Business Intelligence Manager

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the role: The Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Commercial Sector at Okta. You will report to the Regional Manager, Customer Success and be responsible for complementing Okta’s innovations, best practices, and capabilities with our valued customers’ business objectives and priorities. As a strategic and trusted advisor, you will shift customer mindsets, create demand for our solutions, and drive higher business value and executive alignment between Okta and our customers. The ideal candidate embodies a high-performance mindset—consistently raising the bar, turning action into traction, thriving in change, and moving fast to simplify and repeat. It requires complementing Okta’s innovations, efficiencies and capabilities with our valued customers’ business objectives and priorities thereby driving higher business value and executive alignment between Okta and our customers, but it also demands a leader who can navigate these constraints with urgency and an obsession for concrete outcomes. Strong problem-solving, orchestration, and consultative skills are necessary for navigating challenges, finding innovative solutions, and winning as a team. In this role, you will:  * Deliver Customer Value: Develop and nurture strong customer and C-Level relationships to understand their business goals and needs, ensuring retention, happiness, and a significant return on investment. Cement yourself as a trusted and strategic advisor, translating complex technical concepts into actionable business outcomes. * Drive for results: Design and execute proactive success plans and Strategic Business Reviews (SBRs) with clear goals, KPIs, and timelines—turning strategy into measurable traction. * Win as a team: Champion customers internally and mobilize cross-functional partners across Sales, Support, Engineering, and Product to resolve escalations and lead coordinated success motions. * Represent the customer's voice: Gather and surface feedback that drives continuous improvement, actively challenging what needs to evolve. * Guide customers forward: Identify and communicate relevant new products and features, helping customers adopt and benefit from Okta's agentic capabilities. * Identify renewal risk and collaborate with internal teams to remediate, ensure a successful renewal, and proactively spot expansion opportunities. You will thrive in this role if you: * Have 3+ years of experience in a customer success, account management, or consulting role, managing relationships with large, complex enterprises (preferably working with a SaaS-based technical enterprise product). * Have a solid track record of delivering and scaling an exceptional customer experience, choosing ambition over comfort and consistently raising your own bar. * Demonstrate strong emotional intelligence and an elite level of relationship management and executive stakeholder development. * Possess exceptional presentation and communication skills, particularly when engaging with C-level executives to align technical goals with business value. * Have strong listening and analytical skills with the demonstrated ability to ask effective questions, dive deep, understand the customer’s business priorities, and anticipate their needs.  * Exhibit strong interpersonal skills and the ability to work collaboratively and cross-functionally to win as a team. * Have good technical and problem-solving skills coupled with the ability to provide quick resolution to problems. Experience in enterprise security tools is preferred. * Are willing to travel up to 25%. PID P12577_3469606 #LI-TP2 The OTE range for this position for candidates located in the San Francisco Bay area is between: $130,000—$178,000 USD Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.  The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $116,000—$159,500 USD The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Twitch

ABOUT US Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. ABOUT THE TEAM Community Trust (CT) exists to foster an environment where streamers and their communities thrive, while proactively reducing harm and ensuring support is accessible when needed. Our organization encompasses safety policy & enforcement, fraud prevention, and customer experience. Within CT, the Business Operations & Integrations team is the operational backbone – encompassing four functions (Business Operations, Financial & Contract Management, Go-to-Market, and Safety by Design) split across two sub-teams: BizOps and Integrations. The Integrations team – which this role sits on – is the connective tissue between Community Trust and the rest of Twitch. We own the CT Readiness Program, ensuring every product, monetization, regulatory, or business development launch is operationally ready before it reaches our community (200+ launches per year). We also co-own Safety By Design, the process by which safety risks are identified and mitigated before products ship. We're building a team that can anticipate what's coming and react to what's arrived – getting CT into planning conversations earlier, simplifying how Twitch launches safely at scale, and building the systems that allow a small team to have outsized impact. ABOUT THE ROLE This is a Program Manager II role on the Integrations team within Community Trust Business Operations & Integrations. You will report to the Director of Business Operations & Integrations, and join a small, high-impact team of program managers responsible for CT's full GTM portfolio. You'll be the primary CT point of contact for a set of product and initiative launches, managing them end-to-end from intake through post-launch – across every org at Twitch, from ICs to executives. You can work in San Francisco, CA; Irvine, CA; Los Angeles, CA; Seattle, WA YOU WILL: * Own a portfolio of product, policy, and operational launches end-to-end – from scoping through delivery and post-launch follow-through, including launches that impact CT's global outsourcing operations. * Pull the latest information from product teams (timelines, scope changes, risks) and push relevant updates to CT stakeholders so the org is never caught off guard. * Manage timelines, identify and mitigate risks proactively, and know when to flag something to your manager for escalation. * Represent CT in cross-functional trade-off discussions through Safety By Design and broader launch planning – surfacing operational concerns and helping partners understand CT's perspective on enforcement feasibility, compliance, and customer experience. * Build and improve the systems that help the team scale – whether that's process improvements, better tooling, or new communication norms. YOU HAVE: * 3+ years of program or project management experience in a cross-functional environment with multiple (5+) concurrent workstreams. * Demonstrated ability to take ambiguous, undefined work and structure it into a clear plan with owners, milestones, and accountability. * Proven ability to influence without authority – building alignment, navigating disagreement, and driving outcomes through trust rather than positional power. * Comfort managing stakeholder relationships across levels (IC through Director+), across orgs, and across competing priorities. You know when to escalate, when to negotiate, and when to move forward. * Strong written and verbal communication – able to distill complex work into clear, concise updates for any audience, from a Slack thread to an executive briefing. * High emotional intelligence and a collaborative orientation – you build trust quickly, upwards, downwards, and across. You lead with empathy, adapt your approach to the person and the context, and understand that relationships are the foundation of influence. BONUS POINTS * Understanding of what it means to balance user safety with product velocity in a platform environment. * Comfort with systems-thinking and process design – you've built or improved the frameworks a team relies on to operate, by meeting people where they already work. * Experience in Trust & Safety, content moderation, policy operations, or regulatory compliance. * Experience supporting go-to-market or launch readiness programs where multiple workstreams and dependencies converge on shared timelines. PERKS * Medical, Dental, Vision & Disability Insurance * 401(k) * Maternity & Parental Leave * Flexible PTO * Amazon Employee Discount Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  Job ID: TW9211 The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. US, WA, Seattle - Annually $82,700—$129,800 USD US, CA, San Francisco - Annually $81,600—$142,800 USD US, NY, New York - Annually $81,600—$142,800 USD US, CA, Irvine - Annually $74,200—$129,800 USD Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Reddit

