
H & M Hennes & Mauritz GBC AB · Stockholm
Job Description WHAT YOU’LL DO As Community Manager, you’ll play a key role in growing, nurturing and engaging H&M’s online community across social and digita...
Job Description
As Community Manager, you’ll play a key role in growing, nurturing and engaging H&M’s online community across social and digital channels. You’ll act as the brand’s voice in the social conversation, creating meaningful interactions that strengthen relationships with our audiences and build long-term brand affinity.
Manage day-to-day community engagement across social media platforms and digital channels, ensuring timely, relevant and authentic interactions.
Monitor conversations, trends and cultural moments, identifying opportunities for the brand to actively participate in relevant discussions.
Develop and maintain a consistent brand voice that reflects H&M’s identity and values across all community interactions.
Provide community insights and audience feedback to internal stakeholders, helping shape content, campaigns and customer experiences.
Use sentiment analysis tools and performance data to optimise engagement strategies and improve audience experiences.
Collaborate closely with other marketing teams and customer service to ensure a seamless and consistent customer journey.
Contribute to H&M’s social-first marketing ambition by identifying innovative ways to strengthen community relationships, increase engagement and drive brand loyalty.
You’ll be part of a dynamic social marketing team, collaborating closely with colleagues across Creative, Customer Service, Marketing, Communications and Analytics. Together, you’ll ensure that the voice of our customers and communities is reflected in everything we do, while creating engaging and relevant experiences across our digital ecosystem.
We are looking for people with…
3-5 years’ experience managing online communities and social media engagement, ideally within a global consumer-facing fashion retail, lifestyle or brand.
A strong understanding of social media platforms, online culture and digital consumer behaviours.
Experience using social listening, sentiment analysis and community management tools.
Excellent written communication skills with the ability to adapt tone and messaging to different audiences while maintaining a consistent brand voice.
The ability to analyse engagement data and translate insights into actionable recommendations.
Strong stakeholder management and collaboration skills across cross-functional teams.
And people who are…
Naturally curious about culture, trends and emerging social behaviours.
Creative, proactive and confident in identifying opportunities for real-time engagement.
Organised and detail-oriented, with the ability to manage multiple conversations and priorities simultaneously.
Customer-centric and passionate about building meaningful relationships with communities.
Adaptable, growth-minded and excited by an ever-changing digital landscape.
Collaborative team players who enjoy working in a fast-paced, international environment.
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
In this role, you'll have the opportunity to shape how one of the world's most recognised fashion brands connects with its audiences every day. You'll work at the intersection of culture, creativity and customer engagement, helping drive H&M’s social-first transformation while collaborating with talented colleagues from around the world.
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
We are committed to a recruitment process that is fair, equitable and based on competency. We therefore kindly ask you not to attach a cover letter in your application.
Interviews will start from August, but please apply now.
As a Retail Marketing Manager you'll own the retail experience engine and shape how people experience Klättermusen wherever they meet us physically within our own retail stores and retail pop-ups. You'll translate our global campaigns into thoughtful retail experiences that invite people in, tell our story, and help them understand why our products exist. You will mindfully consider local tastes and habits of our customers to tailor retail marketing initiatives with maximum impact, collaborating with retail store staff and local community managers. This is a role for someone who enjoys connecting the details. Creative campaigns, visual merchandising, local community activations, retail events, product launches, store openings - they all need to feel like one coherent brand experience. You'll work across marketing, retail and commercial teams to ensure every retail touchpoint reflects the same care, clarity and Scandinavian mountaineering mindset that goes into every product we make. What You’ll Own Retail Marketing Strategy: Translate Klättermusen's brand marketing strategy into relevant retail specific marketing initiatives and tactics. Lead the retail brand marketing channel assignments every season. Retail campaign execution: Bring our seasonal campaigns to life across owned retail through windows, POS materials, in-store storytelling, new product launches and customer experiences. Retail experience: Continuously develop and improve our stores experience from campaign installations and product storytelling to events, signage and customer journeys. Project Leadership & Collaboration: Manage projects from brief to execution, including planning, production, rollout, and follow-up. Build strong relationships with internal teams and external partners. Store launches & key moments: Support new store openings, seasonal launches and major brand moments with integrated retail marketing plans. Cross-functional planning: Connect retail marketing with campaigns, digital channels, community activations and commercial priorities to create one joined-up consumer experience. Visual storytelling: Work closely with Visual Merchandising, Creative and Production teams to ensure every retail execution feels unmistakably Klättermusen. Performance & optimization: Track retail marketing activity, identify what's working and continuously improve how our stores support awareness, engagement and sales. Budget Management: Manage the retail marketing budget with discipline and transparency. Track and analyze the effectiveness of our retail marketing investments. Use insights to refine future campaigns and demonstrate ROI. What you’ll Deliver A clear and actionable Retail Marketing Blueprint connecting brand campaigns with local execution. Retail experiences that turn our stores into destinations, bringing our products, stories, and community to life. Seasonal campaign launches and commercial drops executed consistently across all owned retail points. Stronger connections between retail, community, digital and PR, creating one seamless brand