Sr. Manager, Revenue Operations

Discord

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord is looking for a Senior Manager, Sales Tools & Process to own the systems, workflows, and automation that power how Discord B2B sells and scales across business units. Reporting to the Sr. Director of Revenue Operations, you will be the single-threaded owner of Salesforce platform management, end-to-end sales process design, and AI-driven operational enhancements. This is a high-visibility IC role for someone who thrives at the intersection of systems thinking, process engineering, and hands-on technical execution. What You'll Be Doing * Own the Salesforce business requirements roadmap, translating revenue team needs into platform capabilities; execute light configuration and dev work (flows, validation rules, custom objects, dashboards) to unblock teams * Serve as the primary RevOps interface to Engineering and IT for Salesforce development, managing prioritization, sprint intake, and release coordination * Define data governance standards including pipeline hygiene, field definitions, and object architecture across all revenue pillars * Design and operationalize the end-to-end sales process: from pitch and proposal through pricing, legal review, deal execution, and post-sale handoff across all revenue lines * Create process documentation, playbooks, and guardrails that standardize how deals move through the funnel; identify and eliminate bottlenecks by mapping workflows and benchmarking cycle times * Define and drive the AI and automation roadmap for Discord B2B, identifying high-impact opportunities across the full revenue lifecycle and deploying solutions that reduce manual effort, accelerate decision-making, and unlock new operational capabilities for every team in the organization * Serve as the central evaluator of all new tools, platforms, and vendor solutions for Discord B2B, owning the end-to-end process from discovery and pilot through procurement, rollout, and adoption measurement to ensure every investment drives measurable gains in seller productivity and operational efficiency. * Partner cross-functionally with Sales, BD, Product, PMM, Legal, Finance, Accounting, Business Systems, and Engineering What you should have * 8+ years in Revenue Operations, Sales Operations, or Business Operations with experience owning sales tools and process at scale * Deep Salesforce expertise including hands-on configuration, flows, custom objects, and reporting; Admin certification preferred * Proven track record designing end-to-end sales processes across complex, multi-product organizations * Demonstrated experience deploying AI and automation solutions in a revenue operations or GTM context * Strong technical fluency across APIs, data pipelines, and integration architectures; high agency and comfort building structure where none exists * Experience in advertising, gaming, subscription/consumer revenue, or platform businesses is a strong plus The US base salary range for this full-time position is $232,000 to $261,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord?  Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Zscaler

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role  We are looking for a Sr. Manager, Business Applications Support to join our team. This is a hybrid capacity based in Bangalore role, reporting to the Director, Business Applications Support in the IT Digital Employee Experience department. This is a strategic leadership position at the intersection of technology, business operations, and transformation, where you will lead a high-performing team of 10 professionals supporting Zscaler's Revenue and GTM technology stack. You will be at the forefront of Zscaler's agentic AI transformation journey across Salesforce and connected platforms, while playing a pivotal role in our Salesforce CPQ / Revenue Cloud. What you’ll do (Role Expectations) * Lead the agentic automation roadmap for Sales, Channel, and Revenue Operations workflows in Salesforce, replacing manual, ticket-driven operations with intelligent, automated solutions * Lead the evaluation, execution, and potential migration from Salesforce CPQ to Revenue Cloud by partnering with Sales Operations, Finance, and IT Architecture teams * Coordinate cross-functional teams (Deal Desk, BSA, Dev) to oversee complex programs, platform transformations, acquisition integrations, and continuous CPQ process improvements * Manage, mentor, and develop a team of 10 Business Applications Support professionals, fostering a culture of ownership, accountability, and clear career growth pathways * Act as a key partner to Sales, Channel, and Revenue Operations leadership to align IT capabilities with business priorities through structured governance and executive reviews Who You Are (Success Profile) * You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. * You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. * You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. * You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. * You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) * Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain * 10–14 years of experience