Deployment Technician US

Dexory

Position Overview The Deployment Engineer will play an integral role in delivering our products to clients, collaborating closely with the commercial and engineering teams to ensure a seamless sales, integration, and deployment process. This position requires a highly organised and technically proficient individual with strong communication skills and a proactive approach to problem-solving.  The crux of the role will involve travel around North America to deploy our robots within warehouse sites. It is crucial you are able to travel for 1-2 weeks at a time.   Key Responsibilities Qualifications and Requirements * Comprehensive technical understanding of computer systems, with prior experience in autonomous hardware systems or computer vision applications preferred. * Proven hands-on experience with hardware in operational environments, including system assembly, disassembly, and on-site debugging. * Serve as the primary customer contact for the deployment and installation of hardware and software platforms. * Coordinate with customers to plan and schedule installations, incorporating mechanical, electrical, software, and network components. * Conduct on-site visits to execute system setup, configuration, calibration, and troubleshooting in accordance with project specifications. * Develop, maintain, and update installation, deployment, operational, and troubleshooting documentation for both customers and internal stakeholders. * Maintain effective communication with customers to resolve technical issues and ensure successful completion of deployment activities.   What we need from you * Strong software debugging and problem-solving skills, with demonstrated ability to address technical challenges effectively on customer premises. * Excellent written and verbal communication skills, with the ability to present complex technical information clearly and professionally to diverse audiences. * Valid driving license required.   Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: * Performance: High standards, outstanding results, * Impact: Big challenges, bigger results * Commitment: All in, every time * One team: One mission, shared success Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.  You will also receive: * Health insurance * 401k * 20 days annual leave * Social security etc. AAP/EEO Statement   Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Sereact

LOCATION Boston, US EMPLOYMENT TYPE Full time LOCATION TYPE Onsite DEPARTMENT Hardware Who We Are: We are a rapidly growing embodied AI company revolutionizing human labor. Leveraging cutting-edge robotics and advanced artificial intelligence, we develop transformative technologies that redefine how work is done across multiple industries—empowering businesses to streamline operations, boost productivity, and unlock new possibilities. Overview: As a Hardware Technician, you will play a critical hands-on role in supporting the day-to-day operations of our robotics lab, shop, and deployments. This is a highly practical, execution-focused role for someone who enjoys building, fixing, organizing, and solving problems in a fast-paced hardware environment. You will support everything from robot station assembly and fabrication to shipping, inventory, R&D support, and onsite installations. No two days will look exactly the same, and success in this role requires strong mechanical aptitude, reliability, and a willingness to jump in wherever needed. Your Responsibilities: Shop & Hardware Support · Build, assemble, disassemble, and maintain robotic stations and supporting hardware. · Assist with fabrication of custom parts, mounts, fixtures, and prototypes for R&D and deployments. · Support engineering and deployment teams with mechanical builds and modifications. · Operate shop tools and equipment safely and effectively. · Maintain organized workspaces, tools, and shop inventory. Logistics & Operations · Package, ship, receive, and organize hardware, spare parts, and deployment equipment. · Load and unload shipments and support material movement throughout the shop. · Assist with inventory tracking and replenishment of hardware and consumables. · Prepare systems and materials for customer deployments and demonstrations. Field & Deployment Support · Occasionally travel onsite to assist with installation, setup, and troubleshooting of robotic systems. · Support testing, repairs, and hardware upgrades in both lab and customer environments. · Help troubleshoot mechanical and electrical issues during builds and deployments. General Execution · Support a wide variety of operational and technical tasks as company needs evolve. · Work closely with engineering and operations teams to keep projects moving efficiently. · Contribute to maintaining a safe, clean, and highly functional shop environment. Qualifications: Education and Experience · High school diploma, trade school certification, or equivalent practical experience. · 1+ years of hands-on experience in a shop, manufacturing, fabrication, automotive, robotics, warehouse, or technical environment preferred. · Experience using hand tools, power tools, and shop equipment such as drill presses, band saws, grinders, and other fabrication tools. · Experience assembling, repairing, or modifying mechanical systems and hardware. · Mechatronics, robotics, automotive, fabrication, or technical trade background is a strong plus. · Experience troubleshooting electrical systems, low-voltage wiring, sensors, or electromechanical systems preferred. · Experience with welding, machining, CAD, or custom fabrication work is a plus. · Experience supporting field installations, customer deployments, or warehouse operations preferred. · Forklift or material handling equipment experience is a plus. Skills · Strong mechanical aptitude and comfort working with hardware systems. · Hard-working, dependable, and willing to take ownership of tasks. · Comfortable working long hours when needed to support deployments and deadlines. · Highly organized with strong attention to detail. · Ability to safely operate shop equipment and tools. · Hands-on problem solver with a positive attitude. · Comfortable working in fast-paced startup environments. · Ability to lift and move equipment and hardware safely. · Technically curious with a willingness to learn new systems and tools quickly. Compensation & Benefits Base salary range: USD $105,000 – $140,000 (actual pay based on skills, experience, and location). Benefits: * Medical, dental, and vision insurance for you and your dependents * 401(k) with 100% company match * 20 days paid time off * Parental leave * Paid sick leave * Wellness or gym stipend * Learning and development support * Equity/Bonus Additional Information * Employment may be contingent upon a background check consistent with applicable law. * We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other status protected by law.

