Full-Stack Engineer

Stripe

WHO WE ARE ABOUT STRIPE  Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. WHAT YOU’LL DO RESPONSIBILITIES * Design and build tools that enable partner teams to interact more easily with the system. * Work with engineers across the company to launch new products or features.  * Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams.  * Debug production issues across services and multiple levels of the stack.  * Improve engineering standards, tooling, and processes.  * Design and build tools and software that reduce friction in meeting onboarding requirements. WHO YOU ARE MINIMUM REQUIREMENTS * Bachelor's degree or foreign equivalent in Computer Science or a related field, plus 5 years of Software Engineering experience.  POSITION ALSO REQUIRES THE FOLLOWING: * 5 years of experience in building software solutions at scale in Python, Ruby, Java, or similar; * 5 years of experience in making trade-offs between user experience and technical constraints; * 5 years of experience in translating business requirements into software designs; * 5 years of experience in debugging production issues across services and multiple levels of the stack; and * 5 years of experience in building and maintaining production systems.   Salary: $224,000 - $336,000/yr. This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week Full remote work permitted. Multiple Positions Available.  Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA28 #LI-DNI

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Support Experience engineering teams build and improve Stripe’s user support from end to end: how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions. We’re accountable for the quality and reliability of this support stack and we use data and firsthand user research to continuously improve it. Providing great support to users of all sizes is culturally important to everyone at Stripe. We are a group of capable, friendly, user-oriented engineers that partner closely on this problem with Stripe’s world-class design, product, and operational teams. This includes the external-facing support interfaces (https://support.stripe.com/), content, entry points, internal tooling, case routing, and helping product teams across the company reduce support volume by improving our products. WHAT YOU’LL DO As a Full Stack Software Engineer on the Support Experience team, you will build engaging, responsive user interfaces that make it truly enjoyable to get help from Stripe. You will have the opportunity to scale the contact platform that connects Stripe users with the teams that are best equipped to help them. This might involve implementing new API endpoints for use across multiple products, iterating on data pipelines to maximize visibility into our support operations, or adding to our billing pipeline so that we can offer paid support plans in new regions. We're also at the center of a genuine AI inflection point. Stripe's support operation is mid-transformation — AI-driven interactions have crossed a major threshold, and 2026 is about pushing that further. Join now to help build the foundation during the most consequential period in the org's history. RESPONSIBILITIES * Build, operate, and improve support products for all of Stripe’s users, from one-person startups to Premium Support users and large enterprises. * Work side-by-side with user-facing teams to understand their needs, develop short-term and long-term solutions, and deploy those solutions across our global 24/7 support operation. * Improve the internal tools that empower our user-facing teams to build new case-solving workflows, publish dynamic, localized content to our user-facing support site, and answer every support request with the right context for any user. * Own problems from end to end, managing complexity and engaging directly with stakeholders to think through everything from business impact, to reliability and operability, to the pixel-perfection of individual support interactions. * Uphold Stripe’s high standards for engineering and product quality and mentor newer team members to do the same. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * You have a strong technical background, including 2-5+ years of experience building impactful products or systems at scale * Enjoy being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users both internally and externally * Write high quality code that is tested thoroughly, supported by clear documentation and has appropriate production observability * You are empathetic with users, both internal and external, and strive to create a better experience for all customers * Enjoyment in working with a diverse group of people with different expertise * Proven ability to stitch together many different services and processes together even if you have not worked with them before * Uphold best practices in engineering, security, and design PREFERRED QUALIFICATIONS * Proficient in JavaScript (React) & Ruby; language can be learned and we care much more about your general engineering skill than knowledge of a particular language or framework * Previous experience building engineering solutions focused on support

Stripe

WHO WE ARE ABOUT THE TEAM Link is a digital wallet designed for effortless and secure online payments and digital transactions. With Link, consumers enjoy convenience and peace of mind—it works on any device or browser, is backed by the highest security mechanisms, offers purchase protections on eligible items, and ensures seamless and quick payments. Across the Link Engineering org, we focus on building delightful payment experiences and allowing our global consumer base to pay with their preferred payment methods. Our team's work spans the entire stack from front-end experiences, to infrastructure that supports low-latency transactions, to intelligent systems that help protect consumers and merchants from bad actors. Team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here. WHAT YOU'LL DO We're looking for engineers who want to make an impact on payments at a global scale. You'll play a key role in expanding our product suite and the infrastructure that supports it. Our team collaborates with many cross-functional teams and many other teams across Stripe to deliver innovative solutions that address evolving user needs. RESPONSIBILITIES * Build and design the next generation of Stripe products to meet the high-growth needs of our company and customers for years to come * Debug and solve critical production issues across services and multiple levels of the stack * Mentor engineers to help them grow * Collaborate with stakeholders across the company to build new features at large-scale, while improving internal engineering standards, tooling, and processes * Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 2–10+ years of industry software engineering experience (does not include internships or co-ops) * Strong coding skills in any programming language * Strong collaboration skills and the ability to work across workstreams within your team and contribute to your peers' success  * Ability to thrive with a high level of autonomy and responsibility and an entrepreneurial mindset * Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users PREFERRED QUALIFICATIONS * Experience with large-scale financial tracking systems * Good understanding and practical knowledge in cloud-based services (e.g., gRPC, GraphQL, Docker and Kubernetes, cloud services such as AWS, etc.)