VIP IT Support Analyst

Constructor Group

We are seeking a senior, hands-on role responsible for the complete technology environment of a CEO, executive team, and their families across 5+ private residences and 6+ offices in EMEA and Singapore. The role requires full ownership of IT infrastructure, devices, connectivity, and physical security technology ensuring guaranteed continuity under any operational conditions. DUTIES AND RESPONSIBILITIES: * Maintain seamless, continuously validated technology environments across all locations: laptops, tablets, mobile devices, monitors, AV equipment, and Zoom Rooms. Deliver expert support for Microsoft 365, Teams, Zoom, Windows, macOS, and mobile devices. * Design, deploy, and manage multi-site network infrastructure including LAN/WAN, managed switches, Wi-Fi, firewalls, and network segmentation. * Configure and support satellite connectivity (Starlink) for maritime and remote locations. * Manage physical security technology: CCTV, IP cameras, NVR systems, and access control across all managed properties. * Provide on-demand support to executive family members on personal devices and home office setups. * Handle physical setup and installation of technology equipment at residences and ensure fully operational, secure technology setups during business travel — including hotels, vehicles, and yachts. * Manage all IT assets across locations: device inventories, software licenses, and subscriptions, with proactive refresh cycles. * Implement and maintain cybersecurity controls appropriate to high-value individuals: endpoint protection, MDM, firewall configuration, anti-malware, and secure VPN. * Conduct proactive testing of all equipment and conferencing systems ahead of meetings and events. * Maintain current documentation of system configurations, operational procedures, and issue resolutions across all locations. * Be available on-call for urgent support outside business hours under a structured on-call arrangement. QUALIFICATIONS AND EXPERIENCE: * Proven experience providing direct IT support to C-suite or VIP principals with personal accountability for their technology environment. * Hands-on network engineering competency: routing, switching, Wi-Fi, firewall management, VPN, and multi-site WAN. * Proficiency in Windows, macOS, iOS, Microsoft 365, and Zoom. Ability to quickly learn new technologies and software stacks. * Practical experience with Starlink or equivalent satellite connectivity platforms. * Familiarity with physical security systems: IP CCTV, NVR/DVR, and access control. * Solid understanding of endpoint security, backup, and recovery in high-value individual contexts. * Ability to own technical problems end-to-end without reliance on external vendors for routine issues. * Fluency in English required; German, Russian, or Turkish is an advantage. * Demonstrated discretion and professionalism in confidential personal and executive environments. TRAVEL AND OTHER REQUIREMENTS: * Frequent international travel required, including on short notice; valid passport mandatory. * Primary travel destinations: Singapore, Germany, Italy, Switzerland, Turkey, Serbia, Bulgaria. * Must pass comprehensive background screening as a condition of employment — including criminal record check and professional references — conducted in accordance with applicable law. * Five-year contract with renewal options.

Constructor Group

We are seeking for a senior, hands-on role responsible for the complete technology environment of a CEO, executive team, and their families across 5+ private residences and 6+ offices in EMEA and Singapore. The role requires full ownership of IT infrastructure, devices, connectivity, and physical security technology ensuring guaranteed continuity under any operational conditions. DUTIES AND RESPONSIBILITIES: * Maintain seamless, continuously validated technology environments across all locations: laptops, tablets, mobile devices, monitors, AV equipment, and Zoom Rooms. Deliver expert support for Microsoft 365, Teams, Zoom, Windows, macOS, and mobile devices. * Design, deploy, and manage multi-site network infrastructure including LAN/WAN, managed switches, Wi-Fi, firewalls, and network segmentation. * Configure and support satellite connectivity (Starlink) for maritime and remote locations. * Manage physical security technology: CCTV, IP cameras, NVR systems, and access control across all managed properties. * Provide on-demand support to executive family members on personal devices and home office setups. * Handle physical setup and installation of technology equipment at residences and ensure fully operational, secure technology setups during business travel — including hotels, vehicles, and yachts. * Manage all IT assets across locations: device inventories, software licenses, and subscriptions, with proactive refresh cycles. * Implement and maintain cybersecurity controls appropriate to high-value individuals: endpoint protection, MDM, firewall configuration, anti-malware, and secure VPN. * Conduct proactive testing of all equipment and conferencing systems ahead of meetings and events. * Maintain current documentation of system configurations, operational procedures, and issue resolutions across all locations. * Be available on-call for urgent support outside business hours under a structured on-call arrangement. QUALIFICATIONS AND EXPERIENCE: * Proven experience providing direct IT support to C-suite or VIP principals with personal accountability for their technology environment. * Hands-on network engineering competency: routing, switching, Wi-Fi, firewall management, VPN, and multi-site WAN. * Proficiency in Windows, macOS, iOS, Microsoft 365, and Zoom. Ability to quickly learn new technologies and software stacks. * Practical experience with Starlink or equivalent satellite connectivity platforms. * Familiarity with physical security systems: IP CCTV, NVR/DVR, and access control. * Solid understanding of endpoint security, backup, and recovery in high-value individual contexts. * Ability to own technical problems end-to-end without reliance on external vendors for routine issues. * Fluency in English required; German, Russian, or Turkish is an advantage. * Demonstrated discretion and professionalism in confidential personal and executive environments. TRAVEL AND OTHER REQUIREMENTS: * Frequent international travel required, including on short notice; valid passport mandatory. * Primary travel destinations: Singapore, Germany, Italy, Switzerland, Turkey, Serbia, Bulgaria. * Must pass comprehensive background screening as a condition of employment — including criminal record check and professional references — conducted in accordance with applicable law. * Five-year contract with renewal options.