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. Reddit is seeking an experienced sales leader for our Global Strategic Accounts organization. This team is a specialized group within Global Large Customer Sales that oversees Reddit’s most significant global advertising partners end-to end by leading joint business planning, global strategy, and cross-regional execution In this role, you will be responsible for building and scaling high-stakes global partnerships that are of substantial revenue-generating importance to the company. You will accelerate global market expansion for Reddit by developing and executing sophisticated strategic plans that prioritize deep engagement, sustainable growth, and long-term value. Your overarching responsibility is to elevate our global partnerships, business operations, and organizational design across all markets. You will manage a sales leadership team consisting of Directors and Senior Managers. This role is required to be based out of San Francisco or Los Angeles. Responsibilities: * Lead and mentor a high-performing organization of Directors, Senior Managers, Sales Managers, and Client Partners focused on Reddit’s most complex and high-value global partnerships. * Drive global revenue growth by identifying opportunities in both new and existing markets and negotiating and managing Joint Business Partnership agreements with partners.  * Develop and implement scalable global playbooks and industry-specific strategies. * Lead vertical strategy and development in close partnership with Regional Vertical Senior Directors. * Work closely with cross-functional leadership, including Product, Engineering, and Marketing, to influence the roadmap for innovation, technical product development, and advanced measurement solutions. * Serve as the strategic bridge across regions by centralizing communication structures, consolidating enterprise-level product requests, and aligning regional execution with global strategy. * Build and strengthen C-Suite and executive-level relationships with global partners through strategic engagements, trust-building, and high-level knowledge sharing. * Proactively identify next-generation partnerships and expand the strategic client roster annually or biannually to ensure long-term platform health. * Ensure alignment of global goals with the company’s overall business strategy. * Lead the planning and execution of multi-region education sessions, events, and summits to align internal and external stakeholders. Required Qualifications: * 18+ years of experience in digital media sales, marketing, or business development. * 10-12+ years of people management experience, with a proven track record of managing other people managers and senior leadership tiers. * Demonstrated success in accelerating market share and revenue in diverse international markets. * Deep understanding of digital advertising ecosystems, with the ability to consult on product innovation and measurement development. * Exceptional ability to influence and build trust with C-level stakeholders at the world's largest enterprise partners. * Experience with complex global deal structuring, revenue forecasting, and large-scale organizational management spanning multiple regions. * A data-driven thinker who can synthesize market trends, partner needs, and Reddit's unique platform strengths into high-impact business opportunities. * Proven ability to drive results through collaboration and influence across Product, Marketing, and Regional Sales functions without direct authority. * Prior experience in high-growth or "scale-up" environments where you have built teams and processes from the ground up. Benefits: * Comprehensive Healthcare Benefits and Income Replacement Programs * 401k with Employer Match * Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support * Family Planning Support * Gender-Affirming Care * Mental Health & Coaching Benefits * Flexible Vacation & Paid Volunteer Time Off * Generous Paid Parental Leave  #LI-Hybrid #LI-Hybrid Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $254,600—$356,500 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.