Real Time Manager/Workforce Manager specialist

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM Our FP&A team plays a pivotal role in shaping the future of Tide — enabling data-driven decisions that accelerate growth and optimise performance. As a strategic partner to the business, we combine deep financial expertise with strong commercial acumen to deliver impactful support across all functions. From analysing complex data to influencing high-stakes decisions, we are at the forefront of driving value in one of the most exciting and dynamic sectors. ABOUT THE ROLE As an FP&A Manager, you will be a key reporting specialist for the global FP&A function at Tide. We are looking for a financially savvy manager with a strong grasp of technical accounting to ensure we meet the highest standards of financial integrity across our reporting. Part of your mission will be to own and execute a seamless month-end, optimising our management accounts process into a world-class engine of speed, accuracy, and insight. This is a high-impact role that requires exceptional organisational skills and the ability to manage multiple workflows to hit tight deliverables. Leveraging your background in Financial Reporting and Control, you will act as a vital operational bridge between FP&A and the Financial Control, Treasury, and Tax teams. This position offers significant exposure, providing you the opportunity to help craft the materials and narratives presented to senior leadership on a monthly basis. The ideal candidate has a strong foundation in financial accounting, excellent project management skills, a passion for manipulating data to derive deep insights, and the storytelling ability to communicate the "so what" behind the numbers. As FP&A Manager you will * Drive Monthly Management Reporting: Own the preparation of monthly management accounts and deliver high-impact financial commentary that identifies key trends, variances, and core business drivers for executive leadership. * High-Clarity Variance Analysis: Lead advanced Budget vs. Actual (BvA) analysis across weekly, monthly, and quarterly workstreams. You will be responsible for "telling the story" behind the numbers, identifying financial risks, and ensuring global leadership has a crystal-clear understanding of performance drivers. * Financial Control Conduit: Act as the primary bridge between FP&A and the Financial Reporting & Control (FRC) teams, ensuring seamless data flows, reporting integrity, and alignment on accounting treatments.  * Cash & Balance Sheet Forecasting: Build, scale, and maintain robust, automated forecasting models for Cash Flow and Balance Sheet reporting to support global liquidity management and strategic capital allocation. * Regulatory & Compliance Partnership: Lead the FP&A contribution to Regulatory Capital reporting, ensuring the company remains compliant, resilient, and forward-looking regarding capital adequacy across all operating markets.  * Process Automation & Next-Gen Tech: Actively champion efficiency by automating manual reporting tasks, data pipelines, and workflows using our FP&A platform (Aleph), advanced data tools, and AI/LLMs (Claude).  * Advanced Dashboarding: Design and scale dynamic management dashboards that provide real-time, meaningful insights into P&L metrics, unit economics, and departmental performance.  * Cross-Functional Advisory: Partner directly with Finance Business Partners and Department Heads to track spend, manage departmental performance, and provide actionable insights to optimise budgets. * Key Contributor to the Planning Cycle: Play a leading role in architecture, execution, and continuous improvement of the rolling quarterly re-forecasts and the annual budgeting cycle. * Ad-Hoc Strategic Projects: Spearhead special projects such as scenario modeling, and fundraising/M&A support as required by broader business priorities. WHAT WE ARE LOOKING FOR * Holds an undergraduate or postgraduate degree from a top-tier, highly selective institution (e.g., IIT background or equivalent premium global university) ideally with a focus on engineering, mathematics, computer science, or finance. * Qualified accountant (ACA / ACCA / CIMA equivalent).  * 7+ years of progressive and relevant experience in Accounting/Finance/FP&A; ideally training at a top-tier accounting firm (Big 4 or equivalent). Experience within a high-growth tech or fintech environment is required. * Deep experience working specifically within a Financial Control and Reporting team, ensuring you understand the integrity of financial data and know what an exceptional month end close cycle looks like. * You thrive in ambiguity and are comfortable with high growth environments where both speed and high quality output are essential. * Solid expertise in navigating and optimising ERP systems, with a strong preference for candidates experienced in SAP S/4HANA. You understand how to leverage these systems to ensure data integrity and streamlined reporting. * Advanced financial modeling skills and proficiency in using FP&A systems (e.g., Aleph, Anaplan, etc.) and Excel/Google Sheets. * Strong technical proficiency in data manipulation and extraction; hands-on experience with SQL is required for complex data analysis. * Non-negotiable to possess strong communication and presentation skills with a proven track record of synthesising complex data into clear, concise, and compelling storytelling for Executive consumption. * Proactive & solution focused with exceptionally high attention to detail. WHAT YOU’LL GET IN RETURN Our location-specific employee benefits are designed to cater to the unique needs of Tideans:  * Competitive Compensation -  Competitive salary and share options. * Time Off – Generous annual leave on top of bank holidays. * Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey. * Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide. * Health Insurance – Private family insurance with additional OPD coverage and top-up options. * Life & Accident Cover – Comprehensive accidental and life insurance protection. * Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops. * Volunteering & Development Days – Paid days annually for volunteering or personal growth. * Learning & Development – Annual budget for books, courses, coaching, and more. * WOO (Work Outside the Office) – Work from abroad for up to 90 days annually. * Home Office Setup – Contribution towards setting up your home office. * Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement. * Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent). TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-AC1 #LI-Hybrid TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. WHY THIS ROLE EXISTS Every foundation model lab is solving the same problem: build more capability. Almost nobody is solving the harder one — what happens when that capability meets a real organisation and real people who have to relearn how they work. That's the adoption