Content Apprentice - 1 year

Qonto

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as an Events & Customer Loyalty Apprentice and help build Qonto’s French client loyalty programme from scratch. 🇫🇷 As an Events & Customer Loyalty Apprentice at Qonto, you will: Build and coordinate our French VIP ambassador programme (webinars, video testimonials, event co-hosting). Organise loyalty events and personalised client experiences for our French community (logistics, vendors, internal stakeholders). Segment and manage VIP clients by brand affinity using CRM & Google Sheets (and keep lists clean and actionable). Proactively reach out to clients and partners to drive participation, collect confirmations, and ensure a smooth end-to-end experience. Collect and synthesise qualitative feedback (from ambassadors, attendees, and internal teams) to sharpen our loyalty and engagement strategy. Contribute to our social media & content strategy to build customer loyalty: select entrepreneur/client profiles, help define content formats, choose between in-house vs external agency, organise filming days, and track production timelines & deliveries. What you can expect: Real ownership from day one: this programme doesn’t exist yet, you’ll help shape it! Direct exposure to French VIP clients across diverse business sectors. A hands-on apprenticeship blending community/relationship management, events, and content production. A fast-growing fintech environment, with cross-functional collaboration (Marketing, Sales, Product, local teams). A supportive culture focused on learning, autonomy, and impact. About your future manager: You will report directly to Elisabeth Chaniot de Fournoux, Customer Loyalty & Advocacy Manager (French market) at Qonto, with a background in B2B business development and strategic partnerships. Elisabeth is building the function, which means you’ll learn a lot, move fast, and get strong exposure to building a loyalty programme from scratch. About You: Pursuing or holding a third-year Bachelor’s or a Master’s degree. Native or bilingual French speaker (all client interactions are in French). You create initiatives, you don’t just execute tasks. Organised, proactive, and comfortable interacting with diverse client profiles. First experience in events, client relations, community management, or content production is a plus. 📍 Paris-based | 1-year apprenticeship | Start: September 2026

Multiverse

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. ABOUT THE ROLE At Multiverse, we’re on a mission to equip the workforce to win in the AI era. Our coaches and instructors sit at the heart of that mission. They’re the people who make the AI capability we promise our customers real, every day, in front of every learner. AI moves fast, though. New models, new tools, and new standards land constantly, and our coaches and instructors need to stay ahead of every apprentice they teach. That’s where you come in. We’re hiring an AI Enablement Lead to own how the delivery population stays at the cutting edge of AI. You’ll be the trend spotter and the curator: you’ll watch the landscape on behalf of the team, decide what matters, work out who needs to know about it and when, and orchestrate the training response. You won’t have direct reports, but you won’t be doing it alone — you’ll have a group of our most experienced coaches and instructors, with dedicated capacity for enablement and a dotted-line relationship to you. The technical subject matter expertise sits with them; your job is to set the direction they execute against. You’ll report to the Senior Manager, Delivery Enablement, and partner closely with the wider Enablement leadership team, as well as Learning, Delivery and Operations. The job is to make sure the right people are doing the right training at the right time, in a domain that reshapes itself every few months. Done well, this role means our coaches and instructors are confident with every new tool and standard before it reaches a learner, never caught chasing the change. Success looks like a delivery team that’s set up to help their apprentices thrive in the AI era and complete their apprenticeships successfully, all whilst having an impact on their own business's goals. WHAT YOU’LL DO * Spot what’s coming. Run a horizon-scanning rhythm for AI: new models, new tools, and new client needs. Decide what crosses the threshold from interesting to actionable, and decide how change translates into training with an ability to prioritise upskilling where we will drive the most value for our customers. * Assess who needs what. Maintain a current picture of AI capability across the delivery team, ensure we can distinguish between the different capabilities required for different roles, and develop mechanisms to assess the impact of training, ultimately feeding into a curated roadmap of enablement that you will own from conception to execution. * Curate the training response. Turn the trend scan and capability map into a quarterly plan: who gets trained, in what format, by when. Source the expertise from wherever it lives, internal market disrupters, external courses and partnerships, training and certifications from the AI tool vendors themselves, internal senior enablement coaches and instructors, or a mix to support you on delivering this quarterly plan. Support in ensuring coaches and instructors have the relevant licensing and access. Set the brief, hold the bar on quality, and decide where it lands across live sessions, async modules, knowledge base content, team time, and drop-ins. * Measure impact and demonstrate value. Define how we measure the effectiveness of AI enablement, and build the evidence base that connects the enablement we provide to the outcomes that matter, stronger coach and instructor capability, credible AI delivery, and ultimately customer and apprentice success. Use what you learn to prove the value and sharpen where we invest next. * Lead and motivate the AI enablement senior coaches and instructors. Set the enablement priorities for the senior coaches and instructors who support you, hold the standard for what excellent looks like, QA their output, and create the conditions for them to do their best work. WHAT WE’RE LOOKING FOR The kind of person who thrives here is an enablement or L&D leader from a fast-moving environment such as edtech, a learning consultancy, or the capability function of a tech business, who has taught themselves to be genuinely fluent in AI out of sheer curiosity, and who gets their energy from building capability in others rather than being the expert in the room. * Significant professional experience in enablement, learning and development, capability planning, programme leadership, or training orchestration, ideally in a fast-moving, technology-adjacent environment. * A track record as a trend spotter. You can show how you’ve stayed ahead of a changing field, decided what mattered, and brought a team with you. * Strong experience orchestrating training programmes through others, where your value was in setting direction, briefing experts, and holding the bar across a team of specialists. * Deep curiosity about AI and its implications for how people learn and work. You don’t need to be a practitioner, but you need to be fluent enough to scan the landscape, ask sharp questions of technical experts, and make confident strategic calls. * Proven experience setting direction for and influencing senior individual contributors, including in dotted-line relationships. * The ability to translate ambiguous, fast-moving inputs into clear priorities and sequenced delivery. * Strong stakeholder management skills, with the credibility to influence Delivery, Learning, Product, Coach Product, and Operations without authority over them. * Close alignment with our operating principles, with examples of how you’ve demonstrated them in your professional experience. BONUS POINTS IF YOU HAVE… * Experience in apprenticeships, regulated learning, or further education. * A background that includes hands-on AI tool adoption, prompt engineering, or AI-native workflow design, even if your primary expertise is in enablement rather than AI itself. Benefits * Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year * Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support * Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month * Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year * Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.

