Revenue Operations Expert - Account Deployment

Alpha FMC

Finance Business Partner at Alpha FMC * Division: Business Operations * Function: Finance * Location: Paris   About Alpha FMC  Alpha Financial Markets Consulting (Alpha) is a leading global consultancy to the financial services industry. Founded in 2003, we have worked for over 20 years to bring together specialist, sector-focused strategy, management consulting and technology expertise to support the entire client transformation lifecycle. Having partnered with more than 1,200 clients worldwide across the asset and wealth management, alternatives and insurance industries, Alpha is truly a trusted advisor for complex change programmes. We now have over 1,180 consultants working with clients across North America, the UK, Europe, Middle East and APAC. In 2024, in recognition of our successful track record and strong growth prospects, Alpha was acquired by Bridgepoint, one of the world's leading quoted private asset growth investors. Our people are at the heart of everything we do. We are delighted that many of our team have built long and fulfilling careers with us, many staying over a decade. We believe this is because Alpha offers a genuinely rewarding place to work: a meritocratic environment where your career can flourish, and a welcoming culture where you can be yourself, connect with others and thrive. As we look to the future, we’re excited to be looking for new Alpha colleagues - individuals who are collaborative, innovative and ambitious. We hope you will join us and help shape the next chapter of our growth journey. Why join Alpha? 1. Established yet entrepreneurial – with over 20 years of success and a proven record on the London Stock Exchange, Alpha offers the stability of an established consultancy with the energy of a fast-growth business. 2. Backed by Bridgepoint – as part of one of the world’s leading growth investors, Alpha benefits from strategic investment that fuels innovation, expansion and new offerings – creating even more opportunity for our people. 3. Exposure to senior leadership – whether you are in an internal or a client facing role, you will have the opportunity to work with and learn from the best of the best – high performers at the top of their game. 4. Learning and growth opportunities – we run tailored training to help you be successful, provide you excellent mentorship, and offer up to 5 days paid training time per year. Perhaps the best training though is the experience on the job – as everyone at Alpha has high responsibility and autonomy, you can develop your skillsets quickly. 5. Performance-driven culture with real impact – advancement at Alpha is based on impact and capability, not tenure or quotas. You’ll have autonomy and see the tangible difference your ideas and decisions make.   Overview of Business Operations While consultants focus on delivery client value, our 'Business Operations' function ensures that the company runs efficiently and appropriately across a number of operational areas: Finance, People, Operations, IT, and Legal, Risk & Compliance. Together, these teams ensure the consultants are fully supported - working from a strong operational base that’s efficient, innovative and compliant. Business Operations doesn’t just enable delivery; it empowers Alpha’s long-term success.   Role & Requirements We are investing into a Finance Business Partner aligned to our business unit for Europe, Asset and Wealth Management Consulting (“AWM EUR”). The Finance Business Partner (AWM EUR) role is a strategic dual role, embedded into both the business unit (AWM EUR) and the Business Operations function (Finance function) to ensure alignment with AWM EUR’s strategic goals, while also maintaining strong ties with Business Operations to uphold functional standards and best practices. The Finance Business Partner (AWM EUR) has dual reporting lines: * To the Business Head – reporting to the Head of Asset and Wealth Management, Europe who provides day-to-day direction, priorities, and operational objectives. * To the Business Operations – the Finance Business Partner (AWM EUR) role reports directly into the Finance Business Partner Director (AWM UK/MENA/APAC), ultimately reporting to the CFO, who ensure functional alignment, capability development, and mentoring support. This structure enables the Finance Business Partner (AWM EUR) to deliver tailored finance solutions that are both strategically aligned with AWM EUR and consistent with Group-wide Finance practices. Your key responsibilities include: * Strategic Project Support: * Provide financial modelling and scenario analysis for Business Unit (BU) initiatives. * Support evaluation of new client opportunities and pricing strategies. * Monitor project financials to safeguard profitability and cash flow. * Finance Delivery Team Mobilization and Monitoring: * Ensure smooth delivery of transaction services (AP, AR, payroll). * Monitor service performance and escalate where required. * Provide feedback to improve efficiency and accuracy of Finance delivery team. * Financial Planning and Analysis: * Support the BU budgeting process, aligning with corporate timelines. * Develop and maintain rolling forecasts incorporating demand, pipeline and costs. * Support leaders in making proactive course corrections. * Track key performance indicators (KPIs) to drive value creation across revenue/profit/cashflow, analyze deviations from targets, and produce insightful financial reports for senior management. * Analyze revenue, utilization and margin performance drivers. * Provide actionable insights into trends, risks and opportunities. * Benchmark BU performance against peers and market norms. * Business Partnering: * Serve as financial point of contact for BU leadership and project teams. * Analyze client/ project profitability and pricing structures. * Provide financial insights and support for strategic decision-making. * Translate complex financial information for non-finance stakeholders * Cost Management and Optimization: * Identify cost-saving and efficiency opportunities across BU operations. * Partner with leaders to track discretionary spend. * Benchmark BU cost base against internal and external best practice. * Investment Business Cases: * Collaborate with BU leaders to build and help to evaluate investment cases. * Track outcomes against expected budgets.   Qualifications: Education: * University degree in Finance, Accounting, Business, or a related field (or equivalent experience). * Professional finance qualification (e.g. ACA, ACCA, CIMA) preferred. * Minimum of 3 years of experience in a Finance role. Skills and competencies: * Strong analytical and data interpretation skills to build financial models, analyze data sets, and identify key financial drivers. * Excellent communication skills to effectively convey financial insights to non-financial stakeholders. * Proven ability to build and maintain relationships across different levels of the organization. * A proactive, collaborative, positive approach to helping the organization succeed. Good to have: * Experience within a professional services firm (ideally within management consulting) * Experience or interest in the financial services industry * Experience of our systems (e.g., Salesforce, Sage) and data visualization tools (Pigment/PowerBI).   Location and working patten: * Office-based in the same location as the AWM EUR P&L head in Paris, France. For this role it is important that this individual is co-located with the business and is able to attend key meetings in person – e.g. senior leadership meetings, strategic initiative workshops and 1:1s. We expect that on average this will require c. 3d/w in the relevant office, but this may flex up or down depending on the week.   Benefits & Compensation * Competitive base salary * Share of the profits of the business * 25 working days of paid leave + discretionary rest days granted annually (currently additional 2 days off, 27 days in total) * Lunch vouchers (10€) * Life insurance and travel insurance * Laptop and mobile phone   Our Commitment to Inclusion At Alpha, diversity, equity and inclusion are critical to our success. Our priorities show a focus on fostering an inclusive, equitable workplace where individuals are treated fairly regardless of gender or background. We welcome applications from disabled people and are committed to making our recruitment process and workplace accessible and inclusive for everyone.   Data Privacy Policy: Full details around what data we hold, why we hold it and for how long are available in our recruitment privacy statement (https://alphafmc.com/privacy-policy/).

