Sr Technical Project Manager (Citizen/PR only)

Ivalua

Sr Customer Technical Lead Singapore Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.  We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.  Learn more at www.ivalua.com. Follow us on LinkedIn  THE OPPORTUNITY CONTEXT:  This is a strategic, global role for a Senior Customer Technical Lead who acts as the vital technical bridge between our high-value customers, regional delivery teams, and our core IT/Security functions. Working across multiple projects, you will serve as the primary technical contact for customers on complex inquiries regarding Infrastructure, Security, and Performance. You are more than a technical expert; you are a strategic consultant who navigates the space between customer expectations and internal execution. ROLE:  In this role, you will be the primary point of contact for our Professional Services teams, providing them with the high-level expertise needed to unblock technical issues and navigate security and performance compliance. You will play a lead role in Customer Advisory, joining strategic meetings to explain Root Cause Analysis (RCA), resolve technical anxieties, and provide the expertise needed to build long-term trust.  As this role supports a global portfolio, you must possess the flexibility to operate across different time zones and the communication skills to manage diverse regional expectations. WHAT YOU WILL DO WITH US (we recommend 6 points max) * Strategic Technical Filter & Gatekeeper: Act as the primary technical interface for regional delivery teams. You will evaluate and address incoming non-trivial technical requests, resolving them directly where possible to protect the bandwidth of internal IT and Information Security (Infosec) SMEs. * Customer IT Advisory: Lead high-level technical discussions specifically with the Customer’s IT and Security departments. You will provide the necessary expertise and advisory to align our platform’s capabilities with their internal infrastructure and compliance standards and get the support from our IT and Infosec teams as necessary. * Incident Communications & RCA: Manage the technical communication loop during critical incidents. You will translate complex "back-end" technical findings into clear, professional Root Cause Analysis (RCA) reports and action plans for the customer’s IT leadership. * Capacity & resiliency oversight: Contribute to technical audits and planning sessions focused on cloud monitoring, resource management, and performance optimization. You will perform deep-dive analysis and correlation of logs and metrics to identify system bottlenecks and ensure platform scalability. Your role involves leveraging monitoring tools to drive data-backed capacity planning and managing the technical implementation of resiliency standards across global hosting environments. * Global Infrastructure Guidance: Respond to customer inquiries and lead technical discussions regarding IT infrastructure, cloud monitoring, performance and scalability. You will be the expert voice explaining how the platform handles high-volume traffic and resource management, ensuring customers understand the robustness of the hosting environment. YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: * Senior Technical Experience: Extensive background (10+ years) in technical consulting, systems engineering, or a similar "bridge" role, with a focus on cloud-native environments. * Education: Bachelor's degree in relevant field preferred with a minimum of 10 years of relevant professional experience, OR Master's Degree in relevant field with a minimum of 8 years relevant professional experience, OR equivalent combination of education and experience. * Azure Proficiency: Good conceptual and practical understanding of Microsoft Azure (Compute, Networking, Security, and Monitoring tools). You should be comfortable explaining Azure architecture to a customer’s IT department. * Security & Compliance: Solid knowledge of enterprise security standards and data protection. Experience dealing with government-level security clearances or highly regulated industries is a major plus. * Monitoring tools: Solid knowledge of monitoring tools (Grafana, DataDog, Elk, etc).   * Communication & Advisory: Exceptional ability to translate "back-end" technical jargon into clear, business-focused advisory for customer IT leaders. You must be comfortable leading high-stakes meetings and managing Root Cause Analysis (RCA) presentations. * Collaborative Problem Solving: Proven track record of working with internal delivery teams and specialized SMEs (Infosec/IT) to drive resolutions for complex customer requests. * Incident Management: Experience in a high-pressure support or delivery environment, with the ability to remain calm and authoritative during Severity 1 incidents. * Global Mindset & Flexibility: Experience working across diverse regions and cultures. Flexibility is a must, as this role requires attending meetings and supporting projects across multiple time zones. Soft Skills : *       Excellent interpersonal skills *       Can demonstrate the ability to be resilient and flexible WHAT HAPPENS NEXT If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!  Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!  Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.  Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA * Hybrid working model (3 days in the office per week) * We're a team dedicated to pushing the boundaries of product innovation and technology * Sustainable Growth, Privately Held * A stable and cash-flow positive Company since 10 years * Snacks and weekly lunches in the office * Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity * Unlock and unleash your full professional potential with our exceptional training and career development program * Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued * Regular social events, competitive outings, team running events, and musical activities, * Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/           Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. #LI-SG1 #LI-HYBRID

