
Airbnb · Remote - USA
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 b...
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million
hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique
stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Growth Platform team’s vision is to drive long term sustainable growth for the Airbnb community. Our mission is to build a
best-in-class agentic system, and capabilities to support the growth of all Airbnb products, current and future. We achieve this
by delivering highly personalized and relevant content and product experiences to the Airbnb community, both on and off of the
Airbnb platform. The north star is full autonomy — where AI identifies opportunities, creates campaigns, personalizes experiences,
and optimizes outcomes with minimal human intervention. We are progressing along a deliberate maturity curve: AI assisted →
agentic → autonomous, with human-in-the-loop controls at every stage to ensure brand safety, quality, and compliance.
The Growth Platform deeply integrates with the Airbnb product, understanding the customer journey and enabling differentiated
customer engagement experiences to drive product growth. The platform also powers digital marketing channels including landing
pages, email, push, SMS, and digital advertising, as well as the machine learning/AI and data platforms that feed into the
management and optimization of these channels.
future of the Airbnb agentic growth platform with cutting-edge AI techniques. You will drive and guide the rest of the
engineers to brainstorm, design and develop AI products and features from inception to production.
mentorship.
foundational building blocks behind AI-powered growth systems.
Ad copy, and creatives. This significantly scales marketing efforts by enabling more campaigns, greater variant testing, and
faster iteration cycles.
communications. This shifts marketing decision-making to model-driven intelligence, enhancing relevance and minimizing message
fatigue. The direct impact is an uplift in engagement rates, conversion, and ultimately, bookings.
them into executable campaigns. It leverages world knowledge, proprietary Airbnb intelligence, and deep customer profiles. A
crucial performance-based feedback loop ensures the system continuously learns from campaign outcomes to refine and improve
future recommendations.
models and pipelines for Airbnb product, business and operational use cases.
opportunities for business impact; understand, refine, and prioritize requirements for machine learning, and drive engineering
decisions.
high-performing Machine Learning systems, enable fast model development, low-latency serving and ease of model quality upkeep.
discipline for non-ML/AI engineers.
feature/model selection), algorithms (e.g. neural networks/deep learning, optimization) and domains (e.g. natural language
processing, computer vision, personalization, search and recommendation, marketplace optimization, anomaly detection)
feature/model selection) and algorithms (eg. gradient boosted trees, neural networks/deep learning, optimization)
pipelines, efficient algorithms, models)
frameworks.
scale, following agile practices in the Applied AI/ML domain.
and driving architectural requirements on ML infrastructures
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as
agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered
entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if
the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform
you what states you are eligible to work from.
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement,
and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals
are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and
require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com.
Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting
process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online
application.
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training,
transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be
modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is powered by our Guests & Hosts. Our teams work on everything from driving improvements for the end-to-end Host and Guest experience to launching new product verticals from the ground up. Our job is to build world-class, comprehensive platforms and features to create high quality experiences for our outstanding guest and host communities. Within our Guest & Host organization is the Communication and Connectivity team. The communication branch owns the tools used daily by millions of guests and hosts, including Messaging (2nd most used surface within Airbnb), push notifications, and other deep integrations with key operating system features. The connectivity branch is responsible to connect hosts together through various ways, it also built a platform to connect 3rd party partners from various domains with Airbnb. The communication and connectivity team has engineers cover multiple disciplines including web engineers, native engineers, backend engineers, data engineers, and machine learning engineers. The role posted here will focus on general backend architecture and application of AI technologies. The Difference You Will Make: As a senior technical individual contributor, you will partner closely with our senior leaders across the broader technical organization. Although you will be at one of our highest levels of seniority, all individual contributors at Airbnb are Software Engineers which means we expect you to be hands on and contribute code. A Typical Day: * Working closely with cross functional teams including design, product marketing, prototyping and others to envision a unique, delightful, extensible guest-host communication experience. * Envision and build a scalable foundation for reaching out