experience across every touchpoint. Increased store traffic, community participation and measurable commercial impact across key markets. Best-in-class visual storytelling and in-store communication that inspire exploration, discovery and confidence in our products. Deep collaboration across Marketing, Retail, Creative and Commercial teams. From initial brief through execution, reporting and continuous improvement. Strong partnerships with retail teams ensuring every activation feels authentic to Klättermusen while supporting local business goals. A continuous feedback loop of insights and learnings that improve future campaigns, retail experiences and customer journeys. What You’ll Bring You’re obsessed: You’re genuinely fired up about the culture we live and breathe; hiking, skiing, trail running and climbing. You get why technical gear matters, and you’re all in on inspiring others to get out there. You think big: You understand how retail connects to brand building, community, digital and commercial success. You’re a team player: Hungry, humble and smart; you bring people with you, align different perspectives and keep things moving forward. You find a way: When things get messy (they will) you don’t freeze, you get curious. You ask smart questions, figure out what matters and propose solutions that work in the real world. You sweat the details: You care. About the commas, the small print, the timing of a store event. Details matter to you because they shape the bigger picture and you don’t let them slide. You build trust: You create strong relationships with store teams and colleagues because people know they can rely on you. You own it: You take responsibility, learn fast and show up consistently for the team. You believe in what Klättermusen stands for, what we’re building, and the role you play in it. The Essentials 7+ years' experience in retail marketing, trade marketing or brand marketing within premium retail, outdoor, fashion or lifestyle brands. Experience delivering integrated marketing campaigns across owned retail environments. Strong understanding of consumer journeys and how physical retail complements digital channels. Experience planning store launches, retail activations and seasonal campaign rollouts. Confident managing multiple stakeholders, agencies and external partners. Excellent project management, prioritization and organisational skills. Comfortable working with budgets, timelines and reporting. Strong presentation and communication skills in English. Additional European languages are a plus. A creative eye with an appreciation for premium retail environments and visual storytelling. A genuine connection to outdoor culture and an appreciation for functional product design. What You’re Signing Up For A rare chance to help shape how a technical outdoor brand shows up for adventurers around the world. A fast-moving, entrepreneurial team where ideas fly, sleeves are rolled up, and no two days look the same. A global playground, our gear reaches over 50 countries, and you’ll get to connect with communities and culture across borders and time zones. A seat at the table shaping global comms, concepts and experiences for the world’s most refined mountaineering brand. This position is based in Stockholm, London or Munich and starting as soon as possible.
At Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Join us in our exciting quest to build the future home. About the role We are seeking a Product Innovation Manager Ovens to drive innovation projects from concept generation through to successful market launch. This role is responsible for identifying future market opportunities, translating consumer and market insights into commercially viable product propositions, and ensuring effective collaboration between innovation, product development, and commercial teams. Key Responsibilities Drive innovation projects from idea generation through product development to successful market launch, ensuring strong alignment between project and commercial teams. Conduct market, competitor, consumer, and value trend analysis to identify growth opportunities and support future product portfolio decisions. Lead the development of product range architecture and base model strategies, ensuring optimal coverage of key market segments and consumer sweet spots. Define and maintain compelling product value propositions by assigning clear Unique Selling Propositions (USPs) and Reasons to Believe (RTBs) for each base model. Partner with the Pricing Office to drive value analysis, support ranging and pricing decisions, and strengthen commercial competitiveness. Provide STK1 estimates for new projects, validate actual versus estimated performance, and support data-driven decision making throughout the product lifecycle. Identify opportunities to improve portfolio efficiency and profitability through cost optimization, range simplification, and reduction of unnecessary product complexity, including design levels, color variants, and accessory configurations. Experience & Skills Proven experience in product management, product planning, innovation, or commercial strategy within a consumer products environment. Strong understanding of market analysis, consumer insights, and portfolio management. Experience working across product development, market intelligence, ranging, and pricing disciplines. Solid commercial acumen with understanding of profitability, value creation, and P&L drivers. Ability to assess technical and commercial trade-offs when defining product propositions. Strong analytical skills with the ability to transform complex market data into actionable recommendations. Demonstrated project management capabilities, including planning, prioritization, and stakeholder management. Experience working cross-functionally with marketing, commercial, product development, and pricing teams. Excellent communication and influencing skills with the ability to engage stakeholders at multiple organizational levels. Personal Attributes Strategic and forward-thinking mindset. Customer and consumer focused. Curious with a passion for innovation and market trends. Strong problem-solving and decision-making abilities. Collaborative team player with strong relationship-building skills. Results-oriented with the ability to drive initiatives from concept to execution. Comfortable operating in a dynamic and fast-paced environment. Where you'll be: This is a position based at our Global Headquarters in Stockholm (Sweden). We are proud of our culture of inclusivity and diversity. At our Global Headquarters we have 60+ nationalities working together for our common goals. You will be part of this dynamic international team where English is the natural language. As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.
