Customer Engineer, India (Based in Mumbai)

Cloudflare

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS * Remote, India RESPONSIBILITIES * Lead the technical customer-facing organization in India, reporting into APAC Customer Engineering leadership, and is accountable for building a high-performing, AI-augmented technical go-to-market team that drives new business, adoption, retention, and expansion. * This role is both a people leadership role and a commercial technical leadership role. It is designed for a leader who can coach customer-facing technologists, shape regional technical strategy, and partner closely with sales, product, and customer success to deliver measurable business outcomes. * Lead and develop the India Customer Engineering team across enterprise and strategic accounts. Act as a player-coach: maintain strong individual technical contribution while enabling the team. * Serve as the point of reference for the team on complex customer architecture, escalations, and solution design. * Own regional technical strategy for discovery, demos, architecture design, PoCs, onboarding support, QBRs, renewal support, and expansion plays. * Partner with Account Executives to drive technical validation and help close new business. * Keep workloads balanced, support onboarding of new team members, and ensure the team is set up for success. * Conduct regular 1:1s, provide constructive feedback, and coach team members on discovery, solution architecture, executive communication, and business-value translation. * Build and run the operating cadence for pipeline inspection, technical deal support, adoption reviews, and account expansion planning. * Hire, retain, and develop top CE talent; build succession plans and bench strength. * Facilitate cross-team coordination with Sales, Product, Engineering, and Customer Support to resolve issues quickly and keep customers moving. * Surface regional feedback, product gaps, and competitive insight to product and engineering. Represent Cloudflare in executive customer meetings, regional events, and partner discussions. DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * Demonstrated experience in customer-facing technical roles such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering. * Demonstrated people leadership experience, including second-line leadership, hiring, coaching, and performance management. * Experience working with enterprise customers in India or APAC. * Strong technical breadth across security, networking, cloud infrastructure, enterprise architecture, and developer platforms. * Proven commercial mindset with experience in quota-carrying or revenue-aligned motions. Strong executive presence and ability to bridge technical depth with business outcomes. Comfort working in a fast-moving, AI-enabled operating model. * Experience with hyperscaler ecosystems or cybersecurity vendors. * Hands-on experience with Cloudflare's developer stack, especially Workers AI and AI Gateway. Applied AI experience, including prompt engineering, LLM orchestration, or RAG. * Coding/scripting fluency in Python, JavaScript, or similar languages. * Relevant certifications such as AWS, Azure, GCP, Palo Alto, ISC2, or ISACA. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Jellyfish

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand. Job Description Google Cloud (GCP) & AI Instructor Jellyfish is a full-service global digital agency, combining strategy, creative, data, and media buying and planning expertise with technology under one integrated roof. We are the unconventional global marketing partner of the future. We are an award-winning training company, having previously claimed the Google Cloud Specialisation Partner of the Year for Training, as well as being voted best training partner by Google for both EMEA and North America. As part of the Brandtech Group, we’re at the forefront of the deployment of GenAI tools across every aspect of what we do, and in PencilPro we have the world’s No 1 generative AI platform, revolutionising the process of creative production, distribution, and performance prediction. Capability Overview This role sits within the training team, a specialist function within the business that provides a range of courses and educational services covering over 250 digital marketing topics, including social media, search, cloud, and AI. As part of our award-winning team, you will be working exclusively for one of our premier customers. Role Overview We are looking for an all-around Google Cloud expert with a strong interest in Machine Learning, Data Engineering, and AI to join our team of instructors. It is important to highlight that this role operates exclusively within Google Cloud. You will be working hands-on with GCP products as an extension of the Google Cloud team to deliver training anchored entirely in the Google Cloud ecosystem. You will be an exceptionally strong expert in Gemini Enterprise and the Google Cloud AI curriculum in general. Because the Gemini Enterprise product is evolving very quickly, you must have in-depth, up-to-the-minute knowledge of the platform. You will be instrumental in helping us deliver courses covering the AI training curriculum, both to clients based in India and beyond. Please note this will be a 12-month fixed-term contractual position Your primary responsibilities will include: * Global Training Delivery: Deliver a high volume of virtual classroom training globally, supporting customers across APAC. On occasion this may also extend into EMEA, and the US. This requires working flexible hours outside of your standard time zone. * Occasional In-Person Delivery: Provide face-to-face training to clients within the Indian region, with occasional travel to deliver courses overseas. * Advanced Google Cloud AI Curriculum Delivery: Deliver advanced-level GCP and AI courses. You must be an expert navigating Google Cloud / Gemini Enterprise to teach deep technical topics, including: * Accelerating Enterprises with Gemini Enterprise: Teaching the Agentic Workplace Transformation Priority Play, including how to build no-code agents with Agent Designer, utilize Gemini Code Assist, and leverage NotebookLM within Google's ecosystem. * Building Generative AI Applications with Vertex AI: Guiding learners on building RAG applications on Google Cloud, choosing embedding stores, fine-tuning models in Vertex AI Model Garden, and generating media content using Google models like Imagen, Veo, and Chirp. * Deploying Multi-Agent Systems: Instructing engineers on using the Google Agent Development Kit (ADK) to build complex agents equipped with tools, and deploying them to Vertex AI Agent Engine. * Building Vertex AI Search and Gemini Enterprise Apps: Training users to create data stores, configure search results for Vertex AI, and build media search and recommendation engines. * Build Agents with CX Agent Studio: Teaching conversational architects how to design AI agents, implement evaluations, and escalate to human agents through Google Cloud CCaaS and Gemini Enterprise for Customer Experience. * Any of the courses in the Gemini Enterprise and AI curriculum. * Curriculum Expansion: On occasion, you may be required to help develop materials for teaching new Google Cloud courses. * Continuous Learning: Take responsibility for keeping pace with GCP technology and product development, particularly the rapidly evolving Gemini Enterprise. Qualifications * Exceptional Google Cloud & AI Expertise: You must be an absolute expert in Gemini Enterprise and the GCP AI curriculum. Ideal candidates will also understand the competitive landscape (e.g., Amazon, Microsoft Azure). * Training Delivery: Comfortable presenting and delivering multiple-day-long training sessions both in the classroom and online. Must be adept at training enterprise-level clients on how to develop or diversify their current skill sets using Google Cloud. * Certifications: You will need to hold relevant GCP professional certifications; obtaining the Google Cloud Professional Data Engineer and Machine Learning Certifications as a minimum is required. Additionally, holding relevant certifications from the wider Google range is highly advantageous. Specific tracks that would be a distinct advantage include: * Cloud Platform Architect Track * Cloud Developer Engineer Track * If you are already a Certified Google Cloud Instructor, that would be wonderful (though we can help you achieve this if you are not). * Communication: An excellent writer and communicator who is comfortable speaking to advanced audiences, large groups, and leadership teams, and who can clearly communicate processes and strategies. * We Are Insight-Driven & Curious: We ask smart questions, challenge assumptions, and use insight and data to shape better solutions and stronger propositions. * We Are Collaborative & Accountable: We work openly across teams, take ownership of our commitments, and hold ourselves accountable for delivering results. * We Act With Pace & Purpose: We move quickly and decisively, prioritising what matters most to drive momentum, progress opportunities, and close value. * Flexible Mindset: Comfortable with working flexible hours to accommodate global delivery via virtual classrooms and able to travel occasionally globally. Please do not apply if you are looking for a standard 9-5 role. * Highly Organized: Possesses the ability to work on multiple projects at once while actively developing our product range. * Client-Centric Mindset: Anticipates customer needs, asks insightful questions, and proactively recommends solutions that create genuine value and long-term partnerships Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English. Additional Information Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs. 💫 Custom Work Environment: work flexibly in a rotational shift schedule. 📈 Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn. Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.

