Tax Operations Specialist

Seatgeek

SEATGEEK BELIEVES LIVE EVENTS ARE POWERFUL EXPERIENCES THAT UNITE HUMANS. WITH OUR TECHNOLOGICAL SAVVY AND FAN-FIRST ATTITUDE WE’RE SIMPLIFYING AND MODERNIZING THE TICKETING INDUSTRY. The Client Services Specialist plays a critical role in delivering exceptional service and operational support to SeatGeek Enterprise clients throughout their journey. This position combines a strong client focus with deep knowledge of ticketing operations and technology, helping clients maximize the value of our products and services. As part of our evolving Client Services organization, successful candidates will initially support implementation and onboarding initiatives, partnering with clients and internal teams to configure solutions, deliver projects, and ensure successful launches. Over time, the role will transition into a dedicated Client Services Specialist position, focused on ongoing client operations, consultation, and long-term success. WHAT YOU'LL DO * Partner with clients and internal stakeholders to successfully deliver implementation and onboarding projects * Support the configuration and setup of SeatGeek products and features, ensuring successful project delivery * Assist with project planning, requirements gathering, testing, launch preparation, and change management activities * Build strong relationships with client stakeholders and serve as a trusted advisor throughout onboarding * Support client go-lives and onboarding milestones, including occasional onsite assistance as needed * Work closely with clients in steady state to ensure smooth day-to-day ticketing operations and successful use of SeatGeek products * Facilitate ticketing launches and operational initiatives, including season ticket renewals, relocations, schedule releases, pre-sales, on-sales, playoffs, deposits, packages, plans, and standalone events across sports and entertainment events * Assist with software configuration and maintenance, including event setup, access control, tax and fee configuration, payment settings, reporting requirements, online offers, and distribution partner integrations * Provide consultative guidance on product capabilities, operational best practices, and new feature adoption * Conduct regular client check-ins to understand evolving business needs and identify opportunities for improvement * Collaborate with Client Success, Product, Support and other cross-functional teams to deliver exceptional outcomes for clients * Contribute to process improvement initiatives that drive efficiency, scalability, and client satisfaction WHAT YOU HAVE * 2+ years of experience in ticketing operations, client services, implementation, professional services, or a related customer-facing role * Experience working with technology platforms, software configuration, or services delivery * Experience gathering requirements, managing operational processes, or supporting project-based work * Knowledge of ticketing technology and the sports, entertainment, or live event industry preferred * Ability to balance short-term project work with ongoing operational responsibilities * Willingness to travel occasionally to support client meetings, implementations, and event operations * Comfortable working in a dynamic environment where priorities and responsibilities may evolve based on business and client needs * Strong communicator who can effectively engage both technical and non-technical audiences * Highly organized with excellent attention to detail and the ability to manage multiple priorities simultaneously * Consultative and client-focused, with the ability to understand challenges and guide stakeholders toward effective solutions * Strong problem-solving skills with the ability to assess situations, identify root causes, and execute solutions * Demonstrated ownership and accountability, with a proactive approach to delivering results * Collaborative team player who builds strong relationships across clients and internal teams * Passion for technology, ticketing operations, and delivering outstanding client experiences PERKS * Discretionary annual bonus * Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely * A WFH stipend to support your home office setup * Unlimited PTO * Up to 16 weeks of fully-paid family leave  * 401(k) matching  * Student loan matching program * Health, vision, dental, and life insurance * Up to $25k towards family building, reproductive health services and Gender-affirming care * $500 per year for wellness expenses * Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical * $360 per quarter to spend on tickets to live events * Annual subscription to Spotify, Apple Music, or Amazon music   ---------------------------------------------------------------------------------------------------------------------------------- The salary range for this role is $56,000 - $81,000 USD. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.

ACT Group

YOUR ROLE IN OUR STORY:  At ACT, we believe carbon markets are one of the most powerful tools for accelerating the global energy transition. As governments introduce new regulations, compliance programs, and market frameworks, businesses need trusted partners to help them navigate complexity and unlock opportunity. As a Carbon Markets Specialist, you will sit at the intersection of policy, markets, and innovation. You'll help ACT stay ahead of regulatory developments across North American and global carbon markets, translating complex policy changes into actionable insights that drive commercial strategy, product development, and market expansion. In essence, your role involves: * Monitor and analyze carbon market policies, regulations, and market developments across U.S., Canadian, and international programs. * Translate complex regulatory frameworks into clear, actionable insights for commercial, product, and leadership teams. * Identify opportunities for new products and services based on evolving market dynamics and regulatory changes. * Partner with commercial, legal, and operations teams to ensure products are compliant, relevant, and ready for market. * Contribute to ACT's thought leadership through market analysis, policy commentary, and external communications. * Represent ACT at industry conferences, workshops, and stakeholder engagements, building relationships with market participants and regulatory bodies. * Help shape ACT's strategic response to emerging trends in carbon and environmental markets. Your expertise will directly influence how ACT supports clients through regulatory change, develops innovative market solutions, and expands into new opportunities. Working across teams and engaging with key stakeholders, you'll play a critical role in strengthening ACT's position as a trusted leader in environmental commodities. This is an opportunity to make a tangible impact, helping businesses decarbonize, supporting the growth of carbon markets, and contributing to the solutions that will define the future of the energy transition. YOUR EXPERTISE:  To be successful in this role, we are looking for candidates with the following qualification and attributes: * 3 - 6 years of experience in carbon markets, environmental commodities, energy markets, policy analysis, regulation, market research, or a related field. * A Bachelor's degree in Public Policy, Environmental Science, Economics, Business, Engineering, or a related discipline. * Strong analytical skills and the ability to interpret complex regulatory frameworks; the ability to connect policy insights to commercial opportunities. * Working knowledge of key North American carbon programs, including the Western Climate Initiative (WCI), Alberta TIER, British Columbia OBPS, and New York Cap-and-Invest (NYCI). * Familiarity with broader environmental markets and emerging policy mechanisms such as voluntary carbon markets (VCM), CORSIA, Article 6, tax credits, power, and fuels markets is a plus. * Quantitative and analytical capabilities, including assessing commodity market fundamentals and uncovering emerging market opportunities. * Strategic thinker skilled at synthesizing complex regulatory and market information into actionable business insight. * Excellent written and verbal communication skills, with the confidence to engage both internal and external stakeholders. In this role, your impact will be visible in:  * High-quality insights that shape ACT’s strategy and product development. * New market opportunities identified and brought to life. * Strong collaboration across teams, enabling smarter and faster decision-making. * ACT’s continued reputation as a trusted expert in carbon markets. The base pay range for this position is $130k-$175k annually + discretionary bonus; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. The base pay is just one component of the total competitive compensation package for employees. If you meet these criteria and are ready to contribute your expertise to a dynamic and challenging environment, we encourage you to apply. ACT Commodities Inc. is an Equal Opportunity Employer. All employment decisions at ACT Commodities Inc. are made without regard to race, color, ethnicity, national origin, age, citizenship status, physical or mental disability, religion, creed, gender, sex, sexual orientation, gender identity or expression, genetic information, marital status, family or parental status, status with regard to public assistance, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Warp

