Honor Technology · Remote Position
Hiring Associate
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and ...
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor
provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio
includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global
franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care,
and a commitment to aging on your own terms.
Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.
Our Care Pro Hiring Associate team manages a high-volume hiring pipeline, helping Care Professional candidates navigate from
application through onboarding completion. This role is critical in building rapport with candidates, providing proactive and
reactive support, and ensuring all required documentation is accurate and compliant for state and national regulations. Hiring
Associates are accountable for meeting key hiring KPIs, including conversion rates, time-to-hire, and weekly hiring goals, by
combining personalized engagement with operational excellence. In addition to direct candidate support, this role provides central
operational support by co-managing voicemails, tickets, and emails from candidates needing assistance. The Hiring Associate plays
a pivotal role in ensuring priority candidates move efficiently through a tech-enabled, hiring process, leveraging automated
workflows to remove barriers and drive hiring outcomes.
This is a fully remote role. You can work from anywhere in the US but you must be able to work the current available shift based
on your respective time zone.
We are currently hiring for the following shift: Friday - Tuesday 6AM - 3PM CT OR 7AM - 4PM CT.
(Must be able to work weekends and a full 5 day schedule)
Responsibilities:
- Provide proactive and reactive support to candidates, addressing barriers, answering questions, and guiding candidates through
critical hiring milestones to increase conversion.
- Monitor and manage candidate progression through various systems, proactively intervening where necessary to ensure priority
candidates move efficiently through the funnel
- Review submitted documents and conduct all state-regulated compliance checks for each qualified candidate, ensuring
documentation meets audit standards for state and national requirements.
- Proactively re-engage candidates, seek referrals, and utilize strategies to increase hiring in high-need markets
- Provides central operational support by co-managing voicemails, tickets, and emails from Care Pros needing assistance
throughout the hiring process, ensuring timely and accurate resolution of inquiries.
- Actively participate in ongoing pilots and experiments designed to improve hiring outcomes, including testing new assessment
methods, referral strategies, or workflow changes.
QUALIFICATIONS & COMPETENCIES
- High School Diploma or GED
- 2+ years of experience in a recruiting, hiring, onboarding, sales or customer support role managing a high volume of candidates
or clients
- Strong experience building rapport and providing exceptional customer service through phone, text, email, and virtual
interactions
- Excellent verbal communication skills; able to convey complex hiring and compliance information clearly to candidates, both
one-on-one and in group settings
- Strong organizational skills to manage multiple candidates at various stages, tracking their progress and providing timely
follow-up to meet hiring goals
- Excellent attention to detail to review candidate documentation for compliance and accuracy, ensuring readiness for state and
national audits
- Strong problem-solving skills; able to identify and resolve candidate barriers, escalate when necessary, and keep hiring
timelines on track
- Demonstrated ability to manage competing priorities and workload independently, with proactive escalation when additional
support is needed
- Adaptable to change and comfortable working in a fast-paced, evolving environment; willing contributor to continuous
improvement efforts and pilot projects
- Strong technical aptitude; able to learn and navigate applicant tracking systems, CRM tools, and other hiring automation
platforms efficiently
- Preferred: Experience in home care, caregiving, or regulated industries requiring compliance documentation
Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first
company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.
Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical,
dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life
Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental
health benefits, wellness program, and discount program.
Hourly Hiring Range
$25.30—$28.80 USD
At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion,
and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race,
color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or
belief.
Roll
Hiring Associate
Kategori
Care Pro Recruiting
Plats
Publicerad
10 juli
Sista ansökningsdag
16 augusti