Business - System Analyst

Aion Bank

WHAT WE DO? UniCredit in Poland is part of one of the largest banks in Europe, serving over 20 million Clients, including one million businesses. We are building a new banking model that combines the speed and appeal of a fintech with the strength and stability of an international financial institution. We draw on 150 years of experience and the unique expertise of our teams, acting as the Group’s pan-European innovation hub. We are creating ultra-fast and transparent banking with an “all-in-one” application and new opportunities for all Clients - individual, business, and corporate. We provide full omnichannel service thanks to a network of flagship branches in key Polish cities and our Support Center. Our greatest value is our People - a Team of creative experts who thrive in a dynamic and innovative environment. We focus on collaboration, engagement, and achieving ambitious goals. We are looking for a Frontend Developer  to join us at this pivotal moment, share our vision, and help shape the future of European banking. WHAT YOU WILL BE DOING? Front-End development combines the art of design with the art of programming. You will translate UI/UX wireframes to actual code that will produce visual elements of the application; meaning you will be taking an active role in defining how the application looks and how it works. Business does not operate in a vacuum  — you must be capable of understanding and transforming customer needs into a functional and engaging digital environment to ensure a great user experience.  We are extensively using micro frontend architecture; you will be working with ReactJS and certain libraries and components like Single SPA, Axios, final-form as well as our own Platform, which is an orchestrator for the micro frontend channel. Design and Implementation: Developing our current tools and proposing new (reusable) ones to do the job smarter, faster and better Code Review: Reviewing and evaluating code written by other developers, providing constructive feedback. Troubleshooting: Analyzing and fixing bugs, as well as optimizing application performance. Mentoring: Supporting and training less experienced team members. Technical Documentation: Creating and updating project-related and code-related documentation. SKILLS YOU SHOULD HAVE We are looking for someone with a great eye for design & details. You should have a strong understanding of the latest technologies in web design; particularly very good command in ReactJS (+ libraries) and TypeScript. A huge plus would be hands-on experience with micro frontend architecture; however, if you have none but you are a very strong frontend developer, we won’t say no - you will learn it on the job. You bring experience and knowledge in following areas: * Minimum 3 years of commercial programming experience  * Practical knowledge of npm, build tools (webpack, rollup), * Good knowledge of Git * Understanding of cloud solutions (CDN, Docker, kubernetes) would be a huge plus * Understanding of CI/CD concepts would be a huge plus, * Curiosity to go beyond own expertise domain and appetite to learn new things and approaches from others * Collaborative mindset is inevitable on this project as you will be part of a team * Good English speaking and writing skills Tech includes: TypeScript, ReactJS, Git, npm, Jest, Webpack, React Final Form, Material UI, Redux, single-spa and many others. WHAT WE OFFER You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies. You will be provided an Individual Development Budget, dedicated to enhancing your professional skills. If your role permits, we also offer flexible work location. You and your closest family will be covered with VIP-level private medical care which includes dental treatment and a hospitalisation package.  We care for our colleagues’ well being, therefore we cover psychological consultations if you ever feel you need such support.   We co-sponsor your Multisport card and cover 50% of its cost.  You will work on computer equipment that delivers the best user experience — Apple MacBook.  Our office in Warsaw offers healthy snacks throughout the day. OUR PROCESS We keep our recruiting process simple.  Step 1: Talk with one of our Recruiters about your to date experiences and ambitions Step 2: Meet with your future colleagues for a technical interview  Step 3: Meet with your Team Manager to discuss how we fit each other OUR NOTE TO YOU We are an equal opportunity employer. We stand together in nurturing a workplace that welcomes diverse thinking and inclusive behaviors. By embracing diversity of thought and making all voices heard regardless of background, we drive innovation, sustainable growth, and new business opportunities. This inclusive approach enhances our work climate, directly boosting our people's productivity, well-being, and engagement. Our Values - Integrity, Ownership, Caring - are more than just words. They are actions. Mandates. Pledges. When we all commit to these shared Values, we will deliver for our clients. And delivering for our clients - in any way, large or small - is how we fulfil our Purpose. If you are excited about working with us, we encourage you to apply - even if you're not 100% sure. We are interested in getting to know you and learning about what you bring to the table. We appreciate your time and application. Please note that we reserve the right to contact selected candidates. Good luck!

