Deployment Engineer US

Dexory

The Deployment Technician works ahead of our Deployment Engineers to get warehouse sites ready for our robots. Travelling across North America, you will assemble and build robots on site, run initial tests to confirm they are fully operational, survey the warehouse environment, and verify that the power and connectivity requirements are in place,  setting the deployment team up for a smooth, predictable installation. This is a hands-on, travel-heavy role and the foundation of a clear career path: over time you will be trained on the full deployment process and grow into a Deployment Engineer, helping us build a strong, continuous pipeline within the team. The role involves regular travel to warehouse sites around North America, typically arriving 2–3 weeks ahead of the Deployment Engineer’s installation visit. It is crucial that you are able to travel for extended periods, often 1–3 weeks at a time. KEY RESPONSIBILITIES * Assemble and build robots on customer sites ahead of deployment, typically 2–3 weeks before the Deployment Engineer arrives to carry out the implementation. * Perform initial testing and commissioning of each robot, confirming it is fully functional before handover to the deployment team. * Conduct detailed warehouse surveys and feed accurate site information back to the deployment team to inform installation planning. * Carry out detailed Wi-Fi and mobile/cellular connectivity surveys across the site, documenting coverage and flagging any gaps or risks. * Confirm with the customer that the required power supply and infrastructure are in place ahead of deployment. * Prepare, pack, and coordinate the return shipment of tools and equipment to our Nashville facility. * Develop and maintain clear documentation of build steps, test results, site conditions, and survey findings for both customers and internal stakeholders. * Maintain effective communication with customers and the deployment team throughout the site-readiness phase. * Progressively build deployment expertise through structured on-the-job training, working towards a Deployment Engineer role. QUALIFICATIONS AND REQUIREMENTS * Hands-on experience assembling, building, or maintaining hardware or mechanical systems in operational environments, including assembly, disassembly, and on-site debugging. * Comprehensive technical understanding of computer systems; prior experience with autonomous hardware systems or computer vision applications is preferred. * Strong organisational skills and the ability to work independently and reliably on customer premises. * Willingness and ability to travel extensively across North America for extended periods, often 1–3 weeks at a time. * Valid driving license required. WHAT WE NEED FROM YOU * A proactive, problem-solving mindset, with the demonstrated ability to address technical challenges effectively on customer premises. * Strong attention to detail and reliability,  your work sets the foundation for a successful deployment. * Excellent written and verbal communication skills, with the ability to present technical information clearly and professionally to diverse audiences. * A genuine appetite to learn and grow into a Deployment Engineer over time. BENEFITS Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: * Performance: High standards, outstanding results * Impact: Big challenges, bigger results * Commitment: All in, every time * One team: One mission, shared success Joining our team and company isn’t just about expertise; it’s about embracing uncertainty with ambition. We’re crafting world-changing solutions, fueled by a passion to redefine what’s possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. You will also receive: * Health insurance * 401k * 20 days annual leave * Social security etc. AAP/EEO STATEMENT Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note: We are unable to provide sponsorship or relocation for this role.

ng-voice

ABOUT US Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its DNA. Committed to building the next G of 100% software-based mobile networks, combining DevOps with telecommunications expertise, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future proof networks.   In your role as Deployment Engineer, you will be part of our client deployment team, responsible for guaranteeing a smooth delivery of our solutions and supporting our clients. You will be working closely with our pre-sales engineering as well as product development teams to align on client needs and product requirements.     The role is located in Japan. TASKS What you’ll do: * Working in the Client Deployment Team, guaranteeing smooth delivery of solutions, including high-/low-level design with final technical deployment and integration of the solutions. * Planning, preparing, and setting up lab, test, and production environments for client and partnership deployments. * Installing and configuring cloud-native solutions using Kubernetes. * Automation, automation, automation – focusing on technical deployment and identifying ways to speed up these processes. * Maintaining, monitoring, administering, and updating current deployments, ensuring the stability of solutions. * Helping with incident management, providing 2nd-level support, error analysis, and classification. * Coordinating customer requests and disseminating client information. * Unlocking operational efficiency in deployment and support procedures. REQUIREMENTS Our ideal new colleague:   * Experience with Linux machines (setup, admin, operation).  * Experience with complex networking infrastructures including routing, switching, firewalls, load balancing techniques.  * Knowledge of telecommunications systems (4G, 5G, IMS).  * Hands-on in Kubernetes administration.  * Debugging and tracing skills (Wireshark).  * Fluency in Japanese and English.    Nice To have (optional)    * Understanding of virtualization and cloud computing.  * Knowledge of signaling standards and protocols such as SIP and Diameter.  * Worked with public cloud like AWS and GCP.  BENEFITS A little more about our culture and why you should join    * Work-Life-Balance is a priority: Flexible working that suits you - we live and breathe a hybrid remote culture and don't mind where and when you work     * We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills in a traditionally not very diverse industry    * We offer you the culture of a fast-growing start-up with the maturity of an enterprise company    * We are more interested in your experience and knowledge than formal degrees    * Entrepreneurial culture and flat hierarchies    * Mobility benefit, fitness benefit, language class benefit and wellness benefit (for full-time employees)  * Home office budget (for full-time employees)

ng-voice

ABOUT US Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its DNA. Committed to building the next G of 100% software-based mobile networks, combining DevOps with telecommunications expertise, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future proof networks.   In your role as Deployment Engineer, you will be part of our client deployment team, responsible for guaranteeing a smooth delivery of our solutions and supporting our clients. You will be working closely with our pre-sales engineering as well as product development teams to align on client needs and product requirements.     The role is located in Mexico. TASKS What you’ll do: * Working in the Client Deployment Team, guaranteeing smooth delivery of solutions, including high-/low-level design with final technical deployment and integration of the solutions. * Planning, preparing, and setting up lab, test, and production environments for client and partnership deployments. * Installing and configuring cloud-native solutions using Kubernetes. * Automation, automation, automation – focusing on technical deployment and identifying ways to speed up these processes. * Maintaining, monitoring, administering, and updating current deployments, ensuring the stability of solutions. * Helping with incident management, providing 2nd-level support, error analysis, and classification. * Coordinating customer requests and disseminating client information. * Unlocking operational efficiency in deployment and support procedures. REQUIREMENTS Our ideal new colleague:   * Experience with Linux machines (setup, admin, operation).  * Experience with complex networking infrastructures including routing, switching, firewalls, load balancing techniques.  * Knowledge of telecommunications systems (4G, 5G, IMS).  * Hands-on in Kubernetes administration.  * Debugging and tracing skills (Wireshark).  * Fluency in Spanish and English.    Nice To have (optional)    * Understanding of virtualization and cloud computing.  * Knowledge of signaling standards and protocols such as SIP and Diameter.  * Worked with public cloud like AWS and GCP.  * IMS experience nice to have BENEFITS A little more about our culture and why you should join    * Work-Life-Balance is a priority: Flexible working that suits you - we live and breathe a hybrid remote culture and don't mind where and when you work     * We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills in a traditionally not very diverse industry    * We offer you the culture of a fast-growing start-up with the maturity of an enterprise company    * We are more interested in your experience and knowledge than formal degrees    * Entrepreneurial culture and flat hierarchies    * Mobility benefit, fitness benefit, language class benefit and wellness benefit (for full-time employees)  * Home office budget (for full-time employees) #LI-MCI