
Minnovation International AB · Stockholm
🌟About the Role: We are looking for an Aftersales Executive for one of our clients to ensure every customer's experience continues well beyond the point of pur...
We are looking for an Aftersales Executive for one of our clients to ensure every customer's experience continues well beyond the point of purchase. You will be the key link between the customer and our service teams — handling requests, resolving issues, and building the long-term relationships that drive loyalty and repeat business in EV domain.
▸ Manage customer service requests, complaints, and aftersales enquiries in a timely and professional manner.
▸ Coordinate with service, technical, and support teams to ensure swift and effective resolution.
▸ Follow up with customers post-service to confirm satisfaction and identify any further needs.
▸ Maintain accurate service records, warranty documentation, and activity reports.
▸ Support warranty claims, scheduled maintenance bookings, and renewal processes specific to EV ownership.
▸ Educate customers on charging best practices, software updates, and ongoing vehicle care.
▸ Experience in customer service, aftersales, or service coordination role, automotive or EV experience preferred.
▸ Strong communication and problem-solving skills with a calm, solutions-focused approach.
▸ Ability to manage multiple customer interactions efficiently without compromising quality.
▸ Familiarity with EV technology, charging infrastructure, and ownership considerations is a strong advantage.
▸ Proficiency in CRM tools and service management systems preferred.
In case you have any question, please feel free to reach out to shivangi@minnovation.se
Northmill Bank is a challenger bank at the intersection of technology and finance, committed to revolutionizing the way people manage and protect their financial well-being. We are creating a different kind of banking experience, digital yet personal. Northmill Bank was founded in 2006 and have grown to over 200 employees in 3 countries, 4 000 merchants and 600 000 end users. We use the latest technology to develop safe, smart, and user-friendly products for our customers. They are the sole reason why we do what we do. We are a 100% cloud-based product company where technology is the driver to create smarter banking products. Grab this opportunity to be a part of us and our journey! About the role As a Marketing Manager B2C, you play a key role in driving the growth, relevance and customer value of our consumer products in the market. You will be responsible for the entire process, from planning to execution of our B2C initiatives and ensuring that all campaigns are aligned with Northmill Bank's overall business objectives. In this role, you will report directly to our Chief Marketing Officer (CMO). Responsibilities You drive initiatives for Northmill Bank's B2C products all the way from idea to execution and follow-up. You are responsible for developing and implementing marketing plans with a focus on customer acquisition, cross-selling, retention and reduced customer churn. You collaborate cross functionally with the product and sales team to ensure successful product launches and unified go-to-market strategies. You manage and optimize specific campaign and media budgets to ensure maximum ROI. You monitor and analyze campaign metrics and use customer insights to optimize our strategies. Who you are To succeed and thrive in this role, you have a deep understanding of the entire customer journey, from acquisition and activation to loyalty. You are constantly up-to-date on new trends in B2C marketing, changes in consumer behavior and new marketing channels. You are used to managing both internal and external stakeholders, including media partners. Qualifications Bachelor's degree in marketing, economics, technology/engineering or equivalent. More than 5 years of relevant experience in B2C marketing in a fast-paced environment, preferably in fintech or e-commerce. Fluent in Swedish and English at a professional level. Documented experience in successfully running and scaling consumer-facing marketing campaigns across multiple channels (digital, social media, CRM, etc.). Strong experience in cross-functional collaboration with product and sales teams to drive holistic growth. What we offer A fantastic office in a prime Stockholm location with great spaces and views An independent role with the opportunity to make a real impact Great opportunities for professional development Health - 5 000 kr health care allowance Conference abroad every other year Breakfast and fruits every day, as well as "holy fika” each Friday Regular after work and celebrated successes at the office Apply today and be a part of Northmill!
Connecting Jobs, run by the non-profit organisation Beredskapslyftet, helps newcomers take their first steps into the Swedish labour market – while giving companies access to new talent. Ureka Rebuild is a startup company committed to being part of the historic rebuilding of Ukraine, which is expected to become one of the world’s largest construction projects. Ureka’s business concept is to create Ukraine’s largest construction trade chain together with independent construction material traders. The company connects European construction material manufacturers with partners in the Ukrainian market and works with reseller agreements, distribution chains, and sales organisations to ensure rapid growth and scalability. Location:Stockholm County, Sweden Who we are looking for:BuyerYour responsibilities:- Build and develop partnerships between European construction material manufacturers and construction material stores in the Ukrainian market- Prepare business proposals, partnership offers, and presentation materials for potential partners- Conduct negotiations with manufacturers, resellers, and other business partners- Analyse market needs and identify business opportunities within the construction and construction material trade industry- Maintain and develop relationships with key business partners- Support the smooth execution of agreements and partnerships in line with Ureka’s business goals- Contribute to building a scalable sales and distribution structure for the Ukrainian market Requirements:- Professional proficiency in both Ukrainian and English - must have- At least 2 years of experience in the construction industry or construction material trade- Strong negotiation and communication skills- Experience in business development, stakeholder management, and partnership building- Excellent organisational and time management skills- Ability to work independently and take responsibility for planning and driving your own work- Comfortable working in a changing startup environment with high levels of responsibilityYour profile:- Business-oriented and confident in communication with companies, suppliers, and partners- Structured, independent, and able to move processes forward- Strong at building and maintaining professional relationships- Results-driven and motivated by developing new business opportunities- Flexible and comfortable working in an environment where tasks and priorities may change quickly- Interested in contributing to company’s mission of supporting the rebuilding of UkraineWhat the employer offers:- Full-time employment with permanent contract after probation period- On-site role based in Stockholm- An exciting and dynamic work environment in a startup company- A role with a high level of responsibility and freedom to plan your own work- Direct reporting to company management- Good opportunities for professional growth and promotion- Possibility to become part of management team in the future Application:Please enclose your motivation nal letter in English explaining why you are suitable for the positionViktigt: Denna tjänst är en del av ett projekt som medfinansieras av Europeiska unionen genom Asyl-, migrations- och integrationsfonden (AMIF). Projektet syftar till att stödja tredjelandsmedborgare i sin integration på den svenska arbetsmarknaden. Deltagarna har uppehållstillstånd i Sverige, men saknar svenskt medborgarskap eller EU/EES-medborgarskap.
