End User Automation Engineer

Baringa

ABOUT BARINGA  Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms.   OUR TECHNOLOGY AND CYBER TEAM ARE LOOKING FOR AN EXPERIENCED END USER COMPUTING LEAD TO JOIN THE TEAM.  We are looking for an experienced End User Computing (EUC) Lead to own and evolve our digital workplace experience. This role is responsible for delivering secure, reliable, and modern end‑user platforms across Windows, macOS, mobile, and virtual environments, ensuring consistent experience for colleagues across the organization. The End User Computing Lead plays a strategic and hands‑on leadership role, setting direction for End User Computing services while leading a skilled technical team and working closely with Cyber Security, Infrastructure, Service Desk, and Technology Fulfilment teams. This is a key role for someone who enjoys balancing user experience, security, and operational excellence, and who wants to shape the future of the modern workplace.   WHAT YOU WILL BE DOING * Define and own the End User Computing (EUC) vision, operating model, and roadmap, aligned with wider IT and business strategy * Act as the primary owner for EUC platforms, standards, and service outcomes * Translate business needs into scalable, secure, and user‑focused solutions * Lead the management and standardization of Windows and macOS client platforms * Own endpoint management and tooling such as Intune, JAMF, application deployment, and privilege management * Drive improvements in Windows and macOS patching, and application lifecycle management * Oversee hardware strategy and device standards, partnering with fulfilment and asset management teams * Partner closely with Cyber Security to ensure EUC platforms align with Zero Trust and security policies * Promoting automation and self‑service, drive ServiceNow and workflow integrations across EUC processes * Drive ServiceNow and workflow integrations across EUC processes * Build capability across modern endpoint technologies and cloud‑based solutions * Work closely with Infrastructure, Service Desk, Cyber, and other stakeholders to ensure smooth service deliver * Lead, mentor, and develop a cross‑skilled EUC team YOUR SKILLS AND EXPERIENCE * Proven experience leading End User Computing / Digital Workplace services * Strong technical background across Windows, macOS, endpoint management, and modern workplace tooling * Experience defining service ownership, roadmaps, and operating models * Demonstrated ability to balance user experience, security, and operational stability * Strong people leadership and stakeholder management skills * Experience working in cloud‑first or hybrid enterprise environments  * Exposure to Zero Trust, endpoint security, and compliance frameworks * Experience driving automation and self‑service initiatives * The following certifications will be considered as advantage for the position: ITIL Foundation, Lean Six Sigma Yellow or Green Belt, Azure Fundamentals AZ-900, Azure Administrator Associate, AZ-104, Endpoint Administrator Associate MD-102, JAMF 100 WHAT A CAREER AT BARINGA WILL GIVE YOU  PUTTING PEOPLE FIRST. BARINGA IS A PEOPLE FIRST COMPANY AND WELLBEING IS AT THE FOREFRONT OF OUR CULTURE. WE RECOGNISE THE IMPORTANCE OF WORK-LIFE BALANCE AND FLEXIBLE WORKING AND PROVIDE OUR STAFF AMAZING BENEFITS. SOME OF THESE BENEFITS INCLUDE:  * Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service.  * Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave.  * Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us.  * Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice.  * Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success.  DIVERSITY AND INCLUSION We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.  AN AWARD-WINNING WORKPLACE You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this.  USING BUSINESS AS A FORCE FOR GOOD.  We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve.  We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. JOIN US All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.   BARINGA PRIVACY NOTICES For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com

