Sales Development Representative (SDR) (m/w/d)

Crisalix

ABOUT THE ROLE: The role As an ambitious Outbound SDR that will join our North American sales team, you will have diverse sales expertise and experience in a creative environment. (WORKING USA HOURS) BASED IN LATAM Your goal as an Outbound SDR will be to first research and prospect new leads which you will then convert into appointments with doctors. OUR IDEAL CANDIDATE WOULD HAVE: * A strong focus on meeting and exceeding business targets (KPI’s) * A Competitive attitude, highly motivated by financial rewards but also looking for personal career growth. (This can be rapid with solid results) * The Integrity sales approach, based on filling needs and solving issues. * An Entrepreneurial mindset, with the ability to work independently. * Experience of selling SaaS or SW solutions B2B  * Have a strong hunter's character and a customer-centric approach. * Demonstrate a hard ability to partner with stakeholders and take the initiative. * Ice-breaker, customer-facing enthusiast with extraordinary listening, negotiation, presentation abilities, problem solving and exceptional customer service skills, who also is a great networker. * Self-starter and innovative thinker with a “take charge” attitude and the ability to work with minimal direction. * At least 1 years in sales, ( hands-on call centre experience with multiple sales techniques (cold calling, etc) * Ability to work diligently with data from various sources * Comfortable working in a fast-paced and dynamic environment. * Highly motivated and thirsty for learning, * Proficient in CRM (HubSpot, Salesforce..). * Strong problem-solving skills and able to overcome objectives. * Can-do attitude, highly organised and evidence of a strong work ethic - going beyond “NO’s” * Results-driven mindset with a proven ability to maintain successful relationships with sales. * Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects. * Skilled communicator and a superb listener * Fluent in both spoken and Written English and Spanish or Portuguese a plus WE ALSO VALUE VERY POSITIVELY: * Experience working in B2B and luxury/niche B2C companies/the aesthetic industry and or medical field would be a plus. * Demonstrate strong capability partnering with stakeholders and taking initiative. * Have a strong consultative nature and customer-centric approach. * Be resilient, enjoy ambiguity, and thrive in a fast-paced agile environment. * Be a brand ambassador and deliver a superior candidate and client experience. * Have the ability to follow the process and maintain the highest levels of confidentiality.

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role   This position is 100% remote and will be based in the UK, Ireland, Germany, the Netherlands. As a Senior Manager of Business Development, you will hire, onboard, and mentor Business Development Representatives (BDRs) in your region, ensuring their success at GitLab. You'll partner closely with the sales team, and ultimately drive pipeline and results. In this role, you will report to the Director, Business Development (EMEA). What you’ll do * Train other members of the BDR Team to identify, contact, and create qualified opportunities. * Ensure BDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s * Plan for hiring and onboarding new BDRs. * Work closely with the Events and Digital teams on Field events and targeted ad and nurture campaigns. * Work closely with Sales and other members of the Sales Development Leadership team to improve opportunity management and qualification processes * Work closely with Sales, Senior SDR Manager/Director, as well as the Regional Sales Directors to identify key company accounts to develop. * Work in collaboration with Content, Marketing Program Managers, and Product Marketing to develop effective messaging for outbound communications to your team’s assigned accounts. What you’ll bring * Excellent spoken and written English * Two+ years of Business Development Management experience * Experience in sales, marketing, or customer service for a technical product - leadership experience is highly preferred. * Experience with CRM software (Salesforce preferred) * Experience in sales operations and/or marketing automation software preferred * Understanding of B2B software, Open Source software, and the developer product space is preferred * Passionate about technology and learning more about GitLab * Be ready to learn how to use GitLab and Git * You share our values, and work in accordance with those values. * Leadership at GitLab   Remote-Global HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Index

YOUR MISSION As a Sales Development Representative at Index.dev, your mission is to generate high-value business opportunities with startups, scale-ups, and enterprise technology companies—primarily in the United States and global markets. You will act as the first strategic touchpoint between Index and prospective clients, positioning our expanded capabilities across: * Dedicated engineering teams * Staff augmentation * End-to-end software development * CTO advisory and product delivery * Specialized engineering solutions following our strategic acquisitions and growth initiatives Your role goes beyond outbound prospecting—you will help accelerate Index’s next growth chapter by opening strategic conversations, identifying expansion opportunities, and building long-term relationships with decision-makers across product, engineering, talent, and executive leadership teams. KEY OBJECTIVES * Build and manage a high-quality outbound pipeline across priority verticals such as MongoDB-type SaaS, FinTech, AI, HealthTech, and enterprise software companies * Prospect and engage VP Engineering, CTOs, Heads of Talent, Founders, and procurement stakeholders across U.S. time zones * Position Index as both a talent partner and a full software delivery partner * Identify multi-service opportunities including team extension, project-based delivery, and account expansion * Collaborate closely with Marketing, Recruitment, Delivery, and Leadership teams to refine go-to-market strategy * Track market movements, competitor activity, funding rounds, hiring trends, and M&A opportunities that could create sales opportunities * Help expand existing accounts by uncovering new business units, product teams, or geographic opportunities * Become a trusted commercial ambassador of Index in every external interaction What you will be doing: * Maintain communication with prospects via email, LinkedIn, phone calls, and emails * Understand client needs, challenges, and hiring objectives to assess fit with Index services * Maintain accurate and up-to-date records of all activities, interactions, and pipeline stages in the CRM * Collaborate closely with Lead Gen, Marketing, and Recruitment teams to align messaging and targeting * Personalize outreach based on industry, company profile, and prospect pain points * Manage and nurture leads through consistent follow-ups and structured sequences * Be the SPOC for the closed accounts, assessing constant opportunities for growing the account. * Stay informed about Index’s services, value proposition, and market positioning * Monitor market trends, competitor activity, and customer feedback to improve outreach effectiveness * Contribute to the continuous improvement of sales processes, scripts, and best practices * Represent Index professionally in all external communications and interactions YOUR PROFILE * Great first impression * Go-geter, hunter * Experience in outreach, prospecting, calibrating and accommodating with the prospect * Top-level responsibility * Easy going, persuasive with the customer * Great at building rapport * Bargain skills, great negotiator * Technical knowledge of the programming languages is preferred * International experience is an advantage * Experience in similar positions of min 2 years will be considered a strong advantage. WHY US? * Growing market * International B2B clients in tech, SaaS industries * We provide segmented and cleaned data, inbound and outbound leads, current and past ones, strong CRM, success stories, study cases, testimonials * Long-term assignment * 100% remote