
ng-voice · Remote - Mexico (MXN)
ABOUT US Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its DNA. Committed to b...
Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its
DNA. Committed to building the next G of 100% software-based mobile networks, combining DevOps with telecommunications expertise,
ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want
to deploy future proof networks.
In your role as Deployment Engineer, you will be part of our client deployment team, responsible for guaranteeing a smooth
delivery of our solutions and supporting our clients. You will be working closely with our pre-sales engineering as well as
product development teams to align on client needs and product requirements.
The role is located in Mexico.
technical deployment and integration of the solutions.
Nice To have (optional)
A little more about our culture and why you should join
where and when you work
traditionally not very diverse industry
ABOUT US Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its DNA. Committed to building the next G of 100% software-based mobile networks, combining DevOps with telecommunications expertise, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future proof networks. In your role as Deployment Engineer, you will be part of our client deployment team, responsible for guaranteeing a smooth delivery of our solutions and supporting our clients. You will be working closely with our pre-sales engineering as well as product development teams to align on client needs and product requirements. The role is located in Japan. TASKS What you’ll do: * Working in the Client Deployment Team, guaranteeing smooth delivery of solutions, including high-/low-level design with final technical deployment and integration of the solutions. * Planning, preparing, and setting up lab, test, and production environments for client and partnership deployments. * Installing and configuring cloud-native solutions using Kubernetes. * Automation, automation, automation – focusing on technical deployment and identifying ways to speed up these processes. * Maintaining, monitoring, administering, and updating current deployments, ensuring the stability of solutions. * Helping with incident management, providing 2nd-level support, error analysis, and classification. * Coordinating customer requests and disseminating client information. * Unlocking operational efficiency in deployment and support procedures. REQUIREMENTS Our ideal new colleague: * Experience with Linux machines (setup, admin, operation). * Experience with complex networking infrastructures including routing, switching, firewalls, load balancing techniques. * Knowledge of telecommunications systems (4G, 5G, IMS). * Hands-on in Kubernetes administration. * Debugging and tracing skills (Wireshark). * Fluency in Japanese and English. Nice To have (optional) * Understanding of virtualization and cloud computing. * Knowledge of signaling standards and protocols such as SIP and Diameter. * Worked with public cloud like AWS and GCP. BENEFITS A little more about our culture and why you should join * Work-Life-Balance is a priority: Flexible working that suits you - we live and breathe a hybrid remote culture and don't mind where and when you work * We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills in a traditionally not very diverse industry * We offer you the culture of a fast-growing start-up with the maturity of an enterprise company * We are more interested in your experience and knowledge than formal degrees * Entrepreneurial culture and flat hierarchies * Mobility benefit, fitness benefit, language class benefit and wellness benefit (for full-time employees) * Home office budget (for full-time employees)
ABOUT US Sereact is a rapidly growing embodied AI company revolutionizing industrial intelligence. We develop advanced robotics and artificial intelligence solutions that enable robotic systems to sense, reason, and act in real-world warehouse and factory environments — helping businesses streamline operations, increase productivity, and transform physical work. ROLE OVERVIEW As a Robotics Deployment Engineer, you will lead the installation and deployment of our AI-powered robotic systems at customer sites across Europe. This is a dynamic, hands-on engineering role that combines technical leadership with practical implementation to ensure successful system integration in high-automation production environments. You will plan and coordinate deployments, collaborate closely with internal engineering teams, project managers and customer stakeholders, and take end-to-end responsibility for the complete installation, integration, and commissioning process onsite. This is a hands on role where you will contribute directly to mechanical and electrical work to support live systems, helping install new systems, and troubleshoot robotic systems during on-site deployments. Your Responsibilities: DEPLOYMENT LEADERSHIP * Lead the installation and commissioning of robotic systems at customer facilities. * Coordinate deployments with internal engineering teams, contractors, and customer personnel. * Plan installation workflows and ensure deployments are executed safely and efficiently. * Serve as the primary technical contact during on-site deployments. * Ensure systems meet operational, performance, and safety requirements prior to production handoff. SYSTEM INSTALLATION & INTEGRATION * Install and integrate robotic arms, grippers, sensors, cameras, and mobile platforms. * Contribute directly to mechanical and electrical installation of robotic systems. * Mount and replace end-effectors such as grippers and tooling. * Route and secure electrical and communication cables within robotic cells and control cabinets. * Assist with installation, wiring, and modification of control cabinets and electrical components. * Drill, tap, mount, and modify brackets, fixtures, and mounting hardware as required for system integration. * Conduct on-site system testing and validation. Troubleshooting & Optimization * Diagnose and resolve mechanical, electrical, and software issues during deployment. * Replace or repair hardware components such as grippers, sensors, actuators, and cabling. * Optimize system performance for efficiency, speed, and accuracy in production environments. * Provide technical training and support to customer teams. * Document installation procedures, configurations, and lessons learned from deployments. * Collaborate with internal engineering teams to improve system robustness and deployment processes. * Support customer sites across Europe remotely when not actively on deployment. Travel Willingness and ability to travel extensively across Europe (approximately 75%) is required for this role. Qualifications: Education and Experience * 3+ years of experience deploying robotic systems, automation equipment, or industrial machinery. * Experience leading or coordinating technical installations