hosts in need through notifications * Exploring ways to uplift our partner integration platform leveraging the advanced AI technology * Understand how key technical decisions will drive business outcomes and deliver frameworks and platforms that improve delivery with high-quality to those outcomes * Performing design and code reviews and advise/mentor other engineers at Airbnb Your Expertise: * 12+ years relevant experience in a fast paced, high growth tech environment * BS, MS or PhD in Computer Science or related field * Experience building, leading, and architecting full-stack products and systems at enterprise scale with a great impact * Experience in applying modern artificial intelligence technologies to products and development cycles * Technical leadership: hands on experience leading project teams, setting technical direction and strategy, and working cross functionally with Product and Data Science teams * Strong communication and collaboration skills. Examples of working across teams and organizations on technical initiatives. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $248,000—$310,000 USD
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We connect Airbnb’s community with the right information, in the right place, at the right time. We tailor Messaging & Notifications so hosts on Airbnb can streamline their operations, and travelers get just the information they need to enjoy their stay worry-free. Additionally, we are building new connections within our community to help enrich the experience of hosting & traveling on Airbnb: easing the process of hosting, and adding meaning to our guest’s trips. The Difference You Will Make: We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb. You will architect and implement advanced machine learning solutions—including recommendation engines, ranking systems, intent detection models, and the integration of intelligence into existing platforms. Additionally, you’ll lead efforts to harness the power of Large Language Models (LLMs) to create transformative AI experiences. Many of the initiatives you’ll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities. You will be leading ML, Data and Product engineers to drive ML applications. A core focus of your work will be spearheading Machine Learning applications in Messaging and Notification—a high-impact area with significant potential to enhance guest and host experiences at Airbnb. A Typical Day: * Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems * Lead, mentor, challenge and grow enthusiastic, collaborative software engineers and applied scientists across the organization * Raise the AI/ML skillset within the organization. A passion for teaching/mentoring is important. Your Expertise: * 12+ years of software engineering experience, with 2+ years of experience in a Principal or Senior Staff Engineer role having ownership responsibility over large-scale software systems * Background in the design and development of scalable AI and ML systems and services, and a deep passion for building ML-powered products * You’re an inspiring colleague, a coach and mentor with experience owning and fostering engineering maturity in multiple organizations. * You’re a builder, and implementer, who seeks out high impact work, and who is: proactive, curious, and an excellent communicator Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $244,000—$305,000 USD
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The CS AI product team is responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning, alignment and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The Difference You Will Make: As a principle machine learning engineer, you will be responsible for fine-tuning state-of-the-art LLMs for diverse use cases while optimizing models for high-performance deployment on Airbnb’s ML Infrastructure. You will partner with product managers, software engineers, data scientists and operation teams to brainstorm, design and develop AI products such as AI Assistant, Autonomous agent, recommendation, travel planning, and many more products that make meaningful impacts in the world of travel. A Typical Day: * Work with large scale structured and unstructured data; explore, experiment, build and continuously improve foundation models for Airbnb product, business and operational use cases. * Create a multi-year tech roadmap that enables our team to stay on the leading edge of the rapidly evolving AI landscape and leverage the best in class technologies to deliver customer benefits. * Continuously evaluate recent and upcoming large foundational models, ensuring the selection and refinement of the highest quality models for enhanced performance and efficiency. * Hands-on prototype, develop and productionize LLM models and pipelines at scale, including both batch and real-time use cases. * Drive key AI architectural decisions for products, and contribute to Airbnb’s ML platform architecture and strategy. Your Expertise: * PhD in Computer Science, Machine Learning, Mathematics, Statistics, or related technical field. * 10+ years of experience with developing machine learning models and products at scale from inception to business impact. * Programming experience in Python and hands-on experience with frameworks such as PyTorch. * Proven record of training, fine tuning, optimizing models and inference run-time * Post-training experience in areas like data processing for fine-tuning; responsible LLMs; LLM alignment; reinforcement learning; efficient training and inference; language model evaluation; and/or multilingual and multimodal modeling. * Or specialized experience in runtime optimizations, model quantization, compression, on-device inference, GPU inference, pytorch, kernel development Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $248,000—$310,000 USD