Port Operations Agent Senior

Site Reliability Engineer, Networking

Protex AI

Protex AI is the AI Safety and Operations Intelligence Company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights. ABOUT THE TEAM The Infrastructure Team builds and maintains the core foundation that powers all Protex systems, ensuring scalable data infrastructure, robust edge-to-cloud connectivity, and high-performance backend services. We support edge deployments for real-time computer vision applications and deliver resilient systems to enable proactive workplace safety at global scale. Within Infrastructure, this role sits at the intersection of systems administration, edge device operations, networking, and security, owning the layer between our cloud platform and the thousands of cameras and edge compute units running on customer sites across the world. ABOUT THE ROLE We're looking for a Site Reliability Engineer, Networking focussed, to own how Protex devices are provisioned, accessed, secured, and kept healthy in the field. You'll be the technical lead for our remote access stack, OS lifecycle on the edge, fleet-wide patching and upgrades, endpoint security tooling, and the networking posture we present to some of the most security-conscious enterprises in the world. You'll work directly with Infrastructure, Edge Engineering, IT, and customer security teams at Fortune 500 logistics and manufacturing companies. The decisions you make show up in customer security reviews, in the way our devices land on a new site, and in how quickly we can respond when something goes wrong at 3am in a warehouse on the other side of the world. This is a hands-on role with a lot of surface area. You'll be expected to build, document, and operate, and to raise our security bar without slowing the field team down. WHAT YOU'LL OWN * Remote access - Run and evolve our remote access fabric for edge devices. Evaluate and roll out alternative access architectures (outbound-only relays, on-demand session models, hardware-based options) to meet the security requirements of customers who can't accept the default approach. * Edge security & endpoint protection - Deploy and operate security monitoring tools across remote devices via our existing device management platform. Manage sensor policy, vulnerability scanning cadence, the firewall and endpoint documentation we share with customers, and the edge-compute performance budget we're willing to spend on security tooling. * OS lifecycle - Own OS updates, upgrades, and kernel/driver compatibility across the fleet. Lead evaluation and migration work when we need to move to a more enterprise-grade base OS, including compatibility testing across our video analytics stack, GPU drivers, and device management agents. * Provisioning from get-go - Design how a brand-new Protex device goes from box to production: zero-touch or low-touch imaging, identity, secrets, certificates, remote access enrolment, device management registration, and first-boot validation. The bar is "an installer on a customer site can do it in minutes, every time." * Networking & customer security posture - Maintain the firewall, port, and endpoint documentation we hand to customer IT and security teams. Be the technical voice in customer security reviews. Help close audits and procurement security questionnaires. * Systems administration - Internal Linux infrastructure, identity, SSO, MDM where relevant, and the day-to-day systems work that keeps the engineering org and the fleet running. WHAT YOU’LL NEED * 5+ years of professional experience in systems administration, infrastructure, security engineering, or a similar hands-on operations role * Strong Linux fundamentals - including package management, init systems, networking, kernel/driver troubleshooting, and OS upgrade paths * Experience operating a fleet of Linux devices in the field (not just servers in a data centre) - remote management, patching, observability, recovery * Bachelor's degree in Computer Science, Engineering, or a related field * Hands-on experience with a mesh/VPN or zero-trust remote access solution * Solid networking knowledge: TCP/IP, DNS, NAT/firewalls, outbound-only architectures, certificate handling, and how to explain all of the above to a customer's security team * Experience deploying and operating endpoint security and vulnerability scanning tools at scale * Experience with a major public cloud provider, particularly the compute, identity, monitoring, and edge/IoT services * Proficiency coding in Python - comfortable writing automation, tooling, and small services rather than only shell one-liners * Additional scripting and automation skills (Bash or similar) to make manual fleet operations go away * A security mindset - secrets management, least privilege, threat modelling, and an instinct for what a customer security reviewer is going to ask * Mindset: * Owns their work end-to-end: planning, delivery, documentation, and cooperation across teams * Helpful and responsive - willing to jump on a field issue with urgency when an edge device or a customer is impacted * Bias to write things down so the next person doesn't have to ask NICE TO HAVE * Experience with AWS security services * Experience with managed edge / IoT deployment platforms and remote component delivery * Experience working with edge GPU hardware and GPU-accelerated inference pipelines * Experience supporting SOC 2, ISO 27001, or similar compliance programs from the infrastructure side * Experience responding to enterprise customer security reviews at Fortune 500 scale * Experience with MDM or device fleet management tooling WHY JOIN US At Protex AI, you'll work on cutting-edge problems with a mission-driven team. You'll have ownership, autonomy, and the opportunity to make a tangible impact on workplace safety around the world. This role in particular gives you a clean slate over the edge security and remote access story for a fleet that's already deployed across 20+ countries - the work you do will show up in every customer security review we run. Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Port Captain / Supercargo

