Legal PA - Developer

Twilio

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Sr. Global Event Manager, Event Content Strategy and Event Production. About the job This position is needed to lead event content strategy, agenda architecture, speaker experience, and production readiness across Twilio’s priority flagship and internal events. This role serves as an in-house event content strategist and executive producer for high-visibility programs including SIGNAL, SIGNAL World Tour, and SKO. You will translate business priorities, product narratives, audience needs, speaker moments, and production requirements into cohesive, high-quality event experiences that are strategically sound, operationally feasible, and polished onsite. Responsibilities In this role, you’ll: * Lead content strategy, session architecture, speaker experience, and production readiness across priority Global Events programs. * Translate business objectives, product priorities, audience needs, and executive direction across sessions for keynotes, breakouts, workshops, executive sessions, livestream, on-demand content, and special programming. * Develop agenda frameworks in partnership with the flagship events team across general sessions, breakouts, workshops, customer moments, sponsor content, executive programs, and special experiences to ensure strong attendee value and alignment to business, product, and GTM priorities. * Partner with Product Marketing, Customer Marketing, Brand, Creative, Legal, Developer Network, Sales, executive stakeholders, production partners, and the broader Global Events team to drive alignment across content, agenda, speaker, and production workstreams. * Define and maintain production standards across general session, breakout rooms, livestream, on-demand content, and priority content experiences to ensure production decisions support the event narrative, speaker needs, audience engagement, accessibility, and Twilio brand expectations. * Oversee speaker readiness strategy, including milestone planning, rehearsal approach, deck review timelines, know-before-you-go communications, content lock dates, and onsite support models for executives, customers, internal speakers, partners, and breakout speakers. * Guide content operations workflows, including call for presentations, CMS / Sessionboard management, agenda data, session metadata, speaker records, reporting, dashboards, deck tracking, brand / legal review, and production handoffs. * Manage production partner and AVL collaboration by defining technical requirements, reviewing production scope, supporting vendor selection, and ensuring production plans are realistic, cost-conscious, and aligned to Twilio standards. * Create and maintain integrated workbacks, decision paths, escalation models, playbooks, templates, review workflows, and operating models that enable cross-functional teams to execute with clarity. * Identify content, speaker, agenda, and production risks early; escalate blockers clearly; recommend solutions; and drive timely decisions with the appropriate stakeholders. * Lead post-event retrospectives for content, agenda, speaker experience, and production workstreams, capturing learnings and improving scalable playbooks for future programs. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * 7+ years of experience in event content strategy, event production, agenda development, speaker experience, executive events, or large-scale B2B event programming. * Experience serving as an internal Executive Producer, senior content lead, or senior production lead for complex events with multiple stages, speaker types, stakeholder groups, and production dependencies. * Experience building event content strategies that connect business priorities, audience needs, agenda architecture, speaker strategy, and production execution into a cohesive attendee experience. * Experience working with executive stakeholders and cross-functional partners, including Product Marketing, Customer Marketing, Brand, Creative, Legal, Developer Relations, Sales, production partners, and event teams. * Strong understanding of production planning, show flow, stage experience, breakout production, livestream, on-demand content, rehearsal planning, and onsite execution. * Experience overseeing content operations workflows, including CFP, CMS or agenda management, speaker resources, deck collection, brand / legal review, and production lock. * Strong project management skills, including the ability to build workbacks, playbooks, templates, escalation paths, decision logs, and operating models that help teams execute with clarity. * Excellent communication, executive presence, and stakeholder management skills, with the ability to influence senior leaders, communicate tradeoffs, and make clear recommendations in complex or ambiguous situations. * High attention to detail and a strong quality bar for narrative clarity, attendee experience, speaker readiness, brand alignment, and production polish. Desired: * Experience supporting large-scale technology, SaaS, developer, customer, sales, or executive events. * Experience with event content platforms, agenda management tools, CMS workflows, or speaker management systems such as Sessionboard, Swoogo, RainFocus, Airtable, or similar tools. * Experience partnering with Product Marketing or Brand teams on keynote narratives, product launches, demos, customer stories, or executive moments. * Experience building scalable content, production, and speaker readiness playbooks across flagship, regional, internal, or repeatable event programs. * Comfort operating in a fast-paced, matrixed environment with shifting priorities, multiple stakeholders, and high-visibility deadlines. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.  