Business Analyst (Client Engagement)

Securitas

Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. Securitas IT ---------------------------------------------------------------------------------------------------------------------------------- About the role We are seeking a highly motivated, proactive, and analytical Social Sustainability Project Manager to join our Global Sustainability team on a 15-month fixed-term contract. In this role, you will lead key global initiatives across our Living Wage and Health & Safety programs, driving their development, implementation, monitoring, and continuous improvement across the global Securitas organization with tangible business impact. The successful candidate combines strong project management and analytical capabilities with a hands-on, results-oriented mindset. You will work across functions and geographies, partnering with HR, Compensation & Benefits, Commercial teams, Operations, Sustainability, and external partners to ensure effective program delivery, robust governance, and generate measurable business impact. ---------------------------------------------------------------------------------------------------------------------------------- Responsibilities Living Wage Program Management * Lead the implementation of Securitas' global Living Wage program, including benchmarking, pilot design, and rollout across selected markets. * Coordinate annual living wage benchmark updates with external providers and regional Compensation & Benefits teams. * Manage pilots to measure business impact, ensuring timely delivery, performance tracking, and achievement of key milestones. * Analyse program data to generate insights, measure impact against KPIs, and support decision-making. * Build strong partnerships with HR, Commercial, Sustainability, and regional stakeholders to drive successful implementation and manage project risks. Health & Safety Governance * Design and implement a global Health & Safety governance framework that drives consistent performance across divisions and client operations. * Develop and maintain a data-driven performance management approach, including reporting on key safety metrics such as TRIFR, LTIFR, near misses, and corrective actions. * Analyse Health & Safety data to identify trends, risks, and opportunities for continuous improvement. * Develop business cases that demonstrate the operational and commercial value of strong Health & Safety performance. * Build and engage a network of Health & Safety responsible individuals across the organization to share best practices, strengthen alignment, and drive consistent implementation. * Partner with operational leaders to implement improvement initiatives that reduce injuries, strengthen governance, and promote a proactive safety culture. ---------------------------------------------------------------------------------------------------------------------------------- Requirements Must haves: * Bachelor's degree in Sustainability, Business Administration, Human Resources, Occupational Health & Safety, or a related field. * 5+ years of experience in project management, sustainability, ESG, human resources, compensation and benefits, Health & Safety, or related disciplines. * High level of personal drive, energy, and resilience, with a proven track record of proactively leading initiatives, overcoming obstacles, and delivering results. * Demonstrated experience managing complex cross-functional projects in a multinational environment. * Strong analytical skills with the ability to work with large datasets and derive actionable insights. * Advanced proficiency in Microsoft Excel and PowerPoint. * Excellent ability to build trusted relationships, engage and influence stakeholders at all levels, supported by strong communication, and presentation skills. * Ability to manage multiple priorities and influence stakeholders across different functions and geographies. Preferred: * Knowledge of living wage methodologies and social sustainability frameworks. * Experience working with compensation, rewards, and benefits programs. * Understanding of Health & Safety management systems, governance frameworks, and performance metrics. * Experience in consultancy or project management, including cross-functional delivery, stakeholder engagement, and data-driven initiatives. Key Competencies: * Program and Project Management * Strategic Thinking * Data Analysis and Business Intelligence * Stakeholder Engagement and Influencing * Communication and Presentation Skills * Change Management * Cross-Cultural Collaboration * Continuous Improvement Mindset * Proactive, self-starting and results-oriented ---------------------------------------------------------------------------------------------------------------------------------- Working conditions Role is open for candidates from Europe with preference to Sweden based ones (Stockholm). Fixed-term contract: 15 months.\ Please note that the company is unable to provide visa sponsorship or work permit sponsorship for this position. Candidates must be authorized to work in the country of employment without current or future sponsorship. ---------------------------------------------------------------------------------------------------------------------------------- What we offer At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities. If this sounds like the right next step in your professional career, don't hesitate and apply!

