Strategic Account Executive - Asia

ElevenLabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're building a dedicated Strategic Accounts team to own ElevenLabs' most important customer relationships across North Asia, and Singapore, and we're looking for a high-impact Strategic Account Executive to be among the first hires. This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations across North Asia and Singapore — building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation across customer experience, product, and operations. These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. The region is early-stage for ElevenLabs — you're not just executing a playbook, you're writing it. IN THIS ROLE, YOU WILL * Own and grow a focused portfolio of strategic accounts across North Asia, and Singapore, driving both net-new business and expansion * Develop and execute multi-year account strategies across business units, geographies, and use cases — spanning enterprise segments such as FSI, technology, e-commerce, and government-linked corporations * Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions), including in-country data residency requirements and private deployment configurations * Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders — navigating both HQ and regional decision-making structures * Act as a strategic advisor, educating on emerging AI voice trends and shaping customers' long-term AI roadmap in markets with rapidly evolving regulatory and procurement landscapes * Partner cross-functionally with Solutions Engineering, Customer Success, and FDE (Forward Deployed Engineering) to deliver and expand — coordinating closely with the Singapore-based team * Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights relevant to the APAC market * Feed learnings from the field — including localisation needs, compliance requirements, and competitive dynamics — into the product roadmap and broader strategic sales playbook * Drive creative outbound and high-touch engagement strategies: executive briefings, onsites, regional events, and relationship-based approaches suited to North Asia and Singapore enterprise culture REQUIREMENTS * 6–10+ years of quota-carrying experience with a focus on strategic or enterprise accounts in North Asia and Singapore * Proven track record of closing and expanding seven-figure+ deals within named accounts — experience with large North Asia enterprises strongly preferred * Experience leading complex, multi-threaded sales cycles across large regional organizations with layered approval processes * Strong ability to drive land-and-expand motions and long-term account growth, including navigating renewal and expansion cycles in relationship-driven markets * Experience scoping consultative, custom deals that go beyond standard SKUs — including private deployment, on-premise, or VPC-based architectures for regulated customers * Technical fluency — able to engage product and engineering leaders on APIs, integrations, architecture, and data security requirements * Executive presence with the ability to influence C-suite stakeholders and shape long-term AI strategy in both English-language and Mandarin-language settings * Track record of translating customer needs into product feedback and roadmap influence, especially in markets with distinct localisation requirements * Creative, self-driven approach to outbound and pipeline generation — comfortable operating in a high-growth, ambiguous environment and building playbooks from scratch * Willingness to travel regularly for customer engagements across the region (onsites, QBRs, executive meetings) * Strong bias toward action, ownership, and leveraging AI in day-to-day workflows * Fluency in English and Mandarin (written and spoken) required; additional regional language proficiency is a strong plus * Experience selling into Mandarin-speaking territories and/or Southeast Asian markets is strongly preferred Location Candidate must be located within Singapore. #LI-Remote