Shift Technology

Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.        Your browser does not support the video tag. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. Learn more at www.shift-technology.com   Shift Technology is a global leader in insurance-grade AI, dedicated to transforming the industry’s most critical workflows. We build and deploy advanced AI solutions that empower insurance teams to work smarter, detect fraud and risk, assess liability, and automate complex claim processes with unmatched speed and accuracy. Trusted by over 120 customers across 30 countries, we combine deep industry expertise with cutting-edge agentic AI to help human experts make faster, more confident decisions and deliver exceptional service to millions of policyholders worldwide. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures, and together we are creating the future of insurance. About the Team This role is part of the Data Science team, which is the largest department in our organization, consisting of close to 200 Data Scientists throughout the world. Our Data Scientists work in a full-lifecycle role across a broad range of subjects, acquiring extensive technical and professional experience in data science, data engineering, software engineering, business understanding, and client engagement. Team Impact & Focus * The Data Science team actively participates in the definition and development of our suite of products focused on fraud detection, anti-money laundering, and claim automation. * We possess deep technical and professional experience across coding, data science, data engineering, and client interactions. * We work with a highly diverse set of data types, including structured data, free text, documents, and images. * Our company is small enough that each person’s achievements have an impact on our overall performance, yet big enough to be a world leader and innovator in our domain. * You will work alongside technical experts, playing a key role in deploying our enterprise-level solutions to our clients. * Local Context: You will be joining the Brazilian Data Science team, which works mostly for US Property & Casualty (P&C) customers. Our main focus is deploying solutions to new clients, maintaining client production, and contributing to the development of our Fraud Detection Solution. Role Purpose & Responsibilities Your primary purpose is to learn and assist in deploying Shift Technology’s solutions to new clients as well as support the maintenance of solutions for existing clients. Under the guidance of senior engineers, this includes participating in managing data pipelines, executing ETL processes, and developing, testing, tuning, and deploying fraud detection models.  Working alongside experienced team members within a designated pod of clients, you will execute the following duties: * Client Implementation Support: Assist in implementing Claim Fraud Detection (CFD) for new clients, focusing on ETL setup, detection implementation, and workflow automation. * Feature Deployment: Help roll out new platform features to existing clients. * Optimization: Contribute to continuous improvements across existing client environments and pipelines. * Stakeholder Engagement: Collaborate with internal teams to collect user feedback, help prepare business case materials, and assist in reporting regularly on solution performance to stakeholders. Requirements & Skills We are looking for a recently graduated candidate or a professional with 1 to 2 years of experience in a similar technical environment (such as deployment engineering, data science, data engineering, or software engineering).  * Software Engineering: A strong background in an OOP language (such as C#, C/C++, or Java) and SQL. We thrive on people who can write maintainable, production-quality code that runs every day without breaking. * AI Competency: AI-savvy with a clear understanding of statistics, machine learning, and data solutions. Must be able to communicate these concepts internally and explain how the product works to clients. * Client Interaction: Client-facing comfort. You need to be open to communicating directly with our clients on a regular basis. * Business Acumen: Business smart. We do not expect prior knowledge of the insurance sector, but you must be eager to learn and master the business aspects of our products. * Collaboration: A dedicated team player who works effectively with a diverse group of people and collaborates well across multiple teams. * Language: Fluency in English alongside good overall communication skills is a strict requirement. Job Overview * Employment Type: This is a permanent, full-time CLT position. * Location: This is a Hybrid role based in São Paulo, Brazil. BENEFITS & PERKS * Health Insurance: AMIL ONE S6500 Black * Dental Insurance: AMIL DENTAL 205 * Meal Voucher: R$1,026 * Extended Parental Leave: 30 days * Private Pension with company matching #LI-HYBRID   To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight: * Flexible remote and hybrid working options * Competitive Salary and a variable component tied to personal and company performance * Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth * Generous PTO and paid holidays * Mental health benefits  * 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details. AI tools are used to help review applications for this role. Read our AI in Recruitment Notice for what the AI considers, how to request a human review, and our most recent bias audit. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.