in Business Applications, CRM Operations, or IT Business Systems, including 5+ years of directly managing teams in technology or operations environments * Deep hands-on experience with Salesforce (Sales Cloud) alongside strong experience in Salesforce CPQ and/or Revenue Cloud migration and implementation * Solid technical experience working with Validation Rules, Workflows, Lightning Flows, Process Builders, Object Management, Security Models, FLS, Reports, and Dashboards * Demonstrated experience driving self-service, automation, or agentic AI initiatives, paired with a proven track record of owning complex, cross-functional programs end-to-end What Will Make You Stand Out (Preferred Qualifications) * Deep expertise architecting and implementing agentic AI workflows and conversational AI strategies utilizing advanced enterprise tools like Salesforce Agentforce and Einstein to eliminate operational friction * Experience handling Contract Lifecycle Management (CLM) or advanced Revenue Cloud features such as usage-based billing and dynamic revenue orchestration * Prior experience supporting GTM or Revenue Operations inside a high-growth SaaS or technology company, complemented by active Salesforce certifications #LI-Hybrid #LI-NT1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Tacto

LEAP IS OUR FAST TRACK FOR SHARP GENERALISTS WHO WANT TO BUILD SOMETHING MEANINGFUL AT THE FRONTIER OF INDUSTRIAL AI Many of our best people come from generalist backgrounds, e.g., founded sth on their own, worked in consulting, finance, or high-growth tech. They've seen what great looks like and at some point, decided they want real ownership and impact over outcomes instead of watching from the sidelines. When you want to be a builder, this program is for you. We're hiring 5+ special roles across our commercial and product teams. You bring the toolkit, we give you ownership, resources, and a playground to build. Generalist means you're not easily boxed into one function or don't yet know where you want to specialize. You've operated across strategy, operations, sales, commercial, product, tech, or all of the above. Some of you have done that by building your own company or starting an initiative. Others have done it within high-performance environments like strategy consulting, venture capital, or finance. You learned to pick up new domains fast, structure hard problems, and deliver under pressure. Now you want to use those skills to build something meaningful with real ownership to make it work. If one of the positions seems like the perfect fit, apply directly for that role. If you're interested in multiple positions and the above sounds good, or you are interested in Tacto in general, apply to Tacto Leap - we'll figure out together where you'll have the highest impact. We look for the right mindset and potential - not the biggest egos. Let's talk if you think the above is intriguing. WHERE YOU'D COME IN 3-10y experience * Chief of Staff - Right hand to the CEO. Own Talent & Org Development, build the systems that let Tacto scale, and grow your scope from there. * Expansion Lead - Enterprise - Move Tacto upmarket. Build the enterprise playbook, the team, and the processes from zero. * Expansion Lead - International - Take Tacto beyond DACH. You'd run the entire international expansion, end to end. * Forward Deployed Lead - Lead the team that turns our platform into millions in savings for actual manufacturing companies. You own how customers get value. * People & Performance Lead: Build the infrastructure that makes Tacto's team perform at its best. * Talent Lead: Own how Tacto attracts and hires the best talent out there 1-3y experience * (Sr.) Product Marketing Manager - Shape how Tacto shows up in the market. Positioning, launches, enablement. * (Sr.) Product Manager - Run a product area end to end. Define AI agents, ship features, talk to customers, measure what works. * Revenue Operations - Build the systems that make our whole revenue function run. * Customer Value Manager - Turn customers into power users and turn usage into proven savings * Strategy & Operations - Build Tacto's next growth engine. Find the compounding loops that scale without headcount * Blaze: Fast-Track Sales Program: Our fast-track into sales. Learn, sell and grow with real ownership from day 1. * Business Development Representative: Start your career in Tech Sales & fill the pipeline with qualified opportunities. Don't see a perfect fit? We're growing fast and new roles open every month. If the mission resonates, let's talk - we'll figure it out. Please consider that almost all our positions require a proficiency in German of at least C2. TYPICAL BACKGROUNDS THAT THRIVE HERE We don't care about the exact line on your CV. We care about how you think and how fast you can make things happen in new territory. However, most people who join through this program come from one of these paths: * Ex-Founders (exited, pivoted, or closed) - you've done the 0-to-1 thing. You want the next chapter with more resources, a great team, and a market that's ready * Ex-Consulting - you know how to structure ambiguity and deliver under pressure. Now you want to own what happens after the recommendation * Ex-Venture Capital / Private Equity / Investment Banking - you've evaluated hundreds of companies from the outside. Now you want to build one from the inside * Ex-High-growth tech (Palantir, Celonis, etc.) - you've already made the leap to tech. Now you want more ownership * Ex-High-growth Startups - you’ve joined a company early and helped it to scale significantly. Now you are looking for a new challenge * Special bees: Our best people did not follow a straight forward career, but shaped their own. If you have done something special that does not fit into a box - we are looking for you! WHY YOU SHOULD JOIN TACTO Growth at the frontier of AI: You shape the future of technology and reinvent how manufacturing works, surrounded by best-in-class talent and leading minds in tech and society who challenge and inspire you to build for impact. We build the future instead of talking about it. Real ownership, real impact: You own outcomes, not tasks. No decks that sit in a drawer. No recommendations you never see implemented. You ship, you measure, you see the result in our organization, our product or in the companies that build the physical world, our customers. A company that bets on you: We hire for potential. High expectations, great talent density, and a culture where your ambition, performance, and agency are what count - not where you come from or how big your ego is. That is demanding and rewarding and that's where we thrive. HOW THE PROCESS WORKS 1. You apply once - this application covers all roles in the program. No need to pick one upfront. 2. Intro Call (15 min) - Quick chat with our Chief of Staff. We come prepared with a view on where you'd fit and why. 3. Hiring Manager (30 min) - Deeper conversation with the hiring manager for your proposed role. Honest questions, both directions. 4. Leadership Deepdive (30-45 min) - Meet another leader. Talk about where Tacto is going and how you'd fit. 5. Onsite Case Review (~2 hours) - Come to Munich. Work through an actual case with the team. See how we work day to day. OUR BACKGROUND Tacto is building the intelligence layer that connects AI to the physical world of manufacturing, starting with procurement. AI is transforming every industry, but it stops at the factory gate. The knowledge that holds manufacturing together - part costs, suppliers, materials - is scattered across systems and people. Over 50% of a product's cost originates from suppliers, making procurement the single largest cost lever in manufacturing and the missing connection between the digital and the physical world. Yet it still runs on Excel and legacy systems. We're changing that with our Procurement Intelligence Platform, trusted by hundreds of companies running billions of Euros of material. Based in Munich, we are 100+ passionate builders who are in-office, with high expectations, fast growth, and a lot of fun. We are supported by >€50m from Sequoia, Index, and Europe's leading tech entrepreneurs and industry veterans. WHY IT MATTERS Manufacturing forms Europe's economic backbone, driving a fourth of Europe's GDP and providing over 30% of jobs. These hidden champions and global market leaders manufacture the physical world around us, from the machines that build our cities to the medical devices that save lives. But the world is changing. The US dominates the digital world of bits. China is scaling the world of atoms, manufacturing at unprecedented speed and scale. Geopolitics are more uncertain than ever. Europe's strength lies in its deep industrial knowledge through generations of engineering. Manufacturing worldwide runs on European machines and software. But that heritage is only an advantage if we leverage it in the age of AI. Tacto builds the AI that connects Atoms and Bits, empowering our Industrial Base to Stay Stronger and building a lighthouse for European tech. WHAT WE OFFER The people at Tacto are passionate about building the organization, growing themselves, and our product while having fun and being real. We have high expectations, great talent density, and a culture where your ambition, performance, and agency are what count - not where you come from or how big your ego is. You'll grow at the forefront of AI, have real ownership and impact, and be surrounded by the best people in their field who challenge you and make you better every day. That is demanding and rewarding, but that's where we thrive. Besides that you have: * Money: Competitive salary & equity in the company with real upside, so you are invested in our success * Workplace: A vibrant in-office culture (> 4 days/week) in a beautiful office in central Munich * Development: A development budget and regular exposure to exceptional people, e.g., Lunch & Learns, peer mentoring, external speakers * Time off: 26 + 4 vacation days per year (4 fixed “company rest days”) as well as regular off-sites and team events * Health: Wellpass membership, of course, a fruit basket (!), and access to Jobrad, for your health * Family & Social Security: Voluntary pension contribution, voluntary KITA subsidy for your children Tacto is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability, or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.