Guardsquare

We’re looking for a driven and commercially minded Sales Executive to help accelerate our growth across the APAC region, with a strong focus on Singapore, Indonesia, and Malaysia. This is a hybrid role combining both new business acquisition and account growth. You’ll be responsible for acquiring new customer prospects and expanding revenues across existing customer accounts.  We are looking for someone who has a strong track record in Enterprise sales, with experience in both direct and partner sales models.  You bring a strong SaaS/software sales background, a proven track record of consistently exceeding targets, and experience managing complex sales cycles across multiple stakeholders. Experience within cybersecurity is a strong plus, especially if you’ve worked with customers in banking, financial services, or fintech environments. Candidates must be legally authorized to work in Singapore at the time of application. Please note that we are unable to provide visa or work permit sponsorship for this role. SO, WHAT WILL YOU BE DOING ALL DAY? * Drive new business acquisition across the APAC region, with a focus on Singapore, Indonesia, and Malaysia. * Manage and grow existing customer relationships through strategic account management and expansion opportunities. * Own the full sales cycle from prospecting and qualification to negotiation and closing. * Develop and execute land-and-expand strategies within existing accounts to maximize long-term revenue growth. * Build trusted relationships with technical and business stakeholders across SMB and enterprise customers. * Work closely with Solutions Engineering, Marketing and Product teams to support customer success and pipeline generation. * Identify market opportunities and contribute to regional go-to-market strategies. * Maintain accurate pipeline forecasting and CRM hygiene. * Represent the company at customer meetings, industry events, and regional conferences when needed. THIS IS THE PERFECT JOB FOR SOMEONE WHO HAS * 3 to 5 years of experience in a similar hybrid sales role, managing both hunting and farming responsibilities, within software or SaaS environments. * A proven track record of consistently achieving or exceeding revenue targets, including annual quotas of at least >1M SGD. * Strong experience with land-and-expand sales motions and growing existing accounts. * Experience selling into both SMB and enterprise environments. * Exposure to banking, financial services, insurance (FSI), and fintech customers. * Experience within the cybersecurity industry is a strong plus. * Experience working across the Singaporean, Indonesian and Malaysian markets. * Strong commercial acumen and the ability to navigate complex stakeholder environments. * Comfortable selling technical solutions to both business, technical and C-level audiences. * Excellent communication and relationship-building skills. * Excellent English communication skills, both written and spoken. * Additional language skills in Mandarin/Chinese and/or Malay are considered a strong plus. * Singaporean citizenship or permanent residency in Singapore. * Open to being in the office 5 days a week, at least for the first year.  BONUS POINTS IF YOU * Have experience working in high-growth SaaS or cybersecurity companies. * Have experience working in international or regional APAC sales environments. WHAT GUARDSQUARE OFFERS YOU * A full-time role with a competitive salary package and performance-based incentives. * The opportunity to play a key role in establishing and growing Guardsquare's Singapore office, while building on an already successful and fast-growing business across the APAC region. * The chance to make a tangible impact by helping shape our commercial presence, build lasting customer relationships, and accelerate growth in one of the world's most dynamic technology markets. * The tools, autonomy, and flexibility to succeed, with plenty of opportunities to develop both professionally and personally. * An international environment where you'll collaborate with talented, motivated colleagues from a wide range of cultures and backgrounds across Europe, North America, and Asia-Pacific. At Guardsquare, we take pride in being a diverse and multicultural company with team members representing numerous nationalities. We value different perspectives and opinions throughout the business which has contributed to our being the market leader in mobile application security.  You will be part of a dynamic team that strives for excellence and focuses on continuous education and enhancement in skills. We encourage & empower our trusted colleagues to share their opinions, actively collaborate, and continue to learn and grow.   So, what are you waiting for? Join us!  You can apply for this opportunity by filling out the application form below!    ABOUT GUARDSQUARE Guardsquare offers the most complete approach to mobile application security on the market, delivering the highest level of protection, with ease. Guardsquare integrates seamlessly across the full development cycle, from mobile app security testing and code hardening to real-time threat detection and API security. Guardsquare provides enhanced mobile application security across the entire development process. More than 1,000 customers worldwide across all major industries rely on Guardsquare to help them identify security risks and protect their mobile applications and SDKs against reverse engineering and tampering in the ever-evolving threat landscape. Guardsquare is based in Leuven (Belgium) with offices in Ghent (Belgium), Boston (USA) and Munich (Germany).

ElevenLabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As the Customer Success Lead you’ll lead a team of experienced Customer Success team members across APAC ( Japan, Korea, South + North Asia). You’ll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business. You will: * Lead, coach, and develop a high-performing CS team, owning team and regional NRR performance, customer retention, and expansion goals. * Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices. * Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities. * Set strategic direction for the team, aligning customer success initiatives with company goals and market trends. * Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency. * Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact. * Own the ongoing development and optimization of best practices for Enterprise, Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves. * Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums. * Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies. * Partner with APAC GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams. Requirements * 10+ years of experience in Customer Success or post-sales roles within SaaS, ideally some of this with accounts in APAC regions * Deep understanding and experience successfully managing customer relationships within the APAC region * Demonstrated technical acumen with the ability to upskill and enable the team - fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes. * 8+ years of direct people leadership experience - managing CSMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact. * Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios. * Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management. * Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment). * Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes. * Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset * Language requirements: Must be fluent in English. Second language (Mandarin or Japanese) a plus * Bonus: Hands-on with GTM tools (Salesforce, Gong, Sigma, Clay) and excited about building with AI Native tools like Claude, Lovable and n8n Location: This role is remote-first within Singapore #LI-Remote