Senior Internal Communications Manager

FREENOW

Location: Hamburg  We are looking for a Senior Internal Communications Manager (f/m/d) to lead the development and execution of internal communication across the European region. As the internal voice of the company, you will work closely with regional stakeholders and global teams to ensure alignment and consistency of communication across markets. Operating as a senior individual contributor with a high degree of autonomy, you will play a key role in strengthening employee engagement, reinforcing company culture, and supporting Freenow’s strategic business priorities while positioning the company as an employer of choice. ---------------------------------------------------------------------------------------------------------------------------------- YOUR DAILY ADVENTURES WILL INCLUDE: * Build and execute internal communications strategies across Europe to inform, engage, and align employees with business priorities * Design and lead internal communication campaigns that reflect regional needs while staying aligned with global direction * Plan, create, and deliver clear and engaging communication across key channels such as Slack, All Hands meetings, email, and intranet * Roll out and adapt global communication to ensure local relevance and impact * Work closely with senior leaders and cross-functional teams to shape messaging and ensure consistency across the organization * Develop compelling storytelling and campaigns that bring the company’s culture, strategy, and people to life * Manage the communication calendar, ensuring clear prioritization and timely delivery of key messages * Improve internal communication infrastructure by introducing new tools, formats, and ways of working, including leveraging AI where relevant * Act as a trusted advisor on sensitive and complex communication topics, including change management initiatives * Strengthen company culture through effective communication, events, and dialogue formats ---------------------------------------------------------------------------------------------------------------------------------- TO BE SUCCESSFUL IN THIS ROLE: * University degree in Marketing, Communications, Journalism, Business Administration, or a related field * 5–7+ years of experience in internal communications, corporate communications, or employer branding, ideally in a multicultural and matrixed environment * Proven experience in developing and implementing internal communication strategies across multiple channels and formats * Strong experience working with senior stakeholders and influencing across different levels of the organization * Excellent writing and storytelling skills, with the ability to translate business priorities into clear and engaging narratives * Experience with digital communication tools and platforms such as Slack, MS Teams, or intranet systems * Familiarity with AI tools and technologies that enhance communication effectiveness and content creation * Fluent in English; German is a strong plus ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & PERKS IN A NUTSHELL: * Flexible working arrangements * LinkedIn Learning * Sabbatical & special leave policies * WeRoad partnership * Birthday, 24th + 31st December off * Short term EU work policy * Mobility Credit * Health Insurance * Employee assistance program     Plus more local benefits depending on your work location!   ---------------------------------------------------------------------------------------------------------------------------------- DIVERSITY, EQUITY & INCLUSION: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.  ---------------------------------------------------------------------------------------------------------------------------------- ABOUT FREENOW: We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport.Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive.Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.

ICE

ABOUT ICE SERVICES ICE Services is a music technology company built by rightsholders, for rightsholders. We simplify the complexities of the music royalty chain through an innovative suite of licensing, processing, and copyright services, enabling our customers to accurately and efficiently compensate songwriters and composers for the use of their works.  A joint venture between PRS, STIM, and GEMA, ICE Services is the result of a big vision for the industry that harnesses years of combined experience in the multi-territory music market. Serving over 330,000 rightsholders and leveraging a copyright database comprising 55 million musical works, ICE Services’ operations touch 250+ territories to distribute more than €1bn in royalties per year, with a total of over €5bn distributed to date.   We’re based in the UK, Germany, and Sweden.     ABOUT THE ROLE As the Internal Communications Manager, you will ensure employees across the organisation are informed about the company’s strategy, mission, goals and key updates. You will manage internal activities, support events and digital content to elevate the ICE Services brand, communicating across multiple channels including the staff intranet, email bulletins, social media and newsletters. Working closely with senior executives and the External Communications Manager, you will lead and deliver key elements of ICE Services' communications strategy. The ideal candidate is a skilled storyteller with a passion for creating engaging experiences, helping to build a strong, collaborative culture that connects and inspires employees. This is an exciting opportunity to take ownership of high-impact communications projects within a dynamic, international company operating at the forefront of the music industry.   KEY RESPONSIBILITIES: Internal Communication * Establish and lead the internal communications strategy. * Ensure organisational initiatives and projects are effectively communicated to employees and stakeholders. * Plan, edit and produce content across a range of internal communications channels, including the staff intranet, newsletters and employee publications. * Use internal social media channels to engage and inform employees. * Draft messages, presentations and scripts for internal communications in both written and spoken formats. * Ensure consistency of messaging across all internal channels and alignment with external communications. * Manage internal communications responses during crisis situations, supporting organisational reputation. * Advise senior management of developments throughout the organisation, either face to face or through regular written communication * Deliver presentations at company events when required. Digital Content * Collaborate closely with the External Communications Manager on LinkedIn content and strategy, providing input and support for internally relevant posts and announcements. * Brief and liaise with graphic designers to develop visuals that support internal communication. Administrative Tasks * Manage the internal communications budget, including tracking spend and processing invoices and contracts. * Support the development and implementation of processes for staff attendance at industry events. * Contribute to development and maintenance of guidelines.   REQUIREMENTS AND QUALIFICATIONS: Relevant experience * Experience in internal communications, employer branding, media management or a related field. * Proven expertise in corporate communications and/or public relations. * Proven recent experience in internal communications within a medium-sized organisation, gained over several years. * Excellent writing and editing skills, with strong attention to detail and the ability to identify and develop compelling stories from across the organisation. * Experience developing, executing and analysing social media and corporate communications strategies. * Familiarity with a range of communications channels, including corporate intranets and social media platforms. * Strong critical thinking skills combined with a hands-on approach. * Comfortable working in a fast-paced environment and confidently engaging with and advising senior internal stakeholders. * Ability to tailor content for different audiences, demonstrating a strong understanding of messaging, positioning and stakeholder needs. * Native-level proficiency in English. Person Profile * Proactive self-starter who thrives in a collaborative and fast-paced environment. * Excellent interpersonal skills and strong cultural awareness. * Creative thinker with a strategic mindset. * Flexible, solutions-oriented, and detail-driven.   WHAT WE OFFER: * Competitive local benefits based on your location * We promote flexible working regarding time and/or place * Both mental and physical health initiatives * Corporate pension scheme  * Comprehensive training and development opportunities  * Industry insider events, team socials and company events * Enhanced holiday allowance  We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic.  We are committed to making all stages of our recruitment process accessible to candidates with disabilities. Please speak to our recruitment team and we will work with you to make reasonable adjustments to ensure you can perform at your best throughout your application.