Securitas

Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. ---------------------------------------------------------------------------------------------------------------------------------- About the role The Junior Business & Data Analyst supports the Data Transformation Program by helping Data Domain Owners, Data Sponsors and Data Domain Stewards understand, assess and improve data quality and consistency across systems, platforms, business processes and data domains. The role provides hands-on business and data analysis to identify data issues, support root-cause analysis, document requirements, and contribute to practical remediation and prevention actions. The role initially focuses on the alignment of client-related data points across a complex system landscape, including 40+ Workforce Management systems, the central CRM platform and approximately 60 ERP applications. This requires the analyst to compare, map and validate client data across local, divisional and global applications, identify inconsistencies, document root causes and support practical remediation and prevention actions. While the initial assignment is client-data focused, the role is expected to remain flexible and move across domains, systems, applications and business processes as required by the Data Transformation Program. This may include domains such as Client, People, Finance, Contracts, Suppliers, Products & Services and Operational Events; processes such as lead-to-cash, hire-to-retire and procure-to-pay; and systems or platforms such as CRM, ERP, Workforce Management, HRIS, Learning Management, Microsoft Azure, Databricks, Microsoft Dynamics NAV / Business Central and other relevant local, divisional or global applications. We are looking for a motivated self-starter who is curious, proactive and comfortable working with modern tools and techniques. The successful candidate should be willing to explore and apply automation, robotic process automation, AI-assisted analysis and other emerging capabilities to reduce manual effort, improve data quality and accelerate insight generation. ---------------------------------------------------------------------------------------------------------------------------------- Responsibilities Business and Data Analysis * Support the analysis of data quality, completeness, consistency and usability across source systems, data platforms and reporting layers. * For the initial project, compare and align client-related data points across 40+ Workforce Management systems, the central CRM platform and approximately 60 ERP applications. * Assist in documenting end-to-end data flows, business processes, CRUD activities and handovers between business and IT teams. * Map data elements across systems to identify mismatches, missing values, duplicates, inconsistent definitions and recurring defects. * Prepare clear analysis outputs, issue summaries and supporting evidence for Data Domain Owners, Sponsors and Stewards. Data Quality Improvement and Root-Cause Support * Support root-cause analysis for recurring data quality issues and help distinguish between data correction needs, process gaps, system limitations, integration issues and training needs. * Help define and track remediation actions with local, divisional and global stakeholders. * Support the preparation of data quality dashboards, scorecards, issue logs and action plans. * Monitor progress against agreed data quality improvement activities and escalate risks or blockers where needed. Requirements and Functional Specification Support * Gather and document business and data requirements from data consumers, process owners and operational stakeholders. * Translate data issues and business needs into clear functional requirements for system enhancements, automation or process changes. * Identify opportunities to use automation, robotic process automation and AI-assisted techniques to reduce repetitive manual work, improve data validation and support scalable remediation. * Support impact analysis by collecting relevant context, examples and affected data elements. * Maintain structured documentation of requirements, decisions, assumptions and open questions. Stakeholder Coordination and Communication * Collaborate with local, divisional and global business teams across Sales, Account Management, People, Finance, Operations, Legal and other relevant functions. * Work closely with divisional and local IT teams, the Global Data Platform team, Data Governance and Enterprise Data Architecture. * Prepare meeting materials, analysis summaries and follow-up notes to support aligned decision-making. * Communicate data findings in a simple, structured and business-friendly way. Data Governance and Documentation * Support documentation of data definitions, data standards, business rules, ownership and stewardship responsibilities. * Contribute to maintaining inventories of data issues, critical data elements, data quality rules and data improvement actions. * Help ensure that data practices are aligned with governance, privacy, compliance and security expectations. * Support adoption of common data definitions and the Common Information Model across domains and systems. ---------------------------------------------------------------------------------------------------------------------------------- Requirements * Strong analytical mindset with the ability to investigate data issues and identify patterns, inconsistencies and root causes across multiple systems. * Good understanding of business processes and interest in how data supports operational, financial and commercial decision-making. * Ability to work with unfamiliar systems and applications, quickly understand their data structures and translate findings into business language. * Ability to structure information clearly, document findings and communicate complex topics in simple terms. * Good collaboration skills and confidence working with stakeholders across business and IT. * Working knowledge of Excel and/or Power BI; familiarity with SQL, data platforms, ERP, CRM, Workforce Management, HRIS or MDM tools is an advantage. * Curiosity and practical interest in modern digital tools and techniques, including automation, robotic process automation and AI, to improve productivity and analysis quality. * Attention to detail and ability to work in a structured way across multiple tasks, issues and stakeholders. * Self-starter mindset with the motivation to take ownership, learn quickly, ask good questions and progress analysis with limited supervision. * Fluent written and spoken English. Experience and Education * Bachelor’s degree or equivalent experience in Business Administration, Information Systems, Data Analytics, Finance, Engineering or a related field. * 0–3 years of experience in business analysis, data analysis, reporting, process improvement, data quality or related areas. * Experience from international, matrixed or multi-system environments is beneficial but not required. * Interest in data governance, master data management, enterprise data models, system integration and digital transformation. * Interest in using modern technology to solve business and data problems, including low-code tools, process automation, AI-assisted analysis and data quality automation. * Experience or interest in working across several business domains and system types, rather than being limited to one application or function. ---------------------------------------------------------------------------------------------------------------------------------- Working conditions This role is open for candidates based in: * Spain - Madrid or Barcelona * Poland * Sweden * Colombia * Mexico * India - Gurugram It's a hybrid working model (office regulations depending on the specific country). ---------------------------------------------------------------------------------------------------------------------------------- What we offer At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities. If this sounds like the right next step in your professional career, don't hesitate and apply!

