Workday Solutions Architect (x/f/m)

Parloa

ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.  ABOUT THE ROLE: As Parloa continues to grow rapidly within the SAP ecosystem, we're hiring an SAP Integration Architect to join our SAP Center of Excellence (CoE). This unique role sits at the intersection of enterprise SAP orchestration and high human-touch cutting edge conversational AI. You will be the field-facing SAP SME who architects, builds and deploys technical bridges and extensions between Parloa’s conversational AI platform and the SAP ecosystem, spanning SAP CX and other SAP SaaS applications, SAP BTP and SAP Business AI, as well as digital core systems, such as SAP S/4HANA and ECC. As one of our foundational SAP CoE hires, you will also participate in building and deploying Parloa's global SAP delivery practice from the ground up, creating the reference architectures, accelerators, best practices and playbooks that make Parloa’s SAP integrations repeatable at scale. AREAS OF OWNERSHIP: This role is a blend of architecture and hands-on delivery and centers on SAP integration and orchestration as the core area of ownership and conversational AI as a secondary skillset. * Own SAP integration and orchestration architectures: design and architect SAP integration and orchestration solutions spanning Parloa's AI platform, cloud and on-premise SAP estates, and non-SAP applications around digital SAP core. * Deliver across the full project lifecycle: drive discovery, build, test, and go-live, by implementing integrations and automation workflows in cloud-native and hybrid environments over SAP state-of-the-art platforms such as SAP BTP (Integration Suite incl. SAP CI, Event Mesh, API Management, Integration Advisor, Open Connectors) and on-demand over legacy ESB such as SAP PI/PO.  * Master SAP interfacing technologies: Apply deep hands-on knowledge of SAP OData and REST APIs, SOAP WebServices, RFMs / BAPIs, and ALE/IDocs, including extensibility, monitoring, troubleshooting, connectivity configuration and performance tuning. * Leverage your foundational SAP AI knowledge: apply your first hands-on experience with SAP Business AI and it's underlying components such as SAP AI Core and Launchpad, SAP Joule agents and skills to support AI-powered integration scenarios and extensibility. * Lead customer conversations on demand: Run discovery workshops and architecture discussions as the trusted SAP integration expert. * Collaborate across functions when needed: Work in tandem with Parloa's Agent Architects and FDEs, and provide technical guidance and enablement to non-SAP team members. * Contribute to global SAP practice: Turn field experience and lessons learned into accelerators, reference architectures and playbooks that improve delivery repeatability. WHO YOU ARE: * 5+ years of hands-on experience in SAP integration development and architecture incl. technical consulting, and delivering scalable integrations in live enterprise environments. * Strong hands-on experience with SAP BTP Integration Suite: analyzing and applying standard integration packages as well as designing, building, and operating end-to-end custom solutions interacting across all SAP IS services, such as SAP CI, Event Mesh, API Management, Open Connectors etc. * First experience in the field with SAP’s AI stack (e.g., SAP AI Core, SAP AI Launchpad, SAP Joule) and interoperability standards like MCP * Foundational SAP ABAP knowledge and solid Groovy scripting skills * Consulting or advisory affinity: experience guiding enterprise customers, partners, or systems integrators through solution discovery, architecture discussions, or implementation trade-offs * Project and stakeholder management skills, with passion for meeting milestones and effective communication * Entrepreneurial mindset with initiative, results orientation, and the ability to identify opportunities for impact * Ability to travel and to be on demand on-site with customers and partners for key moments like discovery workshops, architecture reviews, and go-lives * German (min. B1+) and fluent business English is required NICE TO HAVE * Exposure to Large Language Models (LLMs) and conversational design to craft effective prompts that align with desired outcomes * Exposure to customer contact center technologies, telephony and enterprise CX platforms * Familiarity with SAP architecture frameworks (Clean Core, ISA-M, Extensibility Framework) * Familiarity with the SAP CX and CRM solutions, such as SAP Service Cloud, SAP Sales Cloud etc. * Familiarity developing extensions on SAP BTP using CAP is an important, though not core, differentiator * Experience integrating non-SAP ERPs (MS Dynamics 365, Oracle NetSuite) and CRM/HCM systems (Salesforce, Workday, ServiceNow). * Foundational knowledge of a cloud platform (AWS, Azure, or GCP) and Kubernetes; programming in Python, SQL, or TypeScript/Node.js. * Foundational knowledge of SAP data and analytics (SAP BW/4HANA, SAP Datasphere, SAP Analytics Cloud). * Experience working with or for SAP system integrators or within the broader SAP partner ecosystem * Experience operating in fast-paced startup or high-growth enterprise software environments. OUR RECRUITING PROCESS: TA Screen → Hiring Manager Call → Case Study & Expert Interview(s) → Bar Raiser     ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Parloa