Qonto

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ ⭐ Mission Join Qonto as a Senior Strategic Finance Business Partner and play a pivotal role in shaping our business vision. You will be the dedicated financial partner to our VP Upmarket and our Portugal Director, own the consolidation of Qonto's global revenue performance. This is a unique hybrid role, deliberately designed at the intersection of central Strategic Finance and regional business partnering, covering some of our highest-growth strategic priorities. 👩‍💻🧑‍💻 As a Senior Strategic Finance Business Partner at Qonto, you will Act as the dedicated Financial Business Partner for the VP Upmarket and Country Director, guiding them in their strategic business decisions while guaranteeing financial performance. Serve as the Regional FP&A for Portugal, managing full-cycle budgeting, forecasting, and variance analysis for both markets. Own the consolidation of Qonto's global revenue performance — act as the "control tower" for group-level financial figures, setting the cadence for deep dives and challenging business owners on their metrics. Autonomously leverage AI tools and automation to build scalable workflows, accelerate financial analysis, and improve the quality of outputs within your perimeter. 🤔 What you can expect Market/Team Context: A newly created, highly impactful hybrid role within the Strategic Finance team, supporting both central and regional scopes in a fast-scaling environment. This role was designed to cover four of Qonto's most strategic financial gaps simultaneously: Upmarket growth, new market expansion, and group revenue consolidation. Methodologies, how we work, and what we value: We apply the "Qonto Way" (inspired by Lean management) to continuously improve our processes. We value high autonomy, deep business acumen, and an assertive yet highly collaborative approach. Examples of successful projects we recently worked on: Structuring the financial framework for new market entries, building the unit economics model for the Upmarket segment, and revamping Qonto's revenue consolidation process. Tools we use: Advanced financial modeling tools, Excel/Google Sheets, Anaplan, and cutting-edge AI and automation solutions to streamline Strategic Finance processes. 🤝 About your future manager Their background: You will report directly to Nathalie, our Strategic Finance Director. She started her career in a Big 4 firm before moving into corporate FP&A roles across Business Partnering and Revenue at tech and entertainment companies like Criteo, Ubisoft, Solocal, and Activision-Blizzard. She joined Qonto and leads a talented Strategic Finance team of five people. What do they bring to the team? Nathalie brings extensive expertise in fast-growing and business transformation environments. She will support you in developing your scope, provide you with the keys to master your topics, and foster your continuous growth and learning. 🏅 About You FP&A Process Excellence: You have at least 6 years of demonstrated experience in budgeting, forecasting, variance analysis, month-end closing, and management reporting in fast-paced, scaling organizations. Financial Modeling Proficiency: You have a strong ability to build financial models, dashboards, and reporting systems from scratch, translating operational data into strategic insights. Business Partner Communication: You possess excellent interpersonal skills with the ability to align multiple stakeholders through clear financial storytelling and translate financial data into actionable insights. Stakeholder Influence & Trade-offs: You are assertive and capable of autonomously assessing cross-functional financial trade-offs, confidently escalating critical decisions to finance leadership. Multi-scope Agility: You are comfortable holding a broad and diverse scope — regional, functional, and central — and can prioritize effectively without losing depth on any axis. AI & Automation Proficiency: You autonomously use AI tools and automation techniques to build workflows and accelerate analysis, always looking for opportunities to optimize processes without waiting for direction.

ElevenLabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, scaled programs, and product expertise so we expect the scope to evolve and want someone excited to build as it does. You'll design and run the programs - onboarding tracks, lifecycle campaigns, workshops, adoption playbooks - that drive corporate and mid-market customers to activate their core use case and expand into new ones. Everything you build has to scale across a high-volume book, not be custom to one account. You'll need deep product fluency - enough to be the most credible voice in the room on how to use the product well - without ever owning an account or its technical implementation directly. This is a builder role for someone extremely analytical, comfortable running live enablement at scale, and already advanced with AI tools to automate the systems behind it. Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to: * Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case * Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're a product expert on our existing product and you're constantly the first to learn new products coming to market * Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption * Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region * Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases * Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering) * Partner with leadership on high-impact initiatives that support the local GTM team and global results Requirements * 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book * Experience with voice AI, TTS, conversational AI, or developer-facing products * A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more * You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work * Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy * Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward * Experience managing a high-volume book of business at scale, mid-market or commercial segment * Language Requirements - Must be fluent in Spanish and English   Growth Potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: * Growth Roles - Regional Adoption Lead * Other teams: Account Management, Digital CX or Deployment Strategist   Location This role is remote out Mexico, Brazil, or Argentina #LI-Remote