we identify, segment, and reach our
ICP, stitch our BDR, marketing, and sales ops into one streamlined operation, and be a critical partner to our AEs and our Head of
Marketing in turning those signals into pipeline.
tightly defined core ICP. You'll define the right way to do that for each of our segments and run it consistently.
low-volume, high-frequency, high-quality outbound: combining email and LinkedIn into multi-touch plays that land with our
personas, managing domains and deliverability, owning reply handling, and auditing success.
accounts, and make sure no signal goes to waste.
CommonRoom, LGM, Apollo, and Instantly. You'll bring a point of view on how these should fit together, build the integrations
and workflows that make them one system, and keep iterating so the whole thing gets better month over month.
building, which categories and tools are emerging, what's working in practice vs. what's hype.
You've run strong account-based motions before.
system that compounds. You're fluent in tools like HubSpot, Clay, and Apollo but you treat the tools as interchangeable; the
operation is the point.
creative about what AI can take off your plate.
week.
with a recommendation rather than more activity.
This is a unique chance to be part of a team working with cutting-edge technology to reshape how businesses will operate in the
future. Over the next 10 years, every company will need to embrace AI-powered operations to stay competitive, and this role puts
you right in the middle of that transformation.
You’ll tackle challenging and new problems, work with some of the most exciting brands across different industries, and be
surrounded by a passionate, smart team that’s driven to build something groundbreaking
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the role The GTM Automation Engineer builds the automations, custom internal applications, and AI-native workflows that power our Go-To-Market operations. This role is not about traditional SaaS administration; it is about acting as a 10x builder who leverages AI coding assistants and LLMs to solve process bottlenecks. When native tool interfaces (like Marketo or Salesforce) slow our teams down, you rapidly build and deploy custom web apps that streamline the user experience. You will partner with commercial stakeholders, product teams, and engineers to uncover improvement opportunities, radically reduce manual work, and enhance the entire commercial lifecycle through continuous innovation. WHAT ARE YOUR RESPONSIBILITIES? * Custom Web Apps & Internal Tooling: Rapidly prototype and build lightweight, custom web applications to bypass clunky native SaaS UIs and accelerate team execution. * AI & Systems Integration: Develop deep integrations between GTM tools, internal systems, and LLM APIs using webhooks, APIs, and modern automation platforms. * Automation Development: Build, deploy, and maintain robust automated workflows that eliminate manual effort across the organization. * Tool Innovation over Maintenance: Own selected GTM tools end-to-end. Focus on automating away routine maintenance and configuration so you can dedicate the majority of your time to driving the technical roadmap and introducing AI-driven innovations. * Data Quality and Reliability: Monitor and improve data consistency across systems. Identify issues early and implement sustainable, automated fixes. * Technical Troubleshooting: Investigate and resolve complex issues related to integrations, workflows, and custom apps, providing stable, long-term technical solutions. * Cross-Functional Collaboration: Work closely with Sales, Marketing, Support, and other teams to translate their daily friction points into custom technical improvements. WHO ARE YOU? * Education: Bachelor’s degree in Information Technology, Computer Science, Business Technology, or a related field. * AI-Assisted Development: Proven ability to use AI coding assistants (e.g., Claude Code, Cursor, etc.) to rapidly develop, debug, and deploy functional web applications. * Programming Skills: Foundational understanding of Python (and ideally basic web technologies like HTML/JS). You don't need to write complex full-stack applications from scratch, but you must be able to read code, understand logic, and effectively steer and debug agentic coding tools to build them. * Experience: At least 5 years of experience in a technical operations, revenue operations, automation engineering, or software engineering role with a heavy focus on internal tooling. * Integration Expertise: Hands-on experience with REST APIs, webhooks, LLM APIs, and integration platforms such as n8n, Workato, Zapier or similar. * GTM Systems: Familiarity with the data models and APIs of GTM tools such as Salesforce, Clay, Marketo, Calendly, Aircall, LinkedIn Sales Navigator, DocuSign, or equivalent platforms. * Problem Solving: Strong analytical mindset with a bias toward building solutions rather than settling for workarounds. * Communication: Clear and effective communication skills with both technical and non-technical audiences. * Autonomy: Ability to work independently, manage multiple product-building initiatives, and deliver solutions in a fast-moving environment. Please note that this role is a full-time position in New York.The annual base salary range for this role is $169,000-$222,000; to learn more about our compensation philosophy, please click here. Please note that this role is a full-time position in New York.The annual base salary range for this role is $169,000-$222,000; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our New York office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
