Head of Gift Cards

Joko

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! This position is Paris-based. ☎️ OUR B2B TEAM “Nothing stops them from getting the best deals for Joko users. The B2B team’s mission is to develop and grow Joko’s merchant network, and available offers.” The B2B team is divided between our three business lines at Joko: Online, Card-Linked, and Gift Cards. * For the Online team, Account Managers are in charge of growing and managing our portfolio of e-commerce partners, directly with e-merchants or through our relationship with affiliate marketing platforms. * As for Card-Linked, Account Executives are in charge of signing Enterprise deals with top-tier retailers with physical stores, and Account Managers are in charge of growing these long-lasting partnerships. * Finally, for the Gift Cards team, Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants. Led by Nicolas, our CRO, we are a vibrant team full of energy! We work closely with other teams to give the best experience to our partners and build strong long-term relationships. We are a small but unstoppable squad that manages millions of euros in contracts thanks to our outstanding team members and a deep sense of camaraderie. We don't take ourselves too seriously and make sure that the journey is a blast! 🎯 WHAT YOU WILL DO As an Account Manager (Online), your main mission will be to grow your portfolio of e-commerce partners in France and build a strong relationship with them. You will report to the Head of Online Business. You will be in charge of your own portfolio of brands, and work closely with other teams such as Marketing, Business Operations, Product, Data, and Tech. The Online Business has 3000 partners, including top e-commerce brands such as Amazon, Apple, Hotels.com, Nike, and more. It has experienced a 20x revenue growth over the past 2 years, generating over €500 million in annual revenue for our partners last year. Your responsibility will be to sustain this growth and help brands expand their business through Joko. Additionally, you will negotiate the best deals for our users. To achieve this, you will: * Develop and manage a portfolio among 3000 online partners displaying offers on Joko. * Negotiate commercial deals and special offers with brand partners and develop a comprehensive marketing plan to assist them in achieving their marketing strategy by reaching Joko users. * Ensure close monitoring and analysis of our partnership performances in collaboration with the Marketing and Data teams. * Leveraging banking and browsing data analysis to gather a clear vision of your partners’ market trends, and use this knowledge to perfectly tailor your offer proposal. * Creating strong and long-lasting relationships with your partners (day-to-day relationship management, securing regular formal and informal touchpoints -meetings, live events…) * Make sure that our partners benefit from all of our top features like BNPL (Buy Now Pay Later), coupons, price tracking, etc. * Help Joko expand internationally (starting with the US) by leveraging French partnerships to launch offers in the US. You will also work to make the Online business grow by: * Working with the Product and the Bizops teams to improve processes and build solid foundations to scale our department at Joko, in France, and abroad * Contributing to the design of the commercial and onboarding strategy * Working closely with the Marketing team, by establishing a robust communication roadmap to effectively reach our users with our top brands. 👀 WHO WE'RE LOOKING FOR * Preferred experience: You have 2-5y experience in Commercial roles, Consulting or Startups. * Education: You have graduated from a top-tier business or engineering school. * Languages: You are fluent in French and English, written and spoken. * Entrepreneurial Spirit: A passion for starting from scratch, embracing challenges, being hands-on, ambitious, and an effective problem-solver. * Independence: Capable of autonomous project management from inception to completion, setting and exceeding high standards, and ensuring project success. * Business sense: A keen ability to quickly grasp people's needs, surpass goals, and close deals. * Analytical skills: you love analyzing data and making informed decisions. * Energy: You thrive on connecting with new people. Your strength lies in active listening and crafting solutions to tackle challenges. * Efficiency: You are fond of productivity tools and able to deliver on time on projects with many stakeholders. * Mindset: You have an entrepreneurial mindset, you like challenges, you welcome feedback and you love constantly learning and getting better. You have a strong capacity for adaptation, organization, and autonomy. You always go the extra mile. 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.

