
Zurich Instruments · Shanghai
Zurich Instruments is the technology leader for advanced test & measurement instruments for dynamic signal processing. Our products are used in many application...
Zurich Instruments is the technology leader for advanced test & measurement instruments for dynamic signal processing. Our products are used in many application fields by demanding researchers all over the world. Zurich Instruments' vision is to be the reference for digital instrumentation in advanced research and development labs.
In order to support the company's rapid growth in China and to deliver the best possible support to Chinese researchers, Zurich Instruments is building a local sales and support team in Shanghai.
For our Marketing and Sales Team in Shanghai, we are looking for an Technical Sales China (Physics, EE).
Location: [China] We Are: RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients. As a Sales Manager/Director, you will implement market development strategies, identify new partnership opportunities and convert them into RTB House clients. You will be responsible for elevating client relationships, executing customer communications at all business levels, owning and implementing the go-to-market strategy for our performance solutions. You Will: * Generate direct sales by handling all aspects of the sales cycle from prospecting to closure; * Identify new sales opportunities and convert them into RTB House customers on the China market; * Develop strong relationships with key stakeholders (decision-makers) of brands and agencies; * Comprehensively expand portfolio of RTB House’s new clients; * Participate in product and offer presentations/pitches to prospective clients and agencies; * Analyze sales statistics and formulate sales strategies to determine and achieve desired growth; * Partner with technical and account management teams; * Execute customer communications via telephone or email, in line with standards and procedures; * Create formal offers and present them to potential customers; * Deliver high levels of customer relationship management, satisfaction, and interaction; * Report on the status of sales processes regarding both existing and potential customers; * Develop professional and technical knowledge by attending training sessions. Desired Experience: * Understanding of the online advertising industry including major recent trends; * Existing, meaningful relationships within the ecommerce clients in China (and Hong Kong) market * knowledge of RTB model will be an asset; * Ideally 3+ years of successful sales experience in online industry; * Ideally 5+ years of sales experience in a B2B environment; * University degree; * Great analytical skills * Persuasion, exceptional negotiation and communication skills; * Fluency in English and Chinese We Offer: * Being part of an award-winning organization, with outstanding growth numbers; * Work on a great product based on the newest AI Technology (Deep Learning); * The joy of working and learning in one of the fastest growing tech companies in Europe (FT - 1000 Europe's fastest-growing company 2022); * Being part of ambitious projects and working with teams of talented and collaborative people; * Remote work Apply now! You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.
At JetBrains, we create intelligent tools that help developers work smarter. For more than 25 years, our products—IntelliJ IDEA, PyCharm, WebStorm, Rider, TeamCity, AI-powered tools, and many others—have been shaping the global software ecosystem. Millions of developers and thousands of companies worldwide rely on JetBrains to build, ship, and scale their software. We are looking for a proactive and relationship-oriented Account Manager to support our B2B customers in China that do not have dedicated Key Account Manager coverage. These accounts range from fast-growing startups to large enterprises, representing substantial potential for expansion, cross-sell, and long-term partnerships. You will drive new revenue, protect renewals, and help customers adopt more of the JetBrains ecosystem—including IDEs, AI offerings, and team tools. The role combines strategic work with high-value accounts and a programmatic model for long-tail customers at scale. In this role, you will: Grow your portfolio * Manage B2B customers in the China segment without assigned KAM coverage. * Work with companies of all sizes—startups, scale-ups, and large enterprises. * Develop strong relationships with technical and business stakeholders. * Identify and drive upsell, cross-sell, and multi-product expansion opportunities (IDEs, AI solutions, Team Tools). Drive new and recurring revenue * Grow new recurring revenue by converting trials, expanding usage, and positioning higher-value editions. * Secure renewals on time and prevent churn through consistent, proactive engagement. * Analyze account potential and prioritize focus using a data-driven, programmatic approach. Expand adoption & prevent churn * Monitor product usage, renewal cycles, lead history, support signals, and customer behavior. * Act early on risks and build engagement campaigns (inbound and outbound) across your segment. * Ensure customers gain full value from JetBrains tools and are aware of the broader product ecosystem. Run full-funnel sales motions * Work with inbound leads, trials, demos, evaluations, and outbound opportunities. * Qualify opportunities, run discovery, prepare proposals, and guide customers through the full sales cycle. * Maintain clear next steps and accurate forecasting. Collaborate