
Sona · Remote - UK/Europe
3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose betwee...
3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations
are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most
important part of their businesses - their people.
Enter Sona: the next generation of AI-native, frontline workforce management. We've built an end-to-end platform covering
Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more
intelligently and empower their teams.
In under 5 years, we've already made a deep impact on the lives of over 100k frontline workers and the operation of their
organisations, grown the team to 140+, and secured over $100M in funding from notable VCs, including our Series B led by N47
alongside Felicis, Northzone, and Gradient Ventures (Google).
It's a hugely exciting time to be joining the team as we're still small enough that you'll have a significant impact on the
company's growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits
in place. More on working at Sona here.
About the Role
We're hiring Senior Software Engineers to join our product teams and help build the next generation of workforce management. This
isn't a traditional engineering role - at Sona, engineers are deeply embedded in the product development process, working directly
with customers to understand their pain points and turning those insights into shipped solutions.
AI tooling is central to how we work. Coding agents produce the majority of our code, and your job is to direct, correct, and
architect - not type every line yourself. You'll use tools like Claude Code, Cursor, or similar as a core part of your daily
workflow, and we'll assess that proficiency as part of the interview process. To do that well, you need strong Elixir expertise -
enough to know when an agent's output is wrong and how to fix it.
Day to day, you'll work within a cross-functional product team with significant autonomy over how to reach outcomes. You'll
participate in defining features and scope from PR FAQs and kick-off conversations rather than picking up fully specified tickets.
You'll also have the opportunity to rotate across different product domains throughout the year - scheduling, payroll, HR, staff
engagement - giving you breadth that most engineering roles don't offer.
This role is remote-first for anyone based in a European timezone, with quarterly in-person team alignment sessions and client
workshops in London. It's not a fully isolated remote setup - you'll need flexibility to travel for the moments that matter.
Responsibilities
scratch
real problems
between the ideal solution and the right one for now
Requirements
articulate your workflows and demonstrate them under pressure
customers directly
consciously
company, or familiarity with HR/workforce management domains
Benefits
Note: this represents a typical salary and benefits package for a UK-based, full-time employee. Exact details may vary based on
location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the
Talent team to clarify the available benefits for you.
3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce management. We've built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more intelligently and empower their teams. In under 5 years, we've already made a deep impact on the lives of over 100k frontline workers and the operation of their organisations, grown the team to 140+, and secured over $100M in funding from notable VC's, including our Series B led by N47 alongside Felicis, Northzone, and Gradient Ventures (Google). It's a hugely exciting time to be joining the team as we're still small enough that you'll have a significant impact on the company's growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits in place. About the Role You'll join a two-person ML team and a forecasting system making half hourly demand predictions across diverse targets for multiple restaurant chains. Our forecasting models enter into a complex environment with key machine and human decisions being made on their predictions, facing feedback loops and a highly variable environment. The system works - the challenge now is scaling it from a handful of clients to 100s. You'll own client launches end-to-end: validating data, selecting models, running UAT, going live, and monitoring performance afterwards. You'll join client calls, build relationships, and understand what actually matters on the ground - not just whether the model is accurate, but whether the kitchen prepped the right amount of food. You'll love this role if: * You enjoy taking ownership of the product and outcome end-to-end. Machine learning at Sona is a success if we have happy clients running successful businesses as well as the models which are best in industry * You have a focus on solving the problem and when given the choice between "complicated and shiny" vs "get something simple in front of a user", you choose the latter * You're excited by working with our industry experts to really understand what's happening in our client's businesses and the realities of working there * You see beyond the data to the world that resulted in this data generating process, the issues that come with it and the opportunity that it gives us * You're experienced in and excited by taking a machine learning project from business idea to deployed production system * You default to AI tools for development and you're excited by what they can achieve for ML. You use Claude Code, Cursor, or equivalent daily - not as a novelty, but as your standard working mode Our role won't be for you if: * You're hoping to do research and publish research papers as a key element of the work that you do * You're looking to move into a less technical, more managerial role * You're keen to get your hands on fancy new technology X and apply it to something * You prefer to work on one thing and make it perfect before moving on - the role requires pragmatism, parallelism, and iterative improvement Requirements You'll need these skills/experience to be successful: * Production ML experience, with a track record of deploying ML systems that handle messy data, fail gracefully, and need monitoring * Strong ML fundamentals - you can reason about trade-offs in practice, explain the "why" behind feature and model choices, and make good judgement calls when something unexpected happens * Client-facing deployment experience - you've personally owned an ML deployment end-to-end and are comfortable on calls with non-technical stakeholders * Strong programming skills in Python, including the ML/scientific Python stack (e.g. numpy, scikit-learn) * Daily use of AI development tools (Claude Code, Cursor, Copilot or equivalent) as your default working mode It would be great if you have experience in some of these areas too: * Forecasting, time-series, or demand-planning - someone who understands lag features, calendar effects, and evaluation integrity intuitively will ramp significantly faster * Our stack: Python, scikit-learn, MLflow, Docker, GCP * A small team where ownership is wide and context-switching is normal Benefits * Salary: £95,000-£110,000 * Fully remote (European timezones) * Share options * 35 days annual leave (25 days standard plus 10 flexible public holiday days) * Extra day of leave for every year of service * Pension contributions matched up to 5% * Comprehensive health insurance * Enhanced parental leave & pay * Salary sacrifice childcare scheme (Workplace Nursery) * Co-working space stipend for those based outside London * Bi-annual all expenses paid team retreats * The latest Macbook and equipment budget for your home office * Professional development budget * Unlimited free books Note: this represents a typical benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.