Joko

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! 🎁 OUR GIFT CARDS TEAM At Joko, the B2B team is the growth engine behind our merchant network and the deals we put in front of 6 million users every day. We sign the best partnerships, negotiate the best rates, and work with every team at Joko to make sure our offers are unbeatable. The Gift Cards business line is our newest bet — launched two years ago, already a massive business that grew ×10 last year, and still feeling like day one. We operate in France and the US with a small, tight-knit team. The scope is huge: partnerships, payments, product, operations, fraud — all under one roof. And the ambition is bigger still. ✨ WHY THIS ROLE IS SPECIAL Three things make this seat genuinely rare: * You'll own a business, not a function. Most roles at this level are specialized. Here, you sit at the crossroads of operations, partnerships, product, and payments — covering the full picture of what it takes to grow Gift Cards. There's no narrow lane. * The playbook doesn't exist yet. The Gift Cards market is moving fast, and Joko is one of the very few players with real scale in both France and the US. You won't be executing someone else's strategy — you'll be building it. * The team is small by design. We don't add headcount for the sake of it. That means your decisions land fast, your results are visible immediately, and the space to take initiative is real. 🎯 WHAT YOU WILL DO As Gift Cards Associate, you will report directly to the Lead of the business line. Your mission: grow the Gift Cards business as fast and sustainably as possible — in France, in the US, and beyond. * Run and scale our operations: own the processes that make Gift Cards work at scale, from supplier flows to internal coordination. Identify bottlenecks, design fixes, and build the automation layer that lets us grow without growing headcount. * Own key partnerships: manage and grow our relationships with top gift card providers. Negotiate rates, monitor performance, and make sure our users always get the best deal available on the market. * Drive our international expansion: the US is one of our most important growth levers. Adapt our partnerships, processes, and operations to the specific demands of the US market, and help define the roadmap for the countries that come next. We'll also be launching a new country next year, and everything is to be done. * Shape the product from the inside: work closely with Product to push the roadmap in the right direction — translating operational constraints and user insights into features that matter and shipping them. * Keep payments running flawlessly: work with our payment providers to maximize acceptance rates, minimize friction, and ensure our transactions are fast, reliable, and secure at scale. * Fight fraud head-on: Gift Cards is a high-risk surface. Design and continuously improve our fraud monitoring and prevention systems — combining data, process, and product to stay ahead of bad actors. * Spot what's next: keep your eyes on the market, identify emerging opportunities, and bring new ideas with enough conviction to move fast on them. 👀 WHO WE'RE LOOKING FOR * Education: graduated from a top-tier business or engineering school. * Experience: you have 3–5 years of experience in a fast-growing environment, in Operations, Business Development, or a similar role. You've worked on complex, multi-stakeholder topics and you know what good execution looks like. Previous experience in e-commerce, payments, or a two-sided marketplace is a strong plus. * Ownership over everything: you don't wait to be told what to do. When you spot a problem, you diagnose it, propose a solution, and see it through. You've operated this way consistently, and it shows in what you've shipped. * Analytical backbone: you make decisions from data, not intuition alone. You're comfortable building the analysis yourself — pulling numbers, spotting patterns, drawing the right conclusion — and you use that to drive action, not just slide decks. * Obsessed with efficiency: you look at a manual process and immediately think about how to fix or automate it. You've built systems that scale, and you know the difference between a quick patch and a real solution. * Clear communicator: you can write a crisp brief, run a structured meeting, and align cross-functional stakeholders without losing momentum. You make complexity readable. * Languages: fluent in French and English, written and spoken. The role spans France and the US. * Location: you live in the Paris area, this is a Paris-based role. 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.

TheFork

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners. Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products: * 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease. * 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue. * 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”. TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally. To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com What you will do: We are on a journey to revolutionize our data capabilities through the modernization of our Data Platform, unlocking insights and innovations that will power the company’s future. We’re looking for a Senior Data Engineering Manager who can lead and inspire teams to drive the future of data in our company. If you’re passionate about leading from the front and pushing boundaries, join us on this journey. You will lead 2 teams composed of Data Engineers and Data Ops to implement and maintain best practices in data processing, according to the Data Lakehouse approach. You will work closely with Data Governance, Product Management and Architects to drive platform improvements and support the ever evolving needs of data and engineering teams. You will: * Own the data platform roadmaps * Enhance and maintain robust batch ingestion and validation pipelines. * Participate in our data transformation program taking direct ownership of the creation of a self-service data platform and contributing to the implementation of data governance principles. * Collaborate with engineering teams to implement engineering best practices within the data ecosystem. * Lead by example, fostering a culture of excellence and continuous improvement within the data engineering team, ensuring collaboration and alignment with broader business and product objectives * Mentor and upskill team members * Contribute to system architecture designs with Architects. * Coordinate and run Proofs of Concept (POCs). You will directly report to the Head of the tribe. You Must Meet These Critical Qualifications * Proven leadership and mentorship experience guiding data engineering teams. * Extensive experience with Data Lakehouse architectures and implementation. * Solid understanding of Data Mesh, including domain ownership, federated governance, and data product design. * Solid understanding of Data Governance and Quality, covering metadata management, data lineage, and data observability in general. * Proven experience using AWS services and familiar with infrastructure as code (Terraform). * Proficiency in Python, SQL, Snowflake and Airflow. * Experience with data modeling and knowledge of medallion architecture. You Can Impress With These Additions * Experience with Apache Iceberg and Delta Lake. * Realtime data processing at scale. What we offer you: 😄 An awesome team 🏠 A permanent contract (that can be useful in life) ⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) 💸 Competitive fixed salary  & bonus 🍕 Lunch vouchers available for each working day  🌎 International teams and a multicultural environment spanning 10 offices across Europe 🤝Highly inclusive working environment 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 🎓 Continuous learning and development programs 😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid) 🏥  Health insurance 👩‍🦽 Life & Disability Insurance at no cost to the employee 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area 🎤 Team building events     We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.   TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly   #LI-FF1