🌿 CRM & Content Manager (vikariat 12 månader) På Din Psykolog kombinerar vi mänsklig expertis med smart teknik för att göra psykologisk behandling mer tillgänglig, personlig och effektiv. Nu söker vi en CRM & Content Manager som vill vara med på vår tillväxtresa och utveckla kommunikationen genom hela patientresan när en av våra kollegor går på föräldraledighet. Det här är en roll för dig som brinner för kommunikation, content och kundupplevelse. Du tycker om att kombinera planering med operativt genomförande och trivs med att arbeta nära produkt, tech och verksamhet för att skapa kommunikation som verkligen gör skillnad. Om rollen Som CRM & Content Manager ansvarar du för kommunikation mot våra patienter och vårt community. Du kommer att spela en viktig roll i att utveckla hur vi kommunicerar genom hela patientresan – från första kontakt till behandling, engagemang och uppföljning. Rollen kombinerar CRM, innehållsproduktion och kommunikation och passar dig som gillar att växla mellan analys, kreativitet och genomförande. Du kommer bland annat att arbeta med att: Utveckla och implementera CRM-flöden i Customer.io Utveckla initiativ för ökad retention, engagemang och behandlingskontinuitet Automatisera och personalisera patientkommunikation via mejl och SMS Följa upp och analysera nyckeltal såsom retention, engagement och LTV Skriva copy för CRM, webb, sociala medier och andra kommunikationskanaler Planera, skapa och publicera innehåll i våra organiska sociala kanaler Vidareutveckla våra sociala medier och bidra till att stärka vårt varumärke Arbeta nära behandlare, produktteam och övriga marknadsteamet för att säkerställa relevant och värdeskapande kommunikation Bidra till interna kommunikationsinitiativ och andra marknadsaktiviteter vid behov Vi tror att du Har några års erfarenhet av CRM, kommunikation, content marketing eller liknande roller Har erfarenhet av marketing automation och har arbetat i verktyg som Customer.io, HubSpot, Braze eller motsvarande Är en skicklig skribent med förmåga att anpassa budskap till olika målgrupper och kanaler Har erfarenhet av att planera, skapa och publicera innehåll i digitala kanaler Har erfarenhet av att arbeta datadrivet och följa upp resultat Är självgående, strukturerad och van att driva projekt framåt Är en flexibel doer som trivs i en snabbrörlig miljö där du får stort eget ansvar Det är meriterande om du Har erfarenhet från abonnemangs-, vård- eller konsumentnära verksamheter Har arbetat med retention och kundkommunikation i appmiljö 💛 Varför Din Psykolog? Din Psykolog är ett växande bolag med höga ambitioner och ett tydligt uppdrag: att göra psykologisk vård mer tillgänglig och hållbar. Hos oss får du en central och ansvarsfull roll där ditt arbete gör skillnad – varje dag. Du kommer in i en spännande period då vi fortsätter att utveckla vårt privata erbjudande, lanserar nya tjänster och bygger nya sätt att skapa engagemang genom hela patientresan. Här får du möjlighet att vara med och påverka både strategi och genomförande i ett bolag med höga ambitioner, korta beslutsvägar och stort handlingsutrymme. Du rapporterar till vår CMO och blir en del av ett sammansvetsat HQ om drygt 20 personer, där vi ses på kontoret i Stockholm två dagar i veckan och arbetar tätt mellan teamen. Vi värdesätter ansvarstagande, självständighet och förmågan att få saker att hända. Låter detta som rätt nästa steg för dig? Varmt välkommen med din ansökan – vi ser fram emot att höra från dig!