layer, still wide open, and Multiverse sits in the unique position to solve this problem with ten years of proprietary learner and employer data driven from 1,500+ companies that no one else has. Diagnose & Prescribe (D&P) is the engine room of that problem. It works out what a learner or employer actually needs, then decides what they get funded for and which apprenticeship or learning path they're pointed to next. D&P is how we assess a learner's or employer's skill gaps, decide what they need, and point them to the right apprenticeship or learning path — so the blast radius here is human and financial, not just a dashboard metric. The line between leading this team and building the product has already blurred, which is why this role exists as it does. We need a leader who stays close enough to the work to have credible judgment in it, and who builds a high-trust team where diverse perspectives actually make the problem-solving better. This is a broad, domain-coherent, event-driven and increasingly AI-native estate. The dominant challenge isn't deep algorithmic difficulty in any single repo — it's holding the whole D&P picture, sequencing work across varied services, and keeping load-bearing decisions safe as the system evolves underneath you. WHAT YOU'RE SIGNING UP FOR * A genuinely unsolved problem — the constraint here is people and adoption, not model capability. * High agency. We set outcomes, not playbooks. You and your team define how this evolves. * Real commercial breadth. This team sits at the intersection of Product, go-to-market, and eligibility — closer to the customer than most engineering roles. * Craft that's respected, not traded off. Strict typing, layered testing, ADRs, observability — and AI-native ways of working as the baseline, not an experiment. * A company mid-transformation, told straight. Multiverse is rebuilding itself into a product-powered, AI-native company in real time. You're not inheriting a finished system — you're one of the people defining it. WHAT YOU'LL DO You will own delivery, technical direction, and team health in the D&P service estate — the full learner and customer journey from diagnosis through prescription to onboarding and growth tracking. Concretely, that means leading the team(s) across surfaces like: * Diagnosis & needs assessment — AI-heavy services (retrieval-augmented generation (RAG), LLM-scored assessment) that turn raw signal into a picture of where a learner or employer actually is. * Prescription & eligibility — build the product which helps learners and customers understand the best learning course for their skills and career development, that leverages a customer's levy funds. Much of this is load-bearing logic with a genuine financial and regulatory blast radius. * Recommendation & onboarding — turning a diagnosis into the right prescribed path and getting learners into it, where those decisions become visible to customers and learners. * The platform arc — continuing to carve D&P logic out of the shared legacy monolith into dedicated services, while backing the newer AI-native product from beta toward scale. * Coach and build the team. Hire well, give every report a real growth plan, and move the team into a high-performing, AI-native operating rhythm — promotions and performance issues are never a surprise. * Stay hands-on. Whiteboard distributed designs, review and negotiate the RabbitMQ event schemas and API contracts that ripple across services, and write production code yourself when it's the fastest way to de-risk or unblock. * Deliver predictably. Use cycle time, change failure rate, and MTTR to balance shipping speed, debt, and change-safety on logic with genuine financial and regulatory blast radius. * Raise the AI-native bar. Prove better discovery-to-build-to-review loops on your own team and share what works across engineering. * Partner on strategy. Work directly with Product and Design — and closely with go-to-market — to turn learner and customer behaviour into technical direction on the surfaces where eligibility and recommendation decisions become visible to real customers. WHAT WE NEED A few terms you'll see below: D&P (Diagnose & Prescribe, this team's name), BAM (our hiring framework — Behaviour, Achievement, Mastery), ADRs (architecture decision records), IfATE (the UK body governing apprenticeship standards). * Engineering management of full-stack teams shipping production software, with real technical depth to review architecture and challenge design. * A team you led has shipped AI features to real users and operated them — not a side experiment. * Strong Python/TypeScript (if you don’t have Typescript, you will need to learn): React/Next.js (App Router, RSC, server actions), tRPC/GraphQL, Node/Express. * PostgreSQL at scale via an ORM, with migration discipline on large, live schemas. * Event-driven systems on a message bus (we use RabbitMQ) — versioned events, idempotency, backward-compatible migration. * A high engineering maturity bar as second nature: typing, testing, feature flags, ADRs, CI/CD, observability. * AI-native delivery in practice — you build daily with Claude Code, Cursor, or the current best tool, and understand context management, model selection, tool design, and the token economics that separate a prototype from an affordable production system. WHAT SETS YOU APART * GTM/acquisition-funnel experience — you've owned surfaces where onboarding and eligibility meet real customers. * Strangler-pattern pragmatism — legacy monolith and greenfield edge-native product, at the same time. * Accessibility and UX as defaults on learner-facing surfaces, not afterthoughts. NOT FOR YOU IF This role won't fit if you'd rather run ceremonies than stay in the system, the design, and the code yourself. It also won't fit if you see AI tooling as a productivity tweak rather than a step change in how a team works. And it needs someone who renegotiates the scope out loud when it's wrong, not someone who absorbs it and hopes it works out. STACK & HOW WE LEAD TypeScript core (React/Next.js, Node) with PostgreSQL and RabbitMQ as the event backbone, plus Python and Elixir services — from RAG pipelines to a Claude-powered edge-native product. GitHub, CircleCI, Datadog. AI-assisted development is first-class, not bolted on. You'll lead full-stack engineers (with Python/Elixir specialists), report to the Senior Director of Engineering for Diagnose & Prescribe, and calibrate regularly with a peer group of EMs — you're not doing this alone. We reject micro-management: we set the objective, you and your team own the how. Kindness, candour, and curiosity over hierarchy — bad news travels as fast as good. Benefits * Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year * Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support * Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month * Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year * Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.