Securitas

Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. Securitas IT IT is a key function supporting the capabilities of a modern and powerful IT technology needed to fulfil Securitas business strategy. In Europe, our 400+ IT co-workers support digital products and services for clients and transforming and protecting our existing IT landscape, making sure colleagues all over the European Division can work efficiently in a modern IT environment. ---------------------------------------------------------------------------------------------------------------------------------- About the role We are seeking a skilled and experienced IT WFM (workforce management) Product Owner who can operate effectively in a complex, multicultural environment. In this role, you will oversee a portfolio of WFM-related IT products and play a central role in the roll-out of business-critical solutions across multiple countries. You are responsible for managing the product roadmap and backlogs, ensuring they reflect business priorities and drive the highest value for the organization. You will contribute to fast, successful implementation and adoption of solutions—whether through continuous improvement initiatives or international rollouts. The role requires strong vendor-management capabilities, end-to-end process visibility, and the ability to work in a hybrid agile environment. You will manage two internal Business Analysts, coordinate vendors and partners, and ensure high-quality delivery across the domain. You will support roll-out product in different countries and Business as usual improvement product. In addition, you are accountable for service continuity and operational performance, including quality assurance and operational readiness. You will oversee service delivery vendors and the support teams that ensure stable, reliable operations for all products in your domain. ---------------------------------------------------------------------------------------------------------------------------------- Key Responsibilities * Accountable for delivering WFM Infor product across countries within the division. * Oversee day-to-day operations and manage the AMS vendor resources. * Collaborate closely with business stakeholders at both European and country levels to prioritize initiatives and ensure the realization of business value, from business demand to delivery. * Initiate and drive projects that enable the rollout of the European WFM platform. * Safeguard the European core model to prevent deviations during delivery. * Ensure third-party solution providers adhere to best practices and maintain service level agreements. * Manage partners to deliver scope using an agile-hybrid approach during project rollouts and in business-as-usual operations. * Lead multiple streams of the solution, addressing reliability issues, monitoring progress, tracking KPIs, and managing budgets. * Develop problem management processes and implement service improvement plans. * Ensure business and technical stakeholders are represented in defining and evolving services through the Business and IT Product Owners. * Coordinate activities and align with Architecture, Testing, and Release Management teams. ---------------------------------------------------------------------------------------------------------------------------------- Requirements * Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent professional experience. * Strong experience in WFM platforms (Infor WFM highly preferred) or large Workforce digital systems. * Proven track record in product or domain management within complex international environments. * Experience leading small teams and managing vendor performance. * Excellent communication skills across technical, business, and executive stakeholders. * Ability to thrive in fast-paced, dynamic project environments. * Solid understanding of WFM requirements, objectives, and processes, coupled with the ability to leverage technology for business improvement. * Deep knowledge of services and solutions within Securitas. * Strong project and product management capabilities. * Experience working in matrix organizations and with virtual teams. * Driven to maximize client value through service and solution delivery. * Strong interpersonal skills with the ability to make informed decisions and execute effectively. * Strong people management and leadership skills. * Fluent in English. ---------------------------------------------------------------------------------------------------------------------------------- Current Scope: * Infor Workforce Management (European Platform) ---------------------------------------------------------------------------------------------------------------------------------- What we offer At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities. If this sounds like the right next step in your professional career, don't hesitate and apply!