ABOUT PARLOA Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.   ABOUT THE ROLE As Parloa continues to grow rapidly within the SAP ecosystem, we're hiring an SAP Integration Architect to join our SAP Center of Excellence (CoE). This unique role sits at the intersection of enterprise SAP orchestration and high human-touch cutting edge conversational AI. You will be the field-facing SAP SME who architects, builds and deploys technical bridges and extensions between Parloa’s conversational AI platform and the SAP ecosystem — spanning SAP CX and other SAP SaaS applications, SAP BTP and SAP Business AI, as well as digital core systems, such as SAP S/4HANA and ECC. As one of our foundational SAP CoE hires, you will also participate in building and deploying Parloa's global SAP delivery practice from the ground up — creating the reference architectures, accelerators, best practices and playbooks that make Parloa’s SAP integrations repeatable at scale.    AREAS OF OWNERSHIP This role is a blend of architecture and hands-on delivery and centers on SAP integration and orchestration as the core area of ownership and conversational AI as a secondary skillset. * Own SAP integration and orchestration architectures: design and architect SAP integration and orchestration solutions spanning Parloa's AI platform, cloud and on-premise SAP estates, and non-SAP applications around digital SAP core. * Deliver across the full project lifecycle: drive discovery, build, test, and go-live, by implementing integrations and automation workflows in cloud-native and hybrid environments over SAP state-of-the-art platforms such as SAP BTP (Integration Suite incl. SAP CI, Event Mesh, API Management, Integration Advisor, Open Connectors) and on-demand over legacy ESB such as SAP PI/PO.  * Master SAP interfacing technologies: Apply deep hands-on knowledge of SAP OData and REST APIs, SOAP WebServices, RFMs / BAPIs, and ALE/IDocs, including extensibility, monitoring, troubleshooting, connectivity configuration and performance tuning. * Leverage your foundational SAP AI knowledge: apply your first hands-on experience with SAP Business AI and it's underlying components such as SAP AI Core and Launchpad, SAP Joule agents and skills to support AI-powered integration scenarios and extensibility. * Lead customer conversations on demand: Run discovery workshops and architecture discussions as the trusted SAP integration expert. * Collaborate across functions when needed: Work in tandem with Parloa's Agent Architects and FDEs, and provide technical guidance and enablement to non-SAP team members. * Contribute to global SAP practice: Turn field experience and lessons learned into accelerators, reference architectures and playbooks that improve delivery repeatability.   WHO YOU ARE * 5+ years of hands-on experience in SAP integration development and architecture incl. technical consulting, and delivering scalable integrations in live enterprise environments. * Strong hands-on experience with SAP BTP Integration Suite: analyzing and applying standard integration packages as well as designing, building, and operating end-to-end custom solutions interacting across all SAP IS services, such as SAP CI, Event Mesh, API Management, Open Connectors etc. * First experience in the field with SAP’s AI stack (e.g., SAP AI Core, SAP AI Launchpad, SAP Joule) and interoperability standards like MCP * Foundational SAP ABAP knowledge and solid Groovy scripting skills * Consulting or advisory affinity: experience guiding enterprise customers, partners, or systems integrators through solution discovery, architecture discussions, or implementation trade-offs * Project and stakeholder management skills, with passion for meeting milestones and effective communication * Entrepreneurial mindset with initiative, results orientation, and the ability to identify opportunities for impact * Ability to travel and to be on demand on-site with customers and partners for key moments like discovery workshops, architecture