ILIAS Solutions

OPPORTUNITY Internal Communications Specialist – ILIAS Solutions   As an Internal Communications Specialist, you don’t just write communications. You build how ILIAS communicates internally. ILIAS is growing rapidly. With over 20+ nationalities, teams are spread across locations and time zones.  Change is part of working life. Communication can’t be ad hoc anymore. We need someone who sets the standard. Someone who works with stakeholders across the business to raise the level of internal communication from the ground up. This is not a coordination role. We’re looking for someone who has built or significantly improved internal communication in a growing, international organization. If that sounds like you – read on.    This role is part of the Marketing and Communications team. You’ll work closely with Marketing, the Change Facilitator, HR, Cluster Leads, and the Management Team. You’ll be visible, hands-on, and embedded in how the company operates.    Location: Diegem, Belgium or Almere, The Netherlands  Travel: Regular between both offices, with occasional travel to overseas offices. YOUR MISSION What you’ll do * Strategy & Planning. Develop and lead an internal communications strategy that brings structure and consistency across the organization. Work closely with internal stakeholders, define key messages, channels, and communication rhythms aligned with business priorities and growth. * Employee Engagement & Culture. Drive initiatives that strengthen engagement and connection across locations. Ensure communication supports a cohesive culture, with tailored approaches that work across teams, regions, and time zones. Lead communication around employee-focused initiatives, and work with the Events Manager for internal event messaging.  * Content Creation & Delivery. Create compelling, employee-focused content for internal channels such as email updates, newsletters, intranet, videos, presentations, podcasts, and town halls. Liaise with the Experience Center Manager to devise internal content for the Experience Center. Ensure content is consistent in tone, aligned with priorities, and easy to understand.  * Channel Management. Own and continually improve internal communication platforms (intranet/SharePoint, digital signage, internal email tools, Viva Engage). Set standards for how channels are used and ensure they support clear, relevant, and consistent communication.  * Manager Enablement. Equip managers with practical tools, templates, and guidance to communicate effectively with their teams. Drive a consistent approach to how information is cascaded across the organization.  * Change & Crisis Communication. Partner with the Change Facilitator, HR, and Leadership team to support change initiatives. Create clear, timely and empathetic communication. Ensure it supports understanding and adoption across the business.  * Measurement & Reporting. Monitor engagement and effectiveness of internal communication. Use insights and analytics to refine approaches, improve reach, and strengthen impact over time.  * Employer Branding (Internal Lens). Reinforce company identity and values through internal communication. Support a strong sense of alignment, pride, and ownership across the organization.    Who we’re looking for   You’ve worked in an international, distributed organization. You understand the complexity. You’ve seen where it breaks. You’ve built structure where little existed, and you’ve improved how people communicate at scale.  * Minimum 5+ years in internal or corporate communications, with clear experience driving improvements in how organizations communicate. * Experience working across multiple locations and time zones * Proven project management and organizational skills * Strong writing and spoken skills in English. Clear, direct, minimal jargon.  * Comfortable engaging with senior stakeholders * Able to push back and guide when needed * Structured in your approach. Hands-on delivery. * Proficient with SharePoint, Viva Engage, and analytics  Nice to have:   * Knowledge of best practices for internal communications and employee engagement. * Experience supporting change and transformation programs * Mindset: Creative, proactive, empathetic, and solution-oriented. * Additional spoken and written language skills   Education: BA/BS in Communications, Organizational Development, HR, or related field. BUILD YOUR FUTURE WITH ILIAS If you have proven experience and can see yourself in this job description, apply today! In case of any further questions about this role, you can contact youness.kaissi@ilias-solutions.com