Sr Customer Technical Lead

Ivalua

Sr Technical Project Manager, Professional Services (Singapore) Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration.  We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.  Learn more at www.ivalua.com. Follow us on LinkedIn.   THE OPPORTUNITY CONTEXT:  You will be part of the Professional Services Team whose mission is to successfully deliver our unique and configurable solution to customers and support our Partner community with high quality standards and a strong commitment to excellence and efficiency. Our team is very hands-on with a strong mindset of problem-solving while also having the ability to think holistically and provide solutions that solve the customer's long-term challenges. ROLE: This is an exciting opportunity for a Project Manager at Ivalua. As a "Magic Quadrant" leader, our solutions work in a complex global economy, automating customized workflows to request, procure, receive, and pay for goods and services. Our innovative solutions refine the procurement lifecycle while reducing cost and risk. We are seeking a highly experienced and detail-oriented Project Manager to lead the successful delivery of multiple, large-scale implementation projects. The ideal candidate is a strong PMO professional with a proven track record of managing complex programs, enforcing governance, and driving process excellence across a portfolio of projects. You will be responsible for ensuring project consistency, mitigating risks, and delivering on time and on budget. WHAT YOU WILL DO WITH US * Lead and manage the end-to-end delivery of large-scale enterprise software implementations, ensuring alignment with program goals and business objectives. * Develop and enforce robust PMO standards, methodologies, and best practices across all projects under the program. * Serve as the primary point of contact for executive-level customer stakeholders and manage relationships with systems integrators and partners. * Proactively identify and manage program-level risks, issues, and dependencies. * Provide strategic guidance and oversight to individual project teams (Project Managers, Implementation Consultants, and Integration Consultants). * Monitor program budget, resources, scope and timelines to ensure projects are delivered on time and within scope. * Provide expertise on best practices, change management, and strategies to drive product adoption.   * Drive continuous improvement by analyzing project performance metrics and implementing corrective actions. * Ensure a smooth transition from project go-live to post-production support. * Manage customer expectations and interact efficiently with Customer executives  YOUR PROFILE If you have the below experience and strengths this role could be for you: * Minimum 8 years of experience in managing complex, enterprise-level software implementation projects or programs. * Ability to manage complex projects with global delivery centers/teams * Demonstrated experience in a leadership role with a strong PMO background. * Expertise in formal project management methodologies (e.g., PMP or equivalent) is a must. * Broad knowledge of enterprise-level hardware and software products, operating systems, and methodologies for integrating web-based products. * Exceptional leadership, communication, and negotiation skills, with the ability to influence C-level stakeholders. * Deliver compelling presentations that effectively convey information to a variety of audiences, including C-level executives. * Strong analytical skills with a focus on data-driven decision-making. * A Bachelor's (BS) degree in Computer Science, Software Engineering, or a closely related field or foreign equivalent is preferred. Soft Skills : * Expertise in formal project management methodologies (e.g., PMP, PRINCE2, or equivalent) is a plus. * A Bachelor's (BS) degree in Computer Science, Software Engineering, Business, or a closely related field or foreign equivalent is preferred. * Some travel may be necessary (~20%) * You will go through Ivalua’s certification process to learn the Product. WHAT HAPPENS NEXT If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!  Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!  Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role.  Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA * Hybrid working model (3 days in the office per week), * We're a team dedicated to pushing the boundaries of product innovation and technology, * Sustainable Growth, Privately Held, * A stable and cash-flow positive Company since 10 years, * Snacks and weekly lunches in the office, * Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity, * Unlock and unleash your full professional potential with our exceptional training and career development program, * Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued, * Regular social events, competitive outings, team running events, and musical activities, * Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans.  Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. #LI-AY1 #LI-HYBRID

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. AS A SENIOR MANAGER, SOLUTION ENGINEERING, YOU WILL: * Hire, coach, and inspire a high-performing team of Solution Engineers, driving career development, performance management, and continuous skill enablement. * Support and coach your SEs as they partner with Account Executives to discover customer pain points, develop opportunities, and secure the technical win. * Partner directly with senior customer technical leaders on strategic opportunities to articulate Okta’s platform value and secure technical buying decisions. * Build deep relationships with key partner technical sales leaders to establish Okta as their preferred identity security standard. * Partner with aligned Area Sales Directors to design, execute, and scale Go-To-Market strategies that consistently exceed regional booking targets. * Align with Sales, Marketing, Customer Success, and peer SE managers to share best practices, track market trends, and support organizational scaling. * Present on key Identity & Access Management (IAM) and cybersecurity topics at Okta events and industry conferences. * Collaborate with HR, Finance, and Operations on workforce planning, budget alignment, and talent acquisition strategies. * Serve as an ambassador between the field and headquarters, funneling critical customer feedback and product requirements directly to Okta's Product and Engineering teams. WE ARE LOOKING FOR DEMONSTRABLE EXPERIENCE IN: * A proven track record of managing and scaling high-performing Solution or Sales Engineering teams. * Attracting, recruiting, and onboarding top-tier technical sales talent in a high-growth environment. * Blending technical excellence with strong business acumen and value-selling methodologies to achieve and exceed business targets. * Establishing and maintaining trust-based relationships with key technical stakeholders at both customer and partner organizations. * Developing and maintaining deep hands-on technical expertise, with the ability to confidently lead architectural discussions across a complex, highly technical product portfolio. NICE TO HAVE: * Strong technical skills gained in the security or identity space (e.g., Workforce Identity, CIAM, PAM, ISPM, Federation/SSO, Active Directory, LDAP, or modern API-first security). * A strong understanding of competitor product offerings in the IAM, IGA, and cybersecurity markets.   Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies: * Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.         * Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. * Develops Talent: Developing people to meet both their career goals and the organization’s goals. * Drives Results: Consistently achieving results, even under tough circumstances. * Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. What we offer: * Generous stock in the company * Car allowance * Exceptional onboarding program for all new employees, plus continued learning and development through Okta University and specific accreditations.  * Team off-sites, events and networking opportunities.  * The chance to join a company growing 40% year over year.   #LI-Hybrid #LI-JP3 Below is the annual On Target Compensation (OTE) range for candidates located in the United Kingdom. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/gbr. The OTE range for this position for candidates located in the United Kingdom is between: £163,000—£220,000 GBP The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Databricks

CSQ326R424 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: * Engage with Solutions Architects to understand the full use case demand plan for prioritised customers * Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts * Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks * Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations * Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise * Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals * Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs * Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: * Main use cases moving from ‘win’ to production * Enablement / user growth plan * Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision) * Organic needs for current investment (e.g. cloud cost control, tuning & optimization) * Executive and operational governance * Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: * 10+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers * Programming experience in Python, SQL or Scala * Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role * Understanding of solution architecture related distributed data systems * Understanding of how to attribute business value and outcomes to specific project deliverables * Technical program, or project management including account, stakeholder and resource management accountability * Experience resolving complex and important escalation with senior customer executives * Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects * Track record of overachievement against quota, Goals or similar objective targets * Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience * Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.