Harren Group

YOUR RESPONSIBILITIES 1. Vessel Operation Coordination at site * Responsible for the loading and discharging operations of MPP vessels at the port, including handling steel, equipment, and general/breakbulk cargo. * Oversee cargo stowage planning, loading supervision, and discharging supervision to ensure operations are conducted safely and efficiently. * Optimize space utilization and ensure the preservation of cargo quality. 2. Port Dispatch & Relationship Maintenance: * Maintain in-depth knowledge of domestic major ports, operational processes, and key personnel. * Monitor progress of vessel and cargo operations and provide timely feedback to office. * Maintain strong relationships with port personnel to facilitate port clearance and accelerate vessel turnaround. 3. Coordination & Communication: * Maintain effective communication with shipowners, cargo owners, terminal operators, and agents. * Coordinate and resolve issues arising during the vessel’s port stay, such as berthing/unberthing arrangements and port formalities, ensuring smooth vessel turnaround. 4. Safety & Emergency Handling: * Ensure the safety of the vessel during its stay in port, strictly adhering to safety regulations. * Inspect the operating condition of vessel equipment and facilities. * Handle emergencies effectively and promptly (e.g., severe weather, equipment failure) to ensure the safety of personnel and the vessel. 5. Reporting & Documentation: * Prepare and submit operation reports, statements, and other required documentation. YOUR PROFILE * Education:  * Bachelor’s degree or above in Marine Navigation, Port & Shipping Management, or related majors. * Experience:  * Minimum of 2 years of experience in vessel navigation and cargo operations or as a Port Captain; familiar with the operations of various vessel types and port working procedures. * Professional Skills: * Proficient in vessel handling, voyage planning, cargo planning and cargo operations. * Familiar with relevant port regulations and international maritime conventions. * Competencies: * Strong communication, coordination, and team management skills. * Excellent emergency response capabilities and a high sense of responsibility. * Ability to adapt to high-intensity work pressure and flexible/irregular working schedules. * Language Skills: * Fluent in both spoken and written English, capable of communicating effectively with foreign personnel and international stakeholders. INTRODUCTION We are seeking a qualified and experienced Port Captain / Supercargo to manage vessel operations and cargo handling at domestic ports. The ideal candidate will act as the on-site representative, ensuring the safety, efficiency, and quality of loading and discharging operations while maintaining strong communication with shipowners, terminals, and authorities. This role requires the ability to switch seamlessly between Chinese and English to handle daily tasks.

LCL Export Operation Coordinator

Unknown Employer

l  收到客服交接的订舱托单和进仓通知，根据客户要求的船期安排货物并做好审单。 Receive the bookings and booking confirmations from CS- Customer Service colleagues, review the bookings and arrange the goods according to the shipping date required by customers.   l  特殊尺寸或者特殊品名的货物，需要跟客户/客服落实详细的货物情况，及时和中转港/目的港确认， 并反馈给客户/客服。 For the special size or special cargo, need to confirm the detailed information of the cargo with the customers/CS, timely confirm with the transit port/destination port, and give feedback to the customers/CS.   l  负责到货情况的跟踪，包括未到货的，负责货物破损，水湿，大件等异常情况的跟进，如可能产生费用，及时联系客户确认费用。 Be responsible for tracking the arrival of cargo, include those have not arrived, damaged cargo, wet cargo, awkward cargo and other abnormal situations. If there is any extra expenses, contact customers to confirm it in time.   l  根据运价,船期和目的港代理的选择和各主管协商确认船公司， 按计划提前与订舱代理订舱，预留整柜舱位。 Negotiate with each supervisor to confirm the shipping company according to the freight rate, shipping date and destination agent usage, book the space with booking agent in advance as planned, and reserve the full container spaces.   l  根据订舱的情况/客户对装箱的要求以及代理的要求，合理的配载，修改确定箱型，发送装箱配载给场站，外调箱等情况需提前通知场站安排调箱。 According to the booking situation/customer's loading requirements and agent's requirements, rationally stow, modify and confirm the container type, send the loading list to the CFS for reference, and notify the CFS in advance to arrange container transfer.   l  待柜子货物刷卡率达到100%以上通知场站发送运抵，并跟进货柜装载放行情况，直到柜子进港上船。 When the Customs pre-submitting rate of the container reached 100%, notify the CFS to send the Cargo arriving reports to the Customs, and follow up with the Container Loading and Customs releasing status of the container and make sure the container to be gated into the terminal and load on board properly.     l  负责监督AMS/ACI/EMANIFEST的录入情况，开船前监督操作助理检查柜子匹配情况，确认柜子可以顺利上船。  Be responsible for supervising the filings of AMS/ACI/EMANIFEST, supervise the OP Assistants to check the final results of the containers, to make sure the containers could be loaded on board properly.   l  开船后，发送pre-alert文件，包括主单分单，PNL, 账单等文件给国外代理，特殊收费需要指示清楚。 After vessel’s departure, send pre-alert documents, including MB/L, HB/L, PNL, Invoices and other documents to the overseas agents, special charges need to be clearly indicated.   l  目的港反馈的邮件，需要及时与国外代理保持沟通，如单票货物需要客户配合，联系客户及时处理。  Keep close and timely communication with overseas agent, assist to contact customers in time for further requirements if necessary.   l  船开后及时在PHOENIX里上传主单，装箱清单等文件，应及时做系统费用以及登记上传COST FORM以便PRC 录入成本，将账单存档在SHAREPIONT 文件夹中。 Upload the MBL, loading list and other documents in PHOENIX immediately after the vessel’s departure. Issues invoices to customers, submit the Cost Form for PRC’s inputting. Save the vendors invoice in Sharepoint folders.   l  关注负责各个港的货量变动情况并及时反馈给上级。 Pay attention on the volume fluctuation of each port and feedback to superior.   l  维护和同行之间的关系，进行沟通调货。 Maintain the relationship with other LCL consolidators, communicate and swap cargo.   l  了解各港口开箱成本以及协议条件，核算价格（高低标，同行直客），轻重货比例以及目的港收费标准。 Get familiar with the cost, detailed conditions of the Rebate Agreements of each lane and container; calculate the PNL of each container based on different cargo components (high and low PLC standard cargo, direct or forwarder customers, etc.), calculate the PLC base on different proportion of light and heavy cargo.   l  及时更新teams共享船期表。 Check and update the sailing schedules in time.   l  注重团队协作，与销售以及客服保持密切沟通配合。 Pay attention to teamwork, keep close communication with Sales and CS colleagues.   l  遵守公司的规章制度，完成上级和公司交办的其他工作 Comply with the rules of the company. Complete other tasks assigned by managements and the company.