or field deployments. * Hands-on experience with robotic workcells, automation systems, or industrial equipment. Skills * Knowledge of ROS 2, robotic system architecture, or industrial automation systems. * Proficiency in Python, C++, or similar programming languages. * Experience with containerization tools such as Docker is a plus. * Strong troubleshooting skills across mechanical, electrical, and software systems. * Comfortable working with hand tools, power tools, and mechanical equipment. * Experience installing sensors, routing cables, and integrating hardware in industrial environments. * Ability to read mechanical drawings, wiring diagrams, and system layouts. * Strong written and verbal communication skills. * Familiarity with 6-axis robots, AMRs, or other robotic platforms is a plus. What We Offer: * Highly competitive compensation and excellent career development opportunities in a fast-growing company * Flexible working hours * Wellpass (gym membership) * Free Snacks, Beverages, Lunch and Dinner while in the office * Full coverage of accommodation, meals, and travel expenses while on deployment * A motivated team and an open corporate culture
ENTERPRISE DEPLOYMENT ENGINEER ABOUT THE ROLE AI is the biggest transformation of our lifetime. Most companies know they need to move. Few know how. This is where you come in. As an Enterprise Deployments Engineer at Langdock, you own the infrastructure that powers our enterprise AI platform across dozens of customer cloud environments. You build the systems that make deploying, monitoring, and operating Langdock scalable, turning what today takes weeks into a repeatable, automated process that works across AWS, Azure, GCP, and self-hosted cloud configurations. This is not a back-office infrastructure role. Customer-facing work is a core part of what you do. You work directly with IT, security, networking, and compliance teams at some of Europe's largest enterprises, translating their requirements into working infrastructure and navigating their approval processes to move deployments forward. You bring the technical depth to earn trust at the C-level and the clarity to make complex architecture decisions legible to any stakeholder in the room. You take ownership of the deployment process end to end: from writing the infrastructure code that gets new customers live, to keeping existing deployments running reliably, to driving the initiatives that make our setup scale. You don't wait to be told what needs improving. You see it, you build it, and you ship it. Based full-time at our Berlin headquarters, you will be a critical technical voice for the team and the first point of contact for any infrastructure and platform questions from colleagues and customers alike. You are fluent in German (C1+ or native) and English. WHAT YOU WILL DO Deployment of the Langdock Platform * Deploy the Langdock platform across customer cloud environments (AWS, Azure, GCP, OpenShift, and others) using infrastructure-as-code * Explain the Langdock architecture and build trust with technical and C-level stakeholders in customer meetings * Guide customers through the entire deployment process and act as their primary point of contact throughout * Adapt and extend infrastructure code to meet each customer's specific requirements Customer Communication & Requirements * Serve as the primary technical contact for customer IT, security, networking, and compliance teams * Translate customer requirements (from compliance constraints to networking specifics) into working infrastructure and platform changes * Connect customer environments and applications to the platform: networking, access, integrations, and everything required to get a deployment live * Communicate clearly and proactively across diverse stakeholder groups. This is a central part of the role, not a side responsibility. Deployment Operations * Coordinate and perform regular version upgrades together with our customers * Build and maintain monitoring and alerting for dedicated deployments (e.g. using Datadog) * Participate in on-call rotation to keep customer platforms running reliably at all times * Drive cost monitoring and efficiency improvements across stacks * Reproduce and support resolution of bugs related to single-tenant deployments Platform Engineering & Scale * Professionalize and standardize the deployment setup so it scales across a growing customer base * Build and maintain CI/CD pipelines and tests to keep infrastructure code high quality * Contribute to the product where infrastructure and application meet: from switching to managed identities to improving access control * Build self-serve documentation for customers based on their feedback WHAT WE'RE LOOKING FOR You have strong, hands-on cloud engineering experience, ideally across more than one major provider (AWS, Azure, GCP). You have deployed real systems into production and you know what it takes to keep them running reliably in complex enterprise environments. Infrastructure-as-code is second nature to you, not something you reach for when you have to. You are comfortable in customer-facing situations. You can walk a CISO through a security architecture, manage a deployment review with a skeptical IT team, and represent Langdock credibly at the C-level, all in the same week. You don't wait for someone else to take the lead in these conversations. You take ownership. You see what needs to be improved in the deployment setup, the monitoring stack, the documentation, or the security posture, and you make it happen without being asked. You treat every deployment as a chance to make the next one better. You are fluent in German (C1+ or native) and English. A significant share of our enterprise customer communication happens in German. Bonus: experience with OpenShift or on-premises deployments, prior work in a security or compliance-heavy environment, or early-stage startup experience where you had to build things that scale from scratch. HOW WE WORK * 100% on-site in our Berlin office (Greifswalder Strasse 212) * Small team, high ownership - we expect everyone to manage themselves, find valuable work, and pull others in when needed * We value calm urgency: things break, we stay calm and fix them. No drama, no firefighting culture * We value ambitious execution: learning, shipping, and providing value are big drivers of happiness here * We value caring ownership: we are kind, we care about our customers and each other, and we have fun at work WHAT WE OFFER * Competitive salary with equity participation * Free lunch and dinner, every day in the office * Premium gym access (right around the corner) * Relocation support for those moving to Berlin * A front-row seat to the enterprise AI transformation - working with some of the most ambitious companies in Europe HOW TO APPLY Apply through our application form. We will ask you a few short questions - take your time with them, they matter more than your CV.