
Coupang · Singapore; Singapore
Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?”...
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without
Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the
multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and
reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels
us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs
surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to
get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company
grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break
traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
The Identity, Access and Protection Infrastructure team builds the platform that secures all our services
and customer interactions. We accelerate Coupang’s business through our industry-leading security platform, on
which our developers can build amazing products. Our work spans many layers of the application stack – from cryptographic
key management to service identity to user authentication and dynamic authorization – to achieve a modern Zero Trust
architecture. We think beyond technologies and standards, to take a business-wide perspective
We are seeking an engineering leader to lead our dynamic authorization effort. This team protects our customers by watching all
API calls for risk indicators, triggering corrective actions when necessary. You will work with senior leaders and architects
to drive strategy and execution in your area and collaborate with your peers on their areas as needed. You will model excellent
communication, collaboration and execution within our team and the larger Technical Infrastructure organization. The successful
candidate will be someone who can hire and retain the best, build an effective organization, work across groups to
deliver broad business impact, and is not afraid to dive deep when needed. Come join us!
What You Will Do
adoption.
Basic Qualifications
for complex business offerings.
Preferred Qualifications
Recruitment Process
other circumstances.
stage.
Details to Consider
the application process.
treatment for employment in accordance with applicable laws.
communicated to the candidate at the appropriate time before the offer.
Privacy Notice
Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview As part of our Application Infrastructure org, this is a greenfield team that will impact complex Coupang workflow systems. We need to create a set of systems that will allow rapid workflow development for hundreds of domain teams, allowing critical infrastructure like rocket delivery service. It is a highly visible system with hundreds of millions of dollars of revenue flowing through the systems. It is a chance to design from scratch and create a reliable workflow service at scale. We are looking for a visionary Technical Lead Manager to lead the architectural design and implementation of our next-generation durable execution platform. This team is tasked with building a highly scalable, fault-tolerant system from scratch that enables developers to write long-running, reliable workflows as code. At Coupang, we Aim High and Find a Way to solve impossible problems. You will be responsible for building a system that doesn't just meet industry standards but sets them, ensuring 5-6 nines availability while leveraging AI to automate complex system behaviors and self-healing capabilities What You Will Do * Architect from Zero: Lead the end-to-end design of a distributed workflow engine. You will Build the Best Team and Help Them Grow by setting the gold standard for architectural integrity and high-performance code. * Define Extreme Availability: Design for "5-6 nines" (99.9999% availability). You will Dive Deep into the tail latencies and edge cases of distributed state management to ensure our platform is always on for our customers. * AI-Driven Automation: Integrate AI/ML models to automate system functionality, including predictive scaling, automated bottleneck detection, and intelligent error recovery, ensuring we Wow the Customer through seamless platform performance and availability. * Solve Hard Problems: Address challenges related to distributed locking, timers, and deterministic execution. You must Be Data-Driven to validate architectural decisions against massive traffic patterns. * As a TLM you will lead a team of up to 10 engineers, collaborating across the organization to ensure this platform becomes the backbone of our global operations. * Stakeholder management - Work cross functionally with our product teams to provide infrastructure which serves the company’s business needs Basic Qualifications * Bachelor's degree in computer science, Electrical Engineering, Math, or a closely related field * 8 years of experience in backend software development * Proficiency in Java and the Spring Framework * Experience working in cloud environments, particularly AWS * Demonstrated experience in building and maintaining highly available, distributed systems * Managed a team of 5-10 engineers Preferred Qualifications * Extensive Experience: 12+ years of professional software development experience, specifically building backend infrastructure that supports global-scale traffic. * 3 years of experience managing a team of 5-10 engineers * High Availability Mastery: Proven track record of managing and maintaining systems with 5-6 nines of availability. You understand that "good enough" isn't enough; we Focus on the Customer and the Experience by ensuring zero downtime. * Distributed Systems Expert: Deep expertise in designing and deploying mission-critical systems (e.g., databases, messaging queues, or orchestration engines) from the ground up. * Technical Mastery: Expert-level proficiency in Java, Python with deep understanding of concurrency and memory management. * AI Integration: Experience or a strong architectural vision for using AI/ML to automate system-level functionality and operational tasks. * Specialized Knowledge: Deep familiarity with the Temporal or Cadence programming models and their underlying architecture. Experience in Kubernetes and containerization. * Stateful Database Experience: Experience with Cassandra and TiDB preferred * Open Source Leadership: Experience contributing to major open-source distributed systems projects. * Observability Expert: Expertise in building highly observable systems using distributed tracing and advanced telemetry to proactively identify issues. Recruitment Process * Application Review -> Phone Interview -> Onsite (or Virtual Onsite) Interview –> Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. * Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. * Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://www.coupang.jobs/privacy-policy
Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview As a Director on the Tech Infrastructure Security team, you will own the platform that enables Coupang to win and grow our customers’ confidence while rapidly expanding and scaling our services. The Security Infrastructure team builds core security services and libraries used by all Coupang services to secure themselves and our customers. Our work supports teams across Coupang and thousands of microservices. We aim to make Coupang and its products more secure while also making our engineers more productive. Our responsibilities include building Identity and Access Management (IAM) functionality for our entire ecosystem of vendors, sellers and shoppers. We are looking for an engineering leader for our IAM platform. You will drive the evolution of our Security Infrastructure, including our ecosystem of authentication and authorization technologies. The successful candidate will be someone who can hire and retain the best, build an effective organization, work across groups to deliver business impact, and is not afraid to dive deep when needed. As a senior leader, you will work with key stakeholders to see the big picture across groups, drive strategic investments and root out inefficiencies. What You Will Do * Help build a great Security Infrastructure team by hiring the best and actively shaping team culture. * Drive the evolution of our IAM platform by overseeing strategy, creating roadmaps, driving execution, and working for company-wide adoption. * Drive alignment across key stakeholders on strategic roadmaps and deliverables. * Partner with teams across the company to proactively identify business and technical opportunities. * Drive execution through technical and organizational complexities, balancing strategic goals and immediate impact. * Dive deep when necessary to lead by example and help with high priority projects. * Contribute to the Coupang engineering community through cross-company initiatives. * Inspire teams to raise the bar on design, development and Operational Excellence. Basic Qualifications * Bachelor's degree in Computer Science, Electrical Engineering, Math, or a closely related field * 8 years of experience in backend software development * Experience working in cloud environments, particularly AWS * Demonstrated experience in building and maintaining highly available, distributed systems Preferred Qualifications * Masters or PhD degree in computer science or other related technical field. * Experience leading design and development of large scale distributed systems. * Recent experience with security, IAM or related technologies. * Experience in collaborating with cross-functional teams to define mission, vision, and roadmaps. * Experience handling multiple competing priorities in a fast-paced environment and leading the delivery of large-scale services for complex business offerings. Preferred Qualifications * Hands-on experience building security protocols and/or IAM systems. * Experience in collaborating with cross-functional teams to define mission, vision, and roadmaps. * Experience working with Infrastructure as Code, Kubernetes, gRPC and Istio. Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $174,00/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits * Medical/Dental/Vision/Life, AD&D insurance * Flexible Spending Accounts (FSA) & Health Savings Account (HSA) * Long-term/Short-term Disability * Employee Assistance Program (EAP) program * 401K Plan with Company Match * 18-21 days of the Paid Time Off (PTO) a year based on the tenure * 12 Public Holidays * Paid Parental leave * Pre-tax commuter benefits * MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com. Job Requisition ID: R0073569
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ---------------------------------------------------------------------------------------------------------------------------------- 📍London or Remote (UK) | 💰 Base salary £170k - £225k + Equity + Benefits Monzo is on a mission to build technology that connects the world. We are more than a platform; we are a global infrastructure that millions of people rely on for their daily lives, finances, and communication. This puts us in an incredibly unique position. We are the custodians of immense amounts of sensitive financial data as well as people’s money that are highly attractive to sophisticated adversaries and state-level actors. Monzo has always adopted a Secure by Design model. We believe that security is not a function, but is instead a fundamental property of high-quality engineering. We have a world-class team of software and security engineers who ensure our platform is inherently secure and resilient, and we achieve that by making our security principles an invisible part of the developer experience. The Role The Engineering Director, Security will be a senior leader within our global Security organisation, partnering directly with the CISO and other senior engineering