About Us: Lunar is a stealth technology company building a new type of software platform for health systems. We are on a mission to revolutionize healthcare with cutting-edge, AI-powered software designed to help every hospital deliver world-class care for their patients. Our platform is already the core backbone of health systems today, transforming clinical and operational workflows at scale with the world’s first AI-native hospital information system. This next-generation platform is a fundamental rebuild of the information infrastructure that runs health systems. All of it – from doctors, nurses, pharmacists, lab technicians, coders, billers, supply chain, and even patients – Lunar’s software powers everything, soup-to-nuts. We believe that this mission is the moon landing of healthcare – something so consequential and ambitious that most people believe it to be impossible. Backed by Silicon Valley’s preeminent venture capital firms, we believe in the power of a high performance team of seasoned professionals operating at the peak of their abilities. We value people who are driven, curious, have sound judgement, and care about doing the best work of their careers. We run hospitals on Elixir. We’ve embraced Elixir for its fault tolerance, concurrency, and scalability - essential for handling real-time patient data in mission-critical settings like Emergency Departments, ICUs, and Operating Rooms. We are looking for a Senior Software Engineer who’s excited to tackle some of the hardest technical problems in healthcare - and do it with a fast-moving, and deeply mission-driven team. If you care about writing clean, robust code and want to rebuild from scratch the software infrastructure of modern hospitals, we’d love to talk. Here are some deep technical problems you may tackle in your first 6 months: * Modern cloud architecture, built from scratch: We have no legacy systems to untangle. We’re designing a modern cloud-native platform with Elixir at its core. * Develop a radically better access control system for clinical data: Create a modern access control system with fine-grained permissions that respects clinical data structure and patient data ownership, while enabling population-level insights for better public health. * Keep hospitals online 24/7 - no matter what: Design and ship infrastructure that can handle rolling deployments, failover, and real-time data sync in environments where downtime isn’t an inconvenience - it’s a risk to patient care. * Bridge the gap between software and hardware: Architect a next-generation integration engine to connect ventilators, bedside monitors, imaging equipment, lab equipment, and more - reliably and in real time. * Push hospital workflows into the modern age: Rethink how data moves between nurses, doctors, and administrators - and turn confusing, click-heavy workflows into fast, intuitive experiences. Your Experience: * Minimum of 6 years of professional software engineering experience. * Proficiency with object oriented and functional programming, with the ability and willingness to use and adopt new technologies. We use tools such as Phoenix, Elixir, Python, Erlang, Javascript, and more. * Strong ability to work in a fast-paced, collaborative, and innovative team environment. * Exceptional problem-solving skills, with a track record of tackling challenging engineering problems. * Intellectually curious with a growth mindset - able to tackle entirely novel challenges that lack prior precedent through applying strong fundamentals and first principles thinking. * Familiarity with open-source technology and a desire to explore and experiment with new solutions. * Experience building 0-1 with a strong product sense. * Excellent communication skills and the ability to articulate technical decisions, trade-offs, and best practices. * A passion for making a meaningful impact in the healthcare industry through software innovation is a plus. Hospitals are some of the most complex, under-served environments in all of tech. We’re bringing the best of modern software practices to an industry that’s been left behind - and building tools that clinicians love, not tolerate. If you’re an engineer who wants to work on meaningful problems with real-world impact, this is your chance. At Lunar, we know our greatest strength is the diverse blend of backgrounds, experiences, and ideas that our team members contribute. We’re passionate about healthcare, but we are also passionate about creating an inclusive workplace where every unique talent and perspective is not just respected, but celebrated. We thrive on embracing differences and are fully committed to fostering a fair, supportive, and dynamic environment where everyone has the opportunity to shine. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