Databricks

FEQ427R139 Mission Solutions Architects at Databricks lead the growth of the Databricks Unified Analytics Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science and machine learning. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark, MLflow, and Delta Lake. This is a customer-facing role, where you will work with customers, your teammates, the product team, and our post-sales teams, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish value. In that process, you will build relationships with our customers, find and build champions, and become a trusted advisor. You will report to the Field Engineering Manager for the team. The impact you will have: * Partner with the sales team to help customers understand how Databricks can help solve their business problems * Provide technical leadership for customers to evaluate and adopt Databricks * Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications * Build and present references architectures, how-tos, and demo applications for customers * Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars * Travel to customers in your region What we look for: * 8+ years in a customer-facing pre-sales, technical architecture, or consulting role * Experience designing and architecting distributed data systems * Comfortable programming in, and debugging, at least one of: Python, Scala, Java, SQL, or R * Experience supporting Public Sector clients * Have built solutions with public cloud providers such as AWS, Azure, or GCP * Data Engineering technologies (Ex: Spark, Hadoop, Kafka) * Data Warehousing (Ex: SQL, OLTP/OLAP/DSS) * [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research) * US Citizen   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Local Pay Range $219,100—$301,300 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Infrastructure Platform and Shared Services Team Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput and 99.999 availability. We're looking for a technical leader to help us continue to scale the service with great people and reliable, cost-effective, and efficient infrastructure, processes, and tooling.  As the Sr. Manager of Infrastructure Platform and Shared Services, you will oversee multiple teams focused on Edge networking, K8s platform, Observability, automation platform & tooling.  What you’ll be doing  * Lead the Infra platform and shared services org and various initiatives across SRE & Infrastructure organization. * Build a world-class observability platform and monitoring capabilities enabled with self-service * Accelerate the velocity of SRE and product engineering by developing robust platforms, powerful tooling, and intuitive self-service capabilities. * Own the design and operation of scalable, self-service Cloud infrastructure platforms (e.g. Observability Platform, SRE Productivity, deployments, and Edge Infrastructure) * Lead, mentor, and grow a high-performing team of engineers and managers across SRE and infrastructure shared services domains. * Perform engineering design evaluations and ensure the completion of projects within resource, budget, and scheduling constraints. * Improve SDLC processes for Cloud infrastructure as a code, including the maturity of product deployements, change and release management  * Manage service and business expectations and prioritize resource allocation * Maintain a deep knowledge of industry best practices, evolving trends, and technologies   What you’ll bring to the role * 6+ years of experience in technical leadership & people management  * 3+ years of experience running large-scale infrastructure platforms supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus. * Strong expertise in cloud-native architectures, Edge infrastructure (WAF, ALB, NLB, Apache, Nginx), IaC (Terraform), Splunk, Grafana and CI/CD pipelines. * Strong background and hands-on experience in SRE automation& tooling  * Deep experience with building and operating observability platforms and monitoring tools (Grafana, Splunk, APM etc.) in a large scale environment. * Demonstrated ability to lead cross-functional teams and manage large-scale programs * Effective verbal, written communication and interpersonal skills * Computer Science Degree or related degree or equivalent experience  Additional requirements: * This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing the U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.   #LI-Hybrid P8841_3271246 Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.    The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $232,000—$319,000 USD The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.