About us: Causaly is redefining how humans acquire knowledge and develop insights in biomedicine. Our AI-powered platform enables researchers and decision-makers to discover and interpret evidence from millions of scientific publications, clinical trials, regulatory documents, and other complex data sources in minutes. We are building the world’s most advanced biomedical knowledge platform, powered by a high-precision Knowledge Graph and GenAI capabilities. Our technology is already used by leading biopharmaceutical organizations to accelerate drug discovery, improve safety, and drive better decision-making. Backed by top-tier investors including ICONIQ, Index Ventures, Pentech, and Marathon, we are scaling rapidly and expanding our product suite and market presence. We are looking for a highly proactive, technically curious GTM Engineer/RevOps Manager to help us build and evolve a modern, AI-native go-to-market engine at Causaly. This is not a traditional RevOps role. We are not looking for someone to “run HubSpot” or maintain existing processes. Instead, we want a builder: someone who moves fast, experiments, automates aggressively, and is excited to wire together tools, data, and workflows that directly support revenue teams. HubSpot will be your starting point, but not your end state. Over time, this role will extend across enrichment, outbound automation, AI tooling, and the broader GTM technology stack. This role is ideal for someone highly analytical who is hungry to learn, comfortable with ambiguity, and motivated by shipping improvements quickly rather than designing perfect systems upfront. What You Will Do: Build and Own GTM Systems * Own HubSpot as our core GTM system, including pipelines, properties, workflows, routing, sequences, and reporting. * Improve data quality and reliability through automation, validation, and enrichment. * Continuously simplify and refactor GTM processes as the business scales. Design Automation and Run AI-native Systems * Design and implement event-based and trigger-based workflows (e.g. funding events, org changes, intent signals). * Build and iterate on enrichment and outbound workflows using tools such as Clay and similar platforms. * Reduce manual work across Sales, Marketing, and CS through aggressive automation. Own Data Flows and Visibility * Own data flow and synchronisation across the GTM stack, ensuring systems stay aligned and reliable. * Build dashboards and monitoring to surface pipeline health, activity, and data quality issues. * Proactively identify and fix breakpoints in GTM workflows before they impact teams. Operate with Speed and Ownership * Identify GTM friction points and fix them without waiting for perfect requirements. * Move quickly from idea to implementation, prioritising velocity and impact over perfection. * Take full ownership of outcomes, not just inputs. Partner with GTM Teams * Work closely with Sales (including the SVP of Sales), Marketing, and Customer Success to understand real commercial needs. * Translate GTM problems into technical solutions and ship improvements quickly. * Document systems and workflows so they scale beyond the individual. What We Are Looking For: This role prioritises mindset and execution ability over seniority. You are likely a strong fit if you: * Have 3-7 years of experience in RevOps, Sales Ops, Marketing Ops, Growth Ops, Business Systems, or a similar role. * Are hands-on with HubSpot (or another CRM) and enjoy building workflows and automation. * Are technically curious and comfortable learning new tools quickly. * Have experience wiring systems together using APIs, webhooks, or no/low-code tools (Zapier, Make, n8n, Workato, etc.). * Move fast, ship work, and learn by doing. * Are comfortable operating in ambiguity and do not need everything clearly defined upfront. * Take initiative naturally and do not wait to be told what to do next. Nice to Have (Not Required) * Experience with enrichment or outbound tools (Clay, Clearbit, ZoomInfo, Apollo, etc.). * Comfort working with CSVs, basic scripting, or data transformations. * Interest in AI-driven workflows and automation applied to GTM. * Exposure to B2B SaaS or complex GTM environments * Experience Storytelling - taking reports and data to share insights, signals and trends with the cross functional GTM, Marketing and Product teams. We are on a mission to accelerate scientific breakthroughs for ALL humankind, and we are proud to be an equal opportunity employer. We welcome applications from all backgrounds and fairly consider qualified candidates without regard to race, ethnic or national origin, gender, gender identity or expression, sexual orientation, disability, neurodiversity, genetics, age, religion or belief, marital/civil partnership status, domestic / family status, veteran status or any other difference.
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. ABOUT THE ROLE Our Solutions team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success. We're looking for a Forward Deployed Engineer who is an expert Go To Market Engineer, opinionated, and deeply customer-obsessed — and wants to help reinvent how millions of people work. WHAT YOU'LL DO * Deploy into Attio's highest-value customers to architect, advice, and deploy a best-in-class GTM stack, with Attio at it's core * Design best-practice Attio configurations tailored to each customer's specific business model and GTM motion, from data architecture to integrations to cross-team rollout * Lead and execute time-boxed build projects, delivering real working product: data models, integrations, sequences, workflows, SDK apps * Build and architect custom API integrations and no-code automations (Zapier, N8n, Make, and equivalents) to connect Attio to the rest of a customer's stack * Collaborate with Customer Success Managers as a technical counterpart to jointly manage shared accounts * Identify where customers are blocked, under-adopted, or leaving value on the table * Bring customer insight back to our Product team, acting as a a direct line between our hiest value customers and our roadmap * Design a range of engagement models — from Expert referrals to self-serve playbooks — that match support to customer need, and continuously iterate on how Attio delivers world-class outcomes at scale WHAT YOU'LL BRING * 2+ years as a developer, GTM engineer, or in a technical solutions role * Deep hands-on experience with GTM tooling — you understand how sales, CS, and marketing teams operate and what actually matters to the people using these tools every day * Technical depth and ability to architect API integrations live in customer meetings * Hands-on experience building with AI coding platforms (Claude Code, Cursor, or equivalents) to ship JavaScript and create reusable internal tooling * A genuine curiosity about the AI landscape and a habit of experimenting early — you're not waiting for the use case to be obvious before you start building * Strong command of the no-code/low-code integration stack — N8n, Zapier, Make — and the ability to quickly form a credible opinion on an unfamiliar tool * Comfort with data infrastructure concepts: ETL, reverse ETL, CDPs, tools like Segment, Rudderstack, and Polytomic WHAT DOES THE HIRING PROCESS LOOK LIKE? 1. 30-minute introductory phone call with a member of our Talent team 2. 30-minute interview with our hiring manager 3. Case study interview 4. Panel interviews with relevant stakeholders 5. 30-minute closing conversation with our CEO 6. Offer stage