ABOUT WARP Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI-native architecture from day 1. Warp embeds itself into every part of a company's people operating layer, we process over half a billion $ annually in payroll, on track to grow to $2B. Legacy vendors in our space built their businesses by profiting from complexity. Warp is built from day one for AI to be the primary operator, not a feature. Every advance in LLM capability widens our lead. We hire people who ship constantly, own outcomes, and care about craft. We're in the office five days a week because speed and proximity are a competitive advantage at this stage. If you want to build something that automates an entire category of core work, not just another point solution, this is the place. We've raised over $85M from top investors like Ashton Kutcher/Sound Ventures, Y Combinator, founders of Dropbox, Replit, SV Angel, and Homebrew Capital. Built by an obsessive team from MIT, Ramp, Brex, Google, Dropbox, Apple, and more. ABOUT THE ROLE Most support orgs are inherited. This one gets built. You'll be the first Senior CX Manager at Warp, the person who decides what great looks like, builds the team that delivers it, and owns the outcome completely. This is a role for someone who has done this before, moves fast, and wants to build something they're proud of at a company that's rewriting how payroll works. WHAT YOU’LL DO The support org is yours — the people, the process, the metrics, the culture, and the escalations. You'll set the standard, hire to it, and hold the team to it. You'll develop managers and specialists, build the career pathing and onboarding infrastructure that scales with us, and create a culture of accountability that's grounded in data and driven by outcomes. When a payroll issue is complex, high-stakes, or crossing multiple teams, it lands with you. You'll drive resolution end-to-end, orchestrating across product, engineering, tax, and benefits with the kind of control and clarity that makes customers trust us and internal teams respect you. You're not just solving problems — you're building the systems, runbooks, SLA frameworks, and escalation playbooks that prevent them. You'll conduct root cause analysis, surface trends to leadership, and partner with Product and Engineering to close the loop on anything systemic. You are the voice of the customer at the table and you show up that way every time. WHAT YOU NEED You have led and managed support teams — not informally, not as a senior IC. You've owned the headcount, the SLAs, the performance reviews, and the structure. You've built things from scratch and have the track record to prove it. Managing managers or team leads is a strong plus; we're building a function that will need that layer and we want someone who's ready for it. You have 5–8 years in support operations or a customer-facing leadership role with meaningful time at a fintech, HRIS, or payroll platform. Your payroll knowledge is deep — you can debug a tax filing error, untangle a multi-state compliance issue, and explain garnishments to a first-time HR admin without breaking a sweat. You know how to hold people accountable without losing them. You don't confuse activity with results. You communicate with precision at every level. You can de-escalate a furious customer and brief a CEO on the same issue within the hour. You stay composed when things are on fire. You are data-fluent, product-minded, and relentlessly biased toward action. You don't wait for a playbook. You write it. NICE TO HAVES * Familiarity with HRIS systems, accounting software (e.g. QuickBooks, Xero), or payroll platforms. * Experience at an early-stage or high-growth company where the playbook was still being written. * Track record owning implementation metrics end-to-end with specific numbers attached. BENEFITS AT WARP: * 100% Health Coverage: Comprehensive medical, dental, and vision plans for you and your dependents. * 401(k) Matching: Start investing in your future from day one. * Unlimited PTO: We offer flexible PTO, meaning you’re trusted to take the time you need to recharge while balancing your responsibilities and team commitments. * Commuter Benefits: Pre-tax commuter benefits for your daily trip to our NYC office. * Catered Lunch Daily: Great food, every day, on us. No meal prep, no decision fatigue. * Quarterly Offsites: Beautiful locations to connect as a team. Past locations include Spain and Catskills. Warp is based in New York City, and we prioritize candidates who can commit to being on-site 5x per week. Please refer to the top of this page for this position's hiring location.