What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900. * Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700. * Based in the San Francisco Bay area, California: $125,040 - $156,300. * This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information  Applications for this role are intended to be accepted until July 31, 2026, but may change based on business needs.  Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Security Compliance & Regulatory Affairs Analyst  About the job We are actively recruiting for this role to support Twilio’s global security regulatory program and directly support the SCRA Lead in executing and scaling the company’s regulatory strategy. This position is responsible for independently owning delegated components of regulatory analysis, triage, normalization, and operationalization of global cybersecurity and telecom regulatory obligations (e.g., NIS 2, TSA UK, Singapore IMDA), while contributing to broader program-level initiatives led by the SCRA Lead. The role operates with high autonomy and is expected to take ownership of assigned workstreams end-to-end, requiring strong critical thinking, defensible regulatory interpretation, designing and executing cross-functional initiatives, and the ability to operate without detailed instruction. Responsibilities In this role, you’ll: * Support the SCRA Lead in executing Twilio’s global security regulatory strategy, including contributing to program design, prioritization, and long-term regulatory planning * Independently interpret complex and ambiguous regulatory frameworks (e.g., NIS 2, EU transpositions, TSA UK) and provide structured outputs that support Lead-level strategy and decision-making * Support the development and maintenance of regulatory repositories and systems of record, ensuring accuracy, traceability, and audit readiness * Execute and continuously improve the Cyber Regulation Intake & Triage process in partnership with Legal, ensuring consistent classification, routing, and lifecycle tracking of regulatory obligations * Map regulatory requirements to internal control frameworks (e.g., UCF, ISO 27001, internal standards), identifying gaps and supporting Lead-driven control strategy decisions * Develop regulator-ready and high-quality artifacts, including evidence mappings, control narratives, risk statements, and audit support documentation * Identify, analyze, and escalate regulatory risks and audit obligations, supporting proactive planning and risk visibility at the program level * Partner cross-functionally with Legal, Public Policy, R&D, Security, Product, Sales, and Risk teams, supporting the Lead in aligning regulatory interpretation with technical and business implementation * Drive execution of process improvements, tooling enhancements, and automation initiatives defined by the SCRA program * Operate with high ownership and accountability, executing work independently while aligning to strategic direction set by the SCRA Lead Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required  * Experience: 5+ years of experience in security compliance, telecom compliance, regulatory affairs, GRC, or related domain within a global technology, cloud, or telecom environment * Experience: Experience interpreting and operationalizing security frameworks and regulations (e.g., NIS 2, ISO 27001, SOC 2, telecom regulatory regimes) * Experience: Experience mapping regulatory requirements to control frameworks, policies, and technical implementations * Technical Domain Expertise: Broad understanding of security architecture, networking, access control, software development, cryptography, and operations. You should be fluent in how security controls are implemented across applications, systems, and cloud platforms to reduce inherent risk. * Technical Domain Expertise: Ability to analyze ambiguous regulations / regulatory requirements and produce defensible interpretations to support leadership decision-making * Communication: Strong written communication skills with ability to produce audit-ready and regulator-defensible documentation * Stakeholder Partnership: Proven ability to collaborate across Legal, Engineering, Security, Product, Sales, and Risk teams in support of program objectives * Strategic Mindset: High level of self-sufficiency, critical thinking, and ownership, with ability to execute without detailed instruction * Adaptability: Demonstrated ability to independently execute and deliver complex workstreams end-to-end, while operating under high-level guidance * Adaptability: Ability to manage multiple concurrent priorities in a global, fast-evolving regulatory landscape *Desired: * Technical Domain Expertise: Deep understanding of hybrid cloud environments (AWS/GCP), on-premise infrastructure, APIs, and microservices architectures. Experience in the Telecommunications sector (e.g. telecommunications or CPaaS environments involving messaging, voice, network security) highly preferred. * Familiarity with primary global regulatory regimes (EU, UK, APAC, LATAM) * Experience working with regulatory repositories, intake/triage workflows, or compliance automation systems * Experience supporting external audits or regulator engagements * High-Octane Individual Contributor: You are a self-starter who takes pride in being a "force multiplier." You have a proven ability to produce high-quality, audit-ready deliverables with minimal oversight. * Master of Multi-Tasking: Exceptional organizational skills with the ability to context-switch effectively, managing a high volume of concurrent projects and emerging regulations without sacrificing depth or accuracy. * Collaborative Partner: You don't work in a silo. You are skilled at building bridges across Legal, R&D, Security, and IT, ensuring that Security Regulatory Affairs is integrated as a seamless partner * Efficiency Expert: You are constantly looking for ways to optimize your own output and team processes, turning manual, repetitive tasks into streamlined, automated successes. * Executive Presence: Ability to distill granular technical findings into concise, high-level summaries that drive decision-making at the leadership level. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. .The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700. * Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000. * Based in the San Francisco Bay area, California: $151,120 - $188,900. * This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next  Senior Environmental Sustainability & ESG Manager. About the job This position is needed to implement, operate, and continuously improve the company’s existing environmental sustainability and ESG programs. This role ensures that our Environmental Sustainability and ESG priorities are executed with excellence, rigor, and cross-functional coordination within established strategic direction.  Responsibilities In this role, you’ll lead: Strategy, Governance, and Leadership * Lead the development, maintenance, and long-term evolution of the company-wide environmental sustainability and ESG strategies by assessing business priorities, developing strategic recommendations and proposals for executive leadership consideration, and driving alignment with enterprise goals. * Benchmark practices against peers to inform refinements, redefine strategy, or create new enterprise-level approaches. * Own the long-term oversight for Greenhouse Gas (GHG) target setting; design and execute implementation pathways to achieve targets, which could include internal behavior or process changes, market-based instruments (e.g., SAFc, VPPA), high-quality carbon offsets, supplier-based sustainability initiatives. * In partnership with the VP, Social & Environmental Impact, maintain and promote sound ESG governance practices, including the integration of climate risks into the Enterprise Risk Management (ERM) process and educating leadership and the Board on emerging ESG developments. * Develop and propose strategies for internal engagement on climate and ESG initiatives to build employee pride. ESG Regulatory Compliance and Reporting * Track applicable environmental and ESG regulations, standards, and frameworks and support their implementation. * Manage existing compliance programs and stand up new, robust processes where gaps exist by translating regulatory or framework requirements into practical execution steps. * Coordinate with and serve as a subject-matter resource to Legal, Technical Accounting, and Risk teams to support compliance readiness and responses. * Oversee the project management of voluntary reports (e.g., annual Impact Report), assessing emerging trends, shaping narrative recommendations, and framing strategic considerations and decision options for leadership review. * Direct the execution and periodic refresh of Climate Risk Assessments and Double Materiality Assessments (DMA) as needed to identify evolving impacts, risks, and opportunities. * Monitor and recommend alignment with third-party reporting frameworks (e.g., ESRS, SASB, TCFD) and manage the implementation of programs required to align with these standards. * Support internal and external sustainability reporting by preparing accurate, consistent, and audit-ready inputs. Identify gaps in ESG data collection and establish robust new data processes to maintain a sufficient audit trail for internal and external assurance. Commercial Alignment and Stakeholder Management * Develop a consistent strategy for responding to RFPs, customer questionnaires, and inquiries to effectively and accurately communicate the company’s ESG performance and ESG value proposition. * Serve as the ESG SME during contract negotiations, partnering with Commercial Legal to draft sustainability addendums that protect business interests and advance ESG goals. * Review and approve all submissions to ESG rating agencies (e.g., ISS, CDP, EcoVadis) and monitor peer trends to adjust program design and meet stakeholder needs. * Partner with internal stakeholders to integrate sustainability considerations into strategic programming (e.g., grants, procurement) and design projects that improve overall ESG performance. * Develop targeted strategies to meet stakeholder expectations regarding emerging environmental impacts, such as data centers and other high-growth interest areas. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * 8-10+ years of experience in environmental sustainability, climate, or related fields and ESG. * Demonstrated experience executing sustainability programs within established frameworks. * Proven experience developing and implementing sustainability initiatives within a global organization including management of complex Scope 3 emissions challenges. * Strong understanding of ESG reporting standards, environmental metrics, and SBTi target setting. * Experience partnering as a Subject Matter Expert with Legal, Finance, or Compliance functions. * Experience planning and executing Double Materiality Assessments (DMA) and navigating ESG regulations, which could include CSRD, CA SB253, CA SB261, or others. * Strong written and verbal communication skills, including executive-ready materials. Desired: * Experience in the technology sector or high-growth environments. * Familiarity with climate accounting and environmental data systems. * Proactive in learning and adapting to new systems, platforms, and emerging technologies. * Bachelor’s degree required; advanced degree or certifications a plus. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - $176,900. * Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - $187,300. * Based in the San Francisco Bay area, California: $166,400 - $208,000. * This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information  Applications for this role are intended to be accepted until July 31, 2026, but may change based on business needs.  Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.