leaders. You will lead an organisation of 30–50 engineers and leaders to define and deliver a strategy that protects our global footprint. We’re looking for a deeply technical software engineering leader who has built and led high performing infrastructure, platform, or distributed systems engineering organisations and can apply those skills to one of Monzo’s most important engineering challenges: making security an embedded, invisible property of how we build software. You do not need to come from a traditional security background. We care more about exceptional engineering leadership, organisational design, platform thinking, and strong technical judgement than deep specialisation in security. What you'll do * Drive the secure-by-design mandate, leading the transition from reactive security to proactive architectural invariants. Your goal is to ensure that our core platform primitives - compute, storage, networking and identity - are built with inherent security properties that cannot be bypassed. * Eliminate systemic risk by identifying fundamental, cross-cutting security problems and driving major software engineering improvements to solve them at the root. * Partner with product and software engineering teams to embed a healthy security culture into Monzo’s product development process. * Cultivate an engineering-first culture, fostering a culture where security engineers are, first and foremost, software engineers. You’ll ensure your teams are delivering high-leverage tools and frameworks that enable the data and software engineering disciplines to move at the speed-of-thought, without compromising security. * Manage a high-performing group of software engineering leaders and senior individual contributors, nurturing a diverse organisation that thrives on solving the world’s most complex security challenges. * Collaborate with software engineering managers and engineering leaders to contribute to company-wide security best practices and standards. * Form a close alliance with the CISO, CTO, and Product leaders to advise on the long-term health of the business, ensuring our security roadmap is aligned with our global mission. Responsible for the engineering effectiveness and operational excellence of your teams, setting a high bar for performance, rigour, and inclusive leadership. What we are looking for We are looking for a leader who has been in the weeds of technical detail and has moved into high-scale leadership without losing their technical edge. This is not a traditional Head of Security or CISO-style role, and we are intentionally looking beyond career security specialists. Strong candidates may come from software engineering, distributed systems, developer platforms, infrastructure engineering, or large-scale backend product engineering backgrounds. You do not need to have spent your career in security. What matters most is exceptional engineering leadership, strong technical judgement, and experience building highly reliable, secure-by-default software systems at scale. Whilst this role doesn’t require deep specialist security expertise, we’re looking for: * Architectural authority: You possess the technical depth to understand and challenge complex engineering decisions. You can lead a room of Principal Engineers through a deep-dive into distributed systems, or cryptographic trust boundaries. * Proven leadership: You have a track record of leading engineering organisations of 30–50 people in a high-growth, top-tier tech environment. You know how to structure teams for maximum impact and autonomy. * Software engineering experience: You likely spent the first half of your career as a Senior or Staff Engineer. You have a deep understanding of how systems are built. * Outcome-obsessed: You prioritise high-leverage work over process for process’s sake. You understand that good security looks like a platform that is secure by default, not a long list of compliance tickets. * Empathy & inclusion: You have a high degree of emotional intelligence and a relentless drive to create an inclusive, blameless team environment where everyone can do their best work. * Decisiveness in ambiguity: You are comfortable operating with a high degree of autonomy, making high-stakes decisions in fast-moving, often time-sensitive scenarios. How we work 💻: Locations & Flexible Working : Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles. We value meeting in person but there’s no pressure to come into the office, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. ✨ Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays 🍽️. Teams also schedule time together often for work and play – in or around the office, or online. Set up a work schedule that delivers impact and fits your life. At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance. You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. 🕒✨ Work the way that works for you with Monzo! 💼 The interview process: Our interview process involves 3 main stages: 1. Recruiter Call (30 mins) You'll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo. They'll be your partner and guide throughout the interview process. 2. Initial Call (1 hour) You'll meet with our VP of Engineering. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’) 3. Loop Stage - This is one stage with 4 interviews (totalling 4 hours) split between a collaboration with one of our engineers on a technical exercise, as well as execution and leadership interviews. At all stages we’ll create space for you to ask as many questions as you have, you’re interviewing us as well! Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com. What’s in it for you: 💰Base salary £170k - £225k + Equity + Benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, or we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits here ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