Senior Account Manager

LUIS Technology

DAS ERWARTET DICH BEI UNS: * Du hilfst mit, Menschenleben zu retten * Du arbeitest im Herzen von Hamburg in einem dynamischen Team * Wir pflegen eine lebendige Unternehmenskultur mit regelmäßigen Team-Events und Feiern * Wir bieten Dir eine angenehme Arbeitsatmosphäre mit viel Raum für Eigeninitiative * Wir bieten Dir ein attraktives Gehaltspaket plus Bonusmodell    * Wir bieten Dir Gestaltungsfreiraum für Deinen Arbeitsbereich * Wir bieten Dir eine ausführliche und intensive Einarbeitung * Wir fördern Dich – auch im Rahmen unserer betrieblichen Altersversorgung * Du hast bei uns 30 Tage Urlaub und wir bieten dir einen Zuschuss zum Deutschlandticket DEIN VERANTWORTUNGSBEREICH: Zur Verstärkung unseres Vertriebsteams suchen wir zum nächstmöglichen Zeitpunkt einen erfahrenen Senior Key Account Manager (m/w/d) für den Offroad-Bereich. In dieser Rolle übernimmst du die umfassende Betreuung unserer strategisch wichtigen Kunden – mit dem Ziel, nachhaltige Kundenbeziehungen aufzubauen, Projekte erfolgreich umzusetzen und gemeinsam mit dem LUIS-Team die passenden Lösungen auf den Weg zu bringen. Dein Fokus liegt dabei insbesondere auf der Gewinnung und Betreuung von mittelgroßen und großen OEM-Kunden und dabei insbesondere Herstellern von mobilen Arbeitsmaschinen in der Branche Offroad.   Zu deinen Verantwortungsbereichen gehört u.a.: * Aufbau, Pflege und strategische Weiterentwicklung von Neu- und Bestandskunden  * Regelmäßige Kundenbesuche vor Ort zur Bedarfsanalyse, Beratung und Projektbetreuung * Verantwortung für die Einführung neuer Produkte, abgestimmt mit Kunden, Projektmanagement und Entwicklung * Markt- und Wettbewerbsbeobachtung sowie Identifikation neuer Potenziale  * Präsentation von Produktlösungen, Neuheiten und Konzepten – auch auf Messen, Kundenevents oder vor internen Gremien * Erarbeitung kundenspezifischer Angebote in enger Abstimmung mit dem Vertriebsinnendienst, dem technischen Vertrieb (Customer Solutions & Innovation) und dem Management * Aktive Mitwirkung bei der Preisgestaltung, Vertragsverhandlung und Angebotsnachverfolgung * Enge Zusammenarbeit mit internen Kollegen aus dem Vertriebsinnendienst, technischen Vertrieb (Customer Solutions & Innovation) und Export zur Sicherstellung reibungsloser Abläufe * Ansprechpartner für technische Rückfragen und Schnittstelle zwischen Kunde und Produktentwicklung * Pflege der Kundeninformationen im CRM-System sowie regelmäßiges Reporting an die Vertriebsleitung WAS WIR UNS VON DIR WÜNSCHEN: Berufsausbildung und Erfahrung: * Technische Ausbildung oder abgeschlossenes Studium in Elektrotechnik, Informatik, Computer Vision, Wirtschaftsingenieurwesen wünschenswert * Mehrjährige Erfahrung im Account-Management für technische Produkte und KI-Software * Begeisterung für das Zukunftsfeld Computer Vision, Neuronale Netze und Künstliche Intelligenz * Kenntnisse in unserem Segment, d.h. Kamera-Monitor-Systeme, Fahrerassistenzsysteme, künstliche Intelligenz * Erfahrung im Projektmanagement wünschenswert * Internationale Reisetätigkeit * Verhandlungssichere Deutsch- und Englischkenntnisse * Weitere Fremdsprachen, wie z.B. Spanisch, von Vorteil    Persönliche Stärken: * Technische Affinität * Lösungs- und kundenorientiert * Ausgeprägte Kommunikationsstärke, Begeisterungsfähigkeit und Teamgeist * Sicherer Umgang mit Office-Software (insb. Excel, Powerpoint und Word) * Gutes Zeitmanagement und gute Selbstorganisation