reviews, and go-lives NICE TO HAVE * Exposure to Large Language Models (LLMs) and conversational design to craft effective prompts that align with desired outcomes * Exposure to customer contact center technologies, telephony and enterprise CX platforms * Familiarity with SAP architecture frameworks (Clean Core, ISA-M, Extensibility Framework) * Familiarity with the SAP CX and CRM solutions, such as SAP Service Cloud, SAP Sales Cloud etc. * Familiarity developing extensions on SAP BTP using CAP is an important, though not core, differentiator * Experience integrating non-SAP ERPs (MS Dynamics 365, Oracle NetSuite) and CRM/HCM systems (Salesforce, Workday, ServiceNow). * Foundational knowledge of a cloud platform (AWS, Azure, or GCP) and Kubernetes; programming in Python, SQL, or TypeScript/Node.js. * Foundational knowledge of SAP data and analytics (SAP BW/4HANA, SAP Datasphere, SAP Analytics Cloud). * Experience working with or for SAP system integrators or within the broader SAP partner ecosystem * Experience operating in fast-paced startup or high-growth enterprise software environments.   WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package. Salary Range $170,000—$200,000 USD   ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: As a Data Manager in the WPP Enterprise Data Group, you will own and govern the Master Data Management (MDM) layer of the Work Management data programme. This is a new capability being established to ensure the integrity, consistency, and quality of master data that underpins WPP’s Work Management across the global agency network.   You will define and enforce data ownership, stewardship policies, and quality standards across master data entities. Our governance framework will ensure that cross-reference mappings between source systems and canonical identifiers are accurate, complete, and compliant with regulatory requirements across multiple countries.  This role requires close collaboration with multiple data teams, the ET Work Management team, data architects, and operating company stakeholders. You will establish the processes, policies, and escalation paths that enable effective master data governance at scale.  You will be joining a programme that is building the foundational data layer for WPP Work Management, directly enabling project management, resource planning, and financial reporting across the enterprise.    What you'll be doing: * Define and implement master data governance policies, standards, and procedures.  * Establish data ownership and stewardship assignments for each master data domain. * Develop and maintain the data governance framework including data quality thresholds, escalation procedures, and remediation workflows. * Define data quality rules and acceptance criteria for all master data entities. * Monitor data quality metrics and dashboards, driving continuous improvement across all datasets. * Own the resolution of cross-system data conflicts, duplicates, and integrity issues. * Oversee the integrity of cross-reference mappings between source systems and canonical identifiers. * Manage the onboarding of new agencies and source systems into the master data framework. * Ensure identity resolution processes maintain accuracy as the solution scales. * Engage with operating company data owners and business stakeholders to align on data standards and requirements. * Ensure master data practices comply with data privacy and regulatory requirements across all operating regions. * Report on data governance maturity, quality trends, and risk to programme leadership.    What you'll need: * Proven experience in master data management, data governance, or data quality management roles. * Strong understanding of MDM concepts including data ownership, stewardship, and cross-reference management. * Experience with data quality frameworks, metrics definition, and continuous improvement practices. * Knowledge of data privacy regulations (GDPR) and their implications for master data management. * Experience working with ERP or HCM data domains (Workday, SAP, Dynamics, or similar) is highly desirable. * Excellent stakeholder management skills with the ability to influence data owners and business teams. * Strong analytical skills with the ability to interpret complex data relationships and identify quality issues. * Outstanding communication and presentation skills for both technical and non-technical audiences. * Experience with Databricks, Unity Catalog, or cloud-based data platforms is an advantage. * Organised, self-motivated, and able to establish new processes in a greenfield enviroment.   Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.