cross-functionally * Partner with Customer Success Engineering for technical deep dives and evaluations. * Work with Business Development, Product, Marketing, Sales Excellence, and KAM teams on joint initiatives. * Bring structured customer insights back to influence product strategy and messaging. Ensure operational excellence * Maintain a clean, accurate CRM pipeline with clear next steps and deal context. * Use segmentation and playbooks to scale outreach across many accounts. * Participate in events, webinars, and community activities to strengthen relationships with the developer audience. We'd love to hear from you if you have: * 2–4 years of experience in Account Management, Customer Success, or Sales (ideally in SaaS or developer tools). * Strong relationship-building skills and the ability to manage a high-volume portfolio. * Proven success in upsell, cross-sell, renewal, or expansion motions. * An analytical approach to pipeline management and account prioritization. * Familiarity with SPIN or other value-based sales methodologies. * Confidence working with technical audiences and motivation to learn JetBrains products deeply. * Experience with CRM systems (Salesforce preferred) and modern sales tooling (e.g., Outreach, Salesloft). * Native fluency in Chinese and professional proficiency in English (B1/B2), required for internal communication. Additional languages, including programming languages, are a plus. We offer: * Twenty-five days of paid vacation. * Supplementary medical insurance. * Meal and commuting allowances. * A flexible working schedule. * Learning opportunities, including language classes and other work-related skills. * Opportunities to travel to professional conferences all over the world. * A friendly work environment with approachable colleagues who love what they do. WHY JOIN US? This is a rare opportunity to shape JetBrains’ presence in China at an important stage. You’ll work closely with global leadership while maintaining the autonomy to drive results locally. We’re looking for someone who can take real ownership of the office, lead with clarity, navigate complexity responsibly, and build a sustainable environment where our teams can do their best work. #LI-EG1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
ABOUT JETBRAINS At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. Over 15.9 million developers already use our products, and 88 Fortune Global Top 100 companies are JetBrains customers. About the role We are looking for a Customer Success Engineer to join our growing team. In this role, you will work to maintain close relationships with our existing customers in China and help grow the business in the region. AS PART OF OUR TEAM, YOU WILL: * Work closely with JetBrains account executives and support engineers to ensure a smooth pre-sales process and post-sales product adoption. * Manage existing large accounts, proactively preserve and develop them, and keep customers up to date on product developments. * Hold regular discovery calls with existing customers to identify and resolve issues early, understand how they use the product, relay important feedback to the product team, and help optimize their workflows by suggesting new features or improvements. * Handle customer escalations and help manage expectations with both the internal product team and the customer. * Provide technical guidance and assistance to existing customers. * Develop key sales, demo, and technical documentation for customers and adapt existing demos for specific use cases. * Visit customer offices and meet onsite at conferences and other events when necessary. WE’LL BE HAPPY TO HAVE YOU ON OUR TEAM IF YOU: * Have strong pre-sales experience with the ability to demo and pitch a product’s key value. * Have technical competence combined with a business-oriented approach and a focus on customer needs. * Are proficient in software development tools, ideally with hands-on experience in programming, QA, system administration, release automation, or a related field. * Possess problem-solving and analytical skills across technical, product, and business areas, with the ability to grasp customer needs and suggest suitable solutions. * Have at least five years of customer-facing experience in sales engineering, solutions engineering, customer success engineering, or a similar customer-facing field. * Possess strong interpersonal communication skills, both verbal and written – you will need to speak and write English fluently, as it is the preferred language of communication with our customers and partners, as well as within the team. * Have experience in driving discussions with both technical and non-technical audiences. * Are comfortable giving both in-person and remote presentations, holding Q&A sessions, discussing product roadmaps, and delivering product demos. * Can work efficiently and successfully without direct supervision in a distributed team. * Have a proven track record of building and developing B2B relationships. * Speak Chinese at a native level. * Are willing and able to travel internationally up to 20% of the time. WHY JOIN US? This is a rare opportunity to shape JetBrains’ presence in China at an important stage. You’ll work closely with global leadership while maintaining the autonomy to drive results locally. We’re looking for someone who can take real ownership of the office, lead with clarity, navigate complexity responsibly, and build a sustainable environment where our teams can do their best work. #LI-EG1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.