About Us: Lunar is a stealth technology company building a new type of software platform for health systems. We are on a mission to revolutionize healthcare with cutting-edge, AI-powered software designed to help every hospital deliver world-class care for their patients. Our platform is already the core backbone of health systems today, transforming clinical and operational workflows at scale with the world’s first AI-native hospital information system. This next-generation platform is a fundamental rebuild of the information infrastructure that runs health systems. All of it – from doctors, nurses, pharmacists, lab technicians, coders, billers, supply chain, and even patients – Lunar’s software powers everything, soup-to-nuts. We believe that this mission is the moon landing of healthcare – something so consequential and ambitious that most people believe it to be impossible. Backed by Silicon Valley’s preeminent venture capital firms, we believe in the power of a high performance team of seasoned professionals operating at the peak of their abilities. We value people who are driven, curious, have sound judgement, and care about doing the best work of their careers. We run hospitals on Elixir. We’ve embraced Elixir for its fault tolerance, concurrency, and scalability - essential for handling real-time patient data in mission-critical settings like Emergency Departments, ICUs, and Operating Rooms. We are looking for a Senior Product Engineer who’s excited to tackle some of the hardest technical problems in healthcare - and do it with a fast-moving, and deeply mission-driven team. If you care about writing clean, robust code and want to rebuild from scratch the software infrastructure of modern hospitals, we’d love to talk. Here are some deep technical problems you may tackle in your first 6 months: * Modern cloud architecture, built from scratch: We have no legacy systems to untangle. We’re designing a modern cloud-native platform with Elixir at its core. * Develop a radically better access control system for clinical data: Create a modern access control system with fine-grained permissions that respects clinical data structure and patient data ownership, while enabling population-level insights for better public health. * Keep hospitals online 24/7 - no matter what: Design and ship infrastructure that can handle rolling deployments, failover, and real-time data sync in environments where downtime isn’t an inconvenience - it’s a risk to patient care. * Bridge the gap between software and hardware: Architect a next-generation integration engine to connect ventilators, bedside monitors, imaging equipment, lab equipment, and more - reliably and in real time. * Push hospital workflows into the modern age: Rethink and rewire how data moves between nurses, doctors, and administrators - and turn confusing, click-heavy workflows into fast, intuitive experiences. Your Experience: * Minimum of 10 years of professional software engineering experience. * Proficiency with object oriented and functional programming, with the ability and willingness to use and adopt new technologies. We use tools such as Phoenix, Elixir, Python, Erlang, Javascript, and more. * Strong ability to work in a fast-paced, collaborative, and innovative team environment. * Exceptional problem-solving skills, with a track record of tackling challenging engineering problems. * Intellectually curious with a growth mindset - able to tackle entirely novel challenges that lack prior precedent through applying strong fundamentals and first principles thinking. * Familiarity with open-source technology and a desire to explore and experiment with new solutions. * Experience building 0-1 with a strong product sense. * Excellent communication skills and the ability to articulate technical decisions, trade-offs, and best practices. * A passion for making a meaningful impact in the healthcare industry through software innovation is a plus. Hospitals are some of the most complex, under-served environments in all of tech. We’re bringing the best of modern software practices to an industry that’s been left behind - and building tools that clinicians love, not tolerate. If you’re an engineer who wants to work on meaningful problems with real-world impact, this is your chance. At Lunar, we know our greatest strength is the diverse blend of backgrounds, experiences, and ideas that our team members contribute. We’re passionate about healthcare, but we are also passionate about creating an inclusive workplace where every unique talent and perspective is not just respected, but celebrated. We thrive on embracing differences and are fully committed to fostering a fair, supportive, and dynamic environment where everyone has the opportunity to shine. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.