Aion Bank

WHAT WE DO? UniCredit in Poland belongs to one of the largest financial groups in Europe, serving over 20 million Clients, including one million businesses. We are building a new banking model that combines the speed and appeal of a fintech with the strength and stability of a universal bank. We draw on 150 years of experience and the unique expertise of our teams, acting as the Group’s pan-European innovation hub. We are creating ultra-fast and transparent banking with an “all-in-one” application and new opportunities for all Clients - individual, business, and corporate. We provide full omnichannel service thanks to a network of flagship branches in key Polish cities and our Support Center. Our greatest value is our People - a Team of creative experts who thrive in a dynamic and innovative environment. We focus on collaboration, engagement, and achieving ambitious goals. We are looking for a Business - System Analyst to join us at this pivotal moment, share our vision, and help shape the future of European banking. WHAT YOU WILL BE DOING? As a Business - System Analyst you will be responsible for designing and documenting new features based on input data from business owners. Having hands-on experience with SQL, UML, BPMN you will be translating business requirements into technical documentation used by developers. Your role is also about being able to pull and analyse data from various sources like SQL Databases, Big Query, CSV’s, etc. to extract valuable information. If you are a team player who is passionate about solving problems, making things well explained and documented, someone who can use data to answer questions, someone who is known for thinking creatively and has strong analytical skills, then we’ve got a great role for you. SKILLS YOU SHOULD HAVE * Minimum 3 years of experience as an IT Analyst gained in financial institutions or fintechs * Experience from work with software engineers and testers * Ability to prepare technical requirements based on business input * Knowledge of analytical artefacts: process modelling, user requirements documentation, functional requirements, state diagrams, examples of use case scenarios * Experience from using UML, BPMN, SQL * Knowledge of REST API, Postman tool or similar is a must have * Curiosity to go beyond own expertise domain and appetite to learn new things and approaches from others * Collaborative mindset is inevitable as you will be part of a team * Polish and English languages are a must WHAT WE OFFER You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies.  Unless limited by banking regulations we offer a flexible form of contract. You will be provided an Individual Development Budget, dedicated to enhancing your professional skills. If your role permits, we also offer flexible work location: home/office —  according to your preference.  You and your closest family will be covered with VIP-level private medical care which includes dental treatment and a hospitalisation package.  We care for our colleagues’ well being, therefore we cover psychological consultations if you ever feel you need such support.  We co-sponsor your Multisport card and cover 50% of its cost.  You will work on computer equipment that delivers the best user experience — Apple MacBook.  Our office in Warsaw offers healthy snacks throughout the day.  OUR PROCESS We keep our recruiting process simple.  Step 1: Talk with one of our Recruiters about your to date experiences and ambitions Step 2: Meet with your future colleagues for a technical interview  Step 3: Meet with your Team Manager to discuss how we fit each other OUR NOTE TO YOU We are an equal opportunity employer. We stand together in nurturing a workplace that welcomes diverse thinking and inclusive behaviors. By embracing diversity of thought and making all voices heard regardless of background, we drive innovation, sustainable growth, and new business opportunities. This inclusive approach enhances our work climate, directly boosting our people's productivity, well-being, and engagement. Our Values - Integrity, Ownership, Caring - are more than just words. They are actions. Mandates. Pledges. When we all commit to these shared Values, we will deliver for our clients. And delivering for our clients - in any way, large or small - is how we fulfil our Purpose. If you are excited about working with us, we encourage you to apply - even if you're not 100% sure. We are interested in getting to know you and learning about what you bring to the table. We appreciate your time and application. Please note that we reserve the right to contact selected candidates. Good luck!