Manager, Solutions Consulting

Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Technical & Competitive Sales Solutions manager will shape how Figma positions our cross-product technical solutions, and differentiates from both established and emerging competitors across priority segments and markets. This role will define our technical narrative and solutions, and translate competitive insights into clear and differentiated positioning. Ultimately, this person will deliver high-impact field assets and enablement that drive pipeline growth and revenue.  The role will partner closely with Sales Leadership, Product, Marketing, and Enablement to ensure technical and competitive insights inform GTM strategy, product direction, and field execution. The ideal candidate combines analytical rigor with exceptional storytelling and a strong understanding of enterprise sales motions. This is a high-visibility opportunity to build something new – you’ll elevate Figma’s technical and competitive capabilities, and strengthen our overall sales strategy in an increasingly dynamic market.  This is a full time role that can be held from one of our US hubs or remotely in the United States. WHAT YOU’LL DO AT FIGMA: * Develop differentiated technical messaging and positioning to show Figma’s strengths across product, design, and engineering workflows, aligned to Figma’s sales narrative * Collect and synthesize multi-source intelligence (customer and sales feedback, industry research, analyst insights, sales data, etc.) to identify actionable competitive trends and dynamics * Create high-impact technical and competitive assets, including architectures, battlecards, objection-handling frameworks, customer-facing materials, and segment-specific guides * Establish scalable intake channels for competitive and buyer feedback, along with a framework for distributing insights across product and GTM stakeholders to influence company strategies * Partner with the product team to understand and influence Figma’s product roadmap, funneling buyer feedback to highlight emerging customer needs and identify opportunities for new features that would increase differentiation and product-market fit WE'D LOVE TO HEAR FROM YOU IF YOU HAVE: * 4+ years of experience in competitive intelligence, product marketing, sales, or a related field * 4+ years of either go-to-market or direct work experience in software engineering, product development, or a related technical field * Process creation experience – developing new processes, optimizing existing ones, and influencing decisions without direct authority * Strong analytical, critical thinking, and problem-solving skills, with the ability to synthesize and interpret data and information from multiple sources and present it in a clear and concise manner * Excellent communication, presentation, and storytelling skills, with the ability to tailor the message and format to different audiences and levels of the organization * Self-motivation and proactivity, with the ability to work independently and cross-functionally in a fast-paced and dynamic environment WHILE NOT REQUIRED, IT’S AN ADDED PLUS IF YOU ALSO HAVE: * Customer facing experience (e.g., sales, customer success, consulting)  * Experience with Figma products  * Technical experience – building products, coding/development, or similar At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. #LI-CT4 Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.     Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.  Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.  Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $153,000—$269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Director, Solutions Consulting to lead our AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments. In this role, you will define and execute our strategy for how we partner with Sales, engage with customers, influence new business, and scale for even greater impact. At Figma, we think creatively, lift constraints that block our imagination everyday, and we expect you to do the same. This is a full time role that can be held from one of our US hubs or remotely in the United States. WHAT YOU’LL DO AT FIGMA: * Build, develop, and inspire talented, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals * Partner with Sales leadership to achieve sales targets across aligned regions and ensure successful pre-sales outcomes * Analyze and manage the performance of our AMER Solutions Consulting teams, including influenced ARR and activity metrics * Develop, refine, and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our AMER Solutions Consultants * Act as the technical executive to align with customer executives and stakeholders for relationship building and to help advance open opportunities * Recruit, mentor, and develop the AMER Solutions Consulting leadership team * Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements * Participate in regional industry events/organizations as a thought leader WE'D LOVE TO HEAR FROM YOU IF YOU HAVE: * 10+ years in customer-facing technical sales roles within SaaS * 6+ years of management experience, including 2+ years managing managers (not individual contributors) within Solutions Consulting or Sales Engineering * Proven track record of leading and growing high performing teams across multiple timezones and coaching them toward meeting or exceeding performance expectations * Demonstrated success partnering with regional Sales leadership on GTM strategy, iterating based on data and insights * Strong cross-functional influence across Product and Customer Experience * Strong understanding of our technical and competitive landscape * Ability to thrive in a constantly evolving and growing environment WHILE NOT REQUIRED, IT’S AN ADDED PLUS IF YOU ALSO HAVE: * Experience with MEDDICC sales qualification framework * Prior experience managing managers * Prior Figma, design or development experience At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.     Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.  Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.  Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $258,400—$348,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Forward Deployed Engineers at Figma sit at the intersection of engineering, product, and our most strategic customers. In this role, you’ll work hands-on with customers adopting emerging Figma developer workflows, starting with Make Local, to understand their technical environments, unblock implementation, and translate real-world deployment patterns into product and engineering insights. You’ll partner closely with Customer Experience, Solutions Consulting, Sales, Product, and Engineering to help customers get to value faster while shaping how Figma builds and scales a new Forward Deployed Engineering motion. This is a full time role that can be held from one of our US hubs or remotely in the United States. WHAT YOU'LL DO AT FIGMA: * Partner directly with strategic customers to understand their technical goals, workflows, codebase environments, and implementation constraints * Lead technical discovery and readiness assessments for customer deployments, including repo/environment setup, permissions, configuration needs, and potential adoption blockers * Provide hands-on implementation support for Make Local and related developer-facing workflows, including setup guidance, debugging, escalation triage, and recommendations on technical implementation patterns * Work closely with Customer Enablement Managers, Solutions Consultants, Sales, and account teams to align on customer goals, stakeholders, success criteria, timelines, and account context * Capture and synthesize product gaps, bugs, workflow patterns, technical blockers, and customer feedback for Product and Engineering teams * Create reusable deployment assets such as technical troubleshooting guides, readiness checklists, account intake templates, implementation playbooks, and customer-facing enablement materials * Help define how Figma should measure success for forward deployed engineering engagements, including time to first workflow, setup success, adoption, active usage, customer feedback, and support effort * Contribute to the operating model for Figma’s Forward Deployed Engineering function, helping determine where FDE support is most valuable, how engagements should be scoped, and how the function should scale WE’D LOVE TO HEAR FROM YOU IF YOU HAVE: * Experience in a customer-facing technical role such as Software Engineer, Solutions Engineer, Technical Consultant, Sales Engineer, Developer Advocate, or similar * Strong understanding of modern software development practices, including source control, local development environments, deployment workflows, debugging, and build tooling * Proven ability to partner with enterprise customers to solve complex technical challenges and drive successful product implementations * Excellent communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences across cross-functional teams * Demonstrated ability to thrive in ambiguous environments by creating scalable processes, collaborating across teams, and leveraging emerging technologies such as AI and modern developer workflows WHILE IT’S NOT REQUIRED, IT’S AN ADDED PLUS IF YOU ALSO HAVE: * Strong familiarity with developer, design, collaboration, or AI products, particularly those that connect design and engineering workflows * Proven success partnering with enterprise customers on implementation, onboarding, migrations, technical enablement, and product adoption * Solid understanding of modern engineering practices, including frontend development, design systems, component libraries, CI/CD pipelines, monorepos, and Dev Infrastructure * Demonstrated ability to build, scale, or launch customer-facing technical functions, pilot programs, services, or engineering practices * Ability to translate customer insights and deployment trends into product strategy, documentation, roadmap recommendations, and engineering priorities At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.     Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.  Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.  Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $152,800—$296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.