Fadata

OVERVIEW Fadata Group is a leading provider of software solutions for the insurance industry, offering next-generation core platform using end-to-end, flexible cloud services for all lines of business and all insurance processes, harnessing open ecosystems. Fadata Group empowers insurers to drive customer engagement, innovation, and business value. With clients in over 30 countries across the globe, we are recognized by analysts Gartner and Celent as a leading solution provider. Our values, Trust, Openness, Passion, Innovation, and Care serve as our guiding compass. They shape how we work every day, our relationships with clients, and the way we collaborate as a team. OPPORTUNITY As a Technical Writer Lead, you will author technical documentation for administrators, operators, and business consultants, that represent the different user personas of the core INSIS product and its accompanying software modules.  In this position, you will be part of the Product Development team, collaborating with Product Management, DevOps, Quality Assurance, and other stakeholders to gather information and produce high-quality content that meets the needs of our customers and partners. The deliverables include release notes, conceptual articles, follow-along procedures, documentation for APIs and web services, video tutorials. YOUR RESPONSIBILITIES * Collaborate with various teams to produce exhaustive and accurate technical documentation for both technical and non-technical audiences * Author new documentation based on feature requirements, user stories, specifications, direct input from developers and SMEs, and first-hand use of the product * Curate and proofread documentation to ensure linguistic accuracy and consistency of style * Leadone or more software implementation projects as required by the Professional Services department in accordance with theFadatamethodology, ensuringSME review and sign-off of all documentationupdates * Regularly monitor the product release calendar and independently plan documentation updates to ensure timely publication for each release * Ensure that project documentation is accurate, is version controlled, and is stored in the appropriate project repository * Work with partner-facing organizations (e.g., Technical Support, Customer Success, Professional Services) to collect feedback and incorporate it into documentation * Enrich the documentation with screenshots, flowcharts, and visuals, to make it more user-friendly * Proactively research product changes and determine the need and scope of edits and improvements * Mentor more junior colleagues and share knowledge across the board WHAT YOU BRING TO THE TABLE Experience & Qualifications  * A minimum of 3 years of proven track-record as a Technical Writer or transferrable authoring experience in a software development environment * Excellent communication skills (both verbal and written) and fluency in English (preferably backed up with certificate) * Proficiency using Atlassian Confluence and Jira software or other documentation publishing tools * A systematic approach in learning, using, and writing about business applications, software, and technology * Knowledge of Agile and Scrum workflows Soft Skills  * Solid problem-solving skills, attention to detail,and critical thinking * Impeccable time management and effective effort estimation * Continuous learning and upskilling habits and practices Nice-to-Haves  * Technical skills: * basic coding or scripting skills * experience documenting APIs or REST and SOAP web services * basic knowledge in PL/SQL * Familiarity with ML/AI tools in aid of content creation and curation * Previous professional exposure to the insurance or fintech domain WHY YOU SHOULD JOIN US * Become part of a fast-growing insurance software vendor with multinational teams across Europe — we have +20 nationalities in our company. * Receive a competitive remuneration package together with great opportunities for personal and professional growth. * A positive company culture built around people's wellbeing. * Work in a dynamic environment with an exceptional team that is always ready to help. * A half-day off the second Friday of the month, so you focus on passion projects, boost your creativity, or spend time with your loved ones. At Fadata, you will be part of a collaborative and innovative organization that values diversity, professional growth, and employee well-being. We provide opportunities to make a meaningful impact within an international team while working with cutting-edge technologies in the insurance industry. Together, we drive transformation and success for our clients worldwide.

Man Group

About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $228.7 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com At Man Group, we respect your privacy and we are committed to protecting and safeguarding your Personal Data. We have developed policies and processes which are designed to provide for the security and integrity of your Personal Data. We are committed to Processing your Personal Data fairly and lawfully, and being open and transparent about such Processing. For further information on how we process your data, please see the privacy notice for applicants here * As at 31 March 2026   The Team This is a unique opportunity to gain challenging and interesting experience in Man’s Enterprise Engineering Support team that covers Man’s business systems and infrastructure including both in house developed and third party systems which includes a wide range of asset classes traded; working closely with Business users across Front, Middle & Back office business teams and Technology teams. You'll be responsible for resolving complex business-critical issues and requests maintaining the integrity of systems and ensuring all queries are recorded, completed or escalated appropriately to reflect their time criticality. You should have excellent customer facing skills with an appreciation of the value of communicating to stakeholders particularly during high pressure situations. Proactive monitoring of systems, triage, investigation, resolution and escalation of issues as they arise ensuring that our stakeholders are kept informed throughout. This will include monitoring Critical systems, anticipating and resolving issues as they arise and thinking of ways of reducing common problems. You will also provide 24/5 operational and business support of all critical systems. Our systems operate 24 hours a day from Sunday night to Friday evening. This is a shift-based role, currently operating in 2 different shifts: 10:00am - 7:00pm EEST and 11:00am - 8:00pm EET.   Job Responsibilities * 1st level application support for business systems with escalation to 2nd level Application Support team and Dev team members. * Acknowledging, Recording and taking ownership of issues using Zendesk, Slack, ServiceNow or Jira system and following through to successful resolution. * Focused and well organised, to effectively manage daily issues. * Liaise with Internal technology teams, end users or third parties as appropriate. Helpful attitude and assist users in finding out who looks after other applications. * Analysing the risk & impact of various tasks and prioritising them. * Monitoring business systems; investigating, escalation & resolving alerts. * Writing SQL scrips to resolve user queries, testing, release management by following change controls across environments. * Contribute to procedures and policies by keeping them up to date in the knowledge base that are available for use by all members of the team. * Prepare and distribute daily handover and release notes. * Work with internal and external auditors   Key Competencies Essential Skills * Relevant 1st line / Helpdesk support experience * Experience with Windows based environment: Windows 11, Windows Servers, Office 365Ability to multitask and remain calm under pressure is essential * Meticulously accurate approach to data entry and results review is necessary, high attention to details Desirable * Database skills: Oracle, MS SQL – script writing abilities would be advantageous. * Knowledge of Operating Systems: Unix Linux * Experience with .Net, Python, MSMQ, RegEx, Powershell * Exposure to applications such as Zendesk, Slack, OpsGenie, Nagios, ELK, Automate, Salerio, SWIFT and  MoveIT  Applications – some experience in or support of trading, portfolio management, risk, settlements,  and  reconciliation applications. * Some business knowledge of financial markets and instruments, with broad asset class – Equities, Derivatives, Options, Credits etc., through previous experience within the financial services sector.   Benefits * Modern office located in the OfficeX campus with easy access to transport and amenities. * Hybrid working model * Competitive compensation package * 25 days holiday allowance * Premium Health insurance * Employee Assistance program * Referral Bonus * Additional days off for long service and volunteering * Multisport card * Opportunities for professional development including internal tech talks * Conference attendance, and engagement with the open-source community. Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity. You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.