
Trading 212 · Romania
OVERVIEW Our mission is to enable everyone to build wealth. We reinvent how trading and investing work by creating exceptional products people love. Fostering ...
Our mission is to enable everyone to build wealth. We reinvent how trading and investing work by creating exceptional products
people love. Fostering a culture of excellence and high velocity is the key to our success. Today, we serve over 5 million
clients, with more than €30 billion in assets under management—a testament to the scale and trust we've built in just a few years.
company's long-term goals
lifecycle
function
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ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. WHAT YOU’LL BE DOING We are looking for a highly motivated and data driven Senior Account Manager to join our growing team. As an Senior Account Manager you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams. DAY-TO-DAY IN THIS ROLE YOU’LL * Driving the commercial growth of existing restaurant partners by delivering strategic, data-driven insights and high-quality consultation; * Analyzing partner performance to identify opportunities, generate actionable insights, and implement improvements; * Testing scalable solutions for partner collaboration, evaluating outcomes, and implementing efficient workflows; * Re-negotiating commercial terms with key partners to strengthen collaboration and long-term value; * Sharing expertise, guiding structured partner consultations, and championing operational excellence; * Ensuring effective cross-functional communication to align goals and optimize partner performance; * Collaborating with Sales and Merchant Services teams to streamline operations and strengthen feedback loops; OUR HUMBLE EXPECTATIONS * 5+ years of experience in account management, retail operations; experience in e-commerce or marketplace is a plus; * Proven track record in driving commercial growth and optimizing performance within retail or partner management environments; * Solid negotiation skills with experience re-negotiating commercial terms to build sustainable, mutually beneficial partnerships; * Experience collaborating cross-functionally with Sales, Operations, and Merchant Services teams to align objectives and streamline processes; * Results-oriented, proactive, and adaptable to a fast-paced, evolving business environment; * Passionate about using insights and data to deliver measurable business impact and long-term partner value; * Excellent communication skills, fluency in English; * Driving license required; WHAT WE OFFER * A fast-growing tech company with lots of career opportunities, both locally and internationally; * Medical subscription – Regina Maria; * Meal tickets; * Monthly budget for sports activities; * Employee Assistance Programme - therapy and wellbeing; * Employee discount on all Wolt orders. NEXT STEPS If you're ready to learn, contribute, and grow within a collaborative environment, we’d love to hear from you! OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
About Us_ // At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel. Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit. Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what. THE ROLE_ // At Masabi, we’re building technology that makes public transport simpler, fairer and more accessible for millions of people. That only works if our platform is secure, trusted and reliable. As our Head of Security & Compliance, you’ll step into a role that is central to how we build trust with our customers and scale as a global SaaS business. You’ll own security and compliance end to end, shaping how we approach it as a company and how it works in practice day to day. You’ll lead a small team, bringing clarity, focus and direction as you build on solid foundations and evolve this area alongside the business. In the near term, you’ll focus on understanding where we are today, strengthening our approach to key areas like audits and compliance, and helping teams move forward with confidence. You’ll work closely with Engineering, Product and Legal to turn requirements into practical, well-executed outcomes. This is a senior role where you’ll stay close to the work, especially in the early stages. Over time, you’ll shape a more structured and scalable function, helping Masabi stay ahead of evolving standards and make thoughtful decisions around risk. LOCATION_ // This role is available in a fully remote model for candidates based in Romania RESPONSIBILITIES_ * Take ownership of security and compliance across Masabi, creating clarity on priorities and ways of working * Build a clear view of our current security posture and define a practical path to strengthen it over time * Define security and compliance requirements and work closely with Engineering and IT teams to ensure they are implemented effectively * Maintain existing compliance across PCI DSS, ISO27001, SOC2 and Cyber Essentials, and lead new compliance initiatives across additional standards such as ISO 27017 and ISO 27018 * Manage audits end to end, from preparation through to delivery and follow-up actions * Work closely with Engineering and Product teams to embed security practices in a way that supports delivery * Maintain a clear and actionable view of risk, helping the business prioritise what matters most * Build a more scalable approach to customer assurance, including clearer processes and reusable materials for customer and audit requests * Help guide decisions on which compliance standards we take on as we grow * Lead and support a small team, creating focus, trust and shared direction ABOUT YOU_ * You’ve worked in security and compliance within a payments, fintech or PCI-regulated environment * You have strong, hands-on experience with PCI DSS, ISO27001 and SOC2, including preparing for and delivering audits * You’ve personally owned and delivered compliance programmes, not just overseen them * You understand how security and compliance connect, and how to make them work in practice across a business * You’ve operated in a growing or scaling company, where you’ve had to bring structure and prioritise effectively * You’re comfortable driving work across teams without direct authority, and following through to completion * You bring sound judgement when balancing risk, delivery and commercial needs * You’ve supported or led a small team and know how to create clarity and accountability * You communicate clearly with both technical and non-technical audiences, helping people understand what matters and what action is needed NICE TO HAVE_ * Experience working with additional ISO standards such as ISO 27017 and ISO 27018 * Experience scaling security and compliance in a growing SaaS company, especially through periods of increased customer or regulatory demand * Relevant certifications such as CISSP, CISM, CISA or ISO27001 Lead Auditor or similar * Awareness of AI-related security and governance considerations, and how they may apply in a SaaS environment SOME OF OUR BENEFITS_ * 25 days holiday per year plus the Christmas Shutdown (another 3-4 days) * Premium medical care via Regina Maria * Mental health support * Menopause support * Regular social gatherings with a monthly allowance for each employee * Up to €1000 training budget per year * €200 to spend on your home office * Choice of workstation * Ability to work for up to 3 months per year from any country in the world Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all. // We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work. Whoever you are, just be yourself. // We welcome applications from underrepresented groups, including disabled and neurodivergent people, and can make adjustments at any stage of the process. You’re also welcome to share your pronouns whenever you feel comfortable. Together, we simplify journeys, remove barriers, and improve daily life for millions. Why Join Masabi? * Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are. * Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey. * Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load. We’re already powering journeys - are you ready to join us?