Railsware

LEAD ACCOUNT MANAGER Railsware is looking for a Lead Account Manager to join one of our products, Coupler.io, a no-code data integration platform and AI analytics. In this role, you'll lead and grow our Account Management function while staying hands-on with customers and key deals. You'll coach the team, improve sales processes, collaborate across departments, and help drive the next stage of Coupler.io's growth. If you have experience leading B2B SaaS sales teams, enjoy building scalable processes, and want to make a real impact in a fast-moving product company, we'd love to hear from you. What You'll Do Lead & Develop the Team * Lead, mentor, and support a growing team of Account Managers through regular 1:1s, pipeline reviews, and coaching * Set, track, and improve team KPIs and performance * Coach the team on deal strategy, customer communication, and account management best practices Optimize Sales Operations * Own pipeline health, forecast accuracy, and CRM quality using Pipedrive and dashboards * Improve sales processes, identify bottlenecks, and implement scalable solutions * Ensure consistent follow-up and high operational standards across the team Drive Cross-Functional Collaboration * Partner closely with Marketing, Solutions, Support, and Product teams to ensure a seamless customer journey * Share insights on lead quality, customer feedback, and process improvements * Act as the main bridge between cross-teams Stay Close to Customers * Lead product demos, qualify opportunities, and manage strategic customer accounts * Support the team on complex deals and help drive cross-sell and upsell opportunities * Stay hands-on with customers to understand market needs and continuously improve the sales approach What we’re looking for * Senior-level experience in B2B SaaS sales or account management * 1–2+ years of experience leading, mentoring, or coaching a Sales or Account Management team * Proven success managing SMB and enterprise customers, ideally in the MarTech, SaaS, or agency space * Strong experience building and improving sales processes, managing pipelines, and working with CRM systems * Data-driven mindset with experience using BI and analytics tools (Power BI, Looker Studio, Google Sheets, or similar) to make informed decisions * Comfortable using AI tools to improve productivity and customer interactions * Excellent communication, presentation, negotiation, and stakeholder management skills * Experience collaborating across Sales, Marketing, Product, Support, and Solutions teams * Fluent English  Would be a plus * Experience with data integration, ETL, or analytics platforms such as Coupler.io or similar products

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE Our primary buyers, such as CTOs and CIOs, do not discover enterprise Intelligent Orchestration platforms through simple searches. Instead, they are influenced by repeated exposure, peer recommendations, and the ongoing technical conversations within their own teams. When our sales team engages a target account that has already encountered our messaging across LinkedIn or programmatic channels, the outcome is significantly more productive. Every touchpoint is strategically crafted to enhance the effectiveness of Sales outreach. We are expanding our ABM program as a vital driver for our next phase of growth. This is a strategic leadership position where you will join a senior team to own significant initiatives: managing a segment of the target account list, launching specialized campaigns, and refining the supporting measurement framework. While collaborating with Marketing and Sales stakeholders, you will have the autonomy to run your own initiatives and critically evaluate the effectiveness of our current tooling and processes. What you'll do in this role  * Direct the strategy and end-to-end execution of our 1:Few tier, building campaigns for specific verticals like financial services or public sector with highly calibrated messaging. * Oversee the assessment of our marketing technology stack, making build-vs-buy decisions based on performance and cost-efficiency rather than traditional platform reliance. * Drive the transition from firmographic targeting to a "jobs to be done" approach, tailoring account segmentation and content to the specific problems a target account is solving. * Partner with Sales leadership in monthly alignment meetings and quarterly reviews to ensure consistent signal-sharing and program synchronization. * Identify and operationalize engagement signals, such as intent thresholds and webinar activity, to trigger effective SDR outreach and personalized messaging. * Define and manage a robust measurement framework that connects ABM activities directly to pipeline generation and revenue outcomes. * Collaborate across Content, Design, and Sales teams to ensure regional effectiveness while maintaining independent ownership of your strategic programs. We're looking for  * Extensive B2B marketing experience selling to technical enterprise personas in a high-growth SaaS environment. * Proven ability to run multi-tiered ABM programs at scale, encompassing both vertical-based campaigns and programmatic motions. * Demonstrated track record of Sales alignment through shared accountability for pipeline results and account-level coordination. * Ability to critically evaluate and implement marketing technology, with a preference for cost-effective and AI-native alternatives to legacy suites. * Experience developing account segmentation and messaging based on solution-oriented or "jobs to be done" frameworks. * Strong quantitative skills and a deep understanding of pipeline management and attribution metrics. * A proactive builder's mindset with the initiative to design and own strategic programs from the ground up. ABOUT THE TEAM You'll join our account-based marketing (ABM) team within Growth Marketing, the group responsible for building targeted programs for the accounts that matter most to our growth. Day to day, that means defining which accounts to prioritize, calibrating messaging and content for specific account segments, and measuring success by pipeline and revenue outcomes rather than surface-level engagement. You'll partner closely with teams across the business to bring account-focused programs to life. This is a staff-level individual contributor role reporting to our Senior Director of Digital Marketing, with real autonomy to run your own initiatives and shape how the team's programs are built and measured. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200—$235,200 USD HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.