Circus Group

OUR MISSION At Circus, headquartered in Munich, we are pioneering global developments in on-demand autonomous food production. Everything from creation to production and operation – enabled by seamlessly integrated cutting-edge robotics and transformative AI technology. Our foundation rests in the extensive developments of groundbreaking robotics driven by artificial intelligence, previously the missing link in achieving true autonomous food automation. This is the moment for a new status quo: Just as autonomous driving will disrupt how we build cities, organize our days, and live our lives, so will we shift our whole reality around food. Our Team is backing a paradigm shift in one of humanity's most important sectors with the sharpest minds in Robotics, AI, Engineering and Culinary, collaborating closely with industry-leading partners to revolutionize every aspect of the food service experience. Join us as we forge ahead, crafting a future where the art of cooking and the science of technology converge to create a world that thinks differently about food than it has for thousands of years—a world where food means something new. ABOUT THE ROLE As a Field Service & Deployment Technician at Circus, you'll ensure our robotic kitchen systems — and our broader product portfolio as it grows — are installed, tested, and running smoothly at customer sites. Reporting to our Maintenance Lead, you'll be the technical lead on the ground — solving issues, guiding customers, and collaborating with our product, hardware, engineering and Operations teams. As we scale our deployments, this role is critical to making every location launch a success and keeping uptime high across our growing fleet. Your regional focus will center on southern Germany (incl. Stuttgart, Ingolstadt, Munich), with occasional support for deployments and maintenance further afield, also internationally. YOUR DAILY BUSINESS * Own the technical onboarding, setup, testing, and maintenance of robotic kitchen systems and other Circus products at customer sites * Troubleshoot and resolve software, electrical, or mechanical issues on-site * Act as technical point of contact for field escalations, coordinating with our product, hardware, and software teams * Perform machine updates and retrofit installations across the field * Provide professional customer support during and after deployments * Document all work thoroughly, building and improving maintenance processes as the fleet grows * Identify service and support needs and proactively suggest improvements * Support training of operators or new Field Service hires BASE QUALIFICATIONS * 2-3+ years of experience in field service, technical support, or equipment installation * Background in mechatronics, robotics, electrical engineering, or an equivalent technical field * Strong technical troubleshooting skills — experience with sensors, robotics, IoT devices, or foodtech equipment is a plus * Professional, courteous, and calm under pressure * Self-reliant, well-organized, and comfortable working independently on-site * Strong communicator with solid stakeholder management skills * Willingness to travel regularly within your region, including short-notice trips to support deployments * Valid driver's license * Fluent in English; German speaking skills preferred. OUR OFFER * Competitive Compensation: Competitive compensation package with stock options for full-time employees. * Work-Life Balance: Regular team events, unlimited vacation days, and a corporate pension plan. * Personal Development: personal budget for training, in-house trainings, and growth opportunities in a fast-paced environment. * Mobility: Company vehicle/travel expenses covered for field assignments, plus a monthly budget for mobility or other expenses and a subsidized Dance Mobility Subscription for E-Bike/E-Moped. * Well-Being: Discounted Urban Sports Club membership and Wellhub for a variety of well-being offerings. * ...