Blenheim Chalcot

Location: Mumbai, India (Andheri East) Description: We’re hiring Senior Software Engineers to lead the design and delivery of robust, scalable, and production-grade data systems across a high-growth, multi-venture environment. This is a high-impact leadership role for someone who thrives in hands-on build mode, and who can scale technical delivery without losing speed, quality, or ownership. If this is interesting, we would love to hear from you!   ABOUT BLENHEIM CHALCOT Blenheim Chalcot India is part of Blenheim Chalcot a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding £1.8 billion, and boasts total portfolio sales of over £500 million.   THE ROLE We’re hiring Senior Software Engineers to build scalable products, tools, and systems across our portfolio companies. This is a high-impact role for someone who thrives in hands-on engineering, writes maintainable code, and is deeply motivated by solving real-world problems with technology. You’ll work closely with product and engineering colleagues in both Mumbai and London, driving delivery within a specific business. If you're passionate about engineering craft, product-led development, and delivering systems that scale, we’d love to hear from you.   BEHAVIOURS THAT WE LOOK FOR  * Solve problems rigorously, not reactively - breaking them down into tractable elements and considering multiple paths to resolution. * Write clean, defensive code with clear structure and minimal complexity. * Think about testing and observability early, automating meaningful tests and implementing relevant metrics/logging. * Design systems for operations, not just development - considering CI/CD, resilience, cost, and scalability from day one. * Use data to guide decisions, validating design impact, performance, and real user outcomes.   KEY RESPONSIBILITIES Working within our Engineering Centre of Excellence in Mumbai, you can expect to: * Build and maintain scalable services, data pipelines, and backend systems. * Write readable, efficient code and collaborate closely in code reviews. * Automate robust test coverage (unit, integration, and/or contract tests). * Implement data models used by analysts and ML teams; ensure schema evolution and data integrity are maintained. * Participate in system design sessions and contribute to architectural discussions. * Debug production issues across multiple services and layers of the stack. * Contribute to CI/CD pipelines and infrastructure-aware development practices.   OPPORTUNITY This is an excellent opportunity for experienced engineers looking to step up their scope and impact. You’ll join a collaborative team with exposure to modern engineering practices, GenAI-enabled systems, and business-critical data products. You'll be part of a global network, shaping real customer outcomes.   ABOUT YOU We are seeking to onboard candidates with a proven track record in engineering, demonstrating strong technical leadership skills and a passion for building high-quality, scalable products. Excellent teamwork, adaptability, and a strategic mindset are essential to being successful in this role. THE IDEAL CANDIDATE We are looking for candidates who bring: * Strong proficiency in at least one modern programming language (e.g., Python, Java). * Experience with both SQL and NoSQL databases; schema design and query optimisation. * Comfort with cloud platforms such as AWS or Azure (e.g., S3, Redshift, Glue, Synapse). * Familiarity with CI/CD practices, automated testing, and observability. * Knowledge of data structures, algorithms, and their real-world trade-offs. * A proactive mindset: ready to take ownership, iterate fast, and learn continuously. * Great communication and teamwork skills – particularly in cross-functional settings.   PROCESS We have a rigorous, but streamlined recruitment process, which respects the time of candidates and portfolio companies alike. This process starts with a 30-minute call with our Talent Acquisition team and a member of the Engineering Centre of Excellence, followed by further interviews with the Engineering Centre of Excellence team. Please note that our roles are primarily office based, with modern and well-connected office location in Andheri East. #LI-PS1