At ABAX, Product Marketing isn't just a function – it's a strategic imperative and a direct driver of our growth. We are making a significant investment in Product Marketing capacity because we recognize its pivotal function as the driving force behind getting our innovative products to market and ensuring their sustained success. You will be joining a team that acts as A true enabler of sales and an accelerator of adoption. The voice of the customer, masterminding compelling messaging rooted in pain point resolution. A bridge-builder, fostering crucial collaboration between Product, Tech, Commercial, and Marketing teams. A catalyst in tech sales, ensuring our products cut through the digital noise and establish an authentic signal in the market. This is a unique opportunity to take our existing Go-To-Market GTM processes and make them your own. To help support our growth into Asset Tracking, new domains and AI, you will play a critical role in commercialising new product updates and domains to ensure that ABAX stands out with an authentic and expert-led voice. What You’ll Work On As our Product Marketing Manager, you will be at the forefront of our product lifecycle, ensuring our innovations reach and resonate with our target markets. Your responsibilities will include: Strategic GTM Leadership: Lead and execute comprehensive Go-to-Market (GTM) strategies for new products, features, and solution offerings, ensuring successful launches and market penetration together with the marketing team. Masterful Messaging & Positioning: Develop market-leading positioning and differentiated messaging that translates complex technical features into clear, compelling, and customer-centric value propositions across our product portfolio. Sales & Commercial Enablement: Create powerful sales enablement tools, impactful marketing content, and compelling collateral that equip our field sales and commercial teams for maximum effectiveness. Customer & Market Advocacy: Act as the voice of the market within ABAX, conducting in-depth primary and secondary research on customer insights, market trends, and competitor activities (including telematics, fleet management, and cloud providers) to inform product strategy and identify new opportunities. You'll understand and leverage competitor weaknesses. Cross-functional Collaboration: Facilitate effective communication, alignment, and evangelism across Product, Engineering, Sales, Marketing, and Leadership teams, bridging critical gaps to ensure shared understanding and success. Thought Leadership & Evangelism: Contribute to and execute expert-led thought leadership initiatives, evangelizing ABAX products to analysts, prospects, and customers through meetings, webinars, conferences, and trade shows. Performance Insight: Collaborate with sales and marketing teams to track product adoption and usage growth, evaluating the impact of PMM efforts on market performance and identifying areas for optimization. What We're Looking For 5+ years of progressive Product Marketing experience, with at least 2 years focused on G2M for SaaS / B2B / telematics or Fleet Management / Asset Tracking market, and direct collaboration with field sales & marketing teams. Proven experience in a B2B SaaS or tech environment; exposure to telematics, IoT, or asset tracking industries is a significant advantage. A strategic, analytical thinker with a pragmatic mindset and a strong customer-centric approach. Demonstrated ability to manage multiple complex projects in a fast-paced, dynamic environment. Exceptional communication (written and verbal) and presentation skills, with the ability to articulate complex concepts clearly and persuasively to diverse audiences. A natural collaborator who thrives in cross-functional team settings and can build strong relationships. You are well-organized, detail-oriented, and excellent at prioritizing tasks. You are a dedicated team player who values open, continuous feedback on performance. You are someone who expects to be challenged and is always looking for ways to work smarter. Practical Details Start Date: After summer Work Extent: Full-time Location: Stockholm We believe great collaboration happens in person. As an office-first company, we expect our employees to spend the majority of their working week in the office, where we learn from each other, solve problems together, and build strong relationships as a team. Background Check and Reference Verification Successful employment is contingent upon ABAX receiving satisfactory references. As part of our hiring process, we perform a digital reference check through RefApp, an advanced online solution for managing this procedure. Please be aware that a background check may be conducted simultaneously with the reference check. Equal Opportunities At ABAX, we are dedicated to creating an inclusive environment for all our colleagues. This commitment extends to ensuring that our recruitment practices and processes are as inclusive as possible. We encourage applicants from all backgrounds to join us in strengthening our focus on equality and diversity in the workplace. About ABAX ABAX is a leading European telematics IoT platform offering connected mobility solutions for vehicle tracking, tool tracking, and equipment control. Our mission is to deliver mobility data insights that empower people to do more with less. With over 500,000 tracked assets and 40,000 customers, ABAX delivers reliable and powerful solutions for businesses relying on physical operations. Our advanced platform transforms customer needs into actionable insights and automated reporting, driving efficiency and operational excellence. We operate across Europe, with over 350 employees working from our facilities in Norway, Sweden, Denmark, Finland, the Netherlands, Belgium, Poland, and the UK. Our Head Office is in Larvik, Norway.