About Us_ // At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel. Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit. Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what. THE ROLE_ // As Masabi moves into its next stage of growth, we’re building the foundations that help our teams do their best work and grow with us. This role is about shaping how People Operations supports that journey. You’ll bring clarity, care and consistency to the employee experience, from onboarding and everyday support through to people programs, systems and the moments that matter most. You’ll own the day-to-day running of People Operations end-to-end, from onboarding and employee queries through to core programs, compliance, payroll inputs, systems and vendor coordination, helping everything run smoothly and without unnecessary friction. This role sits at the intersection of strong HR fundamentals and operational thinking. You’ll be hands-on, trusted to improve workflows, build better ways of working and reduce manual work over time using systems, data and automation where it makes sense. This is a builder role for someone who enjoys spotting what feels unclear, repetitive or overly manual, and turning it into something simpler, more thoughtful and more effective. The right person will care as much about people as they do about how things run. You’ll notice where employees or managers experience friction, and take the lead in making things simpler, more human and easier to navigate. LOCATION_ // This role is available in a fully remote model only for candidates based in Romania. RESPONSIBILITIES_ * Own the running of People Operations across a globally distributed workforce, from employee queries and lifecycle changes to onboarding, offboarding, contracts, benefits and HR systems * Partner with the wider People team to deliver key People programs such as performance reviews, engagement surveys, compensation cycles and probation tracking * Build and improve processes, workflows, programs and self service experiences so they’re clear, consistent and easy to follow * Keep people data accurate and useful, maintaining BambooHR, supporting reporting and giving the team visibility when they need it * Keep core People Operations compliant, organised and audit-ready across systems, training, documentation and employee records * Work closely with Finance, IT, People Partners and external providers to keep payroll inputs, onboarding, EOR processes and vendors running smoothly * Build more scalable and thoughtful People Operations as Masabi grows, improving employee experience across key moments in the employee lifecycle ABOUT YOU_ * You’ve worked in People Operations, HR Operations or in a HR Generalist role, and you’re comfortable owning things end-to-end * You’re confident with systems, spreadsheets and data, and you use them to stay organised, spot patterns and support decisions * You naturally look for ways to improve how things work, and you enjoy building processes, workflows and simple solutions that make things easier and more scalable * You’re happy being hands-on, and care about getting the detail right without losing sight of the bigger picture * You’re proactive and self-directed, you don’t wait to be told what to do, you notice gaps and step in to fix them * You bring empathy and good judgement in how you support people, especially when things are sensitive or unclear * You’re eager to use automation, AI or technology to simplify work and improve the employee experience NICE TO HAVE_ * Experience in a tech or scaling environment, where processes are evolving and not fully built yet * Familiarity with UK or EMEA employment practices * Familiarity with HR systems like BambooHR, and confidence picking up new tools quickly * Experience supporting remote or globally distributed teams * Some exposure to vendor management, payroll inputs, benefits or EOR models SOME OF OUR BENEFITS_ * 25 days holiday per year plus the Christmas Shutdown (another 3-4 days) * Premium medical care via Regina Maria * Mental health support * Menopause support * Regular social gatherings with a monthly allowance for each employee * Up to €1000 training budget per year * €200 to spend on your home office * Choice of workstation * Ability to work for up to 3 months per year from any country in the world Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all. // We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work. Whoever you are, just be yourself. // We welcome applications from underrepresented groups, including disabled and neurodivergent people, and can make adjustments at any stage of the process. You’re also welcome to share your pronouns whenever you feel comfortable. Together, we simplify journeys, remove barriers, and improve daily life for millions. Why Join Masabi? * Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are. * Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey. * Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load. We’re already powering journeys - are you ready to join us?