Aion Bank

WHAT WE DO? UniCredit in Poland belongs to one of the largest financial groups in Europe, serving over 20 million Clients, including one million businesses. We are building a new banking model that combines the speed and appeal of a fintech with the strength and stability of a universal bank. We draw on 150 years of experience and the unique expertise of our teams, acting as the Group’s pan-European innovation hub. We are creating ultra-fast and transparent banking with an “all-in-one” application and new opportunities for all Clients - individual, business, and corporate. We provide full omnichannel service thanks to a network of flagship branches in key Polish cities and our Support Center. Our greatest value is our People - a Team of creative experts who thrive in a dynamic and innovative environment. We focus on collaboration, engagement, and achieving ambitious goals. We are looking for a Senior IT Analyst to join us at this pivotal moment, share our vision, and help shape the future of European banking. WHAT YOU WILL BE DOING? * As an IT Analyst you will be responsible for designing and documenting new features based on input data from business owners  * Having hands-on experience with SQL, UML, BPMN you will be translating business requirements into technical documentation used by developers * Your role is also about being able to pull and analyse data from various sources like SQL Databases, Big Query, CSV’s, etc. to extract valuable information * If you are a team player who is passionate about solving problems, making things well explained and documented, someone who can use data to answer questions, someone who is known for thinking creatively and has strong analytical skills, then we’ve got a great role for you. SKILLS YOU SHOULD HAVE * Minimum 3 years of experience as an IT Analyst gained in financial institutions  * Experience from work with software engineers and testers  * Ability to prepare technical requirements based on business input * Knowledge of analytical artefacts: process modelling, user requirements documentation, functional requirements, state diagrams, examples of use case scenarios * Experience from using UML, BPMN, SQL * Knowledge of REST API, Postman tool or similar is a must have * Curiosity to go beyond own expertise domain and appetite to learn new things and approaches from others * Collaborative mindset is inevitable as you will be part of a team * Polish and English languages are a must WHAT WE OFFER You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies. You will be provided an Individual Development Budget, dedicated to enhancing your professional skills. If your role permits, we also offer flexible work location. We care for our colleagues’ well being, therefore we cover psychological consultations if you ever feel you need such support.  We co-sponsor your Multisport card and cover 50% of its cost.  You will work on computer equipment that delivers the best user experience — Apple MacBook.  Our office in Warsaw offers healthy snacks throughout the day. OUR PROCESS We keep our recruiting process simple.  Step 1: Talk with one of our Recruiters about your to date experiences and ambitions Step 2: Meet with your future Team Manager to deep dive on the role specifics and our work environment OUR NOTE TO YOU We are an equal opportunity employer. We stand together in nurturing a workplace that welcomes diverse thinking and inclusive behaviors. By embracing diversity of thought and making all voices heard regardless of background, we drive innovation, sustainable growth, and new business opportunities. This inclusive approach enhances our work climate, directly boosting our people's productivity, well-being, and engagement. Our Values - Integrity, Ownership, Caring - are more than just words. They are actions. Mandates. Pledges. When we all commit to these shared Values, we will deliver for our clients. And delivering for our clients - in any way, large or small - is how we fulfil our Purpose. If you are excited about working with us, we encourage you to apply - even if you're not 100% sure. We are interested in getting to know you and learning about what you bring to the table. We appreciate your time and application. Please note that we reserve the right to contact selected candidates. Good luck!

Newrelic

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Job Title: Business Systems Analyst Your opportunity:  New Relic is looking for an experienced Business Systems Analyst to play an essential role in supporting our Global Technical Services organization (GTS). The primary focus of the role will be supporting ongoing strategic initiatives, systems enhancements, change requests, and permission requests while contributing to testing and change management in preparation for production releases in Salesforce.  The Business Systems Analyst will be part of the GTS Enterprise Systems team at New Relic, working side by side with the Program Manager, other Business Systems Analysts, and development teams to deliver high-quality solutions. As the Business Systems Analyst, you will handle enterprise aspects of our Salesforce Service Cloud platform. To be successful, you’ll need a deep understanding of Global Tech Support business processes and translate them into Service Cloud systems requirements, build effective solutions, and ensure the full adoption of the Service Cloud platform and integrations. What you’ll do:  * Collaborate with Program Managers to translate business needs into clear user stories, acceptance criteria, and build-ready specifications for engineering teams. * Create visual system and process documentation such as wikis, flows, and wireframes to support all requirements. * Partner with Engineering teams to scope and implement new Salesforce features, ensuring alignment with business objectives and technical best practices. * Own the end-to-end testing lifecycle, including User Acceptance Testing (UAT), to ensure the quality and stability of all system enhancements prior to deployment. * Design and implement performance metrics and reporting dashboards to track project ROI, system adoption, and the impact of build iterations. * Drive change management and user enablement strategies, creating documentation and training resources to maximize platform adoption across the organization. * Provide internal system support for Salesforce platforms, managing incoming requests and resolving operational issues to minimize downtime. * Perform system administration, including user management, data hygiene, and configuration updates, to maintain optimal platform health and data integrity. * Manage third-party integrations (e.g., Sharefile, EzProtect, AWS Connect), ensuring seamless interoperability and consistent performance within the Salesforce ecosystem. Requirements for this role include: * 4+ years of professional experience in a Business Analyst, Systems Analyst, or equivalent role * 3+ years of hands-on expertise with Salesforce platforms, including Service Cloud, Experience Cloud, Sales Cloud, and Agentforce * At least 2 years of project management or analysis-focused experience is highly preferred * Deep business acumen regarding Technical Services and Support operations * Proven capability in drafting comprehensive requirements, user stories, functional specifications, and business process documentation * Exceptional skills in communication, critical thinking, problem-solving, collaboration, and stakeholder management * Demonstrated capability to articulate technical issues clearly and resolve problems across all organizational tiers * Highly proficient at managing and balancing competing priorities effectively * Practical experience working with Jira and participating in scrum events   Bonus points if you have:  * Salesforce Certified Business Analyst or other Salesforce certification preferred * Experience building Salesforce testing automations * Familiarity with Revenue Operations team structures and processes * Familiarity with support entitlement structures  Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy