Technical Account Manager

Camunda

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading. About the Role: At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. In this highly impactful role, you’ll be “in the boat together” with clients from day one – navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Success means building lasting relationships, accelerating customer outcomes, and making complex technology feel approachable for diverse teams. If you thrive on collaboration, love solving unique challenges, and are excited to empower companies across industries, we want you on our fast-growing, innovative Customer Success team. What you'll be doing: *  Team up with other TAMs in Camunda’s largest and most strategic enterprise customers and become the trusted advisor for them; leading them through all stages of their Camunda adoption journey * Technical deep dive into platform architecture related aspects of the overall TAM service portfolio * Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success * Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations * Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally * Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale * Regularly spend time on-site with accounts for key milestone interactions to deepen partnerships and accelerate strategic initiatives What you bring: * Ability and/or willingness to use our product. * At least 3 years experience as a Solution Architect, Technical Account Manager or a similar role * Strong background in architecting and deploying large distributed systems for mission-critical applications * Relevant technical skills such as * Kubernetes on CKAD or CKA level * Hands on experience with at least one high-level programming language (Java, C#, Python, ..) and corresponding enterprise software frameworks * Proven experience with large scale deployments on AWS, Azure, GCP or Openshift * A proven aptitude for strategic thinking, innovative problem-solving, and tailoring software solutions to meet unique customer challenges and requirements. * Hands-on experience in providing advisory services to technical and business stakeholders with the ability to communicate complex concepts clearly and persuasively to diverse audiences. * Proven track record in building and maintaining strong, trusted relationships with technical and business stakeholders on all seniority levels. * Willingness to spend time on-site with accounts (depending on account assignments, up to ~30% during certain periods) Nice-to-haves: * Experience in enterprise automation, business process management, process orchestration, or robotic process automation * Relevant industry certifications (CKAD, CKA, AWS Certified Solutions Architect, Azure Solutions Architect Expert, etc.) * Familiarity with Camunda products This role is an existing vacancy #LI-SK1 #LI-DNI What We Have to Offer: Compensation We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition. The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth: * United States: $150,100.00 to $242,000.00 * United Kingdom: £94,200.00 to £155,000.00 * Singapore: S$186,400.00 to S$279,600.00 * Canada: to C$159,400.00 to C$262,100.00 If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview. Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP). Benefits & Perks We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable. * Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it. * In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi. * Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027. * Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant. * Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide! ”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application! Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story! AI in our hiring process: Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Technical Account Managers for Stripe Terminal partner with Technical Account Managers to deliver focused, technical engagements for customers adopting or scaling in-person payments. These engagements are typically short-to-medium in length and center on hardware onboarding, SDK enablement, pilot validation, and operational readiness. You’ll help customers move quickly from evaluation to reliable in-store acceptance while surfacing learnings back to Product and Support. WHAT YOU’LL DO Support short high-impact Terminal engagements and augment the broader TAM function for enterprise in-person commerce customers. RESPONSIBILITIES * Run focused technical engagements for assigned Terminal customers — pilots, rollouts, SDK/hardware onboarding, and targeted troubleshooting. * Serve as a technical augment to TAMs and Account teams: provide hands-on integration help, gap assessments, and targeted runbooks during the engagement window. * Guide customers through reader provisioning, pairing, SDK integration patterns (mobile/web), and cloud API usage relevant to the engagement scope. * Diagnose and resolve in-person payment issues that arise during pilots or rollouts (connectivity, pairing, contactless/EMV edge cases, reconciliation signals), escalating appropriately. * Produce concise, customer-facing artifacts (integration checklists, short runbooks, sample snippets) tailored to the engagement outcome. * Work with Support, Operations, and Product to surface recurring issues discovered during short engagements and contribute to improvements in documentation, onboarding flows, and troubleshooting playbooks. * Lead technical calls, demo sessions, and occasional on-site work as needed for short-term deployments. * Hand off longer-term operational or product requests to the owning TAM or Account team, and ensure the customer has a clear next-step plan. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of enterprise client-facing technical experience (implementation engineering, solutions engineering, technical account management, or equivalent), with a track record of short, outcome-driven engagements. * Experience with point-of-sale hardware, contactless/EMV acceptance, or retail deployments. * Comfortable operating in an advisory, hands-on capacity for hardware + SDK + API integrations. * Clear written and verbal communication; able to produce concise integration guidance and lead focused technical sessions. * Familiarity with REST APIs and webhooks; able to explain practical API usage to engineering teams. * Hands-on experience with mobile (iOS/Android) or web SDKs for payments, and comfortable reading/debugging client-side code during short engagements. * Practical troubleshooting skills for networking, device pairing, and cross-system payment flows. * Ability to work collaboratively with TAMs, Account teams, and product/support partners; strong client-facing interpersonal skills. PREFERRED QUALIFICATIONS * Familiarity with tools such as Postman, xCode/Android Studio, and basic scripting (Python/shell) for diagnostics. * Ideal experience in the payments industry. * Comfortable creating concise runbooks, checklists, and small sample apps to accelerate customer outcomes. * Some exposure to SQL for quick reconciliation or data checks is a plus. * Prior experience running pilots or short rollouts and handing off to longer-term operational teams.

LEANTECHNIK

DEIN AUFGABENGEBIET * Repräsentation und Vertretung der Marke „LEANTECHNIK" mit dem entsprechenden Produktportfolio gegenüber unseren Kunden in den Postleitzahlgebieten 6 – 9 * Akquise neuer Kunden sowie strategischer Ausbau und Pflege des bestehenden Kundenstamms in der Region * Technische Beratung und individuelle Betreuung unserer Kunden – von der ersten Anfrage bis zur passenden Lösung * Übernahme von Umsatzverantwortung für Neu- und Bestandskunden sowie aktive Verfolgung von Vertriebszielen * Begleitung von Anlagenprojektierungen von der Konzeptphase bis zur erfolgreichen Umsetzung beim Kunden * Strukturierte Dokumentation und Reporting der Vertriebsaktivitäten im ERP-System * Repräsentation von LEANTECHNIK auf nationalen und internationalen Messen sowie direkter Kundenkontakt vor Ort MIT DIESEN QUALIFIKATIONEN KANNST DU UNS UNTERSTÜTZEN * Abgeschlossenes Studium im Bereich Wirtschaftsingenieurwesen, Maschinenbau oder einer vergleichbaren technischen Fachrichtung, alternativ eine einschlägige technische Ausbildung mit entsprechender Weiterbildung und relevanter Branchenerfahrung * Mindestens 2 Jahre Erfahrung im technischen Vertrieb im Umfeld von Maschinenbau, Automatisierungstechnik oder vergleichbaren industriellen Branchen * Verhandlungssichere Deutsch- und Englischkenntnisse (mindestens C1) in Wort und Schrift * Bereitschaft zu regelmäßiger Reisetätigkeit im PLZ-Gebiet 6–9 sowie gelegentlich national und international * Ausgeprägtes technisches Verständnis gepaart mit nachweisbarer Vertriebs- und Abschlussstärke sowie der Fähigkeit, komplexe Sachverhalte kundenorientiert und überzeugend aufzubereiten * Eigenständige, strukturierte Arbeitsweise mit hoher Ergebnisorientierung und unternehmerischem Denken * Souveränes Auftreten, Verhandlungsgeschick und ausgeprägte Kundenorientierung DEINE VORTEILE BEI DER LEANTECHNIK AG * Firmenwagen mit Tankkarte * Attraktive Vergütung mit Umsatzprovision * Flexibles Arbeiten – im Homeoffice und/oder im Büro * Weiterbildungs- und Entwicklungsperspektiven * Bikeleasing, Benefits-Plattform & betriebliche Altersvorsorge * Flache Hierarchien und kurze Entscheidungswege * Familiäre Atmosphäre in einem Wachstumsunternehmen * Eine motivierte und hochqualifizierte Mannschaft, die Ihnen den Einstieg so einfach wie möglich machen KONTAKTDATEN Bewirb dich jetzt und werde Teil unseres Teams! Bitte sende uns deine Bewerbung inklusive Gehaltsvorstellung an:  Frau Franziska Seher (Personalabteilung) - seher@leantechnik.com