
Stripe · SF
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the mos...
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the
most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our
mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an
unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically
important products in Stripe’s portfolio. Stripe is investing in growing its Link Product Sales team and as an Account Executive
you will be a critical part of the team driving the growth of the Link network. Few roles provide such a direct impact on the
growth of a top company priority.
As an Account Executive, Link and Financial Connections, you will use your sales and product expertise to help drive growth of
Link’s bank account network across a range of customers. You will collaborate with product, engineering, marketing, and other GTM
teams to develop deep product and industry knowledge and drive complex deals. You will be instrumental in leading in depth product
discussions with existing and prospective customers – and building and executing against our go to market strategy.
You are an adept sales professional, capable of engaging in business-level and technical conversations at multiple levels of the
organization. You are used to building value in competitive situations and enjoy working on products that require deep product
understanding, combined with technical knowledge. You’re as comfortable working with external clients as with internal
stakeholders. You’re excited to become an expert and to share your knowledge. You are an organized self-starter and an exceptional
communicator with strong analytical abilities and a proven history of top performance and improving the teams you join.
a focus on bank payments and open banking
product and the market
Stripe’s product roadmap
services stakeholders) to help shape Stripe’s products and solutions to meet customer needs
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you
are encouraged to apply.
Requirements
selling open banking or bank payments solutions to enterprise customers
Product and Engineering
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world's largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe's portfolio. Stripe is investing in building out its Capital Product Sales team, and as a Product Account Executive, Capital, you will be a critical individual contributor driving the growth of Capital on a global scale. Few roles provide such a direct impact on the growth of a top company priority. WHAT YOU'LL DO As a Product Account Executive, Capital, you'll directly own and drive the most complex, high-value Capital opportunities across Stripe's global customer base. You'll serve as a subject matter expert, strategic advisor, and the tip of the spear on our most important deals. We're looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have deep enterprise sales or partnerships experience, a strong track record of bringing new products to market, excellent communication skills, and a knack for understanding and solving complex customer needs. RESPONSIBILITIES • Own and close the largest, most strategic Capital opportunities end-to-end, building and managing executive-level relationships with key prospects and customers. • Serve as the go-to subject matter expert on Capital, advising both customers and internal teams on product positioning, use cases, and value creation. • Develop and execute go-to-market strategies and solutions to meet customer needs, in collaboration with Product, Sales, SDR, Finance, Partnerships, and Marketing stakeholders. • Drive revenue growth, increasing attach rates and new client acquisition by personally managing a high-impact book of business at ambitious growth targets. • Lead consultative, solution-based sales cycles—from prospecting and discovery through negotiation and close—for enterprise and strategic accounts. • Build and refine new sales motions, playbooks, and frameworks that can be adopted broadly across the Capital sales organization. • Partner closely with Product on roadmap feedback, feature prioritization, and shaping the Capital offering based on direct market and customer insights. • Design and drive GTM campaigns and product sales initiatives, executing with rigor and measuring results. Analyze outcomes and make actionable recommendations in a timely manner. • Mentor and enable peers by sharing best practices, deal strategies, and market intelligence to elevate the broader team's performance. • Constantly innovate and improve sales processes, engagement models, and customer strategies—bringing new ideas and a builder's mindset to a rapidly scaling business. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS • 7+ years of enterprise technology sales experience, with a strong track record of personally closing complex, high-value deals • 3+ years of experience in payments, lending, capital, or financial services industry • Proven track record of top-tier quota attainment in new business sales and existing customer upsell and cross-sell for enterprise customers • Deep expertise in consultative and solution-based selling across all stages of the sales cycle • Ability to build and navigate executive-level relationships with C-suite and senior decision-makers • Strong cross-functional collaboration skills—able to influence and drive alignment across Product, Engineering, Marketing, and Sales leadership without direct authority • Demonstrated ability to build new sales motions, playbooks, or GTM strategies from the ground up • High energy, strong work ethic, disciplined execution skills, and a willingness to do whatever it takes to deliver results • True team player—always • Humor is very welcome
ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Stripe is investing in building out its Banking-as-a-Service (BaaS) Product Sales team to actively engage prospects and customers to help them transform their business through building on Stripe’s platform. Stripe's global Product Sales team is at the forefront of driving revenue and growth. As trusted business partners, our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what's most important to them: their business. We're known for our product expertise, rigorous thinking, and user-first approach to problem solving. Within Stripe, Product Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy. What you’ll do As an Account Executive, BaaS, you will use your sales and product expertise to help drive growth of Stripe’s BaaS (Issuing, Capital, & Treasury) products across a range of customers. You will collaborate with product, engineering, marketing, and other GTM teams to develop deep product and industry knowledge and drive complex deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy. You are an adept sales professional, capable of engaging in business-level and technical conversations at multiple levels of the organization. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You’re as comfortable working with clients as with internal stakeholders. You’re excited to become an expert and to share your knowledge. You’re an organized self-starter, an excellent communicator who is analytical and has a track record for improving the processes and organizations around you. RESPONSIBILITIES * Accountable for driving revenue, increasing attach rates, and new client acquisition for a wide range of customers including SMBs, Startups, and Digital Natives * Create your territory plan and lead outbound outreach efforts to develop a robust, qualified BaaS pipeline * Develop relationships with executive stakeholders and lead discussions with existing and prospective BaaS customers * Deeply understand the sales process and competitors for Stripe Issuing, Capital, & Treasury and serve as both an internal and customer-facing expert in these product areas * Engage with Product and Engineering teams to synthesize and relay customer feedback and our findings to inform Stripe’s product roadmap * Contribute to the development of go-to-market playbooks alongside product, marketing, sales, and technical services stakeholders * Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. REQUIREMENTS * 10+ years of customer facing experience at a leading technology or payments company and a track record of top performance * Experience building trusted advisor relationships with senior business leaders * Proven ability to build strong collaborative working relationships with cross-functional business partners * Self-starter capable of operating independently to drive meaningful business results * Enthusiastic “roll up your sleeves” mentality * Excellent verbal and written communication skills * Ability to understand complex technical requirements and craft solutions across multiple stakeholders * Proven experience to lead complex negotiations involving bespoke commercial agreements * Thrives in a fast-paced environment and changing requirements * True team player - always * Humor is very welcomed PREFERRED QUALIFICATIONS * 5+ years of experience specifically selling payments / banking solutions
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Mid-Market Account Manager, you are responsible for retaining and growing a defined portfolio of existing customers on the DACH market. You act as the commercial owner of each relationship — identifying the value drivers for the customer, setting up joint business goals and KPIs, driving renewals, expanding accounts, and positioning Trustpilot as a long-term partner that delivers measurable business value. You combine commercial acumen with relationship depth, collaborating closely with Customer Success Managers to ensure adoption, satisfaction, and sustainable revenue growth. You are accountable for contributing to strong Gross Renewal Rate (GRR) and Net Revenue Retention (NRR) results by executing defined renewal processes, maintaining Salesforce accuracy, and supporting customers to achieve measurable value. This role combines hands-on learning, customer interaction, and operational excellence — preparing you to progress into a full Account Manager role. What you'll be doing: * Own your Book of Business and expand your revenue. Take ownership of your numbers. * Identify Customers Goals and Drivers in order to derive its individual Trustpilot value drivers. Set up joint business goals and KPIs to measure success. * Strategically understand the customers situation, know their goals and challenges. * Retention & Renewal: Own the end-to-end renewal process, delivering high Gross Renewal Rates (GRR) and predictable retention. * Growth & NRR: Drive portfolio expansion through upsell and cross-sell to achieve strong Net Revenue Retention (NRR) and overall portfolio growth. * Account Planning: Build and maintain detailed account plans, stakeholder maps, and accurate forecasts in Salesforce. * Customer Engagement: Lead commercial and strategic conversations, including business reviews and contract discussions. * Cross-Functional Collaboration: Partner with Customer Success to ensure value realization, with Marketing on customer stories, and with Product on feedback loops. * Operational Excellence: Ensure accurate data, forecasting discipline, and pipeline visibility across your portfolio. Who you are: * You have experience in account management, expansions, renewals or a similar customer-facing role within a SaaS or subscription-based company. * Strategic Thinker: you focus on customers goals and how to generate value for the customer. You are a value based thinker and seller. * Strong understanding of financial numbers, P&Ls, retention, NRR, upsell, and cross-sell motions. * Solid commercial awareness with the ability to link product value to customer outcomes. * Skilled at managing a large portfolio and keeping accurate account data in CRM systems. * Excellent communication, stakeholder management, and negotiation skills. * Comfortable analysing account performance data and forecasting renewals. * Able to work cross-functionally and thrive in a fast-moving, target-driven environment. * A good understanding of the digital advertising/search marketing industry – preferred. What’s in it for you? * Competitive compensation package + bonus * Company Pension Scheme with a 4% of gross salary employer contribution (no matching required). * 20 days holiday with an additional 8 days after 6 months of continuous employment * 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist * Benefit-in-kind of 44€ a month, which can be used for a range of purposes such as private healthcare, accommodation, a company car, a gym membership, an interest-free loan, travel expenses, or any other expense * Health benefit of 50€ a month which you can use to spend on anything that supports positive health * Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan * Prime location with stunning views of the Alster in a brand-new office space Still not sure? We want everyone to feel welcome at Trustpilot. We’re excited to hear about your experiences and how you can help us create a great culture for our team. So don’t worry if you don’t tick